BAS51: Knowledge Management in Woolworths Supermarkets Analysis

This report analyzes the application of Knowledge Management (KM) theories within Woolworths Supermarkets. It begins with an overview of KM, defining ecological and techno-centric theories. The report then explores how these theories can be applied to Woolworths, specifically in managing stock and building a computerized inventory management system. Findings highlight the adaptability of the ecological theory to the evolving retail industry. The report recommends the implementation of a just-in-time inventory management system for improved stock control. The research includes references to relevant academic sources supporting the analysis.

Knowledge Management in
Woolworths Supermarkets
Name of the student
Name of the University
Author note

Knowledge management
• Knowledge management refers
to systematic management of
the knowledge assets
• It creates the value for the
stakeholders.

Knowledge Management
theory
• The ecological knowledge
management theory lays
emphasis on the people,
relationships along with the
learning communities.

• Techno-centric theory of the
knowledge management lays
emphasis on the technology
which can facilitate the
knowledge flow in an
organization.

Implication of the Knowledge
Management theory
• Concept of the information
ecology can cope with
intermissions taking place in
between the information
technology investments
• The information technology can
construct the infrastructure that
can support the knowledge flow

Knowledge Management theory in
Woolworths Supermarkets
• The ecological theory of the
knowledge management can help
Woolworths Supermarkets in
managing the stock
• The application of techno-centric
theory can aid Woolworths
Supermarkets in building the
computerised inventory management
system

Findings
• The retail industry is evolving
in the present time and
ecological theory pertaining to
the knowledge management
can adapt the strategies of a
company to that of the
external environment.

• The application of techno-centric
theory pertaining to the
knowledge management can aid
Woolworths Supermarkets in
building the computerised
inventory management system

Recommendation
• It is recommended that just-in-time inventory management
is taken recourse to in Woolworths Supermarkets that can
help the company in the area of the stock control.

References
• Barley, W.C., Treem, J.W. and Kuhn, T., 2018. Valuing multiple trajectories of knowledge: A
critical review and agenda for knowledge management research. Academy of
Management Annals, 12(1), pp.278-317.
• Dalkir, K., 2017. Knowledge management in theory and practice. MIT press.
• North, K. and Kumta, G., 2018. Knowledge management: Value creation through
organizational learning. Springer.
• Obeidat, B.Y., Al-Suradi, M.M. and Tarhini, A., 2016. The impact of knowledge
management on innovation. Management Research Review.
• Santoro, G., Vrontis, D., Thrassou, A. and Dezi, L., 2018. The Internet of Things: Building a
knowledge management system for open innovation and knowledge management
capacity. Technological Forecasting and Social Change, 136, pp.347-354.

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