Report: Integrating Komatsu's 8 Golden Rules and Feel Safety

This report, prepared for a conference, analyzes Komatsu Australia's efforts to enhance workplace safety through the integration of its 8 Golden Rules (K8GR) and the Komatsu Feel Safety Program (KFSP) using electronic applications. The study explores the current state of safety practices within Komatsu, examining how electronic tools can improve hazard identification, risk assessment, and employee compliance. The paper details the methodology used, including consultation with senior management and regular feedback from the workforce, to ensure a successful implementation of the electronic application. The report also covers the background of the earth moving and mining industry, Komatsu's role in the market, and the context surrounding the need for improved safety measures. The aim is to create a combined electronic application that effectively integrates the K8GR and KFSP into a unified system, ultimately fostering a safer and more informed work environment for all Komatsu employees.

Running head: CONFERENCE PAPER
Using electronic applications to raise risk awareness and increase
safety education
Author’s name
Organization name

1NURSING
Abstract
Komatsu Australia focuses on reducing the hazards and risks pending at a workplace so that the staff’s life
quality and work service quality is bettered through a continuous striving towards a safe and secure workplace.
The aim of this paper is to understand the various processes related to risk mitigation, risk management, risk
assessment and mitigation through the use and application of Komatsu Australia golden rules and electronic
application (Simpson and Horberry 2018). The paper analyses the various aspects of K8GR (Komatsu Australia
8 golden rules) and the (Komatsu Feel safety program) KFSP and the study undertaken emphasizes on
determination of how the electronic application is to be developed and introduced in to the pre-existent
infrastructure which is integral with the environment with the specified application development. The study also
takes into consideration the human workforce, the technology in order to facilitate the right operational
processes needed for application of the electronic application into the programme’s framework (Marshall et al.
2016). The study determines the vitality of consultation process that is to be pertinently held along with the
experienced and senior management team so that a better infrastructure along with the correct resources is
ensured regarding the Komatsu’s electronic application integration. The study also stresses on regular feedback
from the workforce and the client regarding the quality of service delivered by the ‘Feel safety’ program and the
8 golden rules of Komatsu. The main purpose of the research is to find the understanding of combined effect of
KFSP and K8GR into one powerful and all effective electronic application in a real industry-environment
scenario.
Background on the industry
The earth moving and the mining industry has a long history in Australia and it has found application in growth
and expansion of many other industries and factors in the same country and the other nearby country as well.
The industry has used and manufactured a range of wheel loaders, excavator, backhoes, drum trucks and a
spectrum of safety devices to enhance the impact and diminish the safety issues of their services. Through
technical and financial services, this industry has helped many other companies in Australia and nearby
countries to develop a risk free, hazard less work environment within their respective infrastructures (Swedler et
al. 2015).. Over the decades, the companies working under the norms and regulation of earth moving and
mining industry, has drastically increased their social, economic, financial and sociocultural framework in order
to succeed with their businesses into the expanded and extended boundaries (Walters et al. 2016). In the recent
decades, increasing their connections with the Australian, government they have strengthened their legislative
policies towards not just earth moving and mining but also the construction services. With the emergence of the
construction business along with new ways of mining and earth moving techniques - the major offices of these
companies has been developing their technological and manpower along with the availability of skilled labour
and resources (Reddy, Saketh and Dhar 2016). The companies in Australia working under the framework of this
industry’s protocols have increased the diversity of services to a great extent – thus elevating their hold in the
public and private markets and increasing their profit margins. With the advancement of information technology
and the availability of the same to the business and public markets – these earth moving and mining companies
had been focussing more on skilled resources and the machine learning to advance the level of their services in a
very competitive market scenario of Australia. The various new forms of technology such as artificial
intelligence, satellite control and machine learning has been getting incorporated into the industry’s
infrastructural framework (Sepasgozar, Loosemore and Duell, 2017).. But there exits problems like workplace
disruption, unskilled workforce and lack of knowledge in certain operational and planning areas which has
greatly deteriorated the pace the business. While, the earth moving and mining industries nowadays are
determined to overcome the challenge by recruitment of the most appropriate man power specialised in certain
areas required – the human resources recruitment and employment opportunities has been increasing drastically.
More focus is given on training the employees on new technological frameworks and increase compliance with
safety and awareness policies of the company. The powers of the authorities are decentralized and
compartmentalised to promote equity and justified distribution of powers (Chapman & Thompson, 2016).
Background on the organisation
In the year of 1965, an infamous organization from Japanese, dealing with construction equipment made its way
to the Australian market but with a high quality service and equipment delivery – it made a mark in the
Australian market. Today that company, Komatsu, is a major supplier to the construction, quarrying and mining
industries, offering a full range of some of the most innovative, advanced and productive machines on the
market. Komatsu Australia Limited is an Australian organisation that provides premium earth moving and
mining services. It provides various earth moving tools and devices. In addition, it also provides technological

2NURSING
and financial services to its clients. it provides high technology engines, remote monitoring systems and the
maintenance services. In the recent decades it has grown with its business and has been providing highly
integrated maintenance solution. In the mining products, it has technologically advanced its business and by
increasing situational awareness, payload optimisation, machine health and mine compliance. Over the years, it
can increased its social and media connections and currently has a total of about 3500 employees working in the
Oceania regions (Swedler et al. 2019). As, an organisation, Komatsu Australia has emphasized on ‘Health and
Safety’ as a great importance and it focuses on delivering a risk safe, hazard safe work environment for the
employees, contractors, clients suppliers along with other engaged connections, the organisation works with.
Komatsu. As an organisation has been committed on building of collaborative kind of effective relationships
with its employees and clients from the very beginning. The organization strives to deliver high health and well-
being standards that is based out of shared values, persistence and action taking towards a common goal and
complying the employees working in the organisation with safe and non- hazardous behaviours (Kunz 2017).
Everything that Komatsu as an organisation does and performs, may it be corporate social responsibility or
employee skill development and training – the organisation maintain a safe and secure approach towards
positive health outcomes, both physically and psychologically. The Komatsu organisation of Australia has
extended its boundaries to New Zealand which is called as the ‘OneKomatsu’ organisation that put a very
powerful focus in lifting the health and physical status of the employee towards more safety. In the recent years
itself, the parts of the organisation Komatsu and Komatsu Mining Corp (Stemn, 2019) has shown increasingly
great accounts of exceptional safety initiatives and risk prevention performance in their regions of their business
operations (Newnam et al. 2017). These regions include New Zealand, Australia, Indonesia and New Caledonia.
The safe workplace with the right and safe complaint behaviours along with the technological systems – is
promoted by the Komatsu organisation.
Context surrounding the topic being addressed
The study aims to understand and identify the gaps in knowledge and operations that is required to improve
safety and compliance, awareness amongst the employees of Komatsu Australia Limited and for this, the 5S
system has been incorporated into the Komatsu Group’s way of being Komatsu in order to improve knowledge
and practice amongst the employees, in compliance with the Komatsu Australia Limited (KAL) policies and
regulations. The 5 S of the ‘feel safe program’ of a Komatsu are sorting the problems and the strategies for each
problem, set in order (that is the prioritization of the programs), standardizing the protocols, shine (that refers to
cleaning and sweeping) and sustaining the employee contributions and administrative protocols. The
organization focuses on increasing extend of the safety meanings at a workplace and aims to foster an all
collaborative, empathic safe social and cultural framework into the workplaces.
With the help of cutting edge information technology- division and distribution of powers by separation of
various streams and branches of the workforce has been a vital strategy used by the KAL organisation to
increase compliance with the Komatsu Australia Limited policies. The teams were based out of different
specialist departmental functions such as works done in the workshop, general branch, spare parts (old and used
tools maintenance and selling departments) (Duarte, Baptista and Marques 2019). In spite of various compliance
and audit systems applied by the organisation in its system – there has still been disruptive and safety issues of
the employees related to their work and occupations plus in regards to their relationships with other peers in the
organisational framework. Lack of communication, knowledge between different employees along with
communication gaps between the employees and the clients due to lack of technology and intent has affected the
business of the process in a specific way. In order overcome the barriers, the KAL organisation has bettered
their eye wash stations, spill kit sessions and the first aid services for their clients and employees but it has come
up with continuous challenges which trying to sustain the safety practise (Burgess-Limerick and Lynas 2016).
The electronic communication with the incorporation of electronic devices and electronic application- has been
attempted by KAL organisation by increasing their quality of information technology connectivity through
desktop, laptop, mobile phones and the tablets. The organisation has also considered the costing and cost
effective analysis for application development and relied on the human resources to recruit the appropriate
workforce who will comply with the technology and safety behaviours (Horberry, Burgess-Limerick and Steiner
2015). The various technology mediated health safety compliance protocols has been complementing the
functionalities of warning signs, cautionary signs and prohibition signs (Whiteoak and Mohamed 2016). The
electronic application development of Komatsu Australia Limited focuses on more safe risk prevent and risk
assessment services in regards to fall from heights, social isolation, proper disposition of hazardous wastes, safe
operations of vehicles, maintaining and checking the quality of harnesses and fall arrest devices and prevention
of injury by elevated and suspended loads. The electronic application development of KAL focuses on reducing
of the safe behaviours and prevention of sociological, environmental and operational hazards.

3NURSING
Details of the interesting or over-the-horizon aspects of the topic
The workplace culture of KAL at Gladstone, Australia focuses on disclosure of right information at the right
time for their employees and promotes a sense of belonging amongst its employees which is an important
strategy in producing safe behaviours out of the staffs and the clients. Clear and effective communication has
been an important tool in developing highly standardized aspects of professionalism and important forms of safe
organisational behaviours. The company has elevated its technological structure and level of machine learning
to foster knowledge, compliance and awareness amongst the employees and for some decades now – has been
improving its housekeeping and other social services to develop more safety and effective business relationships
(Spearing and Hall 2016). The company, through the incorporation of organisational ‘golden rules’ and
electronic application has targeted to improve adherence to safe and quality practice, from the staffs. The
company has used the ‘Feel Safety’ program to enhance its safe and risk free practice protocols. The overall
system helping the staffs of KAL to develop the appropriate safety behaviour, both individualistically and as a
group, is still in an on-going process.
Literature Review
The review of literature is undertaken to help the KAL organisation make the right decision about the
incorporation of Electronic Application into the organisational framework for a more integrated service
delivery.
Joshi and Trout (2014) focuses on understanding the effect of information technology on health and
well-being of the public. In the study, public access to computer kiosks in community and clinical framework to
empower digital educat6ion regarding health and being has been emphasized. Moreover, the study emphasizes
on bridges the gap between diverse levels of awareness amongst people regarding health. The objective of the
study is to comprehend the various impacts of electronic application integration on the health awareness of
general public. The study performs a literature search through electronic databases like CINHL and PUBMED
to find out that the most compliance behaviours with health and safety were observed at urban setting and
lowest in low socioeconomic classes. The study concludes by supporting that health information kiosks (that is
considered analogous to electronic application integration system of KAL) is quite a feasible medium that can
actually and successfully spread and distribute the health and safety behavior information with more
satisfaction, compliance and acceptance.
Hu, Griffin and Bertuleit (2014) aimed to study ‘Modelling antecedents of safety compliance:
Incorporating theory from the technological acceptance model’. The researchers of his study identifies
compliance of the employees in a company being influenced by motivating the employees in the right manner,
providing organizational support in the right way and building a purposeful organization culture around the
same. According to this study, only with right tool – the electronic application of technology to improve health
and safety of the employee can be achieved.
Learning for professional colleagues
The conference is intended to aid learning of the following:
1. A collaborative behaviour amongst the colleagues to foster a health safe environment in the workplace.
2. More involvement with the self learning and skill development process to work and create a safe
workplace.
3. The importance of being trained about the Electronic application used by KAL in order to develop
awareness, intent and knowledge about safe behaviours.

4NURSING
References
Joshi, A., & Trout, K. 2014. The role of health information kiosks in diverse settings: a systematic
review. Health Information & Libraries Journal, 31(4), 254-273.
Sepasgozar, S.M., Loosemore, M. and Duell, M., 2017. Technology Adoption Process in the Infrastructure
Domain: Practices in Australia and the US (No. 17-02443).
Simpson, G. and Horberry, T., 2018. Understanding human error in mine safety. CRC Press.
Walters, D., Johnstone, R., Quinlan, M. and Wadsworth, E., 2016. Safeguarding workers: A study of health and
safety representatives in the Queensland coalmining industry, 1990-2013. Relations Industrielles/Industrial
Relations, 71(3), pp.418-441.
Marshall, J. A., Bonchis, A., Nebot, E., and Scheding, S. 2016. Robotics in mining. In Springer handbook of
robotics (pp. 1549-1576). Springer, Cham.
Burgess-Limerick, R., and Lynas, D. 2016. Long duration measurements of whole-body vibration exposures
associated with surface coal mining equipment compared to previous short-duration measurements. Journal of
occupational and environmental hygiene, 13(5), 339-345.
Spearing, S., and Hall, S. 2016. Future mining issues and mining education. AusIMM Bulletin, 2016, 26.
Horberry, T., Burgess-Limerick, R., and Steiner, L. 2015. Human centred design for mining equipment and new
technology. In Proceedings 19th Triennial Congress of the IEA (Vol. 9, p. 14).
Duarte, J., Baptista, J. S., and Marques, A. T. 2019. Occupational Accidents in the Mining Industry—A Short
Review. In Occupational and Environmental Safety and Health (pp. 61-69). Springer, Cham.
Stemn, E. 2019. Analysis of injuries in the Ghanaian mining industry and priority areas for research. Safety and
health at work, 10(2), 151-165.
Kunz, P. J. 2017. U.S. Patent Application No. 29/573,912.
Swedler, D. I., Verma, S. K., Huang, Y. H., Lombardi, D. A., Chang, W. R., Brennan, M., & Courtney, T. K.
2015. A structural equation modelling approach examining the pathways between safety climate, behaviour
performance and workplace slipping. Occup Environ Med, 72(7), 476-481.
Whiteoak, J.W. and Mohamed, S., 2016. Employee engagement, boredom and frontline construction workers
feeling safe in their workplace. Accident Analysis & Prevention, 93, pp.291-298.
Newnam, S., Warmerdam, A., Sheppard, D., Griffin, M. and Stevenson, M., 2017. Do management practices
support or constrain safe driving behaviour? A multi-level investigation in a sample of occupational
drivers. Accident Analysis & Prevention, 102, pp.101-109.
Chapman, M., & Thompson, K. (2016). Preventing and investigating horse-related human injury and fatality in
work and non-work equestrian environments: a consideration of the workplace health and safety
framework. Animals, 6(5), 33.
Reddy, N.S., Saketh, M.S. and Dhar, S., 2016, January. Review of sensor technology for mine safety monitoring
systems: A holistic approach. In 2016 IEEE First International Conference on Control, Measurement and
Instrumentation (CMI) (pp. 429-434). IEEE.