BTEC HND Unit 23: Travelogue Labour Turnover Analysis Report

This report addresses the issue of high labour turnover and excessive workload faced by Travelogue. The primary cause is identified as poor management strategies. The report emphasizes the importance of hiring skilled employees, effective work schedule management, and proper workload elevation to improve employee satisfaction and reduce turnover. It also explores the role of communication in managing and controlling business activities, highlighting the use of decentralized decision-making by top-level management and centralized communication by middle-level management. The report discusses the types of communication used at different management levels, including oral and written communication. Solutions to work-based organization are discussed. The report is based on the BTEC HND in Travel and Tourism Management Unit 23 and includes references to relevant academic sources.

TASK 4
4.1 Solutions to work based organisation
Travelogue is facing problem of high labour
turnover and excessive workload. Employees are
leaving job because of poor management
strategies adopted by organisation. In order to
eliminate labour turnover mangers should hire
skilled employees. It is very significant job
position with skill of employees. Managers
influence behaviour of employees to provide them
job satisfaction. They must effectively plan and
manage schedule of work. Proper elevation of
work will reduce excessive workload of
employees.
4.2 Communication of variety styles in various level of management
Communication play significant role in managing and controlling activities related to business. Top level
management should follow decentralised decision making. In this form of communication. Superiors can share and
express their ideas and opinions. All-important strategies and policies of organisation are formed by top level
management. Middle level management should follow centralised communication system. In this system, only
superiors have power to make decision. This facilitates quick decision making. Types of communication used by
management are as follows.
Middle and lower level management: oral communication is adopted to communicate with line managers
and workers, it deals with expressing of information and ideas with word of mouth. This help in creating direct
impact on individual, it can be defined as fastest way of delivering messages.
Superiors and higher authorities: written communication is adopted by top level management to
communicate important message an information. This is a time consuming and effective strategy implemented in
business procedure.
Reference
Fink, L. D., 2013. Creating significant learning experiences: An integrated approach to designing college courses.
John Wiley & Sons.Gravill, J. and Compeau, D., 2008. Self-regulated learning strategies and software training.
Information & Management. 45(5). pp. 288-296