Juicy Pulp: Hospitality Business Report on Communication, Coordination

This report examines Juicy Pulp, a juice and smoothie center in London, focusing on its hospitality business operations. It analyzes the importance of communication, coordination, and monitoring within the organization, highlighting how these elements impact overall business performance. The report discusses the different methods of communication, such as emails and meetings, and emphasizes the role of coordination in fostering teamwork and achieving organizational objectives. Furthermore, it explores monitoring techniques like performance appraisals to assess employee performance. The report provides recommendations on how Juicy Pulp can improve its business operations through effective communication and coordination, leading to increased revenues and profits. The report concludes by emphasizing the interconnectedness of business functions within the hospitality sector and the significance of effective management practices.

Hospitality Business Toolkit
• UNIT 4
• PRESENTATION BY (Name, Surname & ID):

Introduction
Hospitality sector is a flourishing corporate sector which
encompasses accommodation, restaurant, recreation,
lodging, travel and tourism and so on. The current
assignment is on “Juicy Pulp” which is a newly opened
juice and smoothies centre functioning at Moorgate in
London EC2Y. This venture is being converted into a
thriving entity. It holds specialisation in salads that are
offered with blended juices and smoothies.

functional roles within the hospitality
sector and how they interrelate
• Organisational chart sample

Communication, coordination and
monitoring
Communication:- It is considered as the effective medium of interaction through which
individuals exchange and share information with one another. Communication plays essential
role in the every organisation as through this manager aware employee about new policies as well
as their work according. In context of Juicy Pulp, communication within this company is
effectively performed by email and meeting session. In Email written information is shared with
the employees in formal manner. Whereas, meeting session is the two communications in which
manager and employees indulges in direct communication. Here, they can effectively discuss
about the new plans, laws, issues and future growth with one another.

Coordination and Integration within …
(INSERT CASE STUDY)
Coordination:- Coordination is considered as the effective process through which two or more
people performs their work effectively with the support of one another in appropriate form. In order
to attain success in rightful manner, the respective manager of this company must ensure that
appropriate coordination must be practised by their employees. This could be effectively practised
with two way communication. This helps employees in sharing their viewpoint and perception with
one another and reduces the chances of conflict which ultimately leads to development of effective
coordination and attainment of organisational objectives in quicker manner.

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Monitoring:- It is seen as the effective process through which business manager effectively
checks that employees are performing their work in assigned manner or not. Monitoring
can be effectively practised within Marriott by two methods that is performance appraisal
and formal survey. In performance appraisal manager monitors performance of employees
and further compare it with the pre planned criteria. As a result they are able to determine
gap and guide employees about the ways through which the performance can be improved
in rightful manner.

Recommendations and Judgments on how
coordination and integration enhance overall
business performance
It is recommended that Juicy Pulp should make use of different methods of
communication and coordination to set sync within the confines of the entity. Further,
it has been analysed that by setting coordination within the company, the respective
organisation can enhance its business performance. This will lead to increment in
revenues as well as profits.

conclusion
As per the above discussion, it can be said that the primary concern of hospitality sector is
upon creation of organisational offerings that can cater to the needs and demands of people.
All the business functions with hospitality sector are interrelated with one another which
directly support them in serving their customers in more appropriate manner. Besides this, it
has been evaluated that manager of the company must practice right method while executing
communication, coordination and monitoring related work so that they can attain
organisational objectives in rapid manner.

bibliography
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Redmond, J. and Sharafizad, J., 2020. Discretionary effort of regional hospitality
small business employees: Impact of non-monetary work factors. International
Journal of Hospitality Management, 86, p.102452.
Rhou, Y. and Singal, M., 2020. A review of the business case for CSR in the
hospitality industry. International Journal of Hospitality Management, 84,
p.102330.