MITS5505 Knowledge Management: Case Study and Implementation

This report delves into the complexities of knowledge management, examining various aspects such as rewarding employee efforts to enhance their perception of personal worth, exploring the implementation of nominal group techniques to address employee personal worth perception problems, and analyzing the technical aspects of knowledge codification. The report also includes frame examples for horse, student, and airline pilot, and compares two approaches to knowledge developer selection. Furthermore, it discusses the implementation of knowledge management within organizations, its five stages and the reasons for its failure. The report uses a case study of a global company to illustrate these concepts, providing insights into how businesses can effectively manage and utilize their knowledge assets for improved performance.

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Running head: KNOWLEDGE MANAGMENT
Dealing with the Implementation of Knowledge Management
Name
Institution
Author’s Note

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KNOWLEDGE MANAGMENT
How the company can reward various efforts and also increase the perception associated
with personal worth instead of issuing pay increases.
The reward of efforts by organizations to each and every employee is an essential thing
that has proved to be a motivating factor among the employees themselves. This is because they
are able to feel that their efforts are indeed recognized thus making them to also feel part of the
entire organization. Moreover, there are various strategies that can be implemented by the
company with an intention of rewarding efforts and at the same time increasing the perception
that deals with personal worth (Ali, 2019). One of the major ways of doing this is to split the
profits of the organization thus making it much easier to reward all the employees as a team with
an average of 30% of all the profits split between each and every employees specifically on a
quarterly basis. On the other hand, another way of rewarding efforts is holding specific
celebrations within the organization, for example if the critical number of the organization is
reached after every quarter, there is the need to hold an employee celebration thus making them
to feel part and parcel of the entire company.
Implementation of norminal group technique to come up with the best solution pertaining
employee personal worth perception problem of the employees
Employee personal worth perception problem is among the major problems being encountered
by quite a number of organizations and in most cases, neglecting this kind of problem is likely to
lead to the emergence of future problems that are capable of affecting the performance of a given
organization. There are various ways that can be adequately implemented in order to solve
various issues that are associated with employee personal worth perception problem but the

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major one involves an appropriate recognition of the efforts made by all the employees. This will
make the employees to develop the sense of their own values through their efforts that are being
appreciated as a result of the good work that they are capable of conducting. Solving the problem
of employee personal worth perception eradicates the inferiority conditions that are likely to be
encountered by the employees themselves thus making them to feel more important to their
respective organizations; this will in turn motivate them to higher levels when it comes to scaling
up their efforts within their respective work areas.
Consensus decision making towards selecting a solution attached to employee personal
worth perception problem
After implementing the use of consensus decision making across all the group members,
an evaluation of one of the best solutions towards solving the problem associated with employee
personal worth perception problem was carried out perfectly thus making sure that each and
every member of the group is capable of committing to the whole solution. The solution involves
teaching the employees on the importance of their personal worth and fairly rewarding they
based on their efforts. This will thus change their personal worth perception towards the positive
side as a result of the recognition that is being given to them on behalf of their respective
organizations (Farradinna & Halim, 2016).

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Technical part
Knowledge codification
One of the best descriptions that can be given to the word knowledge codification is that it is a
form of an advanced technique that involves the conversion of a tacit kind of knowledge into a
new form of explicit knowledge with an intention of adequately implementing the use of
knowledge within an organization most so by their respective staffs. Moreover, knowledge
codification is also known to be consisting quite a number of issues with the major one being an
adequate and reliable conversion of tactic knowledge into a more advanced explicit form that can
always be used for various purposes.
It is also known to be consisting of quite a number of benefits. Among the major benefits
is the promotion of different types of junior personnel in relation to all the captured knowledge
that is associated with all the senior employees. Secondly, knowledge codification has the
capability of inferring the probable results of a given situation thereby going as far as providing a
proper warning in order for appropriate actions to be taken into consideration. Moreover, it also
has the capability of going as far as identifying different types of symptoms that are likely to be
related to a specific combination of casual factors through a well-organized form of diagnosis
process. Any situation that is likely to be related to knowledge codification normally entails the
used of different types of tools in order to make sure that adequate and reliable results are
obtained within the required time limits. Knowledge map being one of the major tools
specifically involves identification of different types of strengths in order to exploit quite a
number of situations. At the same time, there is what is known as decision trees that are fully
composed of different types of nodes clearly representing a wide variety of goals together with

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various links that clearly represent the outcomes (Yago & Alcover, 2016). On the other hand,
there are the frames that clearly represent the knowledge that is associated to a particular idea
within a given set of data structure. Finally, there are the production rules that are capable of
providing appropriate and reliable guideline towards some of the things that should be carried
out in order to come up with a reasonable set of information that can be easily understood.
Implementing knowledge codification without involving any set of assumptions seems to be one
of the best things so far towards coming up with a perfect outcome that is known to be attached
to a given situation.
Instance of
b.
Horse Frame
Families: Thoroughbred
Thoroughbred Frame
Known to be an animal
Known to be an 18 hand
Mini: instance frame
Is known to be Thoroughbred
Mainly board in: stall Facet
Location:
Stable
Facet
Location: Farms
Institutional Frame
Student Frame
Is a: young aged human
Is a: student
is a: equestrian

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Instance of
c.
Instance of
Airline related
frame
Families: Veteran pilot
Mini: instance Frame
Name: Brenda
Height level: medium
Major: Degree in liberal arts
Year: one
Lives in: furnished room
Facet
Location: Modern
dormitory
Facet
Location: Rock port
Frame for the Pilot
Is a: Normal human
Is a: Experienced captain
Mini: instance frame
Expertise: experienced pilot
Name: Fred
Age: 30
Lives in: Los Angels
Facet
Location: Pacific
ring of fire
Facet
Location: USA

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The approach that would be more successful when it comes to issues dealing with
knowledge management
Knowledge development requires quite a number of considerations and approaches for it
to be successful and thus be able to produce the required results (Mukasyaf & Fauzi, 2019).
Moreover, organizations together with the top management officials who are in charge of various
operations within the organizations are the ones who are likely to determine the rate of success of
the type of knowledge management that they have decided to put into consideration.
Approaching issues associated with knowledge development with a positive mindset is one of
the best techniques that will also determine the rate at which the intended results will be out.
Moreover, a lot of things also need to be put into consideration before starting to deal with these
issues revolving around the boundaries of knowledge development and in most cases before an
approach is given to the issues, there is the need to put much focus on ethical considerations.
When it comes to the suggestion of a particular type of knowledge developer according to
the preference of a given personality, different angles of views needs to be made and it is at this
point when various considerations are being placed into account (Wahyuni, 2016). As far as the
two approaches are concerned, the second approach is likely to be successful when it comes to
various issues associated with knowledge development. This is simply because it is an approach
that puts much focus on a wide variety of characteristics attached to a given personality instead
of being specific. The fact that the approach requires a generalist kind of personality with well-
developed interpersonal skills makes it much easier to come across such kinds of individuals thus
giving them a lot of confidence. This is a situation that cannot be compared to the first approach
that only requires a well-developed computer programmer clearly indicating that the entire
approach is not ready to build a given personality from scratch based on the characteristics of

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that given personality. Another interesting thing about the second approach is that it requires a
careful mind that is likely to follow each and every step according to all the required rules
without coming up with any form of assumptions. Once this has been implemented, the
probability of attaining the rate of success becomes very high thus benefiting both the employer
and the employee. This kind of mind is much easier to team with a competent knowledge
developer since the probability of messing up is very minimal. This approach is therefore much
better than the first approach since it provides an opportunity to learn quite a number of things
thereby exposing a given personality to some of the best and reliable environmental conditions
that is full of different experienced and competent knowledge developers thereby making it
much easier to share ideas under certain conditions.
The approach taken at the initial stage when it comes to choosing of potential developers
is also likely to determine the performance of a given personality in the coming future, therefore
when a bad approach is implemented by considering quite a number of unnecessary issues, there
is the likelihood that the approach will fail even before reaching the target goals. At the same
time, when the approach is carried out according to accurate and reliable procedures, it becomes
much easier to attain all the target goals even before the proposed deadline reaches (Rusilowati
& Ciptaningsih, 2016). Leaders should therefore put much focus when it comes to carrying out
quite a number of operations within the boundaries of knowledge management, this will in turn
provide them with an easy time to take the right path and be able to move towards the right
direction without experiencing any unnecessary barriers.
Implementation of knowledge management
Nearly each and every business together with organizations across various parts of the
world are known to be possessing large amounts of information, data and even different types of

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knowledge. All these are known to be increasing almost on daily basis. In order to implement
and be able to utilize this kind of knowledge in the best possible way, there is always the need to
using a modern kind of system with the capability of collecting data, storing it, sharing it same
data under various conditions and also going as far as managing it according to all the required
means. Knowledge management is always among some of the advanced concept that deals with
the storage and management of information or even different types of data that are being
processed by a particular organization. To have a clear understanding of what it means by the
word knowledge management system and how it can best be implemented through a particular
company or organization, there is the need to clearly gather, develop and administer a given set
of information that is being possessed by a given organization in such a manner that issues
pertaining knowledge or information can be made within the minimal time possible.
Aforementioned, the implementation of knowledge management is an essential part that
needs to be looked into with a lot of care. This simply because a small mess during the
implementation process is likely to lead to serious outcomes in the near future thereby making it
much difficult to attain quite a number of future goals that were initially put into consideration.
Moreover, the failure of the implementation of issues associated with knowledge management
within a global company is likely to affect all the distinct stages of knowledge management thus
making it much difficult to carry out certain operations. Firstly, when knowledge management is
not implemented in the right manner, it will be much difficult to adequately advocate various
issues and be able to learn new ideas within the global company. This will therefore make it
much difficult to move forward at a reasonable pace and be able to offer competitive advantage
across various business sectors. Moreover, when it comes to the development of various
strategies, failure to implement knowledge management within a particular global company will

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totally pull down any conditions associated with strategy development thus coming up with quite
a number of negative impacts to both the organization and the employees since they will not
have any other options to implement reasonable strategies that they can use to compete with
several other companies that are also in the market. When knowledge management at a global
company is not implemented perfectly, it will be much difficult to carry out appropriate design
and even launch quite a number of knowledge management initiatives that are likely to come up
with positive contributions across various sectors within the boundaries of the company.
Moreover, the expansion and support of initiatives also become very difficult since there will be
the lack of appropriate and reliable knowledge management techniques that can be used to carry
out the entire process in a more reasonable manner (Saraçlı & Erdoğmuş, 2019). Finally,
institutionalizing knowledge management that always involves having quite a number of
organizational practices together with technological infrastructure that is capable of making an
advanced form of continuous knowledge creation that is used to bring a competitive advantage
will become more difficult when knowledge management in the global company is not
implemented in the right way. This will therefore make the company to lag behind in quite a
number of activities and finally killing all its future dreams (Rodhi, Anwar & Wiguna. 2017). In
conclusion, it is of much importance to make sure that knowledge management is well
implemented within an organization in order to make sure that quite a number of things within
the organization are capable of running smoothly without any controversies being encountered.
Leaders are the ones who should be able to take a lead when it comes to the implementation of
this process thereby improving the relationship that exists between them and all their employees.
The future success of any global company is greatly determined by quite a number of issues
revolving around the boundaries of knowledge management. Different forms of ethical

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considerations should also be included when dealing with knowledge management
implementation since they are capable of providing proper and reliable guidelines on how things
should be conducted in order to attain all the targeted objectives within a specific time frame.
Through ethical considerations, all the employers together with the employees will be aware of
some of the things that should be maintained in order to have stable form of knowledge
management within their respective organizations, Knowledge management is an issue that can
greatly propel the performance of a global organization within the shortest time possible as a
result of the competitive advantages that it is capable of offering.

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References
Ali, M. (2019). The Consequences of Illegal Mining in the Environment: Perspectives
Behavioral, Knowledge and Attitude. International Journal of Environment,
Engineering & Education, 1(1), 25-33.
Farradinna, S., & Halim, F. (2016). The consequences of work-family conflict, burnout and
organizational commitment among women in Indonesia. Procedia-Social and
Behavioral Sciences, 219, 241-247.
Mukasyaf, F., & Fauzi, M. (2019). Building Learning Trajectory Mathematical Problem Solving
Ability in Circle Tangent Topic by Applying Metacognition Approach. International
Education Studies, 12(2), 109-116.
Rodhi, N., Anwar, N., & Wiguna, I. (2017). A Review on Risk Factors in the Project of Oil and
Gas Industry. IPTEK The Journal for Technology and Science, 28(3).
Rusilowati, U., & Ciptaningsih, E. (2016). Implementasi Manajemen Pengetahuan (Knowledge
Management)* Studi kasus pada Fakultas Ekonomi Universitas Pamulang. Proceeding
Konferensi Nasional Riset Manajemen X, 1-19.
Saraçlı, S., & Erdoğmuş, A. (2019). Determining the effects of information security knowledge
on information security awareness via structural equation modelings. Hacettepe Journal
of Mathematics and Statistics, 48(4), 1201-1212.
Wahyuni, S. (2016). Pengaruhedukasi Hipertensi Dengan Media Booklet Terhadap Perilaku Self
Management Pada Pasien Hipertensi Di Wilayah Puskesmas Balowerti Kediri. Jurnal
Ilmu Kesehatan, 5(1), 133-138.

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Yago, M., & Alcover, S. (2016). Selecting statistical procedures for quality control planning
based on risk management. Clinical chemistry, 62(7), 959-965.