Detailed Project Management Plan for KFC's 100th Store in Singapore

This project management assignment outlines the plan for opening a new KFC store, likely in Singapore, addressing key aspects of project management. The report covers project initiation, planning, execution, monitoring and control, and closure phases. It includes details on project deliverables, ...Read More

Running head: PROJECT MANAGEMENT
PROJECT MANAGEMENT
Name of the Student
Name of the University
Author note

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PROJECT MANAGEMENT
Table of Contents
Project background..........................................................................................................................4
Planning...........................................................................................................................................4
(a) Initiation.................................................................................................................................4
(b)Planning..................................................................................................................................6
(c)Execution.................................................................................................................................7
(d)Control and Monitor................................................................................................................7
(e)Closure....................................................................................................................................9
Project deliverable.........................................................................................................................10
Project charter................................................................................................................................10
Objective........................................................................................................................................10
Milestone of the project.................................................................................................................11
Role and responsibility..................................................................................................................11
Project Acceptance Criteria...........................................................................................................12
Project cost.....................................................................................................................................13
Work Breakdown Structure...........................................................................................................15
Risk and quality management issue...............................................................................................15
Project Constraint..........................................................................................................................16
(a) Change control.....................................................................................................................16

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(b) Communication management..............................................................................................17
(c)Human resource management...............................................................................................17
Floor plan.......................................................................................................................................19
Conclusion.....................................................................................................................................20
References......................................................................................................................................21

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Project background
The project which is take into consideration is the KFC which directly opened its door at
the Somerset Road. Relating to the working of the organization it can be stated that in recent
times the business holds more than 1 million customers each month ranging for a 99 stores
across Singapore. The organization are directly passionate about the prospective of serving their
customers different form of freshly prepared food with the key part which is related to the
concept is the Colonel’s signature blend of nearly 11 spices and herbs 1. The organization is
planning to open its 100th store in the Singapore. The main sector of the implementation of the
new store is in the sector of the gaining of competitive advantage and to implement a new era of
business.
In the report which is placed below overall discussion of the various factor which is
attached to the implementation of the project are taken into importance. There are various factors
that can be involved into the sector of working of the project and on the other hand there can be
different forms of risk factor which play an active role which are discussed in the report.
Planning
(a) Initiation
The sector of the initiation can be considered as one of the factor which is crucial in the
domain of working of the project. In this phase there are few considerations which are focused
for example the objective, scope, deliverables and the purpose of the project are defined. On the
other hand, the sector of the opportunity and the business problem are also identified, definition
of the solution is done, project description is done and project team is constructed who would be
1 Kerzner, Harold, and Harold R. Kerzner. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons, 2017.

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PROJECT MANAGEMENT
directly responsible for the construction of the new store 2. Business cases development can be
very much crucial in the sector of implementation of the project, the main sector which are
focused in the sector are stated below:
 A description which is detailed relating to the opportunity and the problem with heading
relating to the introduction, problem/Opportunity statement, objective of the business,
assumptions and the different constraints 3.
 An in depth analysis of the cost, risk, issue and benefit.
 Major project requirement.
 A summarization of the plan of the implementation which would be majorly including a
financial analysis and schedule.
One of the important factor which should be focused in the section of the initiation of the
project is the allocation of the resources 4. One of the imprint factor which should be concerned
to the KFC project is related to align the project with the predefined rules of the KFC. Reaching
to the desired level of the execution of the project can be stated to be very much vital due to the
factor that the customers would be having a predefined quality factor which should be included
in the execution of the project5. The main requirement of the project is focused in this phase of
planning and it can be stated as one of the crucail factor which would be playing a role in the
domain the success factor of the project.
2 Larson, Erik W., et al. Project management: The managerial process. Vol. 6. Grandview Heights, OH:
McGraw-Hill Education, 2014.
3 Larson, E. W., Gray, C. F., Danlin, U., Honig, B., & Bacarini, D. (2014). Project management: The
managerial process (Vol. 6). Grandview Heights, OH: McGraw-Hill Education.
4 Aragonés-Beltrán, Pablo, Mónica García-Melón, and Jesús Montesinos-Valera. "How to assess
stakeholders' influence in project management? A proposal based on the Analytic Network
Process." International journal of project management 35.3 (2017): 451-462.
5 Zwikael, O. (2016). International journal of project management special issue on “project benefit
management”.

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(b)Planning
The planning which is related to the project is linked to the aspect of collecting the
requirement which is needed by the customers. In this project which is taken into consideration
the planning of the store would be done in a manner by which the customer would be directly
able to indulge themselves into the different offering of the concept. The planning of the project
should be aligned with the requirement of the restaurant. The KFC always has a basic standard of
working which is linked to domain of execution of the concept and therefore it can be noted that
there is various form of working which should be related to the concept of the different
functions. The planning phase in the project which is related to the KFC there are predefined
parameters which are set which always play a crucial role which always has to be taken into
consideration during the planning. Another crucial factor that can be focused in the sector of the
planning is the cost and the time which will be indulged into the construction of the project. It
can be stated here that the constraints are very much critical in the sector of the execution of the
project 6. The planning of the project would be directly aimed at the satisfaction level of the
customers and how the project would be aligned to meet the demand and the standard which is
related to the KFC. The time that would include into the sector of the execution of the project is
crucial due to the factor it would be directly including factor of resources engagement which
would be directly indulging the sector of the overall budget of the project. The timeline of the
project is one of the important factor which is done majorly in the sector of the planning of the
project7. The engagement of the customers in the project and the reaching their engagement level
is one of the concern areas which should be majorly be focused in the sector of the working and
the execution of the project. The planning on the other hand should be very much be aligned to
6 Marchewka, Jack T. Information technology project management. John Wiley & Sons, 2014.
7 Walker, Anthony. Project management in construction. John Wiley & Sons, 2015.

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the standard of the KFC so that the store which is put to be constructed would not be lagging
behind the aspect of the engagement of the customers.
(c)Execution
The execution of the different process relating to the implementation of the project is
mainly based on the planning phase and the planning which is intended towards the project. The
phase which is related to the execution in the project life cycle can be considered as one of the
stages which directly holds the most importance and the it is one of the most time consuming
phases. In this construction phase it can be stated that there is various domain of emphasis which
can be focused which directly help to reach the factor of success 8. The workers who would be
engaged in the sector of the construction of the project should be highly trained so that they can
easily indulge themselves into the different sector of the working with the technology which
would be directly helping the project to be completed within the time framework of the project.
The worked of the risk identification it can be stated the project manager has a very crucial role
in hand due to the factor that project manager is engaged in the overall working of the project
and is different sector which can be easily be identified from the end of the project manager.
Execution of the project should be very much in line to the planning of the project. The
execution of the project should be done keeping in mind that there is no domain of risk factor
which would be included into the sector of working of the project.
(d)Control and Monitor
In the working of the project it can be stated that the control aspect is one of the
important features which should be one of the primary factor of importance. It can be stated that
relating to the project it can be noted that there can be two domains of control measures which
8 Fleming, Quentin W., and Joel M. Koppelman. "Earned value project management." Project
Management Institute, 2016.

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can be focused one being the budget of the construction sector. The monitoring of the aspect
should be a concern area due to the factor that most of the success factor of the project would be
dependent on this two factors. The monitoring of the project is basically initiated from the end of
the project manager so that the concern project reaches to the desired level of success 9. The
resources utilisation in the sector of the project can also be stated to be one of the other factor
which should be focused so that there is no excess allocation of the resources so that the project
would be in the targeted budget and working. The utilization of the resources should be done in a
proper manner so that limited resource’s which would be required in the project would be taken
into consideration. In order to monitor the working of the project there are different tools which
can be implemented in the sector. One of the important tools which can be stated here is related
to the work breakdown structure. The work breakdown structure would be directly included into
the sector of the execution of the different working of the project and the different task which
would be directly linked to the sector of the working of the project. The work breakdown
structure directly takes into consideration different aspect which is related to the working of the
project including the time line which would be included into the domain of the working of each
of the task which is included into the sector of the execution of the project. Hence it can be stated
that each of the task which would be included into the sector of the working of the project should
be taken into consideration so that the overall working of the project would be aligned according
to the requirement and the planning of the project. In most of the case there can be deviation
which would be affecting the project execution phase but the sector of the work breakdown
structure would be altering according to the deviation and helping the project to be in the
estimated time and budget framework. Monitoring can also be beneficial in the sector that the
9 Kerzner, Harold. Project management best practices: Achieving global excellence. John Wiley & Sons,
2018.

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project is not exceeding the factor of the time and budget factor and on the other hand it can be
stated that if the project time of the project is expanded it would be directly impacting the sector
of the budget which is linked to the project. The alignment of the both the factor of time and
budget can be stated to be very much crucial in the sector of the reaching to the factor of the
project and how the overall working of the project would be done. Minute details are focused in
the sector of the execution of project and it can be stated that each of the task would be playing a
significant role.
(e)Closure
The closure of the project can be stated as one of the phase of the project development
which can be stated as one of the final phase which is related to the operation of the project.
There are few important points which should be focused in the execution of the project and the
closure of the project which is very much important. The closure stage directly takes into focus
different aspect which is related to the task which are delivered and how the overcome of the
working of the project is done. The estimated delivery of the project is checked in this phase and
it different standards such as the budget and the timeline of the project is checked. In the
interaction which is done in the closure of the project the final construction phase of the project
is focused and checked whether all the requirement of the project is matched and the working of
the project is directly aligned with the planning which is done initially. It in the context of the
project closure it can be stated that there is various issue which can arise relating to the final
deliverable and the final outcome of the project. If there are any form of issue faced in the phase
in most of the cases the delivery of the project is stopped which would be directly hampering the
time framework and the budget line of the project. At the end of the implementation of the
project it can be stated as matching the requirement of the project and the level of interaction

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which can be seen with the restaurant and the customers can be stated as one of the significant
factor. In the various domain which is related to the operational of the concept it can be stated
that there are various sectors which should be focused before the actual project closure is taken
into consideration.
Project deliverable
The main sector which is linked to the project deliverable can be stated in the area which
is linked to the delivering of the standard of the restaurant which is related to the concept. One of
the crucail factor which can be stated here is linked to the sector of the implementation of the
project in a manner which directly focus in the sector of the customer satisfaction. The
deliverable of the project would be dependent in the sector of the framework of the involvement
of the concept. One of the important factor which can be related to the concept of the project
deliverable is related to how the ongoing process of construction of thee KFC project would be
undertaken and what are the factors it can be considered in the different phase of execution. In
most of the sector it can be stated that in the project deliverables there are different categories
which can be focused which are stated below:
Project charter
Name of the project: KFC
Date: 2/12/2018
Tender: Colonel's signature
Objective
The objective of the project is related to the development of a new store of KFC. One of
the central factor which can be stated here is that reaching of the desired level of operation which

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is related to the KFC which are majorly predefined and it should be taken into consideration that
how the main objectives would be defined. In the sector of the execution of the project it can be
stated that how the overall project would be accepted from the end of the customer. The working
of the alignment of the project would be done in a predefined manner which would be directly
linked obtaining a standard of operation of the project.
Milestone of the project
Project deliverables Target date Responsibility
Project charter approval 7/12/2018 Project manager
Project plan completed 8/12/2018 Team leader and project
manager
Project team assembled 12/12/2018 Project team and project
manager
Project execution completed 16/12/2018 Team leader, project manager
and project team
Customer acceptance 20/12/2018 Team leader and project
manager
Project close out 22/12/2018 Project manager
Role and responsibility
The members of the project team are directly responsible for the executing of the
different task which are explained in the sector of the producing of deliverables which are stated
in the project plan. This plan is directed from the end of the project manager and can be executed

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according to the requirement of the project. The role which is related to the project sponsor can
be stated to be another important factor which would be driving the project to the factor of
success. In most of the areas the sponsors usually meet the project manager and they discuss
about the different matters which are related to the project. There is different area of the access
which is related to the project managements role in which the overall working of the sector of the
working. Each of the responsibility which is related to the working of the project and each of the
execution of the working of the concept should be taken into consideration so that the project
would be directly reaching to the desired level of success. It can be stated here that there is
different sector of the working and each of the employee who would be engaged in the sector of
working should be executing all their work in order to complete the project with proper aspect
related to the concept. The project manager can be stated as one of the person who would be
directly engaged in the overall execution of the different working of the project. In most of the
sectors it can be stated that the project manager has the overall control which is related to the
execution of the different role of the project manage process. The project manager can be stated
to be having a power which is directly responsible in the sector of the division of the different
task which is related to the working of the project. The relation between the project manager and
the employee can be stated to be one of the important factor which would be driving the project
to the success factor. In majority of the cases it is seen that project manager in order to take
crucial decision takes the help of the employee so that the decision which is taken is appropriate.
Project Acceptance Criteria
There are different sectors which can be linked to the sector of the execution of the
different working of the concept. One of the factor which can be stated as very much crucial in
the sector of execution is related to the factor the customer satisfaction level. The customer

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should be very much satisfied with the factor of the working of the concept of the restaurant. In
the domain of the working it can be stated that there is various factor of indulgence which can be
in the stated in order to point project as a success factor. In maximum of the cases it can be stated
that project acceptance can be directly be linked to the sector of the implementation of a standard
which would be directly applicable in the exercise of the need of the customers and how the
working of the customers would be directly impacting the sector of the working of the business.
The gaining of the competitive advantage. The acceptance of the project can also depend on the
satisfaction level of the stakeholders who are engaged in the execution of the different concept of
the project. hence it can be stated that each and every one who is linked to the working of the
project should be satisfied.
Project cost
WBS Task Name Duration Cost
0 KFC 368 days $195,712.00
1 Project planning 47 days $11,928.00
1.1 Project requirements analysis 6 days $1,680.00
1.2 Project nature analysis 5 days $1,160.00
1.3 Estimation of resource 4 days $960.00
1.4 Estimation of time 5 days $1,400.00
1.5 Budget estimation 10 days $2,400.00
1.6 Manpower estimation 8 days $2,240.00
1.7 Resource analysis 9 days $2,088.00
1.8 Milestone 1:Planning phase
completion 0 days $0.00
2 Initiation phase 105 days $47,240.00
2.1 Procurement of land 7 days $3,360.00
2.2 Appointment of Stakeholders 8 days $2,240.00
2.3 Arrangement of Meeting 6 days $1,680.00
2.4 Arrangement plan relating to
Financial 9 days $2,160.00
2.5 Appointment of worker 8 days $1,856.00
2.6 Preparation of blueprint 7 days $1,568.00
2.7 Land area procurement 5 days $1,120.00
2.8 legal notice release 7 days $3,696.00

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PROJECT MANAGEMENT
2.9 Budget 9 days $6,480.00
2.10 Resources relating to procurement 8 days $4,352.00
2.11 Allocation of time 7 days $3,752.00
2.12 Allocation of duty 8 days $8,192.00
2.13 Risk analysis 9 days $3,816.00
2.14 Risk mitigation plan 7 days $2,968.00
2.15 Completion of project initiation 0 days $0.00
3 Execution phase 178 days $114,744.00
3.1 Preparation of area 12 days $9,120.00
3.2 Assortment of resources 13 days $6,968.00
3.3 Construction of Resturant 9 days $4,824.00
3.4 Framework constructution relating
to KFC 10 days $5,280.00
3.5 Entry and exit spaces 11 days $5,104.00
3.6 Application of bricks 14 days $10,752.00
3.7 Plumbing 12 days $8,160.00
3.8 Installation of circuit 13 days $9,048.00
3.9 Concrete application 15 days $15,840.00
3.10 Application of colour 11 days $7,744.00
3.11 Implementation of system 10 days $4,320.00
3.12 Tiles use in floor 9 days $6,912.00
3.13 Implementation of flim 15 days $11,520.00
3.14 Food area 13 days $9,152.00
3.15 Heat zone control 11 days $0.00
3.16 Completion of execution 0 days $0.00
4 Development phase 35 days $21,008.00
4.1 Formation of Restaurant 8 days $4,160.00
4.2 Statement vision 7 days $3,752.00
4.3 Preparation of standard service 9 days $7,416.00
4.4 Parking area implementation 6 days $3,120.00
4.5 Finalization 5 days $2,560.00
4.6 Development completion phase 0 days $0.00
5 Closure phase 3 days $792.00
5.1 Stakeholder Sign off 2 days $560.00
5.2 Post project review 1 day $232.00
5.3 Completion of project closure phase 0 days $0.00

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PROJECT MANAGEMENT
Work Breakdown Structure
KFC
Project planning
Project
requirements
analysis
Project nature
analysis
Estimation of
resource
Estimation of time
Budget estimatation
Manpow er
estimation
Resource analysis
Milestone
1:Planning phase
completion
Initiation phase
Procurement of land
Appointment of
Stakeholders
Arrangement of
Meeting
Arrangement plan
relating to Financial
Appointment of
worker
Preparation of
blueprint
Land area
procurement
legal notice release
Budget
Resources relating
to procurement
Allocation of time
Allocation of duty
Risk analysis
Risk mitigation plan
Completion of
project initiation
Execution phase
Preparation of area
Assortment of
resources
Construction of
Resturant
Framew ork
constructution
relating to KFC
Entry and exit
spaces
Application of bricks
Plumbing
Installation of circuit
Concrete application
Application of colour
Implementation of
system
Tiles use in floor
Implementation of
flim
Food area
Heat zone control
Completion of
execution
Development phase
Formation of
Restaurant
Statement vision
Preparation of
standard service
Parking area
implementation
Finalization
Development
completion phase
Closure phase
Stakeholder Sign off
Post project review
Completion of
project closure
phase
Figure 1: Work Breakdown Structure
(Source: Created by author)
Risk and quality management issue
Risk factor can be stated as one of the factor which can directly affect the overall working
of the project which can directly impact the achievement factor of the project. In the domain of
the working of the project there can be different form of risk factor which can come in any
circumstances and which can directly impact the final delivery of the project. In the sector of the
origination of the risk factor it can be stated that risk factor is very much inevitable in the sector
of project management scenario but in this sector it can be stated that the mitigation aspect. In

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PROJECT MANAGEMENT
the sector of the identification of the risk it can be stated that detection of the risk is very much
crucial so that it does not impact the overall working of the project. there are different tools
which can be implemented in the sector of the risk identification one of the tools which can be
stated to be playing a very important factor is the risk identification matrix. In the project which
is related to the KFC it can be stated that the risk factor usually comes in the domain of the
construction phase and the constraint which is related to the time and the budget which is usually
allocated in the project. Risk factor can be included into the working of the project but it should
be mitigated before it can actually impact the overall working of the project. The risk matrix can
be stated to be one of the tools which would be included into the working of the project which is
related to the KFC so that if there are any form of risk factor, it can be identified before it
actually impacts the sector of the working of the project.
Project Constraint
(a) Change control
The aspect of change control can be considered as one of the factor which can be related
to the success factor of the project. The factor of cost and budget can be stated as few factor
which should be given upmost priority in the sector of working of the project 10. If there are any
changes in the sector of the alteration of the time, it can be stated that the budget of the project
would be alternated which would be directly impacting the working of the overall project and the
goal of the project. Changes should be initiated in a manner which would not be affecting the
working and the concept of the indulgence of the customers into the different working. It can be
stated here that there are various methods which can be implemented in the sector of working
10 Rosemann, Michael, and Jan vom Brocke. "The six core elements of business process
management." Handbook on business process management 1. Springer, Berlin, Heidelberg, 2015. 105-
122.

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PROJECT MANAGEMENT
which would be directly indicating how the project would be running on time and within the
budget which is predefined.
(b) Communication management
The main sector of communication in the sector is related to the different official of the
KFC and the workers who would be directly indulged into the concept of working. In most of the
sector it can be stated that there is various domain of implementation which should be focused in
the sector of completing the task which is related to the concept. The communication can be
stated to be applied between the different members who are involved in the sector of the working
of the project. In most of the cases it can be stated that the sector of the improvement of the
project can be directly be implemented when the interaction is there between different members
of the project so that if there are any form of error or problem it can be easily be mitigated with
the working of the project 11. problem can be mitigated with the enhancement of the
communication so that the level of interaction between the different members can be directly be
done.
(c)Human resource management
The resources which are related to the human management can be stated to be very much
crucial in the sector of the working of the project 12. There are different factors which can be
included into the sector of the human resource management. Human resource management is
majorly done from the end of the project manager who has the overall knowledge of the different
working of the organization and what factor should be included into the sector of working of the
11 Galván-Cruz, Sergio, et al. "On project management process in agile systems development
methodologies and the ISO/IEC 29110 standard (entry profile)." (2015).
12 Nicholas, John M., and Herman Steyn. Project management for engineering, business and technology.
Routledge, 2017.

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PROJECT MANAGEMENT
project 13. The factor of human resource is majorly included in the sector of the reaching a sector
of engagement of the resource so that the project would be completed within the time which is
expected and the overcome of the project would be delivered according to the required level. The
working of the project and the human resource can be stated as very much crucial in the sector of
the working and the execution of the project. it can be stated that the alignment of the human
resources can be stated to be very much linked to the budget and the indulgence of the factor of
the successful completion of the project. Moreover, it can be stated that budget which is related
to the resource can be stated to be very much important in the sector of the working of the
project so that error indications are taken care of so that there is no problem found in the sector
of the execution of the different working of the project14. The engagement of the project manager
in the sector of the execution of the working of the project and the human resource management
can be stated to be very much important in the execution of the different task of the project
management. According to the expert it can be stated that resources play an important role in the
section of the delivering of the project and the execution which is related to the concept 15. The
project manager and the other members should be working together in the sector of taking care
of the different areas of the project. The engagement of the human can be stated to be very much
in the sector of the final delivery of the project. It can be stated here that human resource can be
a deciding factor which can affect the success factor of the project. hence it can be stated that
project manager has to put extra effort in the sector of the engagement of the resources so that
there is no error found in the sector of the human resource.
13 Todorović, Marija Lj, et al. "Project success analysis framework: A knowledge-based approach in
project management." International Journal of Project Management33.4 (2015): 772-783.
14 Lientz, Bennet, and Kathryn Rea. Breakthrough technology project management. Routledge, 2016.
15 Hornstein, Henry A. "The integration of project management and organizational change management is
now a necessity." International Journal of Project Management 33.2 (2015): 291-298.

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PROJECT MANAGEMENT
Floor plan
Figure 2: (FLOOR PLAN)
(Source: Created by author)
Conclusion
The report can be concluded on a note that the project which is related to the KFC can be
stated to be one of the crucial projects. Each and every domain which is related to the
construction of the project should be focused so that there is no error found in the sector of the
execution of the project. One of the important factor which can be stated here is linked to the risk

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PROJECT MANAGEMENT
factor which can arise during the phase of implementation of the project. It should be taken into
consideration that the overall working of the project is aligned to the mitigation of the different
risk factors which are engaged in the sector of working of the project. The overall execution of
the project should be done in a proper manner so that the successful completion of the factor of
the project can be reached.

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PROJECT MANAGEMENT
References
Aragonés-Beltrán, Pablo, Mónica García-Melón, and Jesús Montesinos-Valera. "How to assess
stakeholders' influence in project management? A proposal based on the Analytic Network
Process." International journal of project management 35.3 (2017): 451-462.
Calderón, Alejandro, Mercedes Ruiz, and Rory V. O’Connor. "Coverage of ISO/IEC 29110
project management process of basic profile by a serious game." European Conference on
Software Process Improvement. Springer, Cham, 2017.
Galvan, Sergio, et al. "A compliance analysis of agile methodologies with the ISO/IEC 29110
project management process." Procedia Computer Science 64 (2015): 188-195.
Galván-Cruz, Sergio, et al. "On project management process in agile systems development
methodologies and the ISO/IEC 29110 standard (entry profile)." (2015).
Hornstein, Henry A. "The integration of project management and organizational change
management is now a necessity." International Journal of Project Management 33.2 (2015):
291-298.
Kerzner, Harold, and Harold R. Kerzner. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons, 2017.
Kerzner, Harold. Project management best practices: Achieving global excellence. John Wiley &
Sons, 2018.
Larson, Erik W., et al. Project management: The managerial process. Vol. 6. Grandview
Heights, OH: McGraw-Hill Education, 2014.

22
PROJECT MANAGEMENT
Lientz, Bennet, and Kathryn Rea. Breakthrough technology project management. Routledge,
2016.
Marchewka, Jack T. Information technology project management. John Wiley & Sons, 2014.
Mir, Farzana Asad, and Ashly H. Pinnington. "Exploring the value of project management:
linking project management performance and project success." International journal of project
management 32.2 (2014): 202-217.
Rosemann, Michael, and Jan vom Brocke. "The six core elements of business process
management." Handbook on business process management 1. Springer, Berlin, Heidelberg,
2015. 105-122.
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