Leadership Report: Change and Transformation at Jobs International

This report analyzes a case study focusing on Mr. Jacobs and Jobs International (India) Ltd., addressing challenges related to change management and organizational transformation. The report provides recommendations for the new Managing Director, focusing on business expansion, employee morale, and overcoming obstacles like communication barriers and resistance to change. It outlines steps for problem identification, discussion, finding alternatives, and execution, along with strategies to overcome potential difficulties. The analysis covers leadership styles, corrective actions, and the importance of creating a positive environment to facilitate change within the organization. The report emphasizes the need for proactive measures to ensure successful business operations and employee engagement in the face of organizational shifts.

Change and
Transformation

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
a. What would your recommendations be as to how Mr Jacobs should proceed?......................3
b. What obstacles would you expect Mr Jacobs to meet in implementing your
recommendations and how should these be overcome? ............................................................4
TASK 2............................................................................................................................................5
a. What action would you take and why?...................................................................................5
b. What obstacles would you expect to meet and how would you overcome them?..................7
TASK 3............................................................................................................................................8
a. What actions would you propose and why?............................................................................8
b. What obstacles would you expect to meet and how would you overcome them?..................9
CONCLUSION .............................................................................................................................10
REFERNCES:................................................................................................................................11
Books and Journals:..................................................................................................................11

INTRODUCTION
Every person want that they should run their business successfully. It can be done with
the help of proper support of their employees or staff members so that they can deal with all
problems (van de Ruit and Bosk, 2020). It is the report that is based on a case study of Mr. Jacob.
It is the case study of Jobs International (India) Ltd. This report covers the recommendations and
suggestions that should be taken by Mr. Jacob.
MAIN BODY
TASK 1
a. What would your recommendations be as to how Mr Jacobs should proceed?
It is the case where a new Managing Director is appointing for the company who can
successfully run business of Mr. Jacob in India. But it is identified that she is not able to perform
the management rightly because there are many problems that occurred in the organisation
(Witschel, and et. al., 2019). It is very important for the success and growth of organisation that
they take some initiatives because if they do not perform some corrective actions then business
may be get fail (Oliveira and et. al., 2018). The recommendation can be give only on the basis of
finding some problems. So that's why there are suggestions or recommendations that are
mentioned below:
Expansion of business: It is identified that due to the actions taken by Mr. Jacob, they
are very well expanding their business. But due to expansion the workload get higher and it raise
the issue of resentment that face by employees (Bao and et. al., 2019). Expansion of business is
very important function as every organisation need to expand their operations in order to warn
more and more profits. But this function creates a problem for employees of Job International
(India) Ltd. That they are not ready to work in this condition. The problem is that the staff of
company still see that they work in a small organisation so they didn't take too much stress and
work less. But it is very necessary for MD that she should take some corrective step so that their
mindset get change.
 It is recommended that MD should launch a programme that helps to give information of
expansion of business and they give assure that all employees get benefit from this
expansion (Steyn, 2017). Expansion creates many benefits for employees as they take
benefit of bonus because of extra work. They also get advantage of extra employment

opportunities such as promotions. If MD follow this recommendation then their
employees get motivated and then they can perform actions for accomplishment of the
goals.
Change and transformation: Due to the continues changes in organisation staff get very
nervous due to changes (Caron and et. al., 2018). There are some recommendation that are given
below:
 It is identified that if employees get proper lectures and training programme then all staff
members are in the situation that they can accept changes.
 It is suggested that they should take initiatives of boosting employees morale so that
employees give their best towards the accomplishment of targeted goals of organisation.
 It is very important for organisation that they should accept all changes that are adopted
by company (Grandin and et. al., 2018). It can be done with the help of explanation of
importance of change in organisation. If employees get understand that change then they
can accept easily.
b. What obstacles would you expect Mr Jacobs to meet in implementing your recommendations
and how should these be overcome?
It is identified that Mr. Jacob may be face some obstacles during the process of
implementation of above recommendation. There are some obstacles that are mentioned below:
 The challenge that face by Mr. Jacob i.e. all person are not ready for taking training
programmes for accepting change.
 Another challenge that face Mr. Jacob i.e. communication barriers because the new MD
that appointed by Mr. Jacob is English woman. But she have all knowledge about Indian
language. But staff members are not allowing new MD because they thought that she has
no knowledge of Indian culture.
 It is identified that change and transformation is not easy to accept because every person
is not ready for organisation (Widayani, Yanuar and Yogi, 2018). It is the biggest
obstacle that face by companies i.e. no one is ready for accepting change and
transformation.
 The situation that occurred due to change in organisation creates a complex environment.
The environment is not acceptance by their employees because they are not ready for
accepting new things (Manyena, Machingura and O'Keefe, 2019).

Above obstacles can be overcome with the help of following below points:
 It is analysed that it can be overcome with the help of creating a positive environment in
the organisation in respect of accepting change. It is very important for organisation that
they take some initiatives in order to accept the change by staff members (Mitchell,
2021). It is very crucial for organisation that they should conduct some sessions where
MD give some information to their employees that it is not harmful for anyone.
 It is also overcome with the help of introduction of programmes that are related to Indian
people. They can easily change their emotions if they receive that their organisation is
conducting a new occasional programme (Fox, 2017). This hows that new MD is trying
to understand their feelings and emotions with the help of occasions.
 MD should show their concern that they are thought about their employees. It can be
done with the help of participative leadership style. Leadership style is the most
important key elements that change the decision of employees of organisation. It is very
crucial for the success and growth of organisation. Leadership style decide the reaction of
their employees.
 It is also recommended to organisation that MD should take initiatives for change herself
so that they can fitted to the organisation and perform actions accordingly. It is very
obvious that if they do that then employees feel that their MD takes some initiatives so
they also took further steps.
TASK 2
a. What action would you take and why?
It is the case study in which Mr. Jacob is the owner of Job International (India) Ltd in
which Mr. Jacob face a issue in India that their organisation is not running well. He find this
thing due to the report of their consultant that they hire for the audit purpose their audit report
shows some problems that face by organisation (Vázquez-Gómez and et. al., 2019). It is very
necessary for organisation that they should deal with them so that Mr. Jacob can successfully
perform their functions. It is crucial for owner of the organisation that their company needs to do
all activity so that they can achieve their goals and objectives. There are some actions that should
be taken by Mr. Jacob which are mentioned below:

 Identification of problems: First step that should be adopt by Mr. Jacob is to identify the
problems. It is very necessary for Mr. Jacob that he should identify the real problem of
the organisation with the help of consultant report (Stibe and Cugelman, 2019).
Consultant report plays a crucial role in the organisation as they can perform the actions
according to the direction that are given by Mr. Jacob. It is very necessary for them that
they should take initiatives in order to perform the work. It is identified that the
consultant report becomes very beneficial for Mr. Jacob.
 Discussing problems: It is very important step for Mr. Jacob that they should discus their
main problem in front of all member of the organisation. It is beneficial for organisation
because everyone can understand that there are some problems in company (Kuzin,
Fedorov and Volosova, 2017). With the help of this step they can understand that every
person should take initiatives so that they can deal with problems. Mr. Jacob should
announce that they need to conduct an urgent meeting in which they should put forward
their problem in the front of their employees. It assist in finding the solution that solve
their problem.
 Find Alternatives: It is the step in which Mr. Jacob should find some alternatives for the
purpose of solving problems. It is very necessary for organisation because it helps in
resolve the issue (Drew and Tysiac, 2020). It is the third step in which companies try to
find the alternatives so that they can select the best one.
 Suggestions: It is very helpful step in the process of finding alternative. Mr. Jacob invite
people that they should take part for finding the solution. It just not give alternatives to
solve the problems but also it assist in giving motivation to the employees. It helps
employees that they are very important for organisation so that's why they take
suggestions.
 Selection: The most important step in which they are selected the best alternative among
from alternatives that they are find during the suggestion process. It is very important
stage because in this step Mr. Jacob analyse each and every alternative that they find for
the purpose of pros and cons. When Mr. Jacob find the best alternative after analysis then
they should select them and announce in the meeting.

 Execution: It is the stage in which Mr. Jacob need to execute their alternative that they
choose. It is very important for Mr. Jacob that they should execute their alternative
according to the process that they thought.
 Monitor and control: It is the last but not least step in which Mr. Jacob should be
monitor the decision that are taken by organisation. It is very important stage because it is
all pervasive in nature. Mr. Jacob should monitor the decision that they are taken after
selection of best alternatives. If they are finding some deviations in the process of
monitoring then they should take necessary corrective actions in order to control the
activity.
Above steps helps in finding the best solution so that their problem can be resolved. It is
very essential to follow these steps.
b. What obstacles would you expect to meet and how would you overcome them?
Above steps that are following by Mr. Jacob is very necessary (Fuchs and Hess, 2018).
But it is not necessary that they can adopt this steps very easily because there are some obstacles
that can be occurred during the process of following these steps that are mentioned below:
 It is expected that Mr. Jacob is not able to find the exact problem then it becomes very
insignificant or useless to find the solution. If they do that then it becomes very
unnecessary because they are not solving the real problem.
 Another obstacle that may be found by Mr. Jacob i.e. communication barriers. It is
identified that they can face a issue of communication barriers in which employees are
unable to understand the purpose of meeting and if they misunderstands the problem then
how it can be possible that they give right suggestions. It is very important for the
organisation that they should select the best alternative and if they take from the
suggestion of their employees then they select wrong alternative which cannot solve the
issue.
 It is identified that Mr. Jacob may be face a difficulty in execution of their solution. It is
very important that they should execute the selected option at a proper way so that they
can achieve the objective.
It is analysed that these issues should be overcome so that they can deal with the problem
which now they are facing. There are some suggestions which helps in overcoming the issue:

 It is suggested that they should communicate effectively so that employees can
understand the purpose of meeting.
 It is very important for organisation that they should give clear instructions and directions
to their employees so that they can perform right steps.
 It is also recommended that they should manage all functions in the organisation so that
no single function can overlap to other one. It is very necessary for organisation because
it assist in managing the function and get higher efficiency and productivity.
TASK 3
a. What actions would you propose and why?
According to the scenario, it is identified that Managing Director should take some
corrective actions so that they can achieve the desired target. It is analysed that MD should adopt
a action plan in which they are performing actions in order to achieve their target market. Action
plan of MD is mentioned below:
Set objectives
The first and foremost step is that MD should set their objectives and goals in the
organisation so that they can perform their next steps.
Change attitude
It is the first and foremost activity that should be perform by Managing Director that if
they want to change the environment then they firstly should change their own attitude. It is
identify that if they Managing Director wants to put changes in organisation then they should
first assure that they are ready for accepting that change (Berman, 2017). So in this way they
have to change their attitude. In their attitude there are some skills that should be present so that
they can perform their action very well. The skills that are required to change the attitude
towards organisation are listening skills, analytical skills, critical thinking skills, etc. for
example, MD wants to put some changes in the organisation then they should have listening
skills so that they can take suggestion from their employees. It is very important because it assist
in making employees happy. They feel that they are very important for the success and growth of
organisation.
Need of expansion

According to the consultant's report, it is identified that employees or staff members are
not understand the need of expansion and they are feeling very resentment. Due to expansion
they are feeling that they have too much work and no initiatives that are taken by organisation. It
is crucial that they should take some correct initiatives in order to build the environment which
assist in understanding of expansion in the organisation. MD should make the programme in
which they need to explain the importance of expansion. It is very helpful for both organisation
as well as for employees. It is analysed that if company explain the importance then everyone
can understand then and they can easily cope up with the environment. For that purpose they
need to launch some programmes so that they can achieve the objectives and goals. In this step,
employees need to understand that expansion is necessary for organisation.
Adopt changes
It is the stage in which MD should try to convenience their employees that change is
essential and that's why everyone should be accept this truth. If they do not then they should
conduct some training programmes which make them efficient and motivate them to accept
changes. With the help of changes and transformation an organisation can run their business
successfully with new developments. They arrange programmes in which it shows that change
should be adopt and make their performance accordingly so that they can not face any
difficulties. It is very necessary to introduce these programmes in order to make the positive
attitude toward change and transformation. So that they can overcome with the help of these
programmes. People should understand that they should not be affect due to non Indian of MD. It
is identified that nationality doesn't determine the success. It is very necessary that they should
make understand these things with the help of some informal meetings.
Professionalism
It is very necessary for MD to communicate the professionalism in the organisation if
they want to achieve their targets and goals. Every organisation can achieve their target with the
help of professionalism because it assist in making perfection in overall work.
Communicate
Communication is the best tool that helps in reducing the overall problems of
organisation. MD should sue this tool very well so that they can understand every problem of
organisation and take action accordingly.

b. What obstacles would you expect to meet and how would you overcome them?
Obstacles that may be found in the process of action plan. It is analysed that it should be
remove so that organisation can accomplish their goals. There are some obstacles that is find by
organisation that are mentioned below:
 Unclarity of objectives: It is very important for organisation and MD that they should
make clear objectives because if they do not then they will not get right performance. It is
the main obstacle that are raised in the process of action plan. So it can be reduce with the
more concentration of objectives that MD want to achieve in the organisation. They
should more clear about their objectives so that every employees perform accordingly.
 Rigidity in plan: If action plan that made by MD is restrict in adoption of some changes
due to any happenings or misfortune. It is very important for the organisation that they
should make flexible plan. It is very crucial for MD that their action plan has a capability
to adopt all changes. They should make flexible plans.
 Non acceptance of change: It is identified that it is not easy for any person that they are
ready for accepting the change. So every member is not ready to accept the change, it
becomes very tough situation for organisation that how they can convenience then that
they should accept change. It is identified that it can be done with the help of motivation
and encouragement that given by MD. MD should encourage and motivate their
employees so that they can accept the changes easily and ready for work. It is the
situation in which they can success and growth.
CONCLUSION
It is concluded that this report shows the problems or issues that face by Mr. Jacob due to
new MD. It is identified that there are many issues that are occurred in the organisation. It is not
easy for organisation to deal with then. For that purpose they should take some corrective action
with the help of action plan. Action plan is very helpful in dealing with these issues.

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