Comprehensive Report on John Lewis Partnership's Business Strategies

This report provides a comprehensive analysis of the John Lewis Partnership, examining its business environment, leadership styles, management techniques, and strategic approaches. The report begins with an introduction to the business environment, followed by an in-depth look at the company's history, vision, and mission. It explores the leadership styles employed, including consultative leadership, and the autonomous management techniques used. The assignment delves into the company's strategies for motivating employees, including monetary incentives and team-building. The report then analyzes how these techniques are implemented within the company. Finally, the report offers recommendations for improvement and concludes with a summary of the key findings, highlighting the impact of leadership and management styles on employee behavior and overall business success. The report emphasizes the importance of adapting leadership styles to specific situations and ensuring proper authority and accountability.

Context of Business

Table of Contents
INTRODUCTION...........................................................................................................................3
PART 2............................................................................................................................................3
Conclusive report of business workings..........................................................................................3
Rationale for the Company.........................................................................................................4
Vision, Leadership Style, Management Style and Strategies Used by John Lewis....................4
Implementing specific techniques such as Leadership Styles, Management Style and
Strategies in the working of John Lewis Partnership..................................................................6
Recommendation.........................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Business Environment refers to the combination of both internal as well as external
factors which influence working standards of an organisation. The company British Airways is
used in this assignment to profoundly explain different branches of business. Since it was found
in year 1974, being an old organisation in business will help retrieve many features of business
and figure out basic purpose of it. The assignment is divided in two parts. In first half of this
assignment a brief discussion upon prominent and obscure elements of organisation is made.
Also explanation will be provided over making ethics, responsibility and sustainability the most
impotent features to follow in any organisations. Adding to that, a brief detailed analysis will be
provided over social, cultural, economical and environment issues. The second half consists of
information about historical background, vision & mission, leadership techniques and managing
methods of business organisations. Further, the implementation of administration methods &
practises along with their strategies will be presented with examples. In final section of this
report recommendations will be provided to enhance all methods and techniques mentioned.
PART 2
Conclusive report of business workings
John Lewis, partnership was incorporated in 1929 having its head quarter in London.
This organisation deals in wide range of products which cover all departments from all clothing
lining for all ages and home décor to crockery products and beauty stores as well.. In 2018, the
net revenue or profit of this company was approximately £10.2 billion. Apart from this, John
Lewis also employing more than 83000 employees in its company. This organisation was
discovered by started by John Lewis in 1864 based in Oxford Street, London. After some years,
the company plans towards its expansion and growth and for this purpose it started acquiring or
merging other retail business of the country like Jessop & Son and this process of expansion and
growth continued for some more years. For better performance and motivation of employees,
after successful completion of 25 years in the organisation they are providing 6 months leave to
employees. This organisation is also providing facility of pension scheme which also renders
death insurance policies.

Rationale for the Company
The purpose behind the determination of an organization for finishing a task may vary
from individual to individual (Deva and Bilchitz, 2017). The explanation for picking this
organization is a direct result of the various items and administrations wherein the organization is
managing.. So it will be simple and fascinating to gather an all the more profound data about the
items and administrations offered by the organization. Furthermore, the perspectives on
individuals on the administrations and items given by the organization will likewise be
effectively be known by their response after using the product and loyalty towards it which can
only be attained if the items and administrations of John Lewis is followed.
Vision, Leadership Style, Management Style and Strategies Used by John Lewis
Vision
The sole purpose of this organisation is to give excellent possible services and working
experience and importance so that they could get proper satisfaction from their job and work for
the achievement of goals and objectives of the company in an efficient and effective way.
Leadership Style Adopted by John Lewis Partnership:
It is likewise a significant choice to settle on decision of the best leadership style with the
goal that representatives can be best impacted in positive manner and could get the best
outcomes from their work (Gierej, 2017). Leadership styles of the organization likewise changes
in various circumstances and is additionally winds up basic for the pioneers to distinguish the
idea of workers and picking the best leadership style as per the idea of their representatives. John
Lewis Partnership has picked the Consultative leadership style so as to get the best work from
their representatives and to best persuade them.
As per this leadership style, the chiefs of the organization energizes the dynamic
inclusion of their workers in the basic leadership process, with the goal that better choices could
be made in connection to the achievement of any assignment. It additionally helps in expanding
the inspiration level of their representatives and to build their commitment to work and to the
organization too. As representative commitment in the basic leadership procedure is empowers
so this will make a sentiment of being imperative to the organization. Because of this,
representatives will take an interest entire heartedly in the choice working procedure and will
likewise give their best to the organization from their proficiency and commitment towards the
work gave to them. Another explanation for using this administration style is a result of the

reason due to imbalance from the organization and workers. The dynamic investment of workers
will prompt move disparity not from the brains of representatives but rather likewise from the
association itself (Kew and Stredwick, 2016). This will upgrade the degree of commitment of
representatives towards their work and will likewise help in making a decent connection in the
middle of the organization and workers and furthermore among the representatives itself.
Because of these reasons this leadership style has been received by the organization.
Leadership style adapted by John Lewis Partnership:
The administration method which has been used by John Lewis Partnership in the
working of their organisation is Autonomous Management technique. This governing style states
that if the company seeks advice from its members, it will become easy to implement changes in
company and to make the employees to perform and complete the tasks of the organisation in an
effective and efficient manner. This defines the administering method which will give
opportunity to all its members to give their valuable suggestion for company's betterment
(Kostova and Hult, 2016). This management style is effective as by using techniques of
governing organisation, employees are felt important in the organisation so that thy could
perform better and work with dedication and full efficiency for the achievement of goals and
objectives of the organisation. In this management style, the communication process goes from
the managers level which is from up to down and from down to up as well. Another reason of
considering the employees importance is because they are the one who are in actual connected
with the actual work of the company and they will have better information about this than
anybody so considering their opinion will be the best option for the company at the time of
making decisions.
Different approach towards motivating employees by John Lewis :
Encouragement and Monetary em-entities:
Provocation can be defined as the variables that makes the fulfilment of want and vitality
in individuals for keeping up and improving their advantage and promise to occupation gave to
them. It is significant for each organisation such as John Lewis Partnership to settle on decision
of legitimate technique for propelling workers as inspiration measures additionally varies from
individual to individual so the organization first needs to break down the best approach to
persuade representatives and after that to execute them. Prizes are additionally another from of
expanding the devotion and duty of representatives towards their activity. They are given to

representatives based on their efficiency given by them in finishing their obligations. The
organization gives execution based prizes to their representatives (Lankoski, 2016).
Making strategies:
Second most important element which affect any business drastically is the leadership
technique to manage any organisation. Organizations should utilize well ordered basic leadership
process with the goal that it will turn out to be simple for the organization to investigate their
choices occasionally. To settle on the choices to be viable it is important for the organizations to
gather applicable and sourced data with the goal that organization could settle on decision of
their choices on some base of data. The organization, in its working has embraced well ordered
basic leadership process which expands the odds of picking the best elective which fulfil the
necessities and prerequisites of organization needs to finish. Further, the organization is
additionally reassuring the dynamic association of their representatives in the basic leadership
procedure to with the goal that the assent of both administration and workers could be met
(Maylor, Blackmon and Huemann, 2016).
Groups and Teams:
Arrangement of gatherings and groups in an association likewise plays a significant and
critical job in the accomplishment of an association. John Lewis Company is working at
worldwide level so it isn't feasible for a solitary individual of the organization to deal with every
one of the issues of the organizations. In cases, for example, when the organization is driving
some undertaking than it will be basic for the organization to shape gatherings or groups with the
goal that they aggregately could use sound judgement and make the venture effective. So
gatherings and groups likewise assumes a significant job in guaranteeing the development and
improvement of the association.
Implementing specific techniques such as Leadership Styles, Management Style and Strategies in
the working of John Lewis Partnership
The democratic leadership style is enforced into the John Lewis by keeping person in the
entire action plan process of the firm. The basic purpose of providing better services in health
and care will help in achieving public loyalty and give strength of customer support in company.
The contribution provided by the employees towards decision making process will help the
company in creating brand image of the company. John Lewis should go for achieving taking use
of this democratic leadership style, because its would be helpful to brings sharing of views,

opinion and principles in given point of time. This style of leadership is the best option for John
lewis to brings out harmony into the firm by enabling co-ordination to share opinion or views. In
context of the John Lewis, democratic style of leader would be used to invites team employee's
to share their idea, views or opinion so as to discuss problem or issues to have discussion on the
solution. Also, this would be applicable on extent to which right solution of a problem gathers in
lesser time period. John Lewis which is one of the leading global firm is looking to ensures that
they would have effective leadership so that they can grow their ventures on the higher basis.
This leadership is responsible for effective working in the firm by invites free sharing of idea,
opinions or view of a team member to gather instant solution in lesser time basis. Due to this
leadership style, employee's feels motivated or inspired and also their ability are also grown up.
Moreover, the purpose of democratic style is to brings harmony among group by going for
effective performance or ability to achieve firm goals.
Recommendation
After briefly analysing this report, the best suggestion that could be given to John Lewis
Partnership to select the most suitable style of leadership, which should be adopted on the basis
of situation in which organisation is currently dealing. It is possible that employees can become
leisure or ineffective if proper control and management is not implemented by the company. So
it become necessary for the organisation to provide appropriate authority and accountability to
all for ensuring their productivity. At last, it is also suggested that company should rectify its
decision making process as in some situations it become necessary to take certain quick
decisions and in that conditions it is not feasible to involve employees in decision making as it
can result in unnecessary delays in decision making process (Oldman and Tomkins, 2018).
CONCLUSION
From the above report it can be summarised that behaviour and attitude of employees is
influenced by style of leadership and management. It can also be concluded from above
assignment that strategies adopted for decision making and for motivation should be based on
proper and timely analysis of behaviour or attitude of employees as it helps the organisation in
performing its task or operation in a way which is beneficial for both employees and
organisation.

REFERENCES
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