System Development Project Report: KPMG Cloud Database Migration

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7002ICT SYSTEMS DEVELOPMENT
ASSIGNMENT 1
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Contents
Introduction......................................................................................................................................4
System Vision Document................................................................................................................6
Problem Statement.......................................................................................................................6
System Capabilities.....................................................................................................................6
Business Benefits:........................................................................................................................6
Quantify Project Approval Factors..................................................................................................8
Timeframe Structure for the Project............................................................................................8
Estimated Cost Analysis of the Project.......................................................................................8
Annual Renewal/Maintenance Cost............................................................................................9
Cost-benefit analysis....................................................................................................................9
Tangible cost-benefits:...........................................................................................................10
Intangible cost-benefits:.........................................................................................................10
Estimated annual benefit:......................................................................................................10
Risk and Feasibility Analysis........................................................................................................11
Organizational Risks and Feasibility.........................................................................................11
Technological Risks and Feasibility..........................................................................................11
Resource Risks and Feasibility..................................................................................................12
Schedule Risks and Feasibility..................................................................................................12
Project Environment......................................................................................................................13
Information gathered.................................................................................................................13
Work Environment....................................................................................................................13
Process and Procedure...............................................................................................................14
Work Schedule...............................................................................................................................16
WBS for the project...................................................................................................................16
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Gantt Chart for the project.........................................................................................................18
Conclusion.....................................................................................................................................19
References......................................................................................................................................20
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List of table
Table 1: Work environment description........................................................................................13
List of figure
Figure 1: Timeframe for the project................................................................................................8
Figure 2: Estimated cost Analysis...................................................................................................9
Figure 3: Annual maintenance cost.................................................................................................9
Figure 4: Estimated annual benefit................................................................................................10
Figure 5: Information gathered for the project..............................................................................13
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Introduction
Development and implementation of new information system for the KPMG organization of
Australia have been discussed in order to enhance the knowledge and skills required for an
individual for the effective management of any project related with a business, organization or
the company. Here, all the important factors affecting project along with their costing, planning,
resource management and risks related to the project has been discussed to provide awareness
about the better management of the project.
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System Vision Document
Problem Statement
KPMG is a global network of professional firms providing a full range of services to different
organizations, industries and companies across the world including both governments, and not-
for-profit sectors. Different service areas are Audit, Assurance & Risk Consulting, Tax & Legal
Consulting, Management Consulting, and Innovation & Digital Solutions. Also, adjusts its
facilities to satisfy the distinctive requirements of small and fast-growing companies and
families. They work in 153 nations and employ over 200,000 individuals across the globe in
affiliate companies.
Currently, it has a local database which has been utilized by all i.e. employee, organization and
clients for different purposes but enhancement of new employee, clients and collaborations with
different companies across the world require better online cloud database to speed up the
complete performance of the organization. They must implement an online cloud-based database
for better performance and speed up all the process for the clients and users (Puiggalí &
Rodríguez-Pérez, 2018).
System Capabilities
All the standards and capabilities of a newly developed system for the organization has been
listed below:
Modification of the current database with the latest one.
Filtration of the entire database to remove old and unwanted data which is not required
by the organization, user or client anymore.
Enrollment of new users, client and collaborated organizations.
Enhancement of system performance for the entire organization.
Seed up all the operations and exchange of data.
Development of the latest online cloud-based database with high security and encryption
features
Business Benefits:
Deployment of the newly adopted system has multiple benefits for KPMG organization in
comparison with currently running systems. Some of the benefits have been listed below:
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Better security for data and important files
Maximized efficiency and performance of the organization
Improved system utilization
Better flexibility for the working and operations of the organization.
Improved online platform for a better experience of users, clients and companies.
Enhancement in the customer as well as client satisfaction.
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Quantify Project Approval Factors
Timeframe Structure for the Project
Different task along with their respective time limit for the completion of that task has been
presented in below image. It has been developed including all the details of tasks and activities
required for the successful completion of new implementation and the project for the KPMG.
The completion of the entire project within given timeline depends on the successful each and
every task within their timeframe so that the next task or the activity can be started within the
project.
Tasks Estimated Time (Days)
Market Research for best Online Database system 3
Cost analysis for new system purchase 1
Hiring of new developer 2
Planning for new system implementation 1
Approval of new system 1
Design and development of new system 5
Testing of newly developed database 4
Traning and awareness for new system 5
Finalization of newly implemented database for use 3
Total 25
Estimated time for completion of Online Cloud Based Database for KPGM
Figure 1: Timeframe for the project
Estimated Cost Analysis of the Project
The detailed distribution of the overall expense of the entire project has been shown below along
with areas where expense required within the project and their estimated cost. It helps in better
management of the entire project and avoids any exceed in cost of the complete project. In the
below-mentioned project, an amount of $ 8000 paid to Project Manager, $6000 to Developer &
Testing agent as their salary. Multiple other expenses such as the purchase of software,
equipment, hardware, etc. have been also mentioned for the effective analysis if cost distribution
for the entire project (Babar et al. 2016).
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Expense Amount ($ AUD)
Project Manager $8,000
Developer $6,000
Testing Agent $6,000
Online Cloud based Storage $12,000
License and Software $9,000
Transportation and other charges $2,000
Hardware equipment $5,000
Training program $2,000
Total $50,000
Estimated Cost for the Project
Figure 2: Estimated cost Analysis
Annual Renewal/Maintenance Cost
Estimated cost for maintenance and renewal of different licenses for KPMG has been mentioned
below in order to explain the annual costing for the organization in order to maintain the newly
implemented system and update their functionality with latest one and better for the users. It
provides better customer experience as the well high level of customer satisfaction for the
organization resulting in enhancement of customers and clients for the organization as well as
high profit for KPMG organization (Svensson, 2016).
Expence Amount ($ AUD)
Renewal of licence $3,000
Software update $2,000
Renewal of Online storage $3,000
System & Hardware maintenance $4,000
Total $12,000
Estimated Annual Renewal/Maintenance Cost
Figure 3: Annual maintenance cost
Cost-benefit analysis
Analysis of benefits on the basis of cost for the KPMG organization has been shown below
(Newcomer et al. 2015):
Increment in users and clients for the organization
Enhancement in new online customers
Enhancement in collaboration with other organizations from different countries.
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Reduced work-load and better management of data
High security and safety for data and information
Effective management and flexibility in the work process.
Tangible cost-benefits:
Reduced annual maintenance charges for the local database centre
Reduced in expenses over physical security for database centre
Advanced online platform for better facilities for customers
Enhancement of work management
Increment in online clients and customers
The decrease in back-office work and staffing
Increment in the advertisement as well as online promotions
Intangible cost-benefits:
Better security and privacy for data
Enhanced platform in comparison with available competitors.
Effective database management and exchange for all
Improved external as well as an internal information system for the organization.
The decrease in errors, system crash, database crash, etc. for the organization.
Fast recovery in case of shut-down or disaster
Estimated annual benefit:
Assumed benefits for the organization on the basis of performance and services for the entire
year has been shown below:
Benefits Amount ($ AUD)
Income due to enhanced customers $150,000
Increased client collaboration $45,000
Reduced Hardware maintenance $5,000
Reduced Back-office work $50,000
Total $250,000
Estimated Annual Benefits
Figure 4: Estimated annual benefit
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Risk and Feasibility Analysis
Organizational Risks and Feasibility
KPMG consist of more than 2000 employee and 100 of clients across the world to provide
effective services related with business, law, taxes and others along with effective management
complete database for all the users, clients and business. In order to maintain and manage all the
services and operations for the organization, multiple risks have been analyzed which has been
mentioned below:
Data privacy and security issues: KPMG has an effective security system for the
security and privacy of their database as well as important files still it has loopholes and
issues with the current security system in comparison with advanced security software
available in the market (Sadeghi et al. 2015).
Reduction in headcount: KPMG has a large number of employee working at different
departments but with the implementation of the new system will reduce the work
pressure and headcount especially for the back-office works.
Unskilled employee and clients: Lack of skills and knowledge regarding newly
implemented online cloud-based database and the online platform for clients, users and
old employee working with the organization has fear about the new system and their
performance.
Fear about performance and efficiency of the new system: Newly implemented
system has advanced version and high performance still some of the employee and clients
working with the KPMG has fear about the new system and do not wants to move their
data to online cloud storage.
Technological Risks and Feasibility
Implementation of the new system for KPMG is not sufficiently comprehensive, all the
employees for KPMG handling the database and services will be required for different training to
understand newly implemented system functions and management. Different errors and
problems with the newly implemented system must be resolved on the immediate basis by the
developer as well IT members of KPMG in order to maintain the service and customer
satisfaction level along with error-free functioning of the new online platform for all clients and
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users. All the functionality and features needs to be developed and modified depending on the
requirement of an organization as well as clients and users (Iqbal et al. 2015).
Resource Risks and Feasibility
The staff and members working at the IT department of KPMG must have detailed knowledge
about their duties and their particular subsystem specifications in order to handle all the
operations and performance of the system. In the event of incomprehension or error, knowledge
of an internal staff needed to fix the problems promptly. Each worker needs prospective
knowledge and skill on the basis of replacement or backup to support new changes (Brenda et al.
2018).
Schedule Risks and Feasibility
Error and issues with multiple operations and delay with any process related with an enrollment
of new clients, users and exchange of important data between one or more members must be
avoided on yearly basis in order to reduce the impacts of delay in process and data exchange for
the clients. Effective management must be done in advance by the organization to manage the
complete processes and errors on top priority to provide the best customer satisfaction for the
users(Melo et al. 2015).
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