Project Report: Analyzing Mobile Technology's Role in Knomo's Growth
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This report explores the impact of mobile technology on Knomo, a UK-based SME specializing in handbag manufacturing. The project aims to analyze how mobile technology can support business growth and innovation within the company. It includes a project management plan covering cost, scope, time, quality, communication, risk, and resources, along with a work breakdown structure and Gantt chart. The report also presents small-scale research using qualitative and quantitative methods, analyzing the data to provide recommendations for enhancing the research project and improving Knomo's business processes through mobile technology adoption. The research incorporates a questionnaire survey and a logbook, with evaluations of research methods and the overall project management process. The final sections reflect on the value of the research, the decision-making process, and any changes to the initial project management plan.

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Table of Contents
Introduction...........................................................................................................................................3
Task 1....................................................................................................................................................4
P1). Devise project aims and objectives for the chosen scenario.......................................................4
P2). Produce a project management plan that covers the aspects of cost, scope, time, quality,
communication, risk, and resources...................................................................................................5
P3). Produce a work breakdown structure and a Gantt chart to provide timeframes and stages of
completion.........................................................................................................................................6
M1). Produce a comprehensive project management plan, milestone schedule and project schedule
for monitoring and completing the aims and objectives of the project...............................................9
Task 2..................................................................................................................................................10
P4). Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives........................................................................10
M2). Evaluate the accuracy and reliability of different research methods applied...........................11
D1). Critically evaluate the project management process and appropriate research methodologies
applied.............................................................................................................................................12
Task 3..................................................................................................................................................13
P5). Analyze research and data using appropriate tools and techniques..........................................13
P6). Communicate appropriate recommendations as a result of research and data analysis to draw
valid and meaningful conclusions....................................................................................................19
M3). Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to
support and justify recommendations..............................................................................................20
Task 4..................................................................................................................................................21
P7). Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance..............................................................................................................................21
M4). Evaluate the value of the project management process to meet the stated objectives and
support own learning and performance............................................................................................23
D2). Critically evaluate and reflect on the project outcomes, the decision- making process and
changes or developments of the initial project management plan to support justification of
recommendations and learning during the project...........................................................................24
Conclusion...........................................................................................................................................25
References...........................................................................................................................................26
Appendix.............................................................................................................................................28
2
Introduction...........................................................................................................................................3
Task 1....................................................................................................................................................4
P1). Devise project aims and objectives for the chosen scenario.......................................................4
P2). Produce a project management plan that covers the aspects of cost, scope, time, quality,
communication, risk, and resources...................................................................................................5
P3). Produce a work breakdown structure and a Gantt chart to provide timeframes and stages of
completion.........................................................................................................................................6
M1). Produce a comprehensive project management plan, milestone schedule and project schedule
for monitoring and completing the aims and objectives of the project...............................................9
Task 2..................................................................................................................................................10
P4). Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives........................................................................10
M2). Evaluate the accuracy and reliability of different research methods applied...........................11
D1). Critically evaluate the project management process and appropriate research methodologies
applied.............................................................................................................................................12
Task 3..................................................................................................................................................13
P5). Analyze research and data using appropriate tools and techniques..........................................13
P6). Communicate appropriate recommendations as a result of research and data analysis to draw
valid and meaningful conclusions....................................................................................................19
M3). Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to
support and justify recommendations..............................................................................................20
Task 4..................................................................................................................................................21
P7). Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance..............................................................................................................................21
M4). Evaluate the value of the project management process to meet the stated objectives and
support own learning and performance............................................................................................23
D2). Critically evaluate and reflect on the project outcomes, the decision- making process and
changes or developments of the initial project management plan to support justification of
recommendations and learning during the project...........................................................................24
Conclusion...........................................................................................................................................25
References...........................................................................................................................................26
Appendix.............................................................................................................................................28
2

Introduction
In the current era, digital technology is playing a tremendous role in enhancing the business
structure of many organizations. This report will discuss the impact of mobile technology on
the small and medium enterprise of the United Kingdom. In the context of the topic the
company which has been selectedis Knomo. Mainly, Knomo is the UK based SME which
manufactures handbags made from the highest quality material. 50 employees are working
within the working environment and its overall turnover is £3.3m. This report will assist in
explaining the objective, aims, project plan and other aspects of the organization. The small-
scale research on the qualitative and quantitative methods will be done by the organizational
researcher for attaining the stated goals and objective of the firm. In addition to this, the
report presents a questionnaire survey with the selected respondents which will help in
finding the effective outcome for the research. The recommendation will be made regarding
the enhancement of the research project.
3
In the current era, digital technology is playing a tremendous role in enhancing the business
structure of many organizations. This report will discuss the impact of mobile technology on
the small and medium enterprise of the United Kingdom. In the context of the topic the
company which has been selectedis Knomo. Mainly, Knomo is the UK based SME which
manufactures handbags made from the highest quality material. 50 employees are working
within the working environment and its overall turnover is £3.3m. This report will assist in
explaining the objective, aims, project plan and other aspects of the organization. The small-
scale research on the qualitative and quantitative methods will be done by the organizational
researcher for attaining the stated goals and objective of the firm. In addition to this, the
report presents a questionnaire survey with the selected respondents which will help in
finding the effective outcome for the research. The recommendation will be made regarding
the enhancement of the research project.
3
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Task 1
P1). Devise project aims and objectives for the chosen scenario.
Topic- The impact of mobile technology in supporting the business growth and innovation-
the case study of Knomo
Background of the study
The project report provides on various methods and technologies that will be used by the
researcher in order to attain the aims and objectives. Apart from that, the researcher is
required to consider the various factors such as cost, time and resources that will be required
while conducting the research work.
The aim of the project
The main aim of the research project is given below:
To adopt mobile technology for smoothing the selling process of Knomo
To analyze the impact of mobile technology on the working environment of
Knomo(Tseng, 2012).
To reduce the selling expense by the use of mobile technology
To offer the new and innovative product through mobile technology(Schwalbe, 2015)
The objective of the project
The main objective of this project is listed below:
To support in the innovation and growth of the organization(Tseng, 2012).
To provide effective recommendations and conclusion for the stated topic
4
P1). Devise project aims and objectives for the chosen scenario.
Topic- The impact of mobile technology in supporting the business growth and innovation-
the case study of Knomo
Background of the study
The project report provides on various methods and technologies that will be used by the
researcher in order to attain the aims and objectives. Apart from that, the researcher is
required to consider the various factors such as cost, time and resources that will be required
while conducting the research work.
The aim of the project
The main aim of the research project is given below:
To adopt mobile technology for smoothing the selling process of Knomo
To analyze the impact of mobile technology on the working environment of
Knomo(Tseng, 2012).
To reduce the selling expense by the use of mobile technology
To offer the new and innovative product through mobile technology(Schwalbe, 2015)
The objective of the project
The main objective of this project is listed below:
To support in the innovation and growth of the organization(Tseng, 2012).
To provide effective recommendations and conclusion for the stated topic
4
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P2). Produce a project management plan that covers the aspects of cost, scope, time,
quality, communication, risk, and resources.
The project management plan is the essential characteristic which helps in attaining the
objective and aim of the research effectively and efficiently. For the conclusion of the
research project, the researcher needs to cover the following aspects:
Cost- The researcher needs to focus on the cost management process of the research because
this resource and other essential data can only be extracted from this (Kerzner and Kerzner,
2017). The cost estimation of the overall project will assist in attaining the goals and
objective of the firm. The overall cost required for the success of the research project is
£3500.
Scope- The scope of the research project is that the outcome of this research project can also
be used for the further success of the research project in an effective and efficient way. The
scope of the research is very broad which covers various aspects.
Time- Time administration is one of the imperativefactors which help in the success of the
research project. With the help of effective timing, the researcher will be able to complete
their work before the deadline. The time required for the completion of the research will be 5-
6 months as this is because the development and testing process of mobile application
requires more time.
Quality- The quality of the overall research venture relies upon the gathered assets and data
information. It is important that the research needs to be done by a professional expert so that
the quality of the project will be maintained.
Communication- Communication is the basic requirement of the research. Through this, the
researcher can easily be able to convey the aims and objectives of the research to the
organization and target customer as well.
Risk- The researcher needs to develop risk management plan for reducing the negative
impact of the collected resources and data (Kerzner and Kerzner, 2017).
5
quality, communication, risk, and resources.
The project management plan is the essential characteristic which helps in attaining the
objective and aim of the research effectively and efficiently. For the conclusion of the
research project, the researcher needs to cover the following aspects:
Cost- The researcher needs to focus on the cost management process of the research because
this resource and other essential data can only be extracted from this (Kerzner and Kerzner,
2017). The cost estimation of the overall project will assist in attaining the goals and
objective of the firm. The overall cost required for the success of the research project is
£3500.
Scope- The scope of the research project is that the outcome of this research project can also
be used for the further success of the research project in an effective and efficient way. The
scope of the research is very broad which covers various aspects.
Time- Time administration is one of the imperativefactors which help in the success of the
research project. With the help of effective timing, the researcher will be able to complete
their work before the deadline. The time required for the completion of the research will be 5-
6 months as this is because the development and testing process of mobile application
requires more time.
Quality- The quality of the overall research venture relies upon the gathered assets and data
information. It is important that the research needs to be done by a professional expert so that
the quality of the project will be maintained.
Communication- Communication is the basic requirement of the research. Through this, the
researcher can easily be able to convey the aims and objectives of the research to the
organization and target customer as well.
Risk- The researcher needs to develop risk management plan for reducing the negative
impact of the collected resources and data (Kerzner and Kerzner, 2017).
5

Resources- The researcher needs to use the resources which are as effective and efficient as
well. The upper management also needs to look over the resources and can allocate the
information as per the requirement in various phases.
P3). Produce a work breakdown structure and a Gantt chart to provide timeframes and
stages of completion.
Work breakdown structure is defined as the deliverable oriented breakdown of the project
into the smaller components.
(Source: Author, 2018)
Action plan
Activities Starting date Ending date Duration(in
days)
Description
Planning 01 June 2018 05 June 2018 5 days The first process
is related to the
planning of the
research project.
The stage will
be done within 5
days.
6
well. The upper management also needs to look over the resources and can allocate the
information as per the requirement in various phases.
P3). Produce a work breakdown structure and a Gantt chart to provide timeframes and
stages of completion.
Work breakdown structure is defined as the deliverable oriented breakdown of the project
into the smaller components.
(Source: Author, 2018)
Action plan
Activities Starting date Ending date Duration(in
days)
Description
Planning 01 June 2018 05 June 2018 5 days The first process
is related to the
planning of the
research project.
The stage will
be done within 5
days.
6
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Collection of
data and
information
06 June 2018 11 June 2018 6 days The collection
of data and
information will
be done by the
qualitative and
quantitative
method. This
process will be
completed in 6
days
Implementatio
n
12 June 2018 18 June 2018 7 days The
implementation
process will be
done in 7 days
because the
development of
mobile
application
needs more
time.
Analysis 19 June 2018 22 June 2018 4 days The analysis of
the implemented
system will be
done by the
professional
expertise and it
will be done in 4
days
Monitoring 23 June 2018 25 June 2018 3 days The monitoring
process will
assist in
identifying the
issues and
7
data and
information
06 June 2018 11 June 2018 6 days The collection
of data and
information will
be done by the
qualitative and
quantitative
method. This
process will be
completed in 6
days
Implementatio
n
12 June 2018 18 June 2018 7 days The
implementation
process will be
done in 7 days
because the
development of
mobile
application
needs more
time.
Analysis 19 June 2018 22 June 2018 4 days The analysis of
the implemented
system will be
done by the
professional
expertise and it
will be done in 4
days
Monitoring 23 June 2018 25 June 2018 3 days The monitoring
process will
assist in
identifying the
issues and
7
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drawbacks
within the
project
Documentation 26 June 2018 30 June 2018 5 days The
documentation
process of the
research will be
completed in 5
days
Gantt chart
Activities 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Planning
Collection of data and
information
Implementation
Analysis
Monitoring
Documentation
June
Duration(in days)
8
within the
project
Documentation 26 June 2018 30 June 2018 5 days The
documentation
process of the
research will be
completed in 5
days
Gantt chart
Activities 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Planning
Collection of data and
information
Implementation
Analysis
Monitoring
Documentation
June
Duration(in days)
8

M1). Produce a comprehensive project management plan, milestone schedule and
project schedule for monitoring and completing the aims and objectives of the project.
Supervision plan of the project is the detailed document as it includes the additional planning
documents which offer the guidance along with the direction for the specific management as
well as controlling activities which include risk, staffing, communication or quality. Project
schedule includes the schedule of whole activities whether it is start date or finish date along
with the deliveries. Project schedule help in managing the each and every activity related to
completing the task. In completing the whole project, management needs to implement
appropriate policies and procedures so the whole project can be completed and on the basis of
that, aims and objectives of the project can be accomplished.
Activities 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Planning
Collection of data and
information
Implementation
Analysis
Monitoring
Documentation
June
Duration(in days)
Milestone 1
Milestone 2
Milestone 3
Milestone 4
Milestone 5
Milestone 6
9
project schedule for monitoring and completing the aims and objectives of the project.
Supervision plan of the project is the detailed document as it includes the additional planning
documents which offer the guidance along with the direction for the specific management as
well as controlling activities which include risk, staffing, communication or quality. Project
schedule includes the schedule of whole activities whether it is start date or finish date along
with the deliveries. Project schedule help in managing the each and every activity related to
completing the task. In completing the whole project, management needs to implement
appropriate policies and procedures so the whole project can be completed and on the basis of
that, aims and objectives of the project can be accomplished.
Activities 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Planning
Collection of data and
information
Implementation
Analysis
Monitoring
Documentation
June
Duration(in days)
Milestone 1
Milestone 2
Milestone 3
Milestone 4
Milestone 5
Milestone 6
9
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Task 2
P4). Carry out small-scale research by applying qualitative and quantitative research
methods appropriate for meeting project aims and objectives.
For the purpose of conducting the research work, it is crucial that the all the activities and
operations are conducted in a proper manner so that proper results can be grasped in an
appropriate manner(Noble and Smith, 2015). As such the researcher engaged in the conduct
of the research work must focus on the various methods for the collection of the data so that
to enable the management to make a proper judgment in relation to the research. With regards
to Knomo, the investigator can make utilization of the quantitative and also qualitative
research techniques in order to accomplish the aims and objectives of the exploration work
(Nylen, 2015).
The quantitative research method is the method that enables the researcher to gather the
information in the numerical terms so that the comparison can be made in an easy manner.
This will further ensure that the researcher will be able to have quick judgment so that better
outcome can be obtained.
The qualitative research methodis the technique that furnishes the specialist with different
realities and ideas that can help the scientist in making opinions in relation to various so that
better judgment can be made. Apart from that, it will support the researcher in gaining the
data in the numerical terns so that better comparison can be made in relation to the subject
and as such further decision with regards to the operations can be made.
Apart from that,person the researcher engaged in the Knomo must evaluate all the positive
and negative aspects before the selection of the investigate strategy with the goal that the
points and destinations of the exploration work can be effectively accomplished (Rahi, 2017).
Questionnaire (Appendix)
Logbook (Appendix)
10
P4). Carry out small-scale research by applying qualitative and quantitative research
methods appropriate for meeting project aims and objectives.
For the purpose of conducting the research work, it is crucial that the all the activities and
operations are conducted in a proper manner so that proper results can be grasped in an
appropriate manner(Noble and Smith, 2015). As such the researcher engaged in the conduct
of the research work must focus on the various methods for the collection of the data so that
to enable the management to make a proper judgment in relation to the research. With regards
to Knomo, the investigator can make utilization of the quantitative and also qualitative
research techniques in order to accomplish the aims and objectives of the exploration work
(Nylen, 2015).
The quantitative research method is the method that enables the researcher to gather the
information in the numerical terms so that the comparison can be made in an easy manner.
This will further ensure that the researcher will be able to have quick judgment so that better
outcome can be obtained.
The qualitative research methodis the technique that furnishes the specialist with different
realities and ideas that can help the scientist in making opinions in relation to various so that
better judgment can be made. Apart from that, it will support the researcher in gaining the
data in the numerical terns so that better comparison can be made in relation to the subject
and as such further decision with regards to the operations can be made.
Apart from that,person the researcher engaged in the Knomo must evaluate all the positive
and negative aspects before the selection of the investigate strategy with the goal that the
points and destinations of the exploration work can be effectively accomplished (Rahi, 2017).
Questionnaire (Appendix)
Logbook (Appendix)
10
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M2). Evaluate the accuracy and reliability of different research methods applied.
In order to ensure proper outcomes, it is essential to understand that the methods of the
research that are used by the researcher are reliable and accurate so that a suitable outcome
can be grasped in a proper manner(Duncan, 2018). In brief of Knomo, various benefits that
can be gained by the researcher in relation to the qualitative and quantitative methods can be
elaborated as:
Benefits of qualitative research methods:
Supports in the in-depth study of the research topic(Duncan, 2018).
Supports in the enhanced evaluation of the various aspects so as to make a proper judgment.
New areas that can elaborate better opportunity can be gained by the researcher in a better
manner.
Simpler and easy outcome can be gained(Hine, 2013).
Benefits of qualitative research methods:
Supports the researcher in better comparison of the data.
Provides the investigator with the arithmetical information.
Supports in better analysis and interpretation of the data (Lowry, 2015).
11
In order to ensure proper outcomes, it is essential to understand that the methods of the
research that are used by the researcher are reliable and accurate so that a suitable outcome
can be grasped in a proper manner(Duncan, 2018). In brief of Knomo, various benefits that
can be gained by the researcher in relation to the qualitative and quantitative methods can be
elaborated as:
Benefits of qualitative research methods:
Supports in the in-depth study of the research topic(Duncan, 2018).
Supports in the enhanced evaluation of the various aspects so as to make a proper judgment.
New areas that can elaborate better opportunity can be gained by the researcher in a better
manner.
Simpler and easy outcome can be gained(Hine, 2013).
Benefits of qualitative research methods:
Supports the researcher in better comparison of the data.
Provides the investigator with the arithmetical information.
Supports in better analysis and interpretation of the data (Lowry, 2015).
11

D1). Critically evaluate the project management process and appropriate research
methodologies applied.
In order to attain the aims and objectives in a proper and enhanced manner,it is crucial that
the researcher engaged in the process of the research for the Knomo make a proper and
effective observation on the planning structure so that the effective results can be
gained(Alshenqeeti, 2014). As such it requires that the management of the Knomo focus on
the proper process of the project management. In addition to the above, the management is
required to segregate the activities and task in a proper manner so that the proper planning
and controlling can be done. Apart from that the researcher must have enhanced evaluation of
all the methodologies so that appropriate method can be selected that can further support in
the attainment of the aims and objectives(Fleming &Koppelman, 2016). Further provided the
process of the project managerwill ensure that all the activities are coordinated and integrated
into a single direction that is towards the attainment of the goals and objectives.
12
methodologies applied.
In order to attain the aims and objectives in a proper and enhanced manner,it is crucial that
the researcher engaged in the process of the research for the Knomo make a proper and
effective observation on the planning structure so that the effective results can be
gained(Alshenqeeti, 2014). As such it requires that the management of the Knomo focus on
the proper process of the project management. In addition to the above, the management is
required to segregate the activities and task in a proper manner so that the proper planning
and controlling can be done. Apart from that the researcher must have enhanced evaluation of
all the methodologies so that appropriate method can be selected that can further support in
the attainment of the aims and objectives(Fleming &Koppelman, 2016). Further provided the
process of the project managerwill ensure that all the activities are coordinated and integrated
into a single direction that is towards the attainment of the goals and objectives.
12
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