Leading Business Organizations: Johnson's Leadership Report Analysis
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This report examines Kelvin Johnson's leadership, particularly focusing on servant leadership within the context of a business organization, specifically Starbucks. The report is divided into two parts; Part A explores various aspects of leadership, including different leadership styles such as pacesetting and coaching, and discusses the importance of stakeholder contribution and motivational theories. Part B focuses on Kelvin Johnson's role as CEO of Starbucks, analyzing his leadership style and the challenges of servant leadership in the VUCA (Volatile, Uncertain, Complex, and Ambiguous) environment of the 21st century. It highlights the importance of adaptability and effective communication in navigating these challenges. The report emphasizes the significance of leadership in fostering employee engagement, driving organizational success, and adapting to changing market conditions.

Leading Business Organizations
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Contents
Part A...............................................................................................................................................3
Part B.............................................................................................................................................12
Introduction................................................................................................................................12
Management Report.......................................................................................................................13
Conclusion expressing Johnson is an effective role model for aspiring leaders...........................20
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Part A...............................................................................................................................................3
Part B.............................................................................................................................................12
Introduction................................................................................................................................12
Management Report.......................................................................................................................13
Conclusion expressing Johnson is an effective role model for aspiring leaders...........................20
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Part A
You are for living or living here. It was at the essence of what drives you to lead.
"Am I looking for the right intention to do it good? “Explain different aspects
ofleadership?
There are different question which is required by leader to ask them that helps in increasing
performance as well as profitability of subordinate?
There are various questions which is going to be mentioned below
Explain that information required for improving appropriate policies as well as statistics for
business organization?
Define different kind of skill and knowledge that is needed to encourage or influence
subordinate of business organization?
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You are for living or living here. It was at the essence of what drives you to lead.
"Am I looking for the right intention to do it good? “Explain different aspects
ofleadership?
There are different question which is required by leader to ask them that helps in increasing
performance as well as profitability of subordinate?
There are various questions which is going to be mentioned below
Explain that information required for improving appropriate policies as well as statistics for
business organization?
Define different kind of skill and knowledge that is needed to encourage or influence
subordinate of business organization?
3 | P a g e
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Simplicity: The issues they track are minimized as members become open. Superior leader adopt
simplicity that assists in transform people across them. Micro-executives are not transparent
leaders. We applaud and take responsibility for disappointment as success happens (BELL,
2016).
Discover from failure: failure of experiences have capacity to form leaders. This is considered
as good tool for the sustainability, regeneration and creativity of the government. The leaders
should be able to take tremendous chances, and refuse to do so; otherwise, rich returns are
unlikely.
There are different aspects related to leadership which is going to be mentioned below:
It is significant for leader to manage appropriate relationship with its staff member in
order to retain them for a longer period of time within business organization. There are different
situation or condition occurs with an organization during leading team.
Leaders were people who control others in completing teams or corporate goals. It is the basis of
organizational philosophy of organization. Great Man Theory, Trait Theory, Conduct as well as
Situation Theory and also Great Man Theory are the main theories of leadership (Friedman
2016).
Herein, there are different methods by which the leader can focuses on leading team
within business organization. The style of leadership focuses on behavior and attitude of leader
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simplicity that assists in transform people across them. Micro-executives are not transparent
leaders. We applaud and take responsibility for disappointment as success happens (BELL,
2016).
Discover from failure: failure of experiences have capacity to form leaders. This is considered
as good tool for the sustainability, regeneration and creativity of the government. The leaders
should be able to take tremendous chances, and refuse to do so; otherwise, rich returns are
unlikely.
There are different aspects related to leadership which is going to be mentioned below:
It is significant for leader to manage appropriate relationship with its staff member in
order to retain them for a longer period of time within business organization. There are different
situation or condition occurs with an organization during leading team.
Leaders were people who control others in completing teams or corporate goals. It is the basis of
organizational philosophy of organization. Great Man Theory, Trait Theory, Conduct as well as
Situation Theory and also Great Man Theory are the main theories of leadership (Friedman
2016).
Herein, there are different methods by which the leader can focuses on leading team
within business organization. The style of leadership focuses on behavior and attitude of leader
4 | P a g e
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that helps them in achieving growth as well as success of business organization during particular
period of time.
The VUCA is a symbol, which in the 1990s could be represented in the military. It is important
for management, as these conditions represent the atmosphere in which the business is managed
on a daily basis. Two different styles of leadership transformation and transactional leadership
are ideal for VUCA survival.
Pacesetting: in this kind of style of leadership and leader focuses on providing guidance
to group of individual. In assistance of this, leader makes expectation from its subordinate to
maintain management within an organization. It is considered that such kind of style of
leadership is appropriate to attain favorable outcomes and also motivate them in better way.
Coaching it is considered as an innovative leadership style. Herein, the leader focuses on
leading it subordinate to achieve a favorable outcome in future period of time. It is a source that
on the basis of this style it is considered as a dynamic connection between employee as well as
leader.
Aspiring, motivated executives look ahead to their goals with an optimistic leadership approach
and successful leadership principles. For this reason, aspiring leaders need appropriate
understanding of different style of leadership. It is important for hopeful leaders, including the
5 | P a g e
period of time.
The VUCA is a symbol, which in the 1990s could be represented in the military. It is important
for management, as these conditions represent the atmosphere in which the business is managed
on a daily basis. Two different styles of leadership transformation and transactional leadership
are ideal for VUCA survival.
Pacesetting: in this kind of style of leadership and leader focuses on providing guidance
to group of individual. In assistance of this, leader makes expectation from its subordinate to
maintain management within an organization. It is considered that such kind of style of
leadership is appropriate to attain favorable outcomes and also motivate them in better way.
Coaching it is considered as an innovative leadership style. Herein, the leader focuses on
leading it subordinate to achieve a favorable outcome in future period of time. It is a source that
on the basis of this style it is considered as a dynamic connection between employee as well as
leader.
Aspiring, motivated executives look ahead to their goals with an optimistic leadership approach
and successful leadership principles. For this reason, aspiring leaders need appropriate
understanding of different style of leadership. It is important for hopeful leaders, including the
5 | P a g e

best situation, to recognize and understand the different management style. However, by merely
imitating these people it is not possible to become successful leader within organization.
(friedman, 2016)
Many skills distinguish successful policymakers from poor leader. This is the opportunity to
inspire staff member to strive together to create stronger organization. The association can be
persuaded by a successful strategic leader to high ambitions by employees. The purpose &
objective of the business merge to offer a clear view of the purpose of the group. The statement
of the project provides the reason for the presence of the organization and the goals of
representing the major activities (Junker and van Dick, 2014). Individual person plays a very
important role in accomplishing objective of business organization. Individual assists in
providing support to perform their functions in a better way.
Organizations understand their weaknesses and strengths of the company, also acknowledge the
impact or lack of performance, and realize first-hand the task and goal.
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imitating these people it is not possible to become successful leader within organization.
(friedman, 2016)
Many skills distinguish successful policymakers from poor leader. This is the opportunity to
inspire staff member to strive together to create stronger organization. The association can be
persuaded by a successful strategic leader to high ambitions by employees. The purpose &
objective of the business merge to offer a clear view of the purpose of the group. The statement
of the project provides the reason for the presence of the organization and the goals of
representing the major activities (Junker and van Dick, 2014). Individual person plays a very
important role in accomplishing objective of business organization. Individual assists in
providing support to perform their functions in a better way.
Organizations understand their weaknesses and strengths of the company, also acknowledge the
impact or lack of performance, and realize first-hand the task and goal.
6 | P a g e
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It is significant
for leader to emphasize on contribution which is made by stakeholder in order to gain favorable
outcomes. They focus on making appropriate contribution which is made by staff member for
analyzing performance of individual person during particular phase of time period. Depend upon
this, there are there is rewards and recognition which is given to it subordinate that help them in
performing their work in better way. Then subordinate get motivated to execute their work in
better way for accomplishing productivity and profitability of organization. Stakeholders are
considered as individual groups of person that assists in managing viability of product.
High rates of involvement of stakeholders in project and vision systems also contribute to
improved outcomes and greater control. A broad approach of engagement and contribution to
projects and mission is utilized by several organizations. Targeted recommendation boxes allow
details regarding action strategies to be entered at meetings by surveys of workplace
communications.
A leading ambitious leader communicates the mission, plan and dream of his organization with
his colleagues. Think and talk in accurate but hopeful ways. Ensure that both team leaders
recognize their position in the mission. Stakeholders are considered as the aspect in every
organization that has effect in functioning or activity of business organization in current and
7 | P a g e
for leader to emphasize on contribution which is made by stakeholder in order to gain favorable
outcomes. They focus on making appropriate contribution which is made by staff member for
analyzing performance of individual person during particular phase of time period. Depend upon
this, there are there is rewards and recognition which is given to it subordinate that help them in
performing their work in better way. Then subordinate get motivated to execute their work in
better way for accomplishing productivity and profitability of organization. Stakeholders are
considered as individual groups of person that assists in managing viability of product.
High rates of involvement of stakeholders in project and vision systems also contribute to
improved outcomes and greater control. A broad approach of engagement and contribution to
projects and mission is utilized by several organizations. Targeted recommendation boxes allow
details regarding action strategies to be entered at meetings by surveys of workplace
communications.
A leading ambitious leader communicates the mission, plan and dream of his organization with
his colleagues. Think and talk in accurate but hopeful ways. Ensure that both team leaders
recognize their position in the mission. Stakeholders are considered as the aspect in every
organization that has effect in functioning or activity of business organization in current and
7 | P a g e
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future time. It assists in understanding subordinate by vision as well as mission that helps in
implementing strategy in future period of time.
Leadership strategy is a map that aligns leadership investment with business strategy, objectives,
and expectations. The key strategic users and their effect on governance should be identifiable by
senior leaders (Eacott 2011).
CL is also the opportunity to have an effect on others through the dream, personal activism,
inspiration, and capacity to create strong progress structures. The secret to meaningful transition
is leadership (Fifolt and Lander, 2013).In assistance of this, change leadership is considered as a
ability to influence or motivate other in an appropriate manner.
The organization’s method of organizing is essential: it can have the opportunity for high
efficiency by the coordination of job arrangements, processes and practices, as well as the
encouragement and enthusiasm of workers.
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implementing strategy in future period of time.
Leadership strategy is a map that aligns leadership investment with business strategy, objectives,
and expectations. The key strategic users and their effect on governance should be identifiable by
senior leaders (Eacott 2011).
CL is also the opportunity to have an effect on others through the dream, personal activism,
inspiration, and capacity to create strong progress structures. The secret to meaningful transition
is leadership (Fifolt and Lander, 2013).In assistance of this, change leadership is considered as a
ability to influence or motivate other in an appropriate manner.
The organization’s method of organizing is essential: it can have the opportunity for high
efficiency by the coordination of job arrangements, processes and practices, as well as the
encouragement and enthusiasm of workers.
8 | P a g e

That is the sense in which a certain word is used. It may be a single partnership, the bigger
company and a certain initiative
Complexity is far ranging among future market executives. In the market setting, performance
relies less on organizational traits, but rather on economic pressures, history and other changing
capabilities. If ambitious organizational executives hold only a small range of effective
management abilities, it is "a decoder belt" to figure out the best strategies (Eacott, 2011).
The philosophy of motivation is to recognize factors that encourage participants to strive for
goals and aims. Some motivating theories differentiate between intrinsic and external elements:
previously, the desire to take part in an exercise is linked to individual desires.
Theory indicates that two reward mechanisms currently exist: internal rewards and good job of
providing, which are fundamental sources of encouragement: the efficiency, obligation and
inspiration for ability through the real success of tasks or through the innate value in research.
9 | P a g e
company and a certain initiative
Complexity is far ranging among future market executives. In the market setting, performance
relies less on organizational traits, but rather on economic pressures, history and other changing
capabilities. If ambitious organizational executives hold only a small range of effective
management abilities, it is "a decoder belt" to figure out the best strategies (Eacott, 2011).
The philosophy of motivation is to recognize factors that encourage participants to strive for
goals and aims. Some motivating theories differentiate between intrinsic and external elements:
previously, the desire to take part in an exercise is linked to individual desires.
Theory indicates that two reward mechanisms currently exist: internal rewards and good job of
providing, which are fundamental sources of encouragement: the efficiency, obligation and
inspiration for ability through the real success of tasks or through the innate value in research.
9 | P a g e
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Do you want full access?
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Current motivational and justice principle theories are focused around the equal treatment of
persons in contrast to their peers. Justice or equity is what fairness means. Fairness within
business organization signifies fairness of staff member for task and its incentives.
Appreciative investigative technique is the method for managing changes to find what tasks well,
to analyze why it tasks as well as perform work in good manner. The AI's basic philosophy is to
extend the relationship into the organization's focus (Reed, 2010).In assistance of this, it helps
organization to bring positive environment within business organization and it also influence its
staff member to perform works with full efforts that help in achieving goals as well as objective
in timely manner.
In particular organization, hopeful leaders will be talented to considerably assess different
motivational theory. Factors of inspiration shape and bring in order the ambitions of future
leaders.It has been analyzed that for business management, it is important to assess different
motivational theory that help in understanding importance or significance of theory for its staff
member.
10 | P a g e
persons in contrast to their peers. Justice or equity is what fairness means. Fairness within
business organization signifies fairness of staff member for task and its incentives.
Appreciative investigative technique is the method for managing changes to find what tasks well,
to analyze why it tasks as well as perform work in good manner. The AI's basic philosophy is to
extend the relationship into the organization's focus (Reed, 2010).In assistance of this, it helps
organization to bring positive environment within business organization and it also influence its
staff member to perform works with full efforts that help in achieving goals as well as objective
in timely manner.
In particular organization, hopeful leaders will be talented to considerably assess different
motivational theory. Factors of inspiration shape and bring in order the ambitions of future
leaders.It has been analyzed that for business management, it is important to assess different
motivational theory that help in understanding importance or significance of theory for its staff
member.
10 | P a g e
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Part B
Introduction
Starbucks is considered as coffee company is planning to enhance the existing 26,000 outlets to
26,000 over the next five years, including the high-quality roastery. Kelvin Johnson became a
shareholder of Starbucks of 2009 and a remarkable period of change and success worked on the
management. In April 2017, he was appointed President and CEO and that is why Howard
Schultz established the Starbucks World Company. Kevin Johnson is StarbucksChairman&Chief
Executive Officer. This is a report on management based on an overview of Johnson’s current
style of leadership and his existing business environment. This report gives abrief knowledge
about style of 'servant' management &challenges or issues associated with servant leadership in a
volatile, uncertain, complex and ambiguous 21st-century environment.
Management Report
Overview of "servant" leadership and the problems relevant to its exercise in the 21st-
century VUCA climate
Servant leadership is the most popular and probably the oldest principle in management and all
of us find it incredibly helpful in promoting agile teams & operational agility in general. Servant
leadership makes a servant leader establish a sense of community within the work team and
involve team member’s inappropriate decisions. To this end, trust is enhanced, there are higher
engagements, and there is the establishment of stronger ties or relationships with the stakeholders
and other members of the team. Moreover, servant leadership also leads to improved innovation
practices in an organization. Considerably, servant leadership is not just a mere leadership
11 | P a g e
Introduction
Starbucks is considered as coffee company is planning to enhance the existing 26,000 outlets to
26,000 over the next five years, including the high-quality roastery. Kelvin Johnson became a
shareholder of Starbucks of 2009 and a remarkable period of change and success worked on the
management. In April 2017, he was appointed President and CEO and that is why Howard
Schultz established the Starbucks World Company. Kevin Johnson is StarbucksChairman&Chief
Executive Officer. This is a report on management based on an overview of Johnson’s current
style of leadership and his existing business environment. This report gives abrief knowledge
about style of 'servant' management &challenges or issues associated with servant leadership in a
volatile, uncertain, complex and ambiguous 21st-century environment.
Management Report
Overview of "servant" leadership and the problems relevant to its exercise in the 21st-
century VUCA climate
Servant leadership is the most popular and probably the oldest principle in management and all
of us find it incredibly helpful in promoting agile teams & operational agility in general. Servant
leadership makes a servant leader establish a sense of community within the work team and
involve team member’s inappropriate decisions. To this end, trust is enhanced, there are higher
engagements, and there is the establishment of stronger ties or relationships with the stakeholders
and other members of the team. Moreover, servant leadership also leads to improved innovation
practices in an organization. Considerably, servant leadership is not just a mere leadership
11 | P a g e

approach or technique. Instead, it's a method of behavior that leaders adopt gradually or in the
long-term. Asa result, servant leadership becomes a complement for the democratic leadership
style and issalmost similar to transformational leadership. It is a leadership philosophy that does
not pay close attention to managers' processes and tactics that is what you're doing, when you
think and act as servant leadership. A great example is taken for the Marriott International
Company. This is considered as a well reputed or famous hotel chain across globe. If founder of
this hotel was Bill Marriott and he adopts servant leadership in order to handle operation of
organization of Hotel chain.
This leadership is mainly concerned with individual showing the traits of empathy
listening commitment to personal growth towards other. In 21st century, this type of leadership is
needed at priority level because it moves management and employing interaction away from
control activities and shift them to synergistic leadership between the parties. A leader who uses
this leadership style focuses on actual needs and requirements which are being taken as priority
level.
In VUCA climate characteristic of the 21st century, there are few obstacles. Organizational
decision-makers ought to be willing to explain their decision-making.
The decision to perform servant leadership in a smooth manner upsets the company's
culture. To many other decision-makers, this poses a huge challenge, particularly for large
businesses like Starbucks in the VUCA setting that are highly competitive. I assume that the
climate of the workforce is another significant element inhibiting leadership. The members of
servants will open the door for coercion.
12 | P a g e
long-term. Asa result, servant leadership becomes a complement for the democratic leadership
style and issalmost similar to transformational leadership. It is a leadership philosophy that does
not pay close attention to managers' processes and tactics that is what you're doing, when you
think and act as servant leadership. A great example is taken for the Marriott International
Company. This is considered as a well reputed or famous hotel chain across globe. If founder of
this hotel was Bill Marriott and he adopts servant leadership in order to handle operation of
organization of Hotel chain.
This leadership is mainly concerned with individual showing the traits of empathy
listening commitment to personal growth towards other. In 21st century, this type of leadership is
needed at priority level because it moves management and employing interaction away from
control activities and shift them to synergistic leadership between the parties. A leader who uses
this leadership style focuses on actual needs and requirements which are being taken as priority
level.
In VUCA climate characteristic of the 21st century, there are few obstacles. Organizational
decision-makers ought to be willing to explain their decision-making.
The decision to perform servant leadership in a smooth manner upsets the company's
culture. To many other decision-makers, this poses a huge challenge, particularly for large
businesses like Starbucks in the VUCA setting that are highly competitive. I assume that the
climate of the workforce is another significant element inhibiting leadership. The members of
servants will open the door for coercion.
12 | P a g e
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