Comprehensive Report: Job Dissatisfaction, Causes, and Solutions in UK

This report delves into the issue of job dissatisfaction among UK employees, examining its nature and impact on businesses. It explores the causes of dissatisfaction, including factors like location, task, management, work environment, salary, and training, using a cause-and-effect analysis. A PESTLE analysis is employed to assess the political, economic, social, technological, legal, and environmental factors contributing to the problem. The report then proposes alternative solutions, such as improved communication, growth opportunities, and a positive working environment, with a focus on the implementation of these changes through research, planning, implementation, and evaluation. The conclusion emphasizes the importance of addressing job dissatisfaction for business success, referencing relevant sources to support the findings.

PROBLEM SOLVING AND
DECISION MAKING
LEVEL 4

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Nature and Impact of issue..........................................................................................................3
Cause and effect analysis of the problem....................................................................................4
PESTLE analysis of the factors contributing in the complex problem.......................................5
Alternative solution of the issue faced in the current scenario...................................................7
Way to implement changes in the organization..........................................................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Problem solving is very essential aspect of the running of the business in the dynamic
environment. This is pertaining to the fact that there are many changes taking place in the
business environment and these need to be adapted in order to remain competitive in the
business. Hence, for this it is essential for the company to have effective decision making skills
as this will assist the company in taking proper and optimal decision. The current report is based
on case study relating to the ‘Job Dissatisfaction’ faced by UK employees.
MAIN BODY
Nature and Impact of issue
All the individual always looks for a job where they can feel good and comfortable. In simple
words it can be said that they desire of a job which can satisfy their needs (Afshar and Doosti,
2016). This is not the case in the UK as job dissatisfaction is one of the issue which is being
faced by the individual in the current scenario. Nature and Impact of Job dissatisfaction issue is
as follows:
Nature
 Lethargic: This sort of issue is very lethargic in the nature, as it used to bring the idea of
boredom and frustration in the employee. As they do not used to show the good amount
of the interest toward carry out the variant activity in the Quoted firm. This used to
reduce the efficiency of variant task carried out in Quoted firm.
 Non interesting: This sort of the issue in the Quoted firm, also used to bring the sense of
non interest to carry out variant activity in the Quoted firm. As employee does not like to
involve in variety of the activity in the Quoted firm, also they hesitate to take the
responsibility in the Quoted firm.
Impact
Current Impact
Negative working environment: This sort of the impact is very genuine to be happened
in the Quoted firm. As at the time of job dissatisfaction employee does not communicate that
freely in the Quoted firm. Also, do not show interest toward variant activity of the company in
the long run. This eventually used to create the situation where working environment of the
company see a negative environment .

Efficiency of operation: These is another sort of impact which is seen by the company in
the current scenario. As employee are not much interested in the operation of the business, these
eventually used to create the situation where amount of innovation generally used to see a back
seat which impact the efficiency of variant operation which are carried out (Hooper, 2016).
Potential Impact
Enhance cost of company: Job Dissatisfaction in the Quoted firm used to create the
issue in the Quoted firm in which employee generally looks to leave the job, these eventually
used to create the situation where Quoted firm invest toward managing Human resources. These
eventually used to increase the cost of the company in the long run.
Cause and effect analysis of the problem
The cause and effect analysis is a model which assist the company in analysing the
various causes which are behind any of the activity and what will be the effect of that cause. This
is a very important model as this will help the company in analysing the effect of the causes of
the activity of the business (Vad-Nielsen and et.al., 2019). the current problem of job
dissatisfaction is a major problem for the companies and this will have a great impact over the
working and profitability of the company. This is due to the fact that a dissatisfied employee will
not work in effective manner and this will have a great impact over the working of the company.
Thus, the cause and effect relation of the dissatisfied employees in UK is as follows-
From the above illustration it can be seen that the causes are many which result in one effect that
is dissatisfied employees. The different causes are as follows-
Location Management
TrainingSalaryWork
environment
Task
Dissatisfied
employee

 Location- if the location that is the area where the person need to go is far away or the
route through which the person goes is not good then the employee will not like going
there. Thus, this will demotivate the person to go to the place of work and this will result
in decreasing of the motivation of the employees and this will result in decrease in the
productivity of employees (Celik, 2017).
 Task- if the work allotted to the employees are not of their interest area then the effect of
this cause is also decrease in the motivation level of the employees and they will be more
dissatisfied.
 Management- if the management of the company is slow and the employees need are not
satisfied on time and they are not allotted work on time then the effect of this will be a
dissatisfied employee.
 Work environment- this is also the major cause resulting in dissatisfied employee
because if the working culture and environment will not be good then the effect will be
definitely dissatisfied employees.
 Salary- this is also an important cause which result in dissatisfied employee as if the
employees will not be provided with the good and sufficient amount of salary then they
will not be satisfied with the work. This is particularly because of the reason that the
salary is the most basic motivation for which the person works.
 Training- the business includes many different changes taking place in the working
patterns and if the company will not provide for training relating to the new changes then
this will demotivate the employees (Nogueira and Shoenfeld, 2019).
PESTLE analysis of the factors contributing in the complex problem
For dealing with the complex problem of job dissatisfaction it is very essential for the companies
to analyse the external environmental factors. This is majorly pertaining to the fact that this will
assist the company in managing the problem in effective and efficient manner.
 Political- after the Brexit the companies in UK are not performing well as compared to
EU countries and this demotivates the employees working in the UK companies. This is
majorly because of the fact that the employees are not getting much of the growth
opportunities in the UK economy and this makes the employee dissatisfied with the
company.

 Economic- most of the companies pays less of the salary to the employees and this result
in the dissatisfaction of the employees (Rastogi and Trivedi, 2016). This is pertaining to
the fact that the employees work with efficiency and then in against off that the
employees get less pay then this factor demotivates them and they do not work with
efficiency. Another major effect is that since past three years there is much financial
difficulty faced by UK economy and because of this the profits of company are low and
as a result of this all the bonus and incentives provided by company has reduced and this
causes dissatisfaction among the employees.
 Social- since the last three years the nature of work has changed and it is very less
interesting to do the work as it was done earlier. So this also result in the dissatisfaction
of the employees as they have to do the monotonous work repeatedly and there is no
other innovative or creative work to do. In addition to this there is high financial
difficulty in economy of UK since past three years and this has created a feeling of
insecurity among the employees relating to their job. Thus, this insecurity result in
dissatisfaction of the employees (Perera, 2017).
 Technological- there are many different advancement and upgradation within the
technological sector and when the companies in UK does not provide for training and
education to the employees relating to the latest advancement then this creates
dissatisfaction among the employees.
 Legal- this is also a major important cause which can result in job dissatisfaction among
the employees in UK companies. This is majorly due to the fact that when all the rights of
the employees which are underlying in the laws of UK are not implemented and are not
provided to the employees then they get dissatisfied from their job resulting in decrease
in productivity of employees and leaving the job.
 Environment- in the modern time the people have become more conscious relating to
protection of the environment and the companies which not perform this activity then the
employees of that company are not happy (Policy, 2018). Thus, this result in the
dissatisfaction of the employees and they tend to find other jobs which are performing
their activities in protection of the environment and development of society.

Alternative solution of the issue faced in the current scenario
There are variety of the variant sort of the alternative which can be adopted by the company to
overcome the same issue. Some of the alternative and best out of the all is as follows:
Communication: It is the first alternative which can be used by the Quoted firm, it is the
alternative in which Quoted firm has to make sure that there is good flow of the communication
in the Quoted firm. Reason behind the same is that all the employee generally look for clarify
and simplicity and this can be bring through communication (Okeke and Mtyuda, 2017). As
complicity always create the uncertainty in the mind of employee which creates the situation of
job dissatisfaction in the mind of employee.
Growth opportunity: It is another kind of the alternative which can be used by the
Quoted firm to overcome the issue of job dissatisfaction in the Quoted firm. As generally
employee look for the job which assist them in growing in their career. Providing variant
opportunity of growth to the employee in the nation will eventually assist the company in
overcoming the issue of Job Dissatisfaction at the workplace. variant growth opportunity can be
promoted by the employer with the assist of providing training to the employee in regards of
developing the skill set of the employee in the long run.
Positive working environment: It is another way by which these sort of the issue can be
overcome in the Quoted firm. As building a positive working environment assist the employer in
building a good sort of the trust between the employee and employer, which eventually used to
assist the company in building good environment in which employee feel very comfortable to
work.
Out of all the three alternative the best alternative will be in front of the Quoted firm will
be growth opportunity, as it will assist employee as well as it will assist the company in growing
by their own as well it will assist the company as well in the long run of the business.
Way to implement changes in the organization
This sort of the changes can be implemented by following a simple process in the Quoted firm,
the process includes of 4 steps. Steps are as follows: Research, It is the first stage in which Quoted firm has to research the variant sort of the
skills which can be developed in the Quoted firm, as per the need of the market in current
and future scenario.

 Planning, it is the next stage in the process in which the Quoted firm will be planning the
variant alternative core which can be used by the Quoted firm to offer the variety of the
variant kind of growth opportunity in the Quoted firm. Out of all the plan which are
generally made in the Quoted firm best will be chosen to carry on variant activity
(RAHIMI and MOHAMMADZADEH, 2017). Implementation, it is the third stage or step which has to be followed in the Quoted firm.
It is the stage at the workplace in which the Quoted firm will be inviting the employee
and hiring the external coaches in the Quoted firm to give the variant training to the
employee in context of the growing opportunity at the marketplace. Reviewing, it is the last step in the process in which the Quoted firm will be reviewing
the performance of variety of the employee in the Quoted firm and on the basis of the
same used to guide the variant employee on the point where Quoted firm used to feel that
employee is lacking. This will also assist the company in passing on good positive
message and will assist in overcoming the issue of job dissatisfaction in the Quoted firm
(Cameron and Green, 2019).
CONCLUSION
With the above study it is clear that problem solving and decision making is very
essential for the company to be successful. This is particularly because of the reason that both
these are essential for the success of the company and its operations. The current report stated
that employee dissatisfaction is a very crucial problem for the companies in the UK economy.
This is particularly due to the fact that when the employee is dissatisfied then they do not work in
effective manner. Form the above study it was seen that cause and effect is essential method to
find the effect of the activity which can be on the company. It was seen that the causes of
dissatisfaction of employees were many like task, location, management, salary and many others.
Further it was seen that even the external environmental factors also affect the
dissatisfaction of employees. Like for instance, as economy was facing financial difficulty then
this resulted in low pay and no bonus and other financial benefit and this resulted in
dissatisfaction of employees. Further in the end some suggestion was outlined for eradicating the
job dissatisfaction form the working of the company like creating positive working environment,
providing growth opportunities and many others. In addition to this all these changes were

implemented with help of a plan which includes research, planning, reviewing and implementing
all the changes.

REFERENCES
Books and Journals
Afshar, H. S. and Doosti, M., 2016. Investigating the Impact of Job Satisfaction/Dissatisfaction
on Iranian English Teachers' Job Performance. Iranian Journal of Language Teaching
Research. 4(1). pp.97-115.
Cameron, E. and Green, M., 2019. Making sense of change management: A complete guide to
the models, tools and techniques of organizational change. Kogan Page Publishers.
Celik, E., 2017. A cause and effect relationship model for location of temporary shelters in
disaster operations management. International journal of disaster risk reduction. 22.
pp.257-268.
Hooper, T. L., 2016. Analyzing the impact of job dissatisfaction among social workers in
managed care (Doctoral dissertation, Capella University).
Nogueira, A. R. and Shoenfeld, Y., 2019. Microbiome and autoimmune diseases: cause and
effect relationship. Current opinion in rheumatology. 31(5). pp.471-474.
Okeke, C. I. and Mtyuda, P. N., 2017. Teacher job dissatisfaction: Implications for teacher
sustainability and social transformation. Journal of Teacher Education for
Sustainability. 19(1). pp.54-68.
Perera, R., 2017. The PESTLE analysis. Nerdynaut.
Policy, P., 2018. What is pestle analysis.
RAHIMI, P. T. and MOHAMMADZADEH, E. A., 2017. IDENTIFYING OF EFFECTIVE
FACTORS ON JOB DISSATISFACTION OF PRIMARY SCHOOL TEACHERS IN
BOJNORD CITY.
Rastogi, N. I. T. A. N. K. and Trivedi, M. K., 2016. PESTLE technique–a tool to identify
external risks in construction projects. International Research Journal of Engineering
and Technology (IRJET), 3(1). pp.384-388.
Vad-Nielsen, J and et.al., 2019. Cause-and-Effect relationship between FGFR1 expression and
epithelial-mesenchymal transition in EGFR-mutated non-small cell lung cancer
cells. Lung Cancer. 132. pp.132-140.