Kathmandu's IT Infrastructure: An Analysis of Emerging Technologies

This report provides a detailed analysis of Kathmandu Holdings Limited's IT infrastructure and its use of emerging technologies. It identifies the seven main components of their IT infrastructure, including computer and hardware platforms, operating system platforms, enterprise software applications, data management and storage, networking platforms, telecommunication platforms, and internet platforms. The report also describes the different categories of resources used by Kathmandu, such as physical, intellectual, and human resources, and how these resources are managed and organized. Furthermore, it addresses the problems and challenges faced by the company in managing its IT infrastructure and the role of emerging technologies, particularly big data, in addressing these challenges. The report concludes with a recommended strategy for leveraging big data to help the business improve its operations and customer service. Desklib provides students with access to this and other solved assignments to aid in their studies.

Running head: IT INFRASTRUCTURE AND EMERGING TECHNOLOGIES
Assessment title: IT infrastructure and emerging technologies
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Table of Contents
Part 1: Introduction about the Kathmandu.......................................................................................0
Part 2: Infrastructure of this commercial establishment..................................................................0
2.2 Problems faced by this commercial establishment................................................................8
2.3 Role of the emerging technologies........................................................................................9
2.4 Critical Analysis of the issues and challenges in managing the IT infrastructure...............10
Part 3: Big data background and recommended strategy..............................................................10
3.1 Big Data...............................................................................................................................11
3.2 Strategy to help the business................................................................................................13
Part 4: Conclusion..........................................................................................................................16

Running head: IT INFRASTRUCTURE AND EMERGING TECHNOLOGIES
Part 1: Introduction about the Kathmandu
Being one of the most significant global corporate establishment, Kathmandu Holdings
Limited is one of the oldest and reputed commercial business which provides wide range of
services in terms of retails, outdoor equipment for men, kids and women. Innovation and
providing services according to the needs and expectation of the consumers are the primary
organizational target of this commercial establishment. The wide range of service offered by this
organization is very much beneficial for both the national as well as for the international tourists
of New Zealand. This commercial establishment have an exotic delivery system and this
organization provides huge discounts to their loyal consumers (Kathmandu.co.nz. 2019).
International shipping services are the other significant chapter of this commercial
establishments which runs mainly using emerging technologies like big data technology and
cloud based services. Hassle free returns of the products is possible using emerging technologies
like big data technologies. Being one of the most reputed e-commerce organization, Kathmandu
have a very complicated IT infrastructure in terms of the software and hardware used by this
business. This commercial establishment have numerous subsidiary organizations who works for
this establishment over a period of time.
The infrastructure of Kathmandu will be discussed in the ensuing section of this report
followed by the description of the different resources of this organization and the type of
database and operating system maintained in this organization. The role of the emerging
technologies and role of big data will be concluding this report.

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Part 2: Infrastructure of this commercial establishment
2.1 There are 7 main components of this commercial establishment which are listed below:
 Computer and Hardware platforms: The wide range of hardware infrastructure which
are used in the business environment of this commercial establishment such as business
servers, proxy servers, load balancers, numerous categories of encryption devices which
are extensively used for protection the financial as well as the product data, firewalls and
other security devices and the interactive voice systems which are used to deal with the
complaints coming from the consumers of this organization.
 Operating system platforms: There are different categories of operating systems which
are used by both the internal as well as the external stakeholders of this commercial
establishment such as the Apple iOS, Apple macOS, the IT department of this
organization mostly uses the Linux Operating System.
 Enterprise software applications: There are numerous categories of enterprise software
applications which are increasingly used in the working environment of this organization
such as the automated billing systems, payment processing systems, email marketing
systems and applications for supporting the knowledge management of this commercial
establishment.
 Data Management and storage: There are different categories of data management
technique which are used by the data centre department of this organization such as data
analytics (Kasemsap 2016). One of the prime data management technique which are
widely used in this commercial establishment are data entry and data back on the cloud

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spaces. Cloud service facility of the commercial establishment are very much used by this
commercial establishment to manage both the structured as well as the unstructured data.
Data cleansing facility was provided by the service partners of this commercial
establishment. There are separate data management consultant for each of the department
of this commercial establishment. The data storage facilities of Kathmandu is very much
impressive as it uses both online as well as offline data storage facilities (Hashem et al.
2015). The online data storage facilities used by this commercial establishment is the
very much beneficial for this organization as it saves significant amount of time for the
data centre facility of this commercial establishment. The operating cost of the offline
data management facility is reduced significantly due to the use of the online data storage
facilities like the Amazon Cloud Services. The performance of the data centre have
increased significantly after the use of cloud services
 Networking platforms: The sales and marketing department of this commercial business
establishment uses a wide range of networking platforms which are extensively used to
attract potential consumers to this commercial establishments. New business
opportunities can be created using social media platforms such as LinkedIn, Twitter,
Facebook, Google Plus, Messenger and Skype. These networking platforms are
extensively used in this organization as these platforms are very much essential to
understand the changing needs and requirements of the clients of this corporation. Both
intranets, as well as the extranet facilities, are used in this commercial establishment as it
helps in most of the transactional business to business activities (Hashem et al. 2016).
This commercial establishment uses wide range of computer network such as the

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Personal Area Network and Metropolitan Area Network (MAN). In order to manage the
networking facilities this commercial establishment this organisation uses numerous
hardware equipment such as the Network Interface Cards (NIC) and the registered jack,
modem hub and switches. The resource sharing ability of this business is mainly
improved using the advanced communication mediums offered by this commercial
establishment.
 Telecommunication platforms: Different departments of this commercial establishment
uses different telecommunication platforms such as the packet switch networks and the
television networks to enhance the quality of service offered by this organization
(Hartmann et al. 2016). All these telecommunication platforms are very much important
to understand the feedback coming from both the internal stakeholders of the business as
well as the external stakeholders of this organization such as strategic managers as well
as the clients of this organization. High end services are provided by this organization
due to the use of the telecommunication platforms. The collaborations of this commercial
establishment with the other similar organizations are also handled in an organized
manner using the telecommunications platforms. The use of the telecommunication
platforms are very much important to manage the customer service departments of this
commercial organization. The growth of this commercial establishment is very much
dependent on the telecommunications platforms.
 Internet platforms: This e-commerce business uses numerous internet platforms like the
Amazon Web Services (AWS) which is the cloud service partners of this commercial
establishments. Numerous utility platforms and interaction platforms are maintained in

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the working environment of this organization (Gandomi and Haider 2015). The data
harvesting platform is the most significant internet platform which are maintained in this
organization as well. The engagement with the consumers of this organization is
maintained securely using the crowd sourcing platforms which are used by this
organization over a period of time.
 Consulting System integration services: This e-commerce business uses both SaaS and
PaaS in the working environment of this commercial establishment in order to deal with
the complexity in the production room of this organization (Frizzo-Barker et al. 2016).
The top level management team of Kathmandu uses the systems integration services in
terms of the enterprise resource systems to manage each of the components of this
business. The aggregation of the subsystems can be done in an organized manner using
the system integration services. The entire infrastructure of this organization can be
significantly benefited using the system integration services. The system integration
manager is very much important to deal with the business uncertainties of the business.
Description of the different categories of resources
There are different categories of which are widely used in the working environment of
Kathmandu such as the physical resources such as the physical assets of this corporation such as
the products, the IT infrastructure, physical resources of the ecommerce organizations are
manufacturing equipment and the point of sale systems (Ferri et al. 2017). The other e-
commerce resource of this business is the different types of transactions, most of the credit card
processing are also involved in the physical resources. The physical resources of this
organization also includes the data warehousing facilities and the mobile system which are used

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by both the external as well as the internal stakeholders of the business (Erevelles, Fukawa and
Swayne 2016). The intellectual resources of this e-commerce business includes the intellectual
capitals of the corporation, at the same time it can also be said that the business resource of this
corporation such as the branding of the products, patents of the products and other copyrights of
the products offered by this organization and management of the list of the potential as well as
the existing employees are also included in the intellectual list of properties fir this organization
(Desai 2016). The feedback knowledge which are also included in the intellectual properties is
also very much essential for the growth and productivity of the commercial establishment. The
human resources of this organization includes the different categories of internal stakeholders
associated with this commercial establishment. Huge number of human resources are working in
each of the department of this commercial establishment such as the recruitment managers which
helps in identifying the right talent for the business, the compensation manager looks after the
profit and the loss percentage of this organization. The role of the employee relations manager is
very much important to manage the relationship with the internal stakeholders of this
organization with the external stakeholders of this organizations (Demirkan et al. 2015). The
training and the development manager can be very much important to develop the new
employees of this organization. The labour relation specialist are the other important human
resources of this business.
Manage of the resources
Each of the different categories of resources are managed efficiently using different
resource management techniques. The resource management are presented in such as way so that
it does not have any impact in the growth and productivity of this organization (Choi, Chan and

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Yue 2016). Both the human resources as well as the intellectual resources are managed using the
Human Resource Management skills and Enterprise Asset Management respectively. Financial
management skills are used by this organization to manage the financial resources of this
organization (Cascio and Boudreau 2016). Most of the physical resources of Kathmandu are
managed using Facility Management and Public Asset management procedures which are
maintained by this organization as well.
Planning and maintaining as systematic approach are maintained in the working
environment of this business in order to manage each of the resources in an organized manner.
The strategic manager of this commercial establishment also uses wide range of technologies to
manage each of the resources of this commercial establishment. Resource management software
are also used by the managers of this organization to manage each of the human as well as the
non-human resources. Systematic planning approach are used by this commercial establishment
so that the can manage each of the resources in an organized manner. Resource management
systems are also used by this business organization to manage each of the resources of this
commercial establishments.
Organization of the resources
Strategic management procedures are also maintained by the top level management team
of this organization of the resources. The foremost step of maintaining each of the resources in
this commercial establishment is planning the entire procedure. The process are entirely planned
by the IT experts as well. A systematic approach is very much needed to be maintained in the

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working environment. The use of the emerging technologies is increasing in this organization as
well as they are very much useful to manage each of resource of this organization.
Databases used by this commercial establishment
Relational databases are the different categories of databases which are maintained in this
organization as it helps in storing and editing the different types of structure data in this
organization. The organization of the database in this organization is very much important
depends on the use of the relational databases in this organization. Each of the tables of this
business establishment can be done using the relational databases. Most of the business entries of
this commercial establishments can also be done suing the relational databases. The entire view
of the databases is possible using the relational databases. The use of the relational databases is
very much beneficial for this organization databases. Both the financial data of this business as
well as the business data of this organization can also be improved using the relational databases.
Hierarchical database model is increasingly used in this corporate establishments as they are very
much helpful to categorize both the raw data (Braganza et al. 2017). Each of the resources of this
organization can be categorized using the hierarchal databases also. Each of the data elements of
the organizational databases is managed using the hierarchical databases. The relationship
between each of the business transactions of this commercial establishment can be managed in
an organized manner using the hierarchical databases. The hierarchy of data of Kathmandu is
also maintained by the hierarchical databases.
2.1.1 Identification of operating systems

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This commercial establishment uses different categories of software in their working
environment such as the business invoicing plans, asset management software services, customer
relationship management software, database software and most of the work processing software
such as Microsoft Windows. The Customer Relation Management are the primary software
which are being used in the Kathmandu as it helps then to understand the rules and regulations of
the consumers of this commercial establishment. Numerous project management software are
used in the working environment of Kathmandu as it helps in managing each of the complicate
phases in this project. The hardware which are used in this commercial establishment are a high
end software, external hard drive, a wireless router and a quality printer.
2.1.2 Description of the operating systems
Most of the internal stakeholders of this business organization uses Mac OS at the same
time, it can also be said that Mac OS is very much important uses the operating systems.
The use of the Mac OS is very much beneficial for this commercial establishment as it
helps in managing each of the operations in a structured manner. This operating system can be
very much important to address the security issues of the data which are used in the commuter
systems or mobile devices. The integration between the OS and the hardware can be done in an
efficient manner only in the Mac OS. The productivity of the applications can also be improved
using Mac OS. The multi-tasking feature of the Mac Operating System can be very much
important to deal with the Mac operating system. This operating system can be very much
important to address the project scheduling techniques of Kathmandu. The use of the Mac book

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pro is increasingly used in this commercial establishment as well. The entire echo system of
Kathmandu is enhanced using the Mac OS.
2.1.3 Application of the operating system
The scheduling of each of the activities are done in an efficient way using the Mac OS.
Updating the drivers and the patching applications can also be done in a structured manner suing
the Mac OS. The consistency provided by the Mac OS is highly capitalized by each of the
workers of this organization.
2.2 Problems faced by this commercial establishment
The main issue of the IT infrastructure of this commercials establishment is the data
integration issues regarding the business data. Disaster recovery challenges is also a significant
concern for Kathmandu as most of the business data are stored in the cloud servers. Lack of IT
strategic planning is the other significant disadvantage for this commercial establishments also.
Lack of technical IT professional is the other issue of the IT infrastructure of this organization.
2.3 Role of the emerging technologies
Discussion: The market condition of this organization as compared with the other similar
organizations is identified the strategic team of this establishment using the big data analytics.
This technology helps Kathmandu to maintain a good market reputation in New Zealand. This
corporate organizations uses wide range of tools such as Bokeh and Storm. The big data