Operations Management at Jaguar Assembly Plant: HND Business Report

This report analyzes the operations management practices at the Jaguar Assembly Plant, exploring key approaches such as Six Sigma and lean production, and their roles in enhancing production efficiency. It emphasizes the values and importance of operations management in achieving company objectives, including customer satisfaction, revenue growth, and fostering collaboration among stakeholders. The report also assesses the impact of various business environment factors, such as technological advances, customer choices, and corporate social responsibility, on decision-making and operational management within Jaguar. It highlights how these factors influence the company's strategies and overall performance, supported by academic references.

Management and
operation

Table of Contents
Table of Contents.............................................................................................................................2
Article on “Operations management at Jaguar Assembly plant”.....................................................1
Explaining key operations management approaches...................................................................1
Explaining values and importance of operations management in objectives of company..........1
Assessing business environment factors and impacts of decision making and operational
management.................................................................................................................................2
REFERENCES................................................................................................................................4

Article on “Operations management at Jaguar Assembly plant”
Explaining key operations management approaches
Operations management approach refers to set practices or tools that are adopted for
enhancing production efficiency at workplace (Amideo, Scaparra and Kotiadis, 2019). In
Jaguar, managers and leaders have certain roles to play in different operations management
approaches that are explained below:
Six sigma: An approach for reducing error rate in process of manufacturing is said to six
sigma. Within Jaguar, six sigma approach is used for defining, measuring, analysing, improving
along with controlling a task or activity. In this, role of managers is to set decisions for
improving capabilities for processes and design strategies for analysing defects together with
reduce them to produce quality of vehicles. Similarly, leaders have role to stimulate employees
for using six sigma to recognise defects and eliminate them in future working.
Lean production approach: It is an operational management approach for streamlining
system of production and boosting productivity through reduction of wastage (Chandrasekaran,
Linderman and Sting, 2018). In jaguar, use of lean production is for stripping out wastage of
processes addition to flow out products via faster and less holds ups. Herein, role of manager is
to get working done with little efforts and resources. Moreover, leaders have role to share
information about strategies to reduce costs, maintain quality and navigate in complex
durations.
Explaining values and importance of operations management in objectives of company
Operations management is a concept which include effective planning, organising and
controlling activities that are necessary in producing goods (Utne, Schjølberg and Roe, 2019).
Within Jaguar, operations management is important to effectively manage attributes such as
people, technology, equipment and information for achieving objectives. Explanation of values
addition to importance of operations management for achieving objectives of Jaguar are as
follows:
 Customer satisfaction: One of objective of Jaguar is to enhance customer satisfaction
for its car model as it shows future business from existing customers. Operations
management looks after manufacturing car and other services of Jaguar at high quality
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that is important for meeting customer needs. At the time when operations are carried
out smoothly, operations management is valued for completion of manufacturing
process and delivering vehicles on time to customers along with enhancing their
satisfaction.
 Increasing revenue: Jaguar of objective of increasing revenue by maintaining good
brand image within the sector. Herein, operations management is important for
identification as well as optimising processes and tasks in production of vehicles. This
leads to eliminating additional costs because of while inefficiencies arise in designing
process. Moreover, it is value of operations management that allow to sell out more
number of products and reduce cost that results in attaining objective of increment on
amount of revenues to continue growth.
 Collaboration: Another objective of Jaguar is to foster collaboration within internal
and external stakeholders. For achieving this, operational manager of Jaguar has
devised and executed ample business strategies such as sales, optimum use of
resources, supply chain configuration, etc. All these decisions provide advantage from
having ample number of departments to involve in decision making for ensuring
collaboration among functional areas (Lessan, Fu and Wen, 2019).
Assessing business environment factors and impacts of decision making and operational
management
Business environment is aggregation of factors which surround and impact operations of a
company. It covers factors addition to forces such as competitors, political system, suppliers,
technological advances and hence forth. In case with Jaguar, business environment factors
affect managing operations and decision making of leaders as well as managers. Some business
environment factors impacting decision making and operations management of Jaguar are as
assessed:
Technological advances: The factor related to discovery of knowledge which advances
understanding of technology (Hu, Barnes and Golden, 2018). Jaguar is popular for cutting edge
innovation in its design of cars and manufacturing processes. In automotive industry,
technology changes rapidly that impacts decision making of managers of Jaguar for using
existing technology. At same time, technological advances impact operations management as
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the entity is developing prospective techniques to eliminate errors.
Customer choices: Choices of customer are ever changing as well as affect decision
making. For automotive products, customer choices impact operations management and key
decisions framed by leader and manager. Entities like Jaguar have professionals having
knowledge about religious values, beliefs and perceptions of target audiences. The organisation
meet ethical procedures for ensuring smooth trade among suppliers as well as customers that
impact operation management positively. However, increasing customer choices is the factor
that affect demand of automobiles that declines sales volume resulting to negative impacts on
decision of managers and leaders.
Corporate social responsibility: A business environment factor that delivers economic,
environmental addition to social benefits is corporate social responsibility (Barbosa and Saisse,
2019). In Jaguar, corporate social responsibility encapsulates initiatives through which an
organisation takes responsibility to foster well-being of society and environment. With this,
managers and leaders of the company frame decision to contribute in society o to build good
brand image that impacts positively on their decision making. Moreover, intent of corporate
social responsibility is to assist ventures to become responsible for their operations along with
ensure constructive influences of stakeholders that results to positive impacts of managing
operations.
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REFERENCES
Amideo, A. E., Scaparra, M. P. and Kotiadis, K., 2019. Optimising shelter location and
evacuation routing operations: The critical issues. European Journal of Operational
Barbosa, A. M. C. and Saisse, M. C. P., 2019. Hybrid project management for sociotechnical
digital transformation context. Brazilian Journal of Operations & Production
Management, 16(2), pp.316-332.
Chandrasekaran, A., Linderman, K. and Sting, F. J., 2018. Avoiding epistemological silos and
empirical elephants in OM: How to combine empirical and simulation
methods?. Journal of Operations Management, 63, pp.1-5.
Hu, X., Barnes, S. and Golden, B., 2018. Applying queueing theory to the study of emergency
department operations: a survey and a discussion of comparable simulation
studies. International transactions in operational research, 25(1), pp.7-49.
Lessan, J., Fu, L. and Wen, C., 2019. A hybrid Bayesian network model for predicting delays in
train operations. Computers & Industrial Engineering, 127, pp.1214-1222.
Utne, I. B., Schjølberg, I. and Roe, E., 2019. High reliability management and control operator
risks in autonomous marine systems and operations. Ocean Engineering, 171, pp.399-
416.
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