Understanding the Work Environment: An Analysis of Amazon's Practices

Verified

Added on  2023/06/11

|10
|3098
|396
Report
AI Summary
This report provides a comprehensive analysis of Amazon's work environment, examining its organizational structure, ethical practices, and relevant public policies. It delves into the company's purpose and goals, highlighting its commitment to customer centricity and sustainability. The report discusses Amazon's ethical values, including adherence to company rules, effective communication, professional relationships, and taking responsibility. It also explores relevant legislation, such as the National Minimal Salary Act, Employment Family Members Act, Human Rights Act, and Data Safety Act, and how these laws impact Amazon's operations and employee relations. The report further addresses issues of social identity, focusing on equality and anti-discrimination measures within the workplace. It concludes by referencing evidence from other organizations and summarizing key points related to Amazon's work environment.
Document Page
Understanding the Work
Environment
1
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Introduction of organization .......................................................................................................3
Discussion of organisation’s main purpose and goals.................................................................3
Values and ethical practices.........................................................................................................4
Relevant public policy and legislation.........................................................................................5
Two forms of identity..................................................................................................................7
Discuss evidence from other similar contrasting organisations in developing key points..........8
CONCLUSION ...............................................................................................................................9
REFRENCES ................................................................................................................................10
2
Document Page
INTRODUCTION
Working environment is an important perspective which has been used in order to
develop better working conditions within an organization. This is an important perspective
which helps upon formulating organizational behaviour in terms of both internal and external
factors impacting organizations growth. Further, various aspects are included within working
environment followed by an organization. The concept is known for improving working within
an organization which allows work to be done more effectively. Scope of the perspective is
wider as it deals upon aspects related to business and its development. Nature is dynamic as it
makes business profit and revenue generated. The organization that has been taken is Amazon
which is an multinational e commerce organization. In this report things covered is based upon
ethical values used within working environment and legislation is required to be explained
regarding various legal perspective.
MAIN BODY
Introduction of organization
Amazon is one of the biggest online retailer organization which was formed by Jeff
Benzo in the year 1994. The organization is an manufacturer of electronic books and has its own
OTTP platforms for promoting web series. Its headquarters is set within Seattle, Washington.
The organization has wider functions performed in relation to books, music, movies, housewares
and electronic toys and other thinks which is sold by retailers. The organization belongs to e
commerce industry which has developed recently making organizations shift to online mode or
selling its goods(Oppel, Winter and Schreyögg, 2017). The aim of this reports is to develop
understanding about value and ethics to be used by an organization in making the values applied
within am organization. Further, legislations to be used by organization for its structural
improvement is explained. Then various theories relevant for organization is discussed. The aim
of “To continually raise the bar of the customer experience by using the internet and technology
to help consumers find, discover and buy anything, and empower businesses and content creators
to maximise their success”.
Discussion of organisation’s main purpose and goals
The organization like Amazon is focused over goals that are based upon building
sustainable business at both local and global level. Its mission is “ To develop as customer
3
Document Page
centric organization and committed over building sustainability within business regarding
employees, customers, and communities. Also they have mission to make carbon free future by
making people supporting value chain attain dignity and respect”. The main purpose of the
organization is to develop as business entity which makes sustainability provided within business
and its development. Through such perspective organization like Amazon should attain
sustainability in relation to employee and customers required to be maintained. The pre modern
period for Amazon has helped in developing better abilities that has lead towards development of
various aspects helping in making organization achieve goals and objectives more effectively.
Values and ethical practices
Ethical values are those perspectives which have been used within business by making
acceptance proved upon particular aspect. Under such practise laws and legislation are used for
applying the ethics within an organization. Such values are known as ethical considerations
which are developed in order to enhance working of an organization. Thus it is an important
perspective present in an organization (Curado, 2018). The ethical value is covered within ethical
code of conduct based upon making organization's process enhanced effectively. These ethical
practices help an organization over developing various perspectives more effectively. There are
certain ethical perspectives which has been followed by an organization and has been given as
follows:
Obey the Company’s Rules & Regulation
This is one of the most effective ethical perspective which is followed by an organization
in order to make organization's agreement with regulation formed more effectively(Para-
González, Jiménez-Jiménez and Martínez-Lorente, 2016). These rules and regulations are
mentioned within organizational policies. There are certain important rules which are tardiness,
inappropriate dressing, and language, etc. These guidance is related to an organization core
values required to be used within an organization. Therefore, it is important that new employees
properly read these rules & regulations in other not to defer them.
Communicate Effectively
Effective communication is an important perspective which is based over developing
better communication over dealing with issues within workplace. Communication effectively
impacts working culture of Amazon as communication cannot be done in appropriate manner. It
communication is poor then an organization is not able to make task completed on time. Further,
4
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
communication make work to be completed more effectively and quality results produced by
making information provided upon developing high range of customers.
Develop Professional Relationships
This is an important part which is based over focusing upon team work and helping
career development possible more effectively. Professionalism relationships makes proper
structure developed within working. Also through such aspect professional workplace and
integrity is maintained over improving productivity. The relationship makes low and high level
employee share ideas making knowledge to be passed to junior employee. This makes project
meet deadline over selling product. It makes an organization like Amazon handle all kinds of
professional worm which makes all kinds of work to be completed more in effective way.
Through this Amazon is able to make better relationship developed with various retailers for
supplying of products to them. This makes professionalism more effective in nature for product
circulation done.
Take Responsibility
This is important for an employee as it makes responsibility to be taken over decisions
making both team and manger take all kinds of responsibility performed with more efficiency. In
an organization like amazon these aspects are connected to ethical values as it makes proper
perspective developed within an organization like Amazon.
Relevant public policy and legislation
Legislations are one of the mos effective legals aspect which is connected with an
organization and is designed by local authorities and government in order to improve
organization and its working. Further, various kinds of legislations in relation over organization
like Amazon has been discussed as follows:
National minimal salary act, 1998: The act is based over developing minimal salary for
employees. The cause of employment law has hobby of workers and eradicating any kind
of exploitation done towards employees(Pavlov and et.al., 2017). This is based over
making various kinds of rules and regulations developed by an organization which
promotes positive changes within salary structure followed by organizations. As per this
idea of operating on the basis of contract has been suggested. Amazon with the help of
this act is able to develop proper structure for its employee which creates job satisfaction
within them. Through the act Amazon is able to achieve its goal of employee
5
Document Page
sustainability. If the act is not followed then it may lead towards impacting overall
performance of employees and organization at local and global level.
Employment family members act 1999: The act has been able to deal with desired
perspective which is shared within workplace. It leads over making employees family
attain security for long term helping employees focus over work and tasks performed by
them. In relation to an organization like Amazon focuses over employees and relationship
with them for making role of to be fulfilled more effectively. Through forming contract
and developing schemes employees families can be benefited in terms of fulfilling there
basic needs by providing employee health insurance and other insurances(Collings,
Wood and Szamosi, 2018).
Human rights act, 1998: The act has been used in order to provide basic rights to all
individual living within a country. These are basic rights which leads towards making
development done over human relations. Further, the act is required to be followed by
Amazon as it gives employees protection against any kind of infringement done towards
there basic rights by an organization like Amazon(Belizón, Morley and Gunnigle, 2016).
Data safety act 2018: The Data Protection Act 2018 is a United Kingdom Act of
Parliament which updates statistics safety legal guidelines within the UK. It is a
countrywide regulation which enhances the European Union's General Data Protection
Regulation and replaces the Data Protection Act. The Bill lets in exemptions for sure
styles of statistics processing, which includes processing with inside the hobby of
countrywide security, for criminal proceedings, or for journalistic purposes. The Bill calls
for that a serving replica of private statistics be saved in the territory of UK. The act
bounds Amazon towards keeping all information of its customers and employees
protected by creating secured software for it. Also the act has set downs guidelines which
is mandatory to be followed by all organizations operating within country.
Organisations can execute all of the operational sports nicely if the control and personnel
percentage right family members with every others. The supervisor of Amazon focuses at the
human relation technique which good enough family members allows in constructing the
aggressive crew that is used to take vital selection in phrases to undertake the adjustments. Sound
verbal exchange and obvious relation complements the contribution of personnel because of
6
Document Page
which supervisor can formulate feasible selection for a hit functioning (Sanders and Lin, 2016).
Similarly, implementation of employment law assist to hold the consider of personnel for
organisation due to the fact they get truthful remunerate and fitness operating conditions. Due to
which the supervisor examine the inner and outside surroundings and makes vast selection that
are observed with the aid of using the employees successfully.
Employment relation justify the functioning of an agency because it affects the general selection
making manner.
If the business enterprise of Amazon does now no longer percentage feasible relation
with personnel then they'll stay reluctant in term to complements their talent with the aid of using
obtaining new operating pattern. So higher worker relation help the organization to beautify the
productiveness with the aid of using handling sound relation with personnel (Zeuch, 2016).
Moreover, HRM practices too effect the selection making spherical and desires to followed in
keeping with the scenario or commercial enterprise surroundings. Like, if Amazon company is
dealing with troubles associated with the absenteeism fee then they are able to provide the bendy
operating surroundings to personnel in an effort to maintain their hobby and ends in
organisational success.
Two forms of identity
As employer like Amazon has been managing several troubles it's based completely upon
gender and colour. These perspectives are included on the basis of several forms of troubles
related over discrimination. In order to cope with the ones problems Equality Act 2010 is carried
out the act legally protects human beings from discrimination with inside the administrative
center and in wider society. It modified previous anti-discrimination felony tips with a single
Act, making the law much less complex to understand and strengthening protection in some
situations(Askenazy and Forth, 2016). The Act makes it unlawful to discriminate in competition
to someone on the grounds of any of these developments: age, disability, gender reassignment,
marriage or civil partnership, pregnancy and maternity, race, religion/belief, sex (gender) and
sexual orientation. These are frequently referred to as protected developments which is probably
These are age, disability, gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion or belief, sex, and sexual orientation.
In relation to this various kinds of perspectives has been cover which has promoted
equality within working place that is equal opportunities through this Amazon is able to ensure
7
tabler-icon-diamond-filled.svg

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
about workers by treating them equally and not tolerating any kind of discrimination related
overrate, colour, national origin, gender, gender identity, sexual orientation, religion, creed, the
presence of any physical, sensory, or mental disabilities, age, political ideology. These policies
has helped Amazon in dealing upon discrimination issues creates equality in its system making
work to be completed more effectively. Through this Amazon is able to make diversity created
within its working patterns followed in an organization like Amazon.
Discuss evidence from other similar contrasting organisations in developing key points.
Amazon (AMZN) competes head-to-head for marketplace percentage with a number of
the most important organizations with the world. While Amazon commenced out as an internet
store of books, it has grown over the a long time to grow to be the most important e-trade
corporation with the aid of using sales with the United States. • Amazon is the world's biggest
on-line store and is swiftly developing its footprint in different regions which includes bodily
retail stores, subscription offerings, and internet offerings. • Amazon's retail keep opponents
encompass Target, Walmart, Best Buy, and Costco. • For subscription offerings, Amazon
competes with Netflix, Apple, and Google. • In the internet offerings category, Amazon has
numerous opponents which includes Oracle, Microsoft, and IBM. In its quarterly and annual
monetary statements, Amazon breaks down wherein it gets its sales into 5 most important
categories: •Online stores •Physical stores •Third-celebration vendor offerings •Subscription
offerings •Amazon Web Services (AWS). This has made Amazon stay ahead of its competitors.
Amazon has various competitors like flipkart and myntra as they have been providing similar
services which leads upon developing better services which has given tough competition to
Amazon(Rawashdeh, 2018). The key points that has been followed by them has leads towards
enhancement of online services provided by Amazon. Also Amazon uses Alexa which is an
unique artificial software that made Amazon attain more sustainability within market.
8
Document Page
CONCLUSION
From the above document it's been decided that human aid control is the powerful crucial
a part of enterprise that focuses to decorate the overall performance of personnel in terms to reap
the unique goal. The tremendous cause in addition to scope of employer is to reap the boom via
way of means of hiring acceptable employees and achieve the goal of firm. Certain sports like
motivation, education as nicely improvement programme results in the process delight and assist
to flourish the overall performance of enterprise. There are numerous recruitment in addition to
choice methods that assist convey ahead the overall performance of appropriate candidate and
weed out fallacious ones. Moreover, powerful family members wishes to be shared among the
organisation and worker which greater the possibilities of productivity. Further, software of
employment law help the employer to keep the worker relation and advantage sustainable
improvement.
9
Document Page
REFRENCES
Books and Journals
Askenazy, P. and Forth, J., 2016. Work organisation and human resource management: does
context matter?. In Comparative Workplace Employment Relations (pp. 141-177).
Palgrave Macmillan, London.
Belizón, M. J., Morley, M. J. and Gunnigle, P., 2016. Modes of integration of human resource
management practices in multinationals. Personnel Review.
Collings, D. G., Wood, G. T. and Szamosi, L. T., 2018. Human resource management: A critical
approach. In Human resource management (pp. 1-23). Routledge.
Curado, C., 2018. Human resource management contribution to innovation in small and
medium‐sized enterprises: A mixed methods approach. Creativity and Innovation
Management. 27(1). pp.79-90.
Jouda, A. A., Ahmad, U. N. U. and Dahleez, K. A., 2016. The Impact of Human Resource
Management Practices on Employees Performance: The Case of Islamic University of
Gaza in Palestine. International Review of Management and Marketing. 6(4). pp.1080-
1088.
May, R. C. and Ledgerwood, D. E., 2017. One step forward, two steps back: Negative
consequences of national policy on human resource management practices in Russia. In
Human resource management in Russia (pp. 25-42). Routledge.
Nwachukwu, C. E. and Chladková, H., 2017. Human resource management practices and
employee satisfaction in microfinance banks in Nigeria. Trends Economics and
Management. 11(28). pp.23-35.
Oppel, E. M., Winter, V. and Schreyögg, J., 2017. Evaluating the link between human resource
management decisions and patient satisfaction with quality of care. Health care
management review. 42(1). pp.53-64.
Para-González, L., Jiménez-Jiménez, D. and Martínez-Lorente, Á. N. R., 2016. Do total quality
management and the European Foundation for Quality Management model encourage a
quality-oriented human resource management system?. International Journal of
Productivity and Quality Management. 17(3). pp.308-327.
Pavlov, A. and et.al., 2017. Modelling the impact of performance management practices on firm
performance: interaction with human resource management practices. Production
Planning & Control. 28(5). pp.431-443.
Rawashdeh, A., 2018. The impact of green human resource management on organizational
environmental performance in Jordanian health service organizations. Management
Science Letters. 8(10). pp.1049-1058
10
chevron_up_icon
1 out of 10
circle_padding
hide_on_mobile
zoom_out_icon
[object Object]