MBA502 - Workshop Design on Emotional Intelligence, Kaplan School

This document presents a workshop activity report focusing on emotional intelligence, cultural intelligence, and diversity, designed as a professional development workshop. It includes an introduction to self-awareness and the Johari Window model, followed by four distinct activities: a self-reflection exercise using the Johari Window, a group activity to solve real-life problems creatively, a presentation activity to enhance technical skills and confidence, and a project-based activity to foster design thinking and innovation. The report details the time required for each activity and explains how they contribute to improving participants' emotional intelligence, self-awareness, teamwork, leadership, and problem-solving skills. The conclusion summarizes the benefits of the workshop in enhancing professional and social skills, making participants emotionally fit for the workplace.

Running Head: WORKSHOP ACTIVITY 0
Workshop Activity
Report
Student name

Workshop Activity 1
Table of Contents
Introduction......................................................................................................................................1
Part -1...............................................................................................................................................1
Part -2...............................................................................................................................................4
Conclusion.......................................................................................................................................4
References........................................................................................................................................6

Workshop Activity 2
Introduction
This is a reflection of my leaning from the workshop and different activities. It is based on the
self-awareness and Johari Window Model of self-awareness. This report will provide four
different activities for a workshop, which are beneficial for intelligence. This report will helpful
for understanding about emotional and cultural intelligence though these activities. Reflection is
providing a self-learning from our experiences (Anderson, 2016).
All the activities are based on emotional intelligence and self-awareness. Employees are facing
different challenges at workplaces. Hence, they should have enough power to handle challenges
with their innovative ideas and skills (Taylor, 2017).
I will provide different activities, which are based on the different topics of my class. It will
describe about the emotional intelligence, cultural intelligence and diversity for global citizen.
Part -1
1. Activity -1:
Time required (30 minutes)
I have an idea for learning and reflection that is based on the Johari Window model
(Saxena, 2015). In this activity, individual can participate. A plane paper will provide to
every person, which have four parts for writing about themselves, which are Open/free
area, Blind area, Hidden area and Unknown area. All four areas are required data about
the participants.
In open/free area, everyone have to write about themselves, such as strength and
weakness as well as their achievements. In blind area, they can write about their
weakness as emotional and cultural ways. In hidden area, they can write about their
hidden talents and abilities, which are never shared with others in past. In unknown area,
they can write about their comfort zones and hidden abilities, which can be explore in
future. Reflection is having different methods for learning as well. It is helpful for
creativity through writing (Bolton, 2010). Johari Window Model is useful for self-
awareness as well as motivation (Halpern, 2009).

Workshop Activity 3
Johari Window Model is beneficial for the participants and it provides them a way to
analyses different things about them self. Employers are also required emotionally fit
people for their work. Therefore, they can work properly and make their business
processes better. The Johari Window Model is beneficial for self as well as known. A
demo of that page is showing in below diagram.
Source: (communicationtheory.org, 2019)
Through this activity, participants can improve their different skills, such as self-
awareness and team building. There are many benefits of this activity, as it is used for
finding our weaknesses. Therefore, we can remove from ourselves.
2. Activity-2:
Time required (90 minutes)
I have an innovative idea to test creativity of people. I will provide a sheet to different
groups with size of six persons. They have to design solutions of real life problem, such
as traffic control, purchasing, and many more. In this sheet, they have to make a model
for solving those problems, which are facing by a normal human being in their real life.
They can choose only one problem. It will provide a critical analysis to them. This
activity will take fifteen minutes only. In education system, reflection is so important as
well, it is beneficial in real life as a global citizen (Calderhead, 1989). This activity is so
simple but interesting for participants. A reflective activity is used previous experience

Workshop Activity 4
for solving real life problem (Tonna, et al., 2017). Real life problems can be solved using
different innovative ideas.
Through this activity, participants can improve their decision-making skill as well as
teamwork.
3. Activity- 3:
Time required (45 minutes)
This activity is a presentation in which every group will create a presentation on their
selected topic, such as emotional intelligence, cultural intelligence, and diversity. All
people will divide in-group of five members. Each group member will provide their
efforts to fulfill thier objectives for given task. They must critically analysed the problem
first then provide a solution (Zeichner & Liu, 2010). This activity is used for checking
technical skills as well as creativity and intelligence. Critical situation are very tough for
a person. Hence, people should have a critical thinking in them to solve such types of
situations (Fook, 2010). This type of activity is beneficial for enhancing confidence of a
person at workplace. They can accept challenges at workplace as well as opportunities.
Employees should have their confidence level high enough to solving critical problems
(Lawrence-Wilkes & Ashmore, 2014).
Through this activity, participants can improve their leadership, relationship building, and
professionalism. Participants can get benefits in terms of innovative ideas for a given
task.
4. Activity -4:
Time required (60 minutes)
In this activity, everyone will be divided in groups and all have a group leader, which
describe about their project. Every group will have different things for creating some
innovative model that will reduce human efforts in working with efficient performance.
There are few things, which make employees weak, such as creativity, knowledge and
many others. Sometimes new things are breaking their comfort zones, such as introduce
new software or platform at workplace. Lack of knowledge and creativity makes people
bounded. Self-reflection is helpful for understanding about ourselves and it will provide
knowledge about us. Hence, we can improve our weaknesses (bradford.ac.uk, 2018).

Workshop Activity 5
Furthermore, this activity will make participants emotionally strong. Activities are a way
to show talents to others as well as remove our weaknesses (Johns, 2017).
Through this activity, participants can improve their design thinking and innovative
thoughts for problem solving.
All activates are related to emotional intelligence as well as technological knowledge.
Employees should be having much courage to handle different tasks as well as critical situations
at their workplace. First thing is requires that is emotionally strong. These activities are a way to
understand about ourselves as well as others. This report is providing four activities for a
workshop. These activities are making employees emotionally fit as well.
Part -2
In above section, four activates are described for workshop. These activities are providing help to
participants for increasing their knowledge as well as creativity. All activities are having
different goals. First activity is based on the Johari Window Model, which will provide strengths
and weaknesses of a person and it will beneficial to remove weaknesses and convert them into
strengths.
In second activity, analysis processes is used to check critical thinking of a person as well as
group members. This activity will provide help to understand the real problem of real-life
activities then they found out the solution of that problem. This activity will increase their
motivation, creativity, cultural intelligence, emotional intelligence, as well as diversity.
In third activity, presentation will be delivering by the group leader and other group members. It
will make their confidence high as well as stage fear. That is a knowledge-based activity, which
required high confidence to face people.
In forth activity, project development process will help them to introduce their different ideas for
problem solving. This activity is best for reflection on our experiences. It is also beneficial for
the understanding of the real experience, such as presentation of our work in front of others. It is
also helpful for understanding our qualities based on feedbacks of others on our work. All these
activities are having different motive for a person that helps her or him in their working at
workplace. Emotions are natural but we can change them with developing other skills in us.

Workshop Activity 6
Workshop will be interesting and fruitful for participants as well as others in term of emotional.
It makes good impact on the participants and it will be useful for their professional life in future.
Workshop activities are connected with emotional intelligence as well as self-selective. These
activities will enhance different skills of employees.
All activities will provide many benefits to the participants, such as teamwork, motivation,
creativity, innovative thinking, critical thinking, leadership, and relationship building. Each
activity is having a specific aim for participants to develop different skills in them.
Conclusion
In conclusion, part one is provides different activities for a workshop, which is based on the
emotional intelligence, cultural intelligence, and diversity. It has provided technical and non-
technical activities. Therefore, it is interesting and beneficial for understanding the intelligence
as a global citizen.
These activities will provide many things to participants, such as self-awareness, intelligence,
creativity and innovative thinking about critical problems.
All activities are having different things, which can improve participant’s professional skills as
well as social skills. It is a way to understand different things though activities. Those activities
will be beneficial for improvement in many skills of participants.
Finally, it is concluded that part 1 is provide different activities, which are based on reflection
and emotional intelligence. Part 2 is summarizing the whole report as well.

Workshop Activity 7
References
Anderson, B., 2016. Imagined communities: Reflections on the origin and spread of nationalism.
10 ed. London: Verso Books.
Bolton, G., 2010. Reflective practice: Writing and professional development. 1 ed. London: Sage
publications.
bradford.ac.uk, 2018. Reflection models and frameworks.. [Online]
Available at: https://www.bradford.ac.uk/wimba-files/skill-space/Reflective_Writing_HTML/
page_04.htm
[Accessed 22 December 2018].
Calderhead, J., 1989. Reflective teaching and teacher education. Teaching and teacher
education, 5(1), pp. 43-51.
communicationtheory.org, 2019. Communication Theory. [Online]
Available at: https://www.communicationtheory.org/the-johari-window-model/
[Accessed 5 February 2019].
Fook, J., 2010. Beyond reflective practice: reworking the “critical” in critical reflection. Beyond
reflective practice: New approaches to professional lifelong learning, pp. 37-51.
Halpern, . H., 2009. Supervision and the Johari window: a framework for asking questions.
Education for Primary Care, 20(1), pp. 10-14.
Johns, . C., 2017. Becoming a reflective practitioner. 5th ed. London: John Wiley & Sons.
Lawrence-Wilkes, L. & Ashmore, L., 2014. Reflective Practitioner. In: The Reflective
Practitioner inProfessional Education. London: Palgrave Pivot.
Saxena, P., 2015. JOHARI WINDOW: An Effective Model for Improving Interpersonal
Communication and Managerial Effectiveness. , 5(2), 134-146.. SIT Journal of Management,
5(2), pp. 134-146.

Workshop Activity 8
Taylor, E. W., 2017. CRITICAL REFLECTION AND TRANSFORMATIVE LEARNING: A
CRITICAL REVIEW. PAACE Journal of Lifelong Learning, Volume 26, pp. 77-95.
Tonna, M. A., Bjerkholt, E. & Eimear, H., 2017. Teacher mentoring and the reflective
practitioner approach. International Journal of Mentoring and Coaching in Education, 6(3), pp.
210-227.
Zeichner, K. & Liu, K. Y., 2010. A critical analysis of reflection as a goal for teacher education.
In Handbook of reflection and reflective inquiry, 29(103), pp. 67-84.