Human Resource Management Practices at Kingfisher Plc

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Human resource management

TABLE OF CONTENTS
Introduction......................................................................................................................................1
Task 1...............................................................................................................................................2
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organisation...........................................................................................................2
M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfil
business objectives.......................................................................................................................5
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection.
.....................................................................................................................................................6
M2 Evaluate the strengths and weaknesses of different approaches to recruitment and
selection.......................................................................................................................................8
D1 Critically evaluate the strengths and weaknesses of different approaches to recruitment and
selection, supported by specific examples...................................................................................9
Task 2.............................................................................................................................................10
P3 Explain the benefits of different HRM practices within an organisation for both the
employer and employee.............................................................................................................10
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational
profit and productivity...............................................................................................................11
M3 Explore the different methods used in HRM practices, providing specific examples to
support evaluation within an organisational context.................................................................12
D2 Critically evaluate HRM practices and application within an organisational context, using
a range of specific examples......................................................................................................13
Task 3.............................................................................................................................................14
P5 Analyse the importance of employee relations in respect to influencing HRM decision
making.......................................................................................................................................15
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making.........................................................................................................................17

M4 Evaluate the key aspects of employee relations management and employment legislation
that affect HRM decision-making in an organisational context................................................19
Task 4.............................................................................................................................................20
P7 Illustrate the application of HRM practices in a work-related context, using specific
examples....................................................................................................................................20
M5 Provide a rationale for the application of specific HRM practices in a work related
context........................................................................................................................................26
D3 Critically evaluate employee relations and the application of HRM practices that inform
and influence decision-making in an organisational context.....................................................27
Conclusion.....................................................................................................................................29
References......................................................................................................................................30

LIST OF FIGURES
Figure 1: Functions of HRM............................................................................................................4
Figure 2: Internal source of selection and recruitment....................................................................6
Figure 3: External recruitment sources............................................................................................7

LIST OF TABLES
Table 1: Job specification..............................................................................................................20
Table 2: Curricula Vitae (CV).......................................................................................................22
Table 3: Job offer letter..................................................................................................................24

Introduction
The human resource management (HRM) is defined as an approach for managing the workforce
effectively within organization in terms of accomplishing the organizational objectives and
goals. The report will also discuss several functions related to the Kingfisher HR manager which
need to be played by the organisation as they are leading retailing organisation in Europe. The
different method of selection and recruitment with its weakness and strength will also be
discussed in a report. Also, the report will identify the different HRM practice benefits for both
employee and employer to raise the effectiveness of the organization. The employment
legislation and employee relations importance along with its impact on HRM decision making
will be discussed in a report.
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Task 1
Introduction
The human resource management is a process of making the plan, administrating and developing
the developmental programme and policies of the human resource in an organization. This is
concerned mainly with an effective human resource utilisation in terms of bringing a good
outcome. This takes the proper action in maintaining the strong relationship between employers
and employees.
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organisation.
Human resource management
HRM performs the main functions of the organization such as selection and recruitment, job
analysis, training and development, compensation and performance management. The HR
manager also activates and establishes the functions of the HRM within an organization.
Purpose of HRM
The main purpose of HRM is to improve human resources effectiveness and efficiency. It also
ensures in maintaining the positive relationship between organization employers and employees
and the appropriate individual development of human resources. At Kingfisher, the HRM main
aim is to enhance the employee’s effectiveness and efficiency (Wright, 2018). It will also enable
an organization in terms of gaining competitive advantages.
Functions of HRM
At Kingfisher, human resource performs several functions for achieving the objectives and goals
of the organization.
Workforce planning: This approach is essential for the manager while analyzing the current
staff skills availability in terms of meeting the business objectives and also analyzes the HR
needs in future. The workforce planning role is to identify the gap among future and current
needs of manpower to make effective strategies and plans accordingly.
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Payroll management: At Kingfisher, the HR specialist and the personnel is responsible for
implementing the compensation strategies and plans according to their salary trend and the pay
practice in a market (Mishra et al., 2016). It includes in managing the salary, bonus, incentives,
employees medical insurance etc in terms of securing their life.
Recruitment and selection: The selection and recruitment of an employee are needed to be done
in the right manner so that the Kingfisher appoints the appropriate human resources. At
Kingfisher, the HRM perform this activity in an effective way to hire effective HR in an
organization.
Employee relation: The HRM in an organization is responsible in maintaining a strong
relationship among employees and employers to achieve the objectives of the business in terms
of getting the maximum contribution and efforts from employees.
Best Fit’ approach vs ‘Best Practice’: This approach of the HRM is used extensively in the
organization. The approach of bets fit focuses on high commitment or high performance which
will facilitate the organization. While the best fit is recommended as an interconnected
relationship among organizational strategy and a different system. These will also an emphasis
on fulfilling an immediate organization needs. This approach will help an organization to achieve
long and short term organizational goals (Arulrajah et al., 2015).
Figure 1: Functions of HRM
(Source: http://ifeel.edu.in, 2018)
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M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfil business
objectives
As it is discussed above that the HRM functions provide the appropriate knowledge and
understanding of an organization in terms of fulfilling the objective on time. Kingfisher Plc is a
leading retailer in Europe based on all around its three sectors- general merchandise and DIY
electrical. The organization main aim is to grow its business more all over the country through
maintaining a strong relationship with the employees and good brand image in a market by
providing quality products to the customer.
After hiring the suitable candidate in the organization, then the HRM will provide the
appropriate training to the employees which help in improving their skills and capabilities that
majorly contribute in gaining the goals and objectives of the business (Collings et al., 2018). The
function of the HRM in an organization is performed efficiently than it will further help in
maintaining the strong link among employers and employees. This, all such functions will
provide the best talent and also retain them longer in an organization which is helpful for the
organization in terms of achieving the goals and objectives.
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P2 Explain the strengths and weaknesses of different approaches to recruitment and selection.
The Kingfisher Plc, as the large leading retailer is needed to have numerous human resources in
terms of gaining the objectives and goals of an organization. The Kingfisher Plc uses both
external and internal approach for selecting and recruiting of the employees.
Internal approach: It recruits an employee’s internally from an organization. This means that
Kingfisher can use a different recruitment strategy. For example, employees transfer helps an
organization to fill a post of vacant easily (DeVaro, 2016).
Strength
The HRM can easily conduct the selection and recruitment process within a short time. This does
not need the interview in deep of an employee because the Kingfisher recruit from existing
employees and this does not need so much time also. There are no risks in hiring untrained
employees in the organization.
Weakness
It is an approach who de-motivated an employee to those who is not promoted. It will limit
opportunities in hiring innovative and new employees. It may also create the discriminations
which show their weaknesses while working in the market.
Figure 2: Internal source of selection and recruitment
(Source: www.academia.edu, 2019)
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External approach: It is an approach which recruits an employee from an external source. This
will help in attracting an employee from an external source by the use of advertisement. It is very
complex and time-consuming process, but by using this approach in an organization it will
provide the desired outcome for an organization (Dmitrieva et al., 2015).
Figure 3: External recruitment sources
(Sources: www.academia.edu, 2019)
Strength
This enables the Kingfisher to select and recruit the creative, young and new employees. It will
able to promoting brand externally. In this, the large pool of an applicant is available.
Weakness
It is very time consuming and complex process and also requires a higher cost. The high risk is
there in this approach in which the unfitted employees are hired.
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M2 Evaluate the strengths and weaknesses of different approaches to recruitment and selection.
This has been discussed above that Kingfisher Plc may have weakness and strength of using the
different methods and approaches of selecting and recruitment. The organization will attract the
talented candidates through posting the vacant of job which quickly provides the trained
candidate, and it will also impact negatively on organization brand image and this will impact in
hiring an employee in fulfilling a vacant post (Noe et al., 2017). The Kingfisher Plc as a leading
retailer should ensure the effective HRM at the workplace. The selection and recruitment
approach is conducted through an external and internal source which increases the rate of
employee retention, and it will also provide the trained employee. If any candidate is rejected is
impacted negatively on the employee working performances, and this will reduce in their morale.
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