Knowledge Management in Organizations: A Comprehensive Analysis

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MITS5505 KNOWLEDGE
MANAGEMENT – ACTIVITIES
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Table of Contents
4..................................................................................................................................................3
4.2.1........................................................................................................................................3
4.2.2........................................................................................................................................3
4.2.3........................................................................................................................................4
5..................................................................................................................................................5
5.1...........................................................................................................................................5
5.2...........................................................................................................................................8
7..................................................................................................................................................9
7.1...........................................................................................................................................9
Summary..................................................................................................................................10
References................................................................................................................................11
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4.2.1
The motivated workplace is a key factor for any organization. Motivated employees can
generate better results they work with more passion and provide accuracy in the work. This
helps organizations to produce more and more profit. Unmotivated and unhappy workplaces
cannot generate better results. Employees are the backbone of the organization. If employees
are happy then only they can give all the efforts in the organization and increase the growth
of the organization. The way that can motivate the employees is rewarding them in the
workplace which is the best way to motivate and increase the overall growth of the
organization (Omotayo, 2015).
Two types of rewards are as following:
I. Intrinsic Rewards
II. Extrinsic Rewards
Intrinsic Rewards
Intrinsic motivation is all about to motivate the employees without providing any financial
and awards but providing the joy of working, providing a happy environment that encourages
the employees to give 100% to the work. This time of rewards motivates the people and it
cannot be provided by any other, it occurs in own individual. If employees of the
organization are self-motivated and they have the inner confidence and want individual
growth in the organization. By the help of this type of rewards employee feels motivated and
they learn the self-control. The main thing is that according to this type of reward money is
not enough to motivate the employee there are also many ways to motivate the employee in
the organization. And the last important thing is that intrinsic rewards make employees feel
that they also have a contribution to the growth of the company.
Extrinsic Rewards
Extrinsic rewards have directly related to the financial kind of rewards. Extrinsic rewards
include increment in the salary, bonus providing for the excellent work, etc. this all rewards
are based on the employee’s performance. Organizing the award night, verbal motivation by
seniors and promotions are included in the extrinsic rewards.
4.2.2
To provide the solution in the organization there are many techniques and methods evolve.
One of the best methods is to identify the problem and create a solution for the same problem.
This whole process is known as nominal group technique. This technique is very fast to
identify the problem and generating the solution. This technique has only requirement is a
pen and a paper for an individual person who participates in the process of nominal group
technique. This technique works as only people need to create the blueprint of the ideas of
ownership and write it down of the paper. After completing the session all papers are checked
carefully and by the agreement of seniors and employees one idea that has more votes
consider as the final. This method is popular because all the employees take part or in other
words, they give contribution.
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4.2.3
Organizations have often misunderstanding between employees and senior executives. They
all have different thoughts and mindset which make occur conflicts in the organization. To
prevent this organization, make a decision according to the Consensus decision-making
approach. With the help of this approach all group members of the organization have clear
view of the rising topic. The main advantage of this decision technique is that all put down
the individual thought which will be profitable for all. Employees feel like they contribute to
the organization and due to this problem of employee personal worth perception is sorted out.
This technique of decision can generate better decision for the organization as well as
employees.
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5
5.1
 A horse interface
Figure 1: Horse Interface
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A student interface
Figure 2: Student Interface
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An airline pilot interface
Figure 3: airline pilot interface
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5.2
On the basis of my knowledge, successful knowledge developer is one who has great
communication skills and good knowledge of analytics. Personality also has the main role to
become knowledge development. The main work of knowledge management is taking care of
information about the company or organization. Management and providing information
about the organization is also the work of knowledge management. In other words we can say
knowledge management is the work of people who has sharp memory and have good
interaction manner. There is no need for such things as complicated codes and complex
algorithms. So, I feel that one who has great communication skills will become a good
knowledge developer (Geisler & Wickramasinghe, 2015).
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7
7.1
Advocate and Learn
As the name implies in this phase, implementation of the knowledge management system
first thing is the identification of the management process. Identifying the process already
implemented organization is role models according to the implementation task will be easier
and it provides help to learn from the other. All the related cons and pros are clear before the
implementation of the knowledge management system. After getting all the knowledge from
the others to implementing the knowledge management system required task is to find the
knowledge process advocates and increment of the knowledge in the organization. But need
to take care of management process initiatives.
Strategy development
After completing the learning phase strategy development is the phase that comes into the
picture which will take by a team in the process of implementing the knowledge management
system. Process pilots implement at this stage. As the name implies the strategy development
pilot selection is very important task. After successful selecting and identifying the pilots at
this time identification of the resources will helpful for pilots.
Design and Launch Knowledge Management Initiatives
The third phase of initiatives is Designing and launching the knowledge management
process. It contains three well-performed actions:
 Publish the funding of money required in the project and management of resources.
 Generate many methodologies for providing knowledge for users and providers.
 Designing and launching related all the records store for future scope and
perspective which can be helpful for users and providers for future learning and
improvement.
Expand and support the initiatives
The fourth initiative of the process of implementation of the knowledge management system.
It has also three steps:
 For expansion develop the strategy that can fix the level of knowledge management.
 Make products available to the market. This helps as knowledge increments and
getting a solution from the market people.
 Accomplish as well as manage the growth of KM.
Institutionalizing knowledge management
This is the last phase of implementing the knowledge management system which includes six
steps.
 Insert and to spreading knowledge to the company.
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 The budget and structure of the knowledge strategy will restore.
 Includes health evaluation and monetarization.
 Calculation of the strategy of knowledge management and rewards.
 Endure visit of the knowledge management system.
Summary
In this assessment, we covered various topics like rewards, its types and the importance of
rewards. After that we discussed various techniques like consensus decision making and
nominal group technique. After that we create various interfaces like a horse, a student, and a
pilot. And discussed the given scenario and found the good communication skills person can
be a successful knowledge developer. In the last of this assessment we discussed
implementation of knowledge management system and its various required steps.
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References
Omotayo, F.O., 2015. Knowledge Management as an important tool in Organisational
Management: A Review of Literature. Library Philosophy and Practice, 1(2015), pp.1-23.
Geisler, E. and Wickramasinghe, N., 2015. Principles of Knowledge Management: Theory,
Practice, and Cases: Theory, Practice, and Cases. Routledge.
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