JKL Industries: Effective Workplace Relationships Report

This report examines effective workplace relationships within JKL Industries, addressing conflicts between ethical codes and anti-discrimination policies. It analyzes the team's behavior, highlighting issues such as a lack of interpersonal skills, cultural responsiveness, and poor leadership. The report suggests solutions including assertive communication, networking strategies, and the importance of open communication with suppliers and customers. It emphasizes the need for clear policies, equal opportunities, and strategies for improving employee relationships and addressing potential problems. The report also provides a detailed analysis of networking activities, communication methods, and conflict resolution approaches to foster a positive and productive work environment.

Running head: EFFECTIVE WORKPLACE RELATIONSHIP
Workplace relationships
Name of the Student
Name of the University
Author Note

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EFFECTIVE WORKPLACE RELATIONSHIP
Table of Contents
Answer 1....................................................................................................................................2
Answer 2....................................................................................................................................3
Answer 3....................................................................................................................................4
Answer 4....................................................................................................................................4
References..................................................................................................................................7

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EFFECTIVE WORKPLACE RELATIONSHIP
Answer 1
 Code of ethics and anti-discrimination policy are the two pieces of JKL industries
policy that conflict with the team’s behavior towards the employees (Dixon, 2016).
 One piece of relevant legislation in this company’s policy is anti-discrimination
policy.
 The long-term achievement in any culturally diverse organization is to develop a
diversity plan that must be included in the organizations policies and procedures. This
will be incorporated in such a manner utilizing the same intentional goal-setting
processes applied to compose customary business-related objectives. Essential plans
and policies around diversity must embrace quantitative purposes along with
particular timelines for extending benchmarks and estimating advancement, all of
which issue direction and encourage action by employees. Having a well-defined
policy will assist the business achieve its objectives, whether those objectives are to
supply better facilities to clients, generate a more comprehensive workplace culture,
enroll and preserve highly-qualified and skillful diverse employees, and execute
programs which will produce a pipeline of aptitude for hereafter (Barak, 2016).
 The policies must ensure the ethics stating that every employee should follow the
basic moral instructions and behave themselves in the workplace surroundings. Be it
small or big company the policy should include equal opportunities among all the
employees to be recruited based on merit.
 Employees should be approached calmly and will be assured that they will receive an
equal opportunity to be acknowledged. They must be reminded of the policies that the
company holds and so they will all be offered a fair appeal process and complains will
be heard by the heads.

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Answer 2
 The potential problems anticipated from the team are that there are an absence of
interpersonal skills, cultural responsiveness and emotional intelligence in both the
staffs as well as the managers. An absence of trust prevails among the staffs and they
are unaware of the pertinent policies of the organization. It was also noticed that
managers has showed poor leadership skills that reflects on the team.
 A sympathetic ear should be lent to the employees for their problems. The duty of a
manager is to find out the cause as to why they behaved in the certain why. The
problems should be discussed sitting with the team and immediate action should be
taken. Equal chances should be provided to each of them to justify this unacceptable
behavior. The issues should be calmly issued and they must be motivated to get away
with the negative attributes and qualities.
 The default communication style that was observed is Passive style where the
conflicts and responsibilities are mainly avoided. Therefore, the effective
communication style would be Assertive style of communication where the leaders or
the communicator will be clear and confident about what they want to say without
hurting anyone. They will be ambitious but they will have the sense of keeping in
mind the emotions of others (Dasgupta, Suar & Singh, 2012).
 Assertive communication style has been applied to workplace previously where the
self-esteem was boosted among the employees and this helped the employees with
managing stress. As this kind of communication style is built on mutual respect, thus
it is a successful and diplomatic style (Spaho, 2013).

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EFFECTIVE WORKPLACE RELATIONSHIP
Answer 3
 Networking is about acknowledging and taking benefit of helpful relationships to get
the work done for achieving a goal for the organization. This will thus help to
authorize individuals and reinforce the work team and the organization as well. It is
about participation and so through this relationships are established and people
peoples and staffs in the workplace. However, it builds the common sense of support
and fortune. The suggested networking will be Informal networks as this type of
networking is what builds overtime with the employees. This type of networking
conveys much information that affects the organization comes through facts, gossips
or rumors. This also helps in building up rapports among the employees and smash
down obstacles (Fracassi & Tate, 2012).
 A situation where I was joined as a production manager in a new cosmetic
organization before and improving my network was the endmost thing in my mind.
However, I took strategic networking which played an important role. Strategic
networking is about featuring out future preferences and challenges. Contacts here are
both internal as well as external and are aligned towards future. Stronger relationship
are made within the network because both lateral and vertical are recognized with
other working and business unit leaders, with staffs who are just outside the present
control. The outcome of strategic networking in an organization is it encourages and
restrains the networks based on trust with the aim of certain organizational goals. It
also goes on a favorable networking track of the success of the organization in terms
of both financial and non-financial production measures.
Answer 4

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EFFECTIVE WORKPLACE RELATIONSHIP
Networking Activity Person Schedule Rationale for networking
activity
Communication SAM 3 MONTHS The major think would be to
keep all the possible ways of
communications open with the
suppliers so that their
performance issues can be
tracked. The issues of Sam can
only be resolved if proper
communication is there and to
make the suppliers understand
what he wants he must be clear
and upfront with his needs.
Sam’s’ thinking regarding the
issues being solved by itself
will never work so he needs to
brush up on his communication
skills to maintain the
relationship with his suppliers.
Conciliatory
approach
SAM 3 MONTHS Here that Sam should do is that
the problem won’t solve by
himself so if the suppliers are
not giving delivery on time and
cooperating with customers
need then it’s better to switch

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EFFECTIVE WORKPLACE RELATIONSHIP
over to some other suppliers as
fast as possible.
Patience and
listening skill
ALEX 3 MONTHS However, foolish the customer
may behave it is the
responsibility of Alex to listen
to his customers in easy way
and be patience in whatever
they say. Feedbacks are very
important which will help to
change the business strategy
and enhance the customer
relationships.
Treating the
customers right and
in a respectful
manner
ALEX 3 MONTHS Try to be genuine in presenting
the business to the customers.
Alex may consider them foolish
but he should never make them
realize that and must respectful
of the customer’s mood and this
this way the issues can be
solved with the customers.