ITECH2002 System Modelling: Use Case and Test Plan for Delivery

This report presents a system modelling analysis of the parcel delivery sub-system within WestAust Corporation Ltd's operations management system. It focuses on the customer registration and address management processes, detailing the procedures with illustrations like activity and sequence diagrams. The report includes fully developed use case descriptions for storing customer information and managing addresses, outlining actors, preconditions, flows, and alternative flows. Furthermore, it provides a test plan that covers requirements, static testing, test cases, environment requirements, and test procedures to ensure the proper functioning of the system. The report concludes with a bibliography of relevant academic sources.

Running head: SYSTEM MODELLING
System Modelling
Name of the Student:
Name of the University:
Author Note

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Task 2 – Individual Work
Introduction and Background
The name of the organization for which the system is modelled is WestAust
Corporation Ltd. There are five sub-systems of the operation management system which is to
be implemented for the organization. Among the five systems the sub-system on which the
report is focused on is the parcel delivery system. The most complex use cases in the sub
system are customer registration process and the address management process. The details of
the procedures have been described in the report with the help of some illustrations and a
detailed test plan has also been included for the procedures.
Fully developed use case description
Use Case Description 1: Store customer information
Use Case
Title:
Record Customer Details
Actors: Customer, System
Description: The customer would be entering the details in the registration form. After
filling out the form and system would be validating the data of the
customers and after validation the data of the customer would be stored in
the system.
Precondition The pre-condition is that the customer should fill out the registration form
Flow  Registration

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 Fill out registration form
 Email verification
 Phone number verification
 Store customer details
Alternative
Flow
 Registration
 Fill out registration form
 Email verification
 Re-enter email
 Email verification
 Phone number verification
 Re-enter Number
 Number verification
 Store customer details
Use Case Description 2: Store customer information
Use Case Title: Manage Addresses
Actors: Staff, System
Description: The staff would be able to manage the addresses to which the parcel is to
be delivered.
Precondition The customer would enter the delivery address.
Flow Enter delivery address

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Check the delivery location
Validate Delivery address
Forward parcel
Alternative
Flow
Enter delivery address
Check the delivery location
Validate Delivery address
Disapprove address
The customer details storing process has been selected as the use case for which the
illustrations described below have been created.

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Activity Diagram

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Sequence Diagram

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Interface Design

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Test plan
Requirements components Description
Introduction 1) Test approach and
strategy
This will help in identifying
the customer’s details
properly and will evaluate as
per the need of the customer.
2) Test scope This will help in
understanding the main
scope that is related to
storing the customer
information properly and
evaluating them on time.
3) Test assumptions This is related to how test
will occur. While storing the
customer information it
becomes important to
evaluate and check whether
the given address is valid or
not. As it is equally
important to check whether
the given data is valid or
not. Apart from this test will
also evaluate the passwords.

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Static testing 1) Defects discovered
and corrected
This includes detecting the
defects and are needs to be
corrected. During static
testing every address are
being validated properly
along with the items that are
been booked by the
customer. In case any
changes required the system
will be able to edit. This also
includes checking of the
password that is entered by
the users.
2) Improvement ideas This will include the way
store customer information
can be developed so that the
system can be made easier.
Apart from the proper
address validation it
becomes important to
include proper password so
that unauthorized person
won’t get the access over the
system.
3) Development Once all the standards are

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documentation
standards
decide it is important to
develop a proper
documentation standards
that will ensure proper
functioning.
Test cases Testing the working of store
customer information
This helps in inputting
proper data and checking the
initial condition. Once the
data is being checked
properly the system waits
for the expected results.
Environment requirements Test procedures and
tools
This includes proper
eniornment foor validating
proper working of the store.
This will also include
validating the correct
password once it is verified
with OTP. After that the
system will evaluate the
address and the working will
be done after checking
whether the address is
acceptable of not. Because
services are not offered at
every places.

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Bibliography
Bell, D., & Leabman, M. (2015). U.S. Patent Application No. 14/286,129.
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(Allerton), 2015 53rd Annual Allerton Conference on (pp. 402-409). IEEE.
Sanguinetti, L., Moustakas, A. L., & Debbah, M. (2015). Interference management in 5G
reverse TDD HetNets with wireless backhaul: A large system analysis. IEEE journal
on Selected Areas in Communications, 33(6), 1187-1200.
Wiegmann, D. A., & Shappell, S. A. (2017). A human error approach to aviation accident
analysis: The human factors analysis and classification system. Routledge.
Zhang, H., Gao, S., Li, D., Chen, H., & Yang, L. (2016). On Superimposed Pilot for Channel
Estimation in Multicell Multiuser MIMO Uplink: Large System Analysis. IEEE
Trans. Vehicular Technology, 65(3), 1492-1505.