Lantana Cafe: Impact of Changes and Implementation Plan using Kotter
VerifiedAdded on 2023/04/05
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AI Summary
This report examines the impact of proposed changes within Lantana Cafe, a London-based business, highlighting both positive and negative consequences for the organization and its employees. Positive impacts include improved reputation, reduced duplication of work, enhanced efficiency, and employee training and development. Negative impacts may involve increased workload and costs, difficulties in understanding new processes, and potential employee turnover. The report suggests implementing John Kotter's eight-step model to manage these changes effectively, focusing on creating urgency, forming a powerful coalition, developing a vision for change, communicating the vision, removing obstacles, creating short-term wins, building on the change, and anchoring the change in corporate culture. Furthermore, it emphasizes the importance of monitoring performance with time frames through regular meetings, 360-degree feedback, and performance reports. The document concludes by referencing relevant academic sources and thanking the reader.
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