Job Description and Interview Reflection Report for Hilton Hotel

This report provides a comprehensive analysis of a job description and interview reflection. The report begins with a detailed job description for a manager position at the Hilton Hotel, outlining required qualifications, work-based skills, duties, responsibilities, recruitment channels, selection methods, and performance management criteria using KPIs. The report then includes a reflection on the interview process, highlighting the challenges and obstacles candidates face, such as improper interaction and difficulty answering tough questions. The reflection emphasizes the importance of preparation for job interviews. The report concludes by summarizing the significance of a well-crafted job description in securing employment and the need for candidates to develop skills for successful interviews. It references relevant books and journals to support its findings. This assignment is designed to help students understand the importance of job descriptions and interview preparation within the context of leadership management.

PROFESSIONAL IDENTIFY
AND PRACTICE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
PART B...........................................................................................................................................3
Job Description............................................................................................................................3
Reflection.....................................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Each person has highly required to make job description for showing its professionalism
within any interview. An effective job description has included below. On other side a reflection
also has mentioned below which shows various challenges of an interview.
PART B
Job Description
This job description has made for applying on vacancy in Hilton hotel, UK. This is one of
the leading hotels within service industry of the United Kingdom. Currently a post of manager is
vacant in this hotel, so this job description is completely based on post of a manager.
Job Description
JOB TITLE: Manager
Department: Administration Management
Qualifications and Experience
 Master of Business Administration (MBA)
 Proven track record of effectively managing different functions of an organization
 Working experience of minimum four years has required to perfectly managing various
operations of hotel in systematic manner.
Work Based Skill Competencies
 Manager at Milton hotel has required to effectively communicate with hotel’s different
stakeholders (Norton, 2020). That’s why well-developed communication skills have
highly required on the job role of manager.
 Manager needs to be well-improved in conducting all processes which had based on
Management.
 Management is too important function of a hotel, so a manager always needs to be too
active in its job role.
 Daily interact with their most employees for building effective employee relations.
 Effectively managing work record of all essentials and outputs produced.

Duties and Responsibilities
 Assessing operations and resource requirements
 Arrange essential goods and services for proving own services in proper manner
 Managing the excellent quality standards for effectively serving various services to
customers
 Managing optimum utilization of different resources
 Overseeing the management procedures within various existing teams
 Directing and controlling training sessions for developing productivity of employees.
Skills and Specifications
 Effective communication skills to make interaction with various employees and
customers in the workplace.
 Strong knowledge of hotel management and management measures
 Exceptional organizational skills
 Knowledge of legislation for promoting equality and diversity aspects within
workplace
 Modern working skills to put effective efforts in the various management tasks
Recruitment Channels
 Business Journals
 Candidate Rediscovery
 Employee Referrals
 Email Campaign
Selection Methods
 Integrity Test
 Ability Test
 Data Processing Test
 Knowledge Test
 Personality Test
 Situation Test
 Assessment Test
Performance Management Criteria
The human resource management of Hilton hotel always uses key performance
indicator (KPI) for assessing, managing and developing performance of a candidate or a
employee.

Reflection
According to my experience, job interview is not a small task to a candidate, because
without proper preparation a candidate can’t do its best in any job interview (Curvis, 2019).
There is a candidate faces various obstacles and challenges, like improper interaction values etc.
while giving any interview. Many times a candidate not able deal with a tough question of
interviewer. That’s why each person should prepare itself before attending any job interview.
CONCLUSION
It can be concluded that there is proper job description plays very great role to a person,
because with the support of proper job description that person can easily get an appropriate job.
On other side, a candidate always need to develop different skills and abilities for performing
well in the any job interview.

REFERENCES
Books & Journals
Curvis, W. ed., 2019. Professional Issues in Clinical Psychology: Developing a Professional
Identity Through Training and Beyond. Routledge.
Norton, F., 2020. Developing critical thinking and professional identity in the arts through story.