Kingfisher PLC HR Assistant Job Opportunity: A Detailed Case Study
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Case Study
AI Summary
This case study presents a scenario involving a job opening for an HR Assistant at Kingfisher PLC, a leading home improvement retailer. It includes the job advertisement, person specification details outlining essential and desirable qualifications, a candidate's resume (Bruce Wayne), and an offer letter extended to Natasha Romanoff. The offer letter details the salary, job location, benefits, key duties, and company rules, providing a comprehensive overview of the employment terms. The case study concludes with references to relevant recruitment and e-recruitment resources. Desklib provides students with access to a variety of study tools, including past papers and solved assignments, to support their academic endeavors.

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JOB OPENING
GET AN EXCITING CHANCE TO WORK WITH THE LEADING
HOME IMPROVEMENT RETAILER, “KINGFISHER PLC”
JOB TITLE: HR Assistant
Work as internal stakeholders whose job will be to perform several
HR activities that benefit the organization, employees and vendors
REGISTRATION DATE: 12 August 2018
KEY RESPONSIBILITIES
Responding to employees’ queries
Creating and circulating necessary documents
Appointment setting and meeting arrangement
Maintaining task progress within the HR department
Assisting new entrants with organization’s culture
Conducting orientation and forming interaction activities
Preparing and compiling spreadsheets and reports
Acting as a point of contact with administrators or vendors
APPLY ONLINE!!!
www.kingfisherplc.co.uk
(Brown, 2011)
GET AN EXCITING CHANCE TO WORK WITH THE LEADING
HOME IMPROVEMENT RETAILER, “KINGFISHER PLC”
JOB TITLE: HR Assistant
Work as internal stakeholders whose job will be to perform several
HR activities that benefit the organization, employees and vendors
REGISTRATION DATE: 12 August 2018
KEY RESPONSIBILITIES
Responding to employees’ queries
Creating and circulating necessary documents
Appointment setting and meeting arrangement
Maintaining task progress within the HR department
Assisting new entrants with organization’s culture
Conducting orientation and forming interaction activities
Preparing and compiling spreadsheets and reports
Acting as a point of contact with administrators or vendors
APPLY ONLINE!!!
www.kingfisherplc.co.uk
(Brown, 2011)

PERSON SPECIFICATION
SELECTION CRITERIA: HR ASSISTANT
Sr. No. Factors Conditions Essential/
Desirable
01 Qualification
Minimum Bachelor’s degree in
human resource management E
02 Familiarity
MS 365 package, search engines
Resume database and ATS software E
03 Expertise
Communication skills,
organizational skills D
04 Experience
2 years, as an HR assistant or
relevant HR position E
05 Personal Qualities
Attention to detail
Independent and team
worker
Flexible and self-motivated
D
(Kapse, et al. 2012)
SELECTION CRITERIA: HR ASSISTANT
Sr. No. Factors Conditions Essential/
Desirable
01 Qualification
Minimum Bachelor’s degree in
human resource management E
02 Familiarity
MS 365 package, search engines
Resume database and ATS software E
03 Expertise
Communication skills,
organizational skills D
04 Experience
2 years, as an HR assistant or
relevant HR position E
05 Personal Qualities
Attention to detail
Independent and team
worker
Flexible and self-motivated
D
(Kapse, et al. 2012)
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(Brown, 2011)
BRUCE
WAYNE
AIM
To utilize my skills and knowledge regarding business and resources in a growth-focused
organization.
QUALIFICATION
MASTERS IN BUSINESS ADMINISTRATION| University of Sunderland
2007-2008
FACULTY OF COMMERCE | Academy Of Economic Studies Bucharest
1995-2000
Master of Economics (2001), Courses included Marketing and Communication, Finance,
Accounting and Transactions
BACHELOR’S DEGREE IN MATHEMATICS AND PHYSICS| Mihai Eminescu College, Barlad,
Romania
1991-1995
EXPERIENCE
BUSINESS DEVELOPMENT OFFICER| Gnosis Consultants
August 2007- 2018
The role is to demonstrate initiative and leadership skills in order to achieve the set goals
TELEMARKETING EXECUTIVE| Telefocus Ltd
August 2005- April 2007
55/2, Columbus Circle, Gotham
+01557823657
millionarewayne@gmail.com
BRUCE
WAYNE
AIM
To utilize my skills and knowledge regarding business and resources in a growth-focused
organization.
QUALIFICATION
MASTERS IN BUSINESS ADMINISTRATION| University of Sunderland
2007-2008
FACULTY OF COMMERCE | Academy Of Economic Studies Bucharest
1995-2000
Master of Economics (2001), Courses included Marketing and Communication, Finance,
Accounting and Transactions
BACHELOR’S DEGREE IN MATHEMATICS AND PHYSICS| Mihai Eminescu College, Barlad,
Romania
1991-1995
EXPERIENCE
BUSINESS DEVELOPMENT OFFICER| Gnosis Consultants
August 2007- 2018
The role is to demonstrate initiative and leadership skills in order to achieve the set goals
TELEMARKETING EXECUTIVE| Telefocus Ltd
August 2005- April 2007
55/2, Columbus Circle, Gotham
+01557823657
millionarewayne@gmail.com
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I was able to achieve an 84% conversion rate as opposed to 33% sales target; even I
assisted my colleagues in internal competitions to acquire team targets
PROJECT MANAGER | Romanian Development Agency
December 2003- May 2005
Commenced researches and analysis requested by the UNIDO concerning governmental
policies regarding Romanian private sector; as governmental specialist planned,
organised and delivered conferences, training courses, events and seminars
COSMETICS DIVISION CO-ORDINATOR| Commercial Department
April 2001- November 2003
Premeditated, organised and assessed the promotion programs for several brands s with
the manufacturers; managed customers and clients’ network
SKILLS
Admirable communication skills
Team player
Efficient command on different leadership styles
Strong character and relationship building skills
Highly efficient in terms of guidance and resolving conflicts
ACTIVITIES
I am a workaholic and have proved several times myself, by achieving more than desired
and helping my co-workers both professionally and personally. Even have sportsmen spirit
and enjoy playing chess.
assisted my colleagues in internal competitions to acquire team targets
PROJECT MANAGER | Romanian Development Agency
December 2003- May 2005
Commenced researches and analysis requested by the UNIDO concerning governmental
policies regarding Romanian private sector; as governmental specialist planned,
organised and delivered conferences, training courses, events and seminars
COSMETICS DIVISION CO-ORDINATOR| Commercial Department
April 2001- November 2003
Premeditated, organised and assessed the promotion programs for several brands s with
the manufacturers; managed customers and clients’ network
SKILLS
Admirable communication skills
Team player
Efficient command on different leadership styles
Strong character and relationship building skills
Highly efficient in terms of guidance and resolving conflicts
ACTIVITIES
I am a workaholic and have proved several times myself, by achieving more than desired
and helping my co-workers both professionally and personally. Even have sportsmen spirit
and enjoy playing chess.

(Brown, 2011)
OFFER LETTER
12 September 2018
To,
Natasha Romanoff
12 Grimmauld Place, London, UK
Dear Mam,
Congratulations, We are pleased to inform you that you have been selected to work for
Kingfisher as an HR Assistant.
As an HR Assistant, you will get an opportunity to act as a link between the organization and its
stakeholders. We are delighted to present you the following offer:
Salary: £35,000
Job Location: London
Benefits: 29 paid leaves, Employee discount coupons every month, free life insurance
Apart from these benefits, the additional bonus will be provided at the end of each quarter
based on your performance.
Your key duties will be:
Conducting orientation programs for new employees and assist them with regular
complications
Forming and maintaining employee records
Analysing and evaluating current employee relation policies and provide a
recommendation regarding the same
Supervising the attendance and overall performance detail of each department
OFFER LETTER
12 September 2018
To,
Natasha Romanoff
12 Grimmauld Place, London, UK
Dear Mam,
Congratulations, We are pleased to inform you that you have been selected to work for
Kingfisher as an HR Assistant.
As an HR Assistant, you will get an opportunity to act as a link between the organization and its
stakeholders. We are delighted to present you the following offer:
Salary: £35,000
Job Location: London
Benefits: 29 paid leaves, Employee discount coupons every month, free life insurance
Apart from these benefits, the additional bonus will be provided at the end of each quarter
based on your performance.
Your key duties will be:
Conducting orientation programs for new employees and assist them with regular
complications
Forming and maintaining employee records
Analysing and evaluating current employee relation policies and provide a
recommendation regarding the same
Supervising the attendance and overall performance detail of each department
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Trusted by 1+ million students worldwide

Assisting the HR manager with policy development and implying them in each
department
Form recruitment and selection criteria based on each position in different departments
Conducting group formation activities and policies
Forming report regarding all the aforementioned duties and reporting to the HR
manager on a regular basis
The Company is very keen regarding its rules, which are as follows:
Formal dress code
Working hours will be 10:00 am to 06:00 pm (time reluctance will be of 15 minutes)
Only 2 breaks, 1st for 45 minutes at 1:45 pm to 02:00 pm followed up by a 15-minute
break at 04:00 pm to 04:15 pm
These are some common rules that are followed within the organization. Apart from this, it is
expected from each employee to maintain and value standard work ethics by maintaining a
level of respect for each other.
We look forward to your positive reply and set up a meeting to further discuss the variables of
your job specification. Thank You for your time.
Best Regards
Bruce Banner
Kingfisher PLC
221 B, London UK
(Brown, 2011)
department
Form recruitment and selection criteria based on each position in different departments
Conducting group formation activities and policies
Forming report regarding all the aforementioned duties and reporting to the HR
manager on a regular basis
The Company is very keen regarding its rules, which are as follows:
Formal dress code
Working hours will be 10:00 am to 06:00 pm (time reluctance will be of 15 minutes)
Only 2 breaks, 1st for 45 minutes at 1:45 pm to 02:00 pm followed up by a 15-minute
break at 04:00 pm to 04:15 pm
These are some common rules that are followed within the organization. Apart from this, it is
expected from each employee to maintain and value standard work ethics by maintaining a
level of respect for each other.
We look forward to your positive reply and set up a meeting to further discuss the variables of
your job specification. Thank You for your time.
Best Regards
Bruce Banner
Kingfisher PLC
221 B, London UK
(Brown, 2011)
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