A Detailed Report on Legislation and Ethics in Travel & Tourism

This report provides a detailed analysis of the legal and ethical considerations within the travel and tourism sector, focusing on the regulatory frameworks in England and Wales and their impact on both domestic and international travelers. It examines contract legislation as it applies to the tourism industry, highlighting essential elements such as offer, acceptance, consideration, capacity, and certainty. The report further explores ethical issues affecting the travel and tourism sector, including social and racial discrimination, sexual harassment, resource utilization, and service quality. It also discusses Corporate Social Responsibility (CSR) adopted by the travel and tourism industry, emphasizing the importance of ethical standards in product development, pricing, placement, promotion, people management, and physical evidence. The report uses Thomas Cook as an example, illustrating the role of CSR in generating revenue and employment opportunities while adhering to ethical practices and fair trade.

Legislation and Ethics in
Travel and Tourism Sector

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Covered in PPT.......................................................................................................................1
TASK 2............................................................................................................................................1
Covered in leaflet...................................................................................................................1
TASK 3 ...........................................................................................................................................1
3.1Contract legislation in relation applied in tourism sectors ...............................................1
3.2 covered in poster...............................................................................................................3
Task 4 ..............................................................................................................................................3
4.1Ethical Issues affected by the travel and tourism sector...................................................3
REFRENCES ..................................................................................................................................7

INTRODUCTION
The travel and tourism sectors which to increasing to day by day a particular country.
The England and Wales how many visitors in the year to local and international travelling. It
need to developing of the local different rules and regulation will have to developing of the
protect top right the different domestic and international travellers. The legal rules of different
travel agent to define the transport of agent who involves the different tourism sectors to work
within the limited of lows. The legal system to help of different rules and regulations in the
selected of the entangles and Wales with the help to developing into the travel and tourism
sectors (Battour, Ismail and Battor2010) These law and help to regulates he different industry to
proving into the specific activities. A law to define the government by government bodies of
they specific any country to main objectives to framework and formulated of regulation is the
aspect of different developing country the main motives to protect the crimes and terrorism's.
The sustainable success to set of rules and regulations to help the maintain the international
relations to political and social based on the environment. The travel and tourism a import in
maintain of the natural cultures resources and protected the different right and rules of cause of a
municipal and international travelling.
TASK 1
Covered in PPT
TASK 2
Covered in leaflet
TASK 3
3.1Contract legislation in relation applied in tourism sectors
In today's world travel and tourism is expanding very much due to the advancement in a
technology which motivate millions of people to travel across the globe. Legislation plays a
very vital role in the travel and tourism sector because it provides appropriate rules and
regulation or norms to conduct all the activities of the travel and tourism. Due to the expansion
in a tourism sector government has amended many more norms and beliefs for effective
working of the sector by considering all the necessary factors to protect the rights and interest of
the travellers. The main motive of the legislation is to prevent their customers from exploitation

and any harm which may arise while travelling.
Contract legislation is the term which shows the legal relationship in between two
parties or it can be states as a legal agreement in between various parties coming into contract
by considering all the applicable or appropriate rules and regulations. According to the contract
legislation every tourist and travel company has to follow some certain or indispensable rules
amended by the government. In fact all the travellers company have some specific terms and
conditions related to contract by pkrishnaroviding effective and useful facilities to their
customers by using appropriate information and data(Dickinson, Lumsdon, 2010). Mainly in
every contract of the travel and tourism consumer has the authority to breach the contract in
case of absence of all the terms and conditions or facilities mentioned in the contract.
Some of the effective and relevant elements which are essential and mandatory for every
contract are:-44 Offer :- Offer is the term which means to offer by the enterprise in front of the customer
to accept it if they are comfortable and ability to fulfil the terms and conditions of the
offer. In offer there is a presence of two parties one is the offerer and another is a offeree
for example booking a cab for travelling here and there.44 Acceptance :- Acceptance means acceptance of a offer by the offeree by fulfilling all the
terms and conditions of the offerer. Acceptance is the approval of the customer by
accepting the terms.44 Consideration:- For a valid contract it is very essential to consider some of the
important factors and go through from all the relevant elements. In fact consideration is
the term which shows all the indispensable laws and order.44 Capacity :-Capacity is the capability of the tourist to enter into contract by fulfilling all
the terms and conditions of the contract. In fact shows the capability of entering into a
contract for example major person have the power or authority to enter into a legal
contract.44 Certainty :- All the rules and regulation are appropriately prescribe by considering all
the appropriate factors.
Apart from this legislation plays a very eminent and indispensable role in the travel and
tourism sector because it provides useful rules and regulation for effective working of the
overall tourism sector.

3.2 covered in poster
Task 4
Date-25/05/2017
Subject
4.1Ethical Issues affected by the travel and tourism sector
In the organization the travel and tourism sector is considered as one of the important sector that
is still developing and is important part of economic development . It is a major driving force
which is interrelated with social and cultural factors that affects growth and development of
organization and it helps in creating and developing a market for current and prospective
employees that can change the environmental scenario in the long run (Holden, 2016).It is
considered as the driving force with which all the aspects related to organization growth and
development and are essential part of employment generation. Social factors are the factors that
are related to organizational social, ethical and morale values, the responsibilities towards
organizational development and all the ways and methods by which it can be made for
employment generation. Cultural factors are related to all the values and cultural traits that
persist in the organization and help in creating the environment for cultural prospective
development.
It is considered both an important aspect and dominant factor as both social and cultural factors
can result in overall growth and development. Research indicates that all the main aspects to be
considered for development of travel and tourism sector are social and racial discrimination,
sexual harassment, setting harmful resource utilization and providing unhealthy services to all
the customers are the main important aspects that should be considered as the main task because
this is all the main aspects that can create harmful effects on growth and development of
organization if not considered and evaluated on the grounds of development. So accordingly
each and every organization should consider all the aspects with full and fair trade trade
practices, unambitiousness and all the rules and regulations that can cause the organizations and

the sector to grow and develop.
Through the help of various acts and policies the all aspects that can be considered successful
for growth and development are Calculated on the grounds of economic development and the
main act to be considered is the equal treatment to both men and women. This act states that all
the men and women should be considered equal when providing all the goods and services in
each and every sector of the economy as there are all the processes that are related to generation
of racism between both men and women and it can generate loss to organizational
development,so it should be considered harmful on the grounds of developing economy by the
way of providing equal and fair trade practices to all the persons who are considered valuable
for the sectorial development. Men and women of poor caste can be considered to generate
extra benefits because of the lack of various resources they have in their hand and all the ways
that can create a harmful effect on growth of economy.
Thomas cook being the leading organization in the travel and tourism sector has evolved to the
main factor that affects the revenue and generates employment opportunities of the economy. It
has employed 19,000 employees and has been so efficient in its working that caters to all the
members that help the organization to grow an deal with the issues related to employment
opportunities.
4.2 CSR adopted by Travel and Tourism industry sector
A related to travel and tourism sector is considered as the main revenue generating source by
which all the development and growth related projects based on economic and prospective
sources can be incorporated and for the jurisdiction of all the methods and policies they are
considered effectual on the path of humanity, business germination and entrepreneurial
development . For development of social and ethical policies the tour and travel business sector
needs to analyse and communicate the requirements to all the local and responsible authorities
that can help them to run their business operations on the marketing and business
developmental sources(Hudson, and Miller, 2012). There are various marketing elements that
are to be considered while providing all the marketing aspects of social and ethical
responsibilities at ground level.
 Product should be provided to all the consumers keeping in mind all the elements of
marketing that can help them to run and establish business organizations on the
ethical standards and on the code of conducts. All the ethical standards includes all

the rules and policies that caters to the needs of organizational development and for
this every organization must evaluate every product or service on the grounds of
business level development so that when each consumer is provided the same type
of product or service they can have the capability to resolve all the ethical issues at
par. Available by the consumers if any.
 Price also plays an important and major key role in ethical standards because if the
ethics are not up to the standards based on the pricing strategies of the product they
can become a threat to the organization and this can help the employees to beer the
loss of all the problems and simultaneously they adopt different levels of methods
that will help them to degrade their policies. So very organization should keep in
mind all the responsibilities which they have towards the organizational
development and caters their needs on that.
 Place CSR refers to all the ways and policies by which every organization caters the
needs and responsibilities and the methods they can adopt to govern the member
driven organizations from being imparted to full implications and by this they will
need to analyse the perfect place in market where they can make available all the
products and services at the best possible outcome(Holden, 2016).This helps them
to generate related measures for employment opportunities.
 Promotion refers to all the policies by which every product is being transferred to the
consumers at the best level of generating revenue, cost, quality, and other resources
required for product and service development. Through the promotional techniques
an economy will be benefited by huge revenue generation and lot of employment
opportunities.
 People refers to all the members of the organizations that caters to the needs of
generating growth and development in the economy by evaluating ground level
developments at basis of hierarchical level so as to make the sector more productive
and workaholic .This creates a huge burden on the minds of consumers as they need
to employ all the managerial and technical staff that is being required at internal
and external level for growth and development opportunities.
 Physical Evidence can be treated as the most important aspect of CSR because they
are the proofs and reasons for the development of the particular sector and for that

the proofs and methods should be adopted in the best possible method available to
all the members of the organizations that requires its evaluation and resources needs
for developing enterprises at all the levels.
All the elements of marketing mix which are being adopted by the Thomas Cook are so
essential for CSR that can enable the employees and members to grow and expend their
working in other areas of the economy.
CONCLUSION
From the above report it is clearly mentioned that all the responsibilities and ethics which are to
be considered essential from the factor of view of organizational growth and development needs
to be catered around the social and cultural issues that can help in the growth and development
of business at the hierarchical level and can meet all the necessary changes that could be engaged
in the activities of providing information and knowledge about corporate social responsibility.
The CSR plays a vital role as when any company is entering in the business of developing its
responsibility then it should need to analyse social and ethical standards set up the market for
that organization. This will help in development of not only organization but also employee
development.

REFRENCES