King Edward VII College Operational Plan Development Project

Desklib provides past papers and solved assignments. This project analyzes King Edward VII College's operational plan.

Manage Operational Plan
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Table of Contents
Assessment Task 1: Written questions.........................................................................................3
Assessment Task 2: Develop an operational plan project...........................................................14
Part A– Case Study.................................................................................................................14
Part B: Roleplay: Meet with the CEO.......................................................................................16
Assessment Task 3: Manage the acquisition of resources.........................................................18
Part A: Organize human resources requirements:-.................................................................18
Part B: Organize equipment requirements...............................................................................20
Assessment Task 4: Operational planning, monitoring and reviewing project............................21
Part A: Monitor and review operational performance...............................................................21
References..................................................................................................................................26
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Assessment Task 1: Written questions
Question 1
Explain the purpose of an Operational Plan and the role of an Operational Plan in achieving the
organization’s objectives.
The purpose of an operational plan is to provide the top quality services to fulfil the student’s
needs, wants and desire ness. Kind Edward College focuses on to give their best quality
training services towards their students so they will show their participation involvement and
achieve success.
Role of the operational plan: King Edward college operational plan focus on implemented of
all strategies with their strategic plan (Al Shobaki, 2017).
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Question 2
Outline the information that is usually included in an Operational Plan.
The college focuses on a plan for leaders so they will educate the students by providing
vocational training and vocal training.
1. Make plans for maintaining the best infrastructure to support the staff as well as the
customers.
2. College operational plan to lead and perform well so it will give profitable and reliable.
3. Find staff in fulfilling the requirements for the new campus.
4. Develop cultural programs for staff.
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Question 3
Explain a typical process for developing an operational plan.
When developing the operational plan it is not an easy task for the college, it is the next step
after completing the strategic plan. In this plan, four factors play an important role to completed
this plan they are: SWOT analysis, market strategies, risk management plan, market
conditions, and their situations and workforce plan towards the development, all these factors
are implemented into the operational plan then results will come(Levin,2018).
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Question 4
Explain the purpose of a budget.
King Edward VII college purpose for their budget is to forecast the income and all the
expenditure applied the tool of decision making, supervise the business activities their
performance and their situations then analysis how it shows positive results towards the college.
The purpose of this factor is to provide a clear vision for purchasing the goods and services and
the value decided is under $ 150,000.
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Question 5
Outline a typical budgeting process.
In this type of budget process king Edward college follow this plan to keep the information, data
of expenditure and the income. The first step is to decide the financial goals which are related to
the budget which is created. The second step is to forecast the present situations, monitor the
budget plan, control the risk and maintain it, and evaluate all the financial aims and objectives.
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Question 6
Explain the purpose of key performance indicators.
The purposes of key performance indicators guide business on the drive towards the strategic
goals. KPI is a medium of which provide the guidelines towards the college to achieve their
business goals, objectives and achieve success. The basic purpose is improving the market
share, focus on staff recruitments. The other purpose is offering all courses available online,
focus on staff performance, conduct auditing and support the priorities and monitor the
activities.
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Question 7
Discuss four approaches to developing key performance indicators.
There are four approaches which create KPI they are :
1. The smart model
2. Seven step concept
3. Process matrix
4. Three M’s concept
In the SMART model it provides the guidelines to set the criteria for goals, it includes specific
measurable, achievable, relevant and time-bound. All these factors help to achieve the goals.
In the Seven-step concept, it defines to set the goals, measure it, implemented activities,
choose selective activities (Romig2018).
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Question 8
Discuss the concept of a balanced scorecard as an alternative approach to measuring business
performance through key performance indicators.
Balanced scorecard is a strategic planning and manage the system that company or college use
various types of factors it includes: Communicate with the team and try what they want to
complete, arrange the day to day work that every person will do their task according to the
strategy, prior the projects, training, services and maintain the budgets, analysis and monitor the
progress and compare with the strategic tasks.
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Question 9
Explain the concept of benchmarking as a way of assessing business performance.
Benchmarking guide to the college to analysis which area achieve success and also monitor the
best one activities, performance is achieved and completed fulfil the objectives of the particular
company, business, college by competitors or other business industry. Benchmarking concept
provide the ideas to set the goals, set plans, strategic planning, and do work according to it. It
will show the gaps, real image of the performance to achieve the advantages(Akkermans2018).
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Question 10
Provide a definition of a PCBU and outline their key responsibilities.
PCBU means a person to deal with the business, whereas the person will conduct the business
alone or with the help of other peoples, in this concept the business is making for the purpose of
profit and loss. In the work health and safety laws objective is to provide safety security towards
the workers during their workplace.
Responsibilities: In PCBU it is important for the business manager to secure their workers
(Bluff,2019).
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