Impact of HRM Practices on Engagement & Retention: Jaguar Case Study

This case study delves into the Human Resource Management (HRM) practices at Jaguar, analyzing their impact on employee engagement and retention. It critically examines contemporary HR practices such as performance management, recruitment and selection, training and development, and compensation and rewards, evaluating their effectiveness in fostering employee engagement. The study also explores relevant theories and frameworks, including employee involvement and feedback, motivation theory (specifically Maslow's hierarchy of needs), and positive relationship theory, to understand how they mediate the relationship between HR practices and employee outcomes. Furthermore, the research highlights the benefits of effective HRM practices in creating favorable working conditions, building organizational culture, and ultimately, increasing organizational productivity and profitability. The methodology employs a positivism research philosophy and a deductive approach, utilizing a case study strategy to gather insights into Jaguar's talent management practices. This document, contributed by a student, is available on Desklib, a platform offering a wide range of study tools and solved assignments.

RESEARCH PROJECT
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Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................3
RESEARCH AIMS AND OBJECTIVES.......................................................................................3
METHODLOGY.............................................................................................................................7
RESEARCH AND FINDING.........................................................................................................9
RECOMMENDATION.................................................................................................................17
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19
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INTRODUCTION
Business research is the process of getting detailed information in relation to all areas for the
purpose of maximizing sales as well as profitability. The study about a particular topic helps
organization to determine which types of products and practices are profitable for company and
employees. Talent management is related to identification of vacancy and recruit the skilled
candidate which can help to develop the organizational performance and productivity. The
business research can be done for everyone and every topic as it develops the understandings and
managing all functions appropriately (Mangusho, Murei, and Nelima, 2015). To conduct the
research programme qualitative and quantitative methods are used by investors which helps to
accomplish the goals. Planning is important for each organization as it helps to analysis what is
running in market and how to solve the problems. To understand about this Jaguar is being
selected that is luxury vehicle brand of Jaguar Land Rover. In this project researcher has decided
Aims and Objectives, questionnaires, and methodology that can help to complete task and
attaining positive outcomes.
RESEARCH AIMS AND OBJECTIVES
Aims:
“To analyse the practices of human resource management and its impact on employee
engagement and retention” A case study of Jaguar.
Objectives:
 To critically analyse the contemporary HR practices that could be use by Jaguar to run
their business.
 To evaluate appropriate theories/frameworks based on employee engagement and
retention in rapid changed economy.
 To state the HR practices, used by Jaguar to mediate relationship between employee
engagement and retention for the purpose of increasing organizational productivity and
profitability.
Research Questions
 What are the contemporary HR practices that could be use by Jaguar to run their
business?
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 What are the appropriate theories/frameworks based on employee engagement and
retention in rapid changed economy?
 What are the HR practices, used by Jaguar to mediate relationship between employee
engagement and retention for the purpose of increasing organizational productivity and
profitability?
LITERATURE REVIEW
To critically analyse the contemporary HR practices that could be use by Jaguar to run their
business.
As per opinion of Mensah (2015), Employee retention and engagement is the critical
issue which facing by organizations while running their business. There are different
contemporary HR practices which can be use by Jaguar to run business by engaging staff such
as:
Performance management practice – This is the process of making sure employees that
activities of employees are completed for the purpose of meeting organizational goals. This is
important for each organization to understand the business goals and involve staff in each task. The
management of Jaguar should target and due dates are properly communicated to employees and
provide the appraisals for their good performance.
Recruitment and selection practice – To find out vacancy and select the right person
recruitment and selection is the main practices which is used by organization for the purpose of
developing their business. In relation to Jaguar identify the vacancy and select right candidates which
contributes in each function and mange task properly (About employee engagement. 2021).
Training and development practice – For managing changes and performing well
employees as well as employer focuses on training and development that means to improve their
learning abilities. This is important practice for employee engagement as it builds their confidence to
work properly. In relation to Jaguar, management should be follow training and development practice
by providing proper training programme that can help to improve the learning skills and bring the
changes in their products or services.
Compensation & Rewards – This practice is related to retaining employees at the
workplace for long period of time. According to this practice employer of each organization should
identify the problems and make efforts to compensate or provide rewards for their work. This should
be use by Jaguar by analysing employee’s performance and rewarding them which supports to attain
business goals.
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To evaluate appropriate theories/frameworks based on employee engagement and retention in
rapid changed economy.
As per view point of Martin, (2015), Employee retention is the goal of industry that keeps
talented people and reduce turnover by creating positive working environment. This is important
for organization to understand what their staff wants and how they will be motivated by
managing and working properly. Employee engagement means to share the organizational goals
with employees and contribute is Company is the group of individuals who collected to share
their views and supports to complete the task. For organization it is important to have proper
understanding about how their staff could engage in activity and should be follow properly. This
is important for organization to identify the needs and wants of their employees then make
efforts to fill them by managing all functions and activities. Jaguar is the large size automobile
company that manufacture different model of cars with the help of their staff. For running
business employee involvement and retaining are the main aspects where management should be
adopting specific theory and model defined below:
Employee involvement and feedback framework – This is a structure or model which
used by organization for getting involve in their goals and getting work done collectively. In this
model management of Jaguar should decide goals and share with employees by allocating work
between them by analysing their skills that can help to getting the work done and managing the
higher performance.
Motivation theory – This is prior model of engagement and retaining of staff at the
workplace as it supports what to do and how well each task going to be performed. If employees
are not motivated, then it can be challenging situation for company to operate its business
regularly. In relation to Jaguar, human resource management should be use Maslow’s theory to
motivate their staff. This helps to provide physiological, safety, low and blessing, esteem and
self-actualization aspects which can help to satisfy and maintain the higher performance. This
also make feel important assets of organization that contributes to work properly.
Positive relationship theory – This theory is showing relation between employer and
employees that make feel good and supports to complete the goals. In relation to Jaguar, human
resource management is selecting talented people who understand goals and work collectively by
solving each other problems and maintaining higher performance (Rabbi, and et. al., 2015).
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To state the HR practices, used by Jaguar to mediate relationship between employee
engagement and retention for the purpose of increasing organizational productivity and
profitability.
As per opinion of Amiri, and Safariolyaei (2017), HR practices is the policies and
legislation which formulated by human resource department of each organization in order to
influence and retain employees at the workplace. The management is having important role as it
finds vacancy and recruit the skilled or talented people who gets ready to work timely and
attaining higher business performance. The aim of organization is to retain the employees for
long period and accomplish business goals. For this, there are many HR practices such as reward
& recognition, motivation, recruitment & selection, and training & development are followed by
Jaguar company for keeping their staff. The benefits of HR practice are taken by selected
organization that are as defined:
Helps in engagement and development – HR practices such as recruitment and training
is important for business industry where all employees understand how work collective by
involving in each activity that develop the business performance. Jaguar is the large size
organization that manufacture different model of cars by involving staff in different activities or
functions that can help to develop the organizational productivity and profitability.
Creating favourable working conditions – The employer of industry should make sure
that working atmosphere is designed to satisfy basic needs of employees and encourage them to
work effectively. In relation to Jaguar, human resource management follows HRM practices that
can help to create the good working environment and encourages staff to work more.
Retaining employees – By compensation and rewards HRM practices it will be good
opportunity for chosen organization to influence and retaining the skilled staff. This is important
for each organization that employees should be properly motivated and strongly connected with
employer who make efforts to solve all problems for keeping staff. Jaguar is getting the benefits
of keeping people for longer period by providing rewards and facilities of compensation. This
can help to develop the organizational productivity and profitability.
Building organizational culture – In company number of people are working who
belongs to different culture and values that might be affects organisational performance and
profitability. By managing good performance and strong relationship with employer Jaguar
creates good working environment or culture that can be acceptable for all and supports to
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develop the business performance by managing each function and task. This can help to make
feel good and attractive while working and completing activities (Singh, and Sharma, 2015).
Attaining business goals and increasing profitability – Talent management strategies
and HRM practices are useful for corporation as management accept challenges at the workplace
which encourages to work well. With the help of different practices as mentioned above, Jaguar
meets its organizational goals and objectives effectively.
From the above it can be explained that Jaguar is following all HRM practices such as
recruitment and selection, training & development, and performance management that all are
beneficial for organisation. This helps to increase the organizational productivity, build good
working culture, and keeping the employees at the workplace by completing task properly.
METHODLOGY
Research Methodology is the specific procedure and activity which is used by researcher
to conduct research for a specific topic and manage the higher performance. This is important for
researcher to conduct analysis and gather the information on a specific topic. The current project
is about employee engagement and retention that used to influence employees and getting the
work done properly. The different methodology in relation to HRM practices are defined below:
Research philosophy – This is important prior methodology which is related to
principles of study, values and culture that are followed by researcher to support their study. This
involves positivism and interpretivism philosophy that can help to managing all functions
properly. Positivism is used to assuming subject knowledge is independent and variable that
support current study. In interpretivism it focuses that how individual observes and understand
reality (Vaiman, and Collings, 2015).
Justification – In relation to HRM practices which used by Jaguar, positivism
philosophy will be use by researcher that can help to collect the various information about talent
management and complete the project timely.
Research approach – This means appropriate methodology uses to suggest the other
researcher regarding one topic and managing all activities. In other words, research approach is
the specific plan and procedure is used by researcher to complete the task and developing
knowledge in particular field. The current report is about talent management that is used to
engaging and retaining top talent at the workplace. This involves deductive, inductive, and
abductive approach that can help to managing all information and complete the project.
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Justification - In relation to HRM practices and its benefits deductive approach is being
used by researcher that is based on theory, hypothesis, observation test and confirmation/
rejection that supports to develop the good understandings.
Research strategy – Strategy is the kind of planning and activity that introduces main
components of research project by focusing on perspective, design and the research methods that
are uses to developing understanding and attaining higher performance. The strategies are action
research, interviews, case study, interviews and systematic literature review that are used to for
different purpose.
Justification – In relation to current project about HRM practices case study will be use
by researcher that will help to develop the knowledge and activities regarding talent
management. This also bring new ideas and thoughts while operating business functions and
accomplish goals (Dahshan, Keshk, and Dorgham, 2018).
Choices of Methods – This can be explained as important methodological choice where
researcher make distinction between quantitative and qualitative data. This is important for
researcher to analysis the all functions and task which is needed to complete on time.
Justification – In relation to current research about HRM practices that used by Jaguar
followed quantitative data or methodology that can help to managing good activities and
performance at the workplace. The person who is conducting research is require to have good
knowledge and skills which supports how a particular task will be done and ways to developing
the thoughts.
Time horizon – This methodology of research is related to specific time period that is
important to complete the research and managing good performance. This is based on
longitudinal and cross sectional time aspects which states in what time period research would be
done effectively (Deery, and Jago, 2015).
Justification – HRM practices are useful for each organization as it supports to identify
vacant position and recruit the skilled people who gets ready to work and managing each
function. This also helps to develop the understandings and attaining higher performance.
Data collection and analysis – This is an important aspect of research onion, which aids
the study in right manner via accumulation of significant information in right manner. This
section of investigation is relay over two aspects i.e. primary and secondary source of data
collection. Therefore, primary investigation is mainly executed via the support of survey,
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questionnaire, interview, focus group, case study analysis and so on, thus primary study is
effective in gathering specific data which are only connected to the specified subject and never
being accumulated before. Secondary tools include applying the already available information,
here information accumulation is based over secondary sources like books, journals, articles and
so on.
Justification – In the case of this present investigation work, based on the aspect of
determining the impact of sustainable marketing for the promotion of products both primary and
secondary sources of data collection are applied by the researcher as the two sources are
effective in executing the study in right manner. However, primary study is executing with the
support of conducting survey with the help of executing questionnaire which cover the aim and
objectives of the research. On the other hand, secondary investigation is effective in conducting
literature review to support theoretical framework in effective manner.
Sampling: It is procedure of selecting right sample from the larger population with the aim
of acquiring reliable and valid information directly from the population. Basically, it is classified
into two methods such as probabilistic and non-probabilistic sampling technique.
Justification - As per current study, researcher will select probabilistic sampling technique
in which sample size will select as per random basis and also provide equal chances to be
selected. By using this method, investigator select 40 respondents as a sample size who are the
employee of specified business organization.
RESEARCH AND FINDING
Questionnaire
Q1) Are you aware about the concept of employee engagement and retention in an
organization?
a) Yes
b) No
Q2) Does employee engagement and retention helps in improving employee efficiency at
working area?
a) Yes
b) No
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Q3) What are the benefits Jaguar gained by managing their talent at workplace?
a) Retain top talent
b) Improve employee experience
c) Reduce employee turnover
d) Increase employee and manager engagement
Q4) What are the different practices Jaguar used to manage their staff members?
a) Recruitment and selection right people
b) Organise training and development
c) Focuses on performance management
Q5) Does managing talent assist Jaguar in reducing its employee turnover?
a) Yes
b) No
Q6) According to you, what are the different problems Jaguar faced due to improper talent
management?
a) Increase employee turnover
b) Ineffective leadership
c) Challenging working environment
Q7) Does implementing proper HRM practices is important for Jaguar to attain
competitive edge.
a) Yes
b) No
Q8) Suggest alternative area company needs to determine in managing their talent at
workplace.
Analysis or interpretation
Q1) Are you aware about the concept of employee engagement and
retention in an organization?
Frequency
a) Yes 39
b) No 1
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Interpretation – For each organization talent management is important as it is used to
identification of vacant position and fill it properly. To run and managing higher productivity
there is need to have good knowledge of employees needs and supports to fill them properly.
While doing current research 50 candidates are selected to whom questions are asked and
supported to bring changes. 39 out of 40 candidates are aware from the concept of employee
engagement and retention and they follow to operate each task. Oppositely 1 candidates said
not aware regarding talent management and employee engagement activities (Kaliannan,
Abraham, and Ponnusamy, 2016).
Q2) Does employee engagement and retention helps in improving
employee efficiency at working area?
Frequency
a) Yes 35
b) No 5
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Interpretation – Employee engagement is the activity of involving staff members in
their business activities and getting work done properly. Retention is the power of keeping staff
for long period at the workplace that can help to managing good performance. The another
question asked to the candidates about organizational productivity and profitability by applying
engagement and retention. 35 out of 40 employees said yes it can help to increase the
organizational performance by retaining staff and motivation another 5 refused to this statement
that means need to think more and good.
Q3) What are the benefits Jaguar gained by managing their employees
at workplace?
Frequency
a) Retain top talent 11
b) Improve employee experience 8
c) Reduce employee turnover 12
d) Increase employee and manager engagement 9
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