Human Factors Analysis: Kilimall E-commerce Website Usability Report

This report presents a usability analysis of the Kilimall E-commerce website, focusing on human-computer interaction and system design. The study involved ten participants who interacted with the website through six scenarios, evaluating aspects like registration, product browsing, shopping cart usage, and account management. The evaluation methodology included observations and questionnaires to gather both qualitative and quantitative data. The results highlight the ease of use, consistency, efficiency, and clarity of the website's features. The report includes detailed findings from each scenario, such as successful registration rates and user experiences with product selection and payment processes. Based on the findings, the report offers specific recommendations to improve the usability of the Kilimall E-commerce website, enhancing the overall user experience. The analysis emphasizes the importance of human factors in the design of e-commerce platforms.