Employee Relations and HRM Practices: Kingfisher plc Case Study

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Importance of employee
relation in an organization

Introduction
Employee relations aims at maintaining relations
between the employees and the employer.
Human are the main source of the productivity in
any organization and managing the human
resource is the most challenging and difficult task.
This presentation aims at enhancing the employee
relation by various ways
 Work life balance
 Reward system
 Compensation
 Appraisal
 Training and development.

Benefits of maintaining employee relations
Helps in motivating employees.
Improves quality of working and increase
productivity.
Is useful in solving the disputes arising in the
company
Increases the morale of the staff working in the
organisation.
Results in maintaining a healthy and positive
environment in the workplace.

Ways of building employee relations
 Monetary rewards
 Promotion, compensation and job security
 By communicating with the employees in a formal way.
 Appraisal
 Creating a positive work environment.
 Training and development.
 Providing health and safety services
 Recruiting
 Forming employee friendly policies

Issues in employee relations
 Conflict between the employees and the management.
 Hour and wages issues. The employee should have a
software in the workplace in order to keep a check on
the salary.
 Promoting safety in the workplace should be a top
priority of every business owner. This should be true no
matter what industry they are in.
 Companies often suffer from the timekeeping and
attendance issues.

Effective employee relations
Having good employee relations requires you to
have a strong dialogue with your team.
Including them in strategic decisions and getting
their input will not only increase relations, it can
also provide you with new insights and help you
look at things from a different perspective.
Communicating and specifying the aim of the
company.
Employee should be offered some career
development opportunities.
Appraisal for the work done.

Key elements of employee legislation
The Equality Act 2010- It is the combination of
two acts prevailing in UK for the employee
protection Race Relation Act 1976 And Employee
Disability Discrimination Act 1976.
Employment Protection Act 1978- Kingfisher
company provided the employees with a
predefined salary structure, bonus, number of
hours of working, specific shifts and also offs
 Health and Safety at Work Act 1974 - Health
and Safety is the main factor influencing the
employees and also employer.

Kingfisher plc follows a particular structure for the recruitment of a candidate for any vacancy. Here is the job
specification provided below for the post of Accountant :
 Job title: Accountant
 Job Location: United Kingdom
 Key role: to Handle the Inflow and outflow of cash, to maintain the \accounts, ledgers and
balance sheet of the company, to prepare salary of the employees, to keep a charge of the
expenses incurred,.
 Qualifications needed
 CA/ B.Com/M.com from a recognised university and good experience of Accountancy subject.
 Work Experience
 Minimum experience of 1 year of handling accounts
 Reporting to:
 Accounts head of the Department
 Personal Skills
 Excellent typing skills
 Handy on Accounting software
 Be self driven and pro-active
 Ability to work in different shifts
 Working Hours
 Monday- Friday- 10:0 am- & pm.
 Salary
 As per the performance in the interview

CV of the candidate for the post of accountant
Any candidate who applies in Kingfisher limited has to undergo five rounds of the interview
which access him on all aspects.
Here is the CV of the candidate applied for the post of Accountant
Curriculum Vitae
Daniel Patrick
Email id- [e-mail]
Career objective
To work at a responsible position in a professional organisation where I ccan use my skills for
the growth and development of the organisation and myself with accepting the challenge.
Educational Qualification
Level Year Score
Secondary 2010 82
Senior secondary 2012 76
Graduation in commerce 2015 68
Masters in commerce 2017 79
Work Experience
1 year experience as an accounts executive in Dhadda and Company.
Other Skills
Tally
Ms office
Familiar with
Pinacle
BancS@24 SOFTWARE

Interview process
To identify the best candidate from the pool
of application certain criteria are mentioned
in the interview process of the Kingfisher:
Qualification
Communication skills
Physical appearance
Work experience
Age

Evaluation of the process
The applicant who met the criteria for the
vacancy is selected among the various
applicants and then the Personal round of
Interview is taken by the HR manager. It
helps in reducing the time and cost of the
recruitment process and also reduces the
number of candidates who are incompetent
for the position.

Evaluation of the process of HR
Audit Report
Analytical approach
Cost saving
Qualitative and quantitative index
Balance score card
Benchmarking