Knowledge Management and Organizational Strategy: GPBI Report

This report provides a comprehensive analysis of knowledge management within the GPBI organization, a leading battery manufacturer. It begins with an introduction to knowledge management principles and sets the context by presenting the organization's background, including its two manufacturing plants and the use of the STOCK framework. The report identifies a core problem in the case study: the underestimation of knowledge management's role in intellectual capital and operational practice. The objective is to enhance knowledge integration across various operational aspects, including technology adoption and employee training. The report outlines the organization's strategy for continuous improvement in knowledge management. It analyzes stakeholders, emphasizing the importance of their knowledge contributions and alignment with business needs. The business cases address customer complaints and the critical role of knowledge management in organizational success. The report then details current business processes, highlighting the problems related to service quality. Finally, it proposes a new system to address these issues, focusing on improved efficiency and customer satisfaction. The report concludes with a discussion of the proposed system's evaluation and its potential impact on the organization's performance.

Running head: KNOWLEDGE MANAGEMENT
KNOWLEDGE MANAGEMENT
Name of the Student
Name of the University
Author’s Note

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Table of Contents
Introduction......................................................................................................................................3
Project background..........................................................................................................................3
Problem in case study......................................................................................................................3
Objective..........................................................................................................................................4
Organization strategy.......................................................................................................................4
Stakeholders.....................................................................................................................................4
Organization context........................................................................................................................4
Business case...................................................................................................................................5
Statement of current business processes..........................................................................................5
Problems..........................................................................................................................................6
Proposed new system.......................................................................................................................6
Method of evaluation.......................................................................................................................6
Conclusion.......................................................................................................................................6
References........................................................................................................................................8

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Introduction
In recent times there are different factors related to the working of the organization so
that the organization would be reaching a certain level of success. The level of success can be
directly be linked with the aspect of the working of the organization and the different standard of
operation which is included into the process (Taylor, Doherty and McGraw 2015) The quality of
the product which is produced can be stated to be one of the factor which ultimately drive the
business to the sector of the success. This aspect can be directly linked with the satisfaction level
of the customer. It can be stated as a basic guideline which is related to the proper working of the
organization so that there is no problem seen in the internal as well as external working of the
organization which can be directly be linked to the factor of success for the project.
In the report an organization is taken into consideration which is the GPBI. The
organization is one of the leaders which is related to the manufacturing of the battery all over the
world. It can be stated that the report majorly consists of the different factors which are related to
the context of the working of the project. At the end of the report taking into consideration the
factors of risk a system is proposed which would be directly altering the overall working of the
organization and include standard into the working.
Project background
Most of the assessment tools which are related to the concept of the intellectual capital
(IC)are based on the concept of the “top-down” approach which directly explores into the sector
of need of knowledge and processes of the business. The IC tools can be directly used in the
sector of the measuring of the intellectual capital which is related to the organization as a return
to the intangible assists of covering the aspect of the human capital (HC) (Cacciolatti and Lee

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2016). Some of the example which can be related to the concept of the HC are the work
experience, innovativeness and patient’s. Taking into consideration the sector of the structural
capital few of the points which can be taken into consideration are the documents and patents, IT
system and relational capital (RC). The main consideration which is taken into project is the
sector of the Quality assurance relating to an electronic company relating to the assets of
knowledge relating to stock taking which is majorly done in the field of 5 departments in two
plant of manufacturing.
Problem in case study
One of the problem which can be directly related to the case study is the ignorance which
is related to the aspect of the minimize knowledge area relating to the intellectual capital
management and operational practice management. If the sector of the knowledge is not taken
into consideration it can be stated as one of the major problems which can be directly be faced
within the sector of the operational of the organization. It can be stated that there are different
other types of problem which are faced within the case study which mainly indicate the sector of
the deployment of the different human capital indicators which mainly indulge into the proper
working of the organization (Jensen 2017). It can be stated that there are different moderators
which can be included into the business which majorly include the sector of the proper working
of the organization. The alignment of the different factors of the working also can be stated to be
a primary factor of concern in the sector of the business process.
Objective
The main objective which can be stated here is that the target which is related to the
proper gaining of the knowledge of the different sector of the working of the organization. So it
can be stated that the proper orientation of the knowledge towards the different factors of the

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working of the organization can be stated to be one of the primary factor which should be
included into the working of the organization. The factor of training can also be stated as one of
the major factor which can be involved to the concept of the different operations which are
related to the different activity of the organization. In recent times there are different types of
technology which can be adopted within the working of the organization which mainly include
the sector of the modification of the internal working of the organization (Hernaus et al., 2016).
It can be stated that the forms of technology which would be adopted will be goal based
approach.
Organization strategy
The main strategy which is related to the organization is the continues improvement in
the sector of the knowledge management (Cserháti and Szabó 2014). The organization directly
takes into consideration the different sector which is related to the working of the organization so
that the employee and the other member who are involved in the operation to be achieving a
standard of operation which is related to the concept. In most of the cases it can be stated that
knowledge management can be stated as one of the primary goal of the organization and the
sector of the goal can be stated to be very much predefined. The entire working of the
organization would be based on the aspect of the working which would be directly linked with
the sector of the maintaining if a standard with different types of knowledge involved into the
sector of working.
Stakeholders
The analysis which is related to the stakeholders can be directly be linked with the aspect
of the working of the STOCK knowledge methodology of audit. The concept directly uses the
processes of the department that are likely to directly contribute to the tacit knowledge and the

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explicit knowledge. It can be stated that according to the knowledge inventory it can be stated
that the knowledge owners are directly linked with the stakeholders due to thee factor that there
is different operation standard which is related to the concept of the working of the organization.
The main knowledge of the organization is majorly taken into consideration from the end of the
stakeholder. The responsibility which is related to the context can be directly be linked with the
prospective of attaining a standard pf working within the entire organization. The stakeholder
also takes into consideration the business need of the customer and get the overall requirement of
the customer so that they would be getting a good service which is related to the concept for the
working of the technology (De Baerdemaeker and Bruggeman 2015). In most of the cases if a
project reaches a stage of failure the stakeholders would be directly involving into the concept to
get the overall idea of the different sectors which are responsible for the factor of the failure
Organization context
The knowledge inventory which can be stated here would be in the sector of the working
of the technology which are mainly included into the working of the 5 departments in two
different plants from the different levels which is related to the six keys processes for each of the
plant. This is majorly included into the sector of the working of the STOCK forms which was
directly gained from the aspect of the taking an interview. The concept of the knowledge
inventory can be stated as one of the primary working so that there is different sector of
modification of the process which is involved into the concept of the working. In most of the
cases it can be stated that in the context of the organization that different sector of the working
would be provided into the organization to deal with the different factors or issue which is
majorly seen within the working of the organization (Cserháti and Szabó 2014). It is very much
important to frame a framework which is directly linked with the aspect of the generation of the

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basic sense of responsibility for the different departments. There should be always a
collaboration between the different departments which directly includes the involvement of the
different strategy of the business orientation so that the smooth working of the process can be
directly be included into the concept of the working of the organization. The framework which is
related to the working of the project can be stated to be directly be aligned with the framework of
the working so that there is no problem relating to the conduction of the different operation
which is related to the optimal aspect of the delivering of the standard of the working which is
related to the concept of the operation.
Business case
Business case 1: It can be stated here that the complaints of the customer can be one of
the primary factors which is related to the concept which is included into the both the plants
which are at operation. It can be stated here that the sector of the working would be directly
involving different sector of operation which include the safety and working of the different
products which are being generated from the plants.
Business case 2: One of the important factor which can be related to the working of the
organization would be in the sector of knowledge management (Campbell, Balabanova and
Howard 2018). The entire working of the organization is dependent on the sector of the working
of the knowledge management so that the employee and the other member of the organization
can directly indulge into the different activity of the organization so that they can achieve a
standard of working which is related to the entire working of the organization.
Business case 3: The customer level of satisfaction can also be stated as one of the major
point which is related to the business case (Hernaus et al., 2016). It can be stated that for both of

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the plant which is operational for the organization the level of product which is generated can be
stated as one of the primary factor which is related to the concept of the working.
Statement of current business processes
Taking into consideration the organization GPBI they are a manufacturing organization
which directly deal with the aspect of the leading manufacturer of battery in the world. The
GPBI organization has majorly two active plant which is dedicated into the internal working of
the organization and prediction of the product which would be directly delivered to the
customers. The application which is implemented within the working of the organization would
be directly be aligned to the aspect of the STOCK framework which can be stated to be one of
the most beneficial sector in the working of the organization.
Problems
The main problem which is seen in the case is directly related to the aspect of the quality
of the service which is given to the customer. This factor can be stated to be one of the important
factor due to the fact that there is different standard of operation which can be directly be
focused in the aspect of the working of the organization (Su, Baird and Schoch 2015) Reaching
to the satisfaction level of the customer can be stated to be one of the important factor which is
related to the overall working of the organization so that the internal and the external working of
the organization can reach a certain level of operation.
Proposed new system
The organization which is taken into consideration is the GPBI which one of the leaders
which is related to the battery production in the world. The new system which can be proposed
for the organization would be in the sector of the working of the standard of the operation which

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is related to the context of the operation. The quality factor management can be one of the
system which would be highly beneficial for the organization (Cserháti and Szabó 2014). This in
mainly done in the sector of the taking into consideration 6 quality management processes from
each of the plant. There were total 52 participants in the field of access who directly provided the
sector of the knowledge impartment in the fields of IT tools and platform, implicit knowledge, as
well as critical stakeholder management which is directly linked with the working of the
organization. In the context of the project background it can be stated that the sector which is
related to the workflow of the organization, it was not a big concern but on the other hand the
sector which is related to the aspect of the structured knowledge was majorly taken into
consideration which ideally helps a project to reach to the factor of success
Method of evaluation.
The supreme power of the knowledge sector is in the hand of the stakeholders so that
they can achieve a standard of knowledge which would be beneficial for the working of the
organization and implementing a strategy of the working of the organization (Furniss, Curzon
and Blandford 2018). The main evaluation which is done in the sector would be in the field of
the different people who have directly gained knowledge from the different aspect of the
working of the organization.
Conclusion
The report can be concluded on a note that the organization which is taken into
consideration is one of the major organization relating to the manufacturing of the battery. In this
context it can be stated that there are different types of functionally which can be seen in the
sector of the working so as to maintain a proper business orientation. One of the major factors
which are taken into consideration is the knowledge management which plays a very important

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role in the context of the organization. There is different other factor which play a role in the
sector of the working of the organization so taking into consideration these all aspect can be
stated to be a job in hand relating to the operation of the business framework. In the report a
system is proposed which would be directly altering the overall working of the organization so
that in the near future it would be playing a more dominating role which would be emending the
sector of the internal as well as external working of the organization.

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