Individual Report: Knowledge and Information Management of Amazon.com

This report provides a comprehensive analysis of Amazon's knowledge and information management practices, examining the company's approach to creating, storing, sharing, and integrating information. It begins with an introduction to Amazon, outlining its services and its position in the technology industry. The report then delves into key knowledge management theories, including organizational, ecological, and techno-centric approaches, highlighting their relevance to Amazon's operations. It emphasizes the importance of effective information management for decision-making, innovation, and customer satisfaction. The report evaluates Amazon's information systems, analyzing their input, processing, and output. It also identifies potential challenges in knowledge management and offers recommendations to strengthen Amazon's practices, ensuring continued growth and success. The report concludes with a summary of the key findings and recommendations.