ITSU1005: Gift-Giving and Social Etiquette in Business - Report

This report explores the etiquette of gift-giving in a business context, highlighting the significance of social etiquette in fostering personal security, improving communication, protecting emotions, and enhancing work status. It delves into the strengths and weaknesses of gift-giving practices, such as boosting morale, developing business relationships, improving company image, and fostering equality, while also addressing potential drawbacks like increased costs, motivational issues, and the creation of expectations. The report concludes that gift-giving etiquette is a complex issue influenced by cultural differences, emphasizing the importance of considering the type, occasion, value, and presentation of gifts to ensure positive outcomes. References to various academic sources are included to support the analysis.

THE ETIQUETTE OF GIFT- GIVING
IN THE BUSINESS

SIGNIFICANCE OF SOCIAL
ETIQUETTE IN BUSINESS
In today’s business world, social etiquette serves some vital functions
that includes-
 Etiquette helps to provide personal security
 Improves the communication process
 Protect the emotions of other individual
 It also improves the work status

 It creates good impression
 It creates confidence in social situations and business
 It increases employability, career success and productivity

THE ETIQUETTE OF GIFT- GIVING IN THE
BUSINESS
The art of offering gifts to the business partners or
clients might be rather stressful as well as complicated if
etiquette behind this is not known. The business etiquette that
the employees consider before offering gifts to clients, staffs,
managers and other stakeholders of the enterprise are
discussed below-
 Personalizing gifts
 Planning budget for the gifts

 Personalizing gifts
 Planning budget for the gifts
 Considering religious beliefs
 Regifting with caution
 Considers every individual as important

STRENGTH OF THE PRESENT SOCIAL ETIQUETTE
DISPLAYED BY COLLEAGUES IN THE ORGANIZATION
The strengths of gift- giving in business are given below-
 Offering gifts to the employees or clients in business boosts their morale and
keeps them happy
 It helps to develop the business to business relationship
 It improves the company’s image to the clients
 It makes every individual working in the company feel equal
 It clears misunderstanding that might cause while doing business with the clients

 Etiquette of gift giving to the colleagues helps to
build good relationship and improve the work
culture.
 It helps to increase productivity and improve
performance of the business
 It also aids to expand the business in the global

WEAKNESS OF THE SOCIAL ETIQUETTE
DISPLAYED BY COLLEAGUES IN THE ENTITY
There are few weakness of etiquette of gift- giving to the clients or
employees as displayed by colleagues in the entity. These weaknesses
includes-
 Giving gifts to the employees or clients as a means of social
etiquette sometimes increases cost of the business organization
 There are times when it creates motivational issues among the
employees and clients as the gifts are provided in few times a year

Sometimes when the gifts given to the clients
are not the same, it damages their morale as
they feel that there is an existence of personal
biasness’s
It often creates expectations among the
employees and clients that similar gifts will be
offered in future.

CONCLUSION
 A gift- giving etiquette is one of the intricate issues as it takes
into account difference in nation’s culture.
 Good intentions of the individual might be overshadowed at
times if the gifts purchased do not correspond to the interest
of recipients.
 Some of the vital points that must be considered in business
social – etiquette are- proper types of gifts, occasion when it
will be presented, value of gift and the way in which it will be
presented.

REFERENCES
 Schmiederer, M., & Holdermann, R. (2014). Business and Social
Etiquette Guidelines to business and social etiquette. Going Abroad
2014: How to understand foreign markets and do business around the
globe, 135.
 Anderson, C. (2013). Free: How today's smartest businesses profit by
giving something for nothing. Random House.
 Schrift, A. D. (2014). The logic of the gift: Toward an ethic of
generosity. Routledge.
 Kube, S., Maréchal, M. A., & Puppe, C. (2012). The currency of
reciprocity: Gift exchange in the workplace. American Economic
Review, 102(4), 1644-62.