Communications Planning Performance Objectives at JKL Industries

This report outlines the proposed communications planning performance objectives and agendas of JKL Industries, emphasizing the implementation and evolution of a new performance management system. The system aims to reconstruct the organizational list, identify important designations, and ensure the engagement of appropriate employees through developed recruiting processes and position analysis. It provides guidelines on engaging the right people, conducting regular performance evaluations, delivering training and support, and identifying skill gaps. Furthermore, the report details the purpose and scope of administering employee grievances within JKL Industries, focusing on resolving conflicts reliably, quickly, and efficiently. It highlights the importance of addressing complaints and grievances, adhering to relevant legislation and policies, and following a structured procedure for resolution, including escalating issues to higher levels of management when necessary. Desklib offers a variety of resources, including past papers and solved assignments, to aid students in their studies.

Proposed
Communications Planning

Performance Objectives And
Agendas Of JKL Industries
 The latest management system of performance will aid expansion of the
corporate and represent A more operative part within the organization
through the implementation and evolution of the performance management
system.
 The latest performance management system will help in the reconstruction of
the organizational list.
 The system of performance management will assist to recognize what
designations are important and unimportant, and assure JKL is engaging the
proper employee via developed recruiting processes and position analysis.
 The performance management system will provide guidelines on engaging
the appropriate people and how regularly performance evaluations will take
place to identify to what extent staff goals are being achieved and what can
be done to further improve staff performance.

Continued..
 The new performance management system at JKL will also provide
guidelines on how training and support will be delivered to staff and
enable staff skills and performance to be evaluated against job
descriptions and key elements of the job including KPI's.
 The performance management system would also recognize
prospects for further improvement of abilities in staff.

Address Substandard
Performance
 The performance management system will allow for the monitoring of
performance of current staff and identify training and developmental
opportunities.
 It will save recruiting costs and further challenge and develop staff skills
and knowledge by identifying skills gaps through the reviewing of job
descriptions.
 Through monitoring of current staff by the performance management
system it would guarantee the right workforce are used in the operation
of the development.
 The performance management system would also help JKL Industries
identify staff who are deserving of a promotion and could be used in the
further expansions and new branch openings planned for 2015, 2016
and 2017.

Purpose of Administering Employee
Grievances of JKL Industries
These grievance policies generate regulations to all employees
of JKL industries to gain decision of strife and grievances in a reliable
manner, as fast, as reasonably and efficiently as feasible.

Scope
JKL industries identify that complaints or grievances do happen
and that all employees has the privilege to elevate grievances or
complaints and have them acted upon and influenced.
The acceptable approach of any complaints or grievance will be
the foremost objectives for all groups.

Background
 Grievances or complaints can appear as an outcome of any
circumstance or behavior which may threaten the capability of
employees of JKL industries to handle their job related roles and
responsibilities appropriately.
 The members in a dispute single out the problem, construct options,
review alternatives and extend a mutual settlement that will assist
the participants’ demands either among themselves or with a
unbiased third party.

Legislation and Policy
 Human Rights and Equal Opportunity Commission Act, Racial
Discrimination Act, Sex Discrimination Act, Disability Discrimination
Act, Privacy Amendment Act to Privacy Act.
 JKL Industries aids the entitlement of each employee of lodging a
complaint or protest with their manager if they decide a decision,
performance or actions inducing their service are biased.
 JKL Industries focuses to resolve challenges and grievances in fast
manner and as maintaining proximity to the origin as possible.
 When required, JKL Industries will raise a complaint or grievance to
the following high positioned level of management for further
conference and resolution program, and carry on rising it to the level
above until it is determined.

Procedure
 The staff must try to resolve the protests and criticism as instant to
the source as conceivable.
 If the business still can't be indomitable, the process withstands and
becomes official.
 To activate the official process of complaint the claimants must fully
narrate their complaints or grievance in printed format, with locations
and dates whichever probable and how they have already tried to
solve the argument.
 The applicant against whom the complaint or grievance is boarded
must be delivered the appropriate particulars of the concerns against
them.

Continued..
 If the complaint or grievance can't be dogged, stating the concern to
the most senior manager for consideration and a final decision.
 A complaint or grievance taken to this phase must be in written
format to the workforce.