Lead Learning Strategy Implementation: Policies, Procedures & Training

This project provides a comprehensive exploration of implementing organisational learning strategies. It begins by outlining the roles and responsibilities of a learning and development specialist, along with potential constraints they may face. The project then delves into communication processes, contemporary assessment approaches, and the application of design thinking in strategy development. It emphasizes the importance of continuous improvement and explores implementation processes, including intended and unintended impacts. Various document types relevant to a learning organisation are identified, along with evaluation strategies and organisational learning theories. Compliance requirements, both national and international (e-learning), are examined. The project also involves practical tasks, such as writing reports, emails, and designing policies and procedures, and developing training sessions. The project concludes with revising existing policies and procedures, delivering training, and updating the company's organisational learning strategy.

Lead learning strategy
implementation

Contents
TASK 1.......................................................................................................................................................4
1. Four typical roles and responsibilities for a learning and development specialist within an
organisation.............................................................................................................................................4
2. Three constraints that a learning and development specialist may have in performing their role........4
3. Three consultation and communication processes that a company could use to support and encourage
staff to contribute to policy and procedure development processes.........................................................5
4. Three contemporary approaches to assessment instrument and strategy design..................................5
5. The contemporary approach of design thinking to organisational learning strategy development.......6
6. Importance of continuous improvement as part of a company’s organisational learning strategy and
outline three types of continuous improvement processes that could be used to undertake this..............6
7. Explain typical implementation processes for organisational learning strategy. Outline at least two
intended and two unintended impact that the introduction of new processes for learning strategies.......7
8. Identify five types of documents relevant to a learning organisation. For each document describe the
source and where the document would typically be found within a company.........................................7
9. Three evaluation strategies that can be used for reviewing organisational learning strategy...............8
10. Identify and describe two organisational learning theories................................................................9
11. Two quality management compliance requirements relating to organisational learning....................9
12. Identify and describe two international compliance requirements relating to e-learning.................10
13. Review the following documents and in relation to that review and list the compliance requirements
and obligations under each framework. Also list and describe the principles of assessment and the rules
of evidence as part of your review.........................................................................................................10
14. Review the documents in the documents and List and explain at least three criteria that you would
use to source learning resources based on these standards.....................................................................11
15. Identify and describe an example of each of the below that would be relevant to a person working
in a learning and development role. Describe how each is relevant.......................................................11
16. Identify and describe two technology and systems requirements that should ideally be in place to
facilitate the implementation of an organisational learning strategy......................................................12
TASK 2.....................................................................................................................................................12
1. Write a learning strategies report.......................................................................................................12
2. Send an email to Senior Management................................................................................................13
3. Meet with Senior Management and Take notes on the feedback that you receive.............................14
4. Design and develop an organisational learning strategy....................................................................14

5. Write learning and development policy and procedures....................................................................16
6. Develop compliant assessment and recognition policies and procedures...........................................17
7. Develop procurement and supply policy and procedures...................................................................17
8. Send an email to Senior Management................................................................................................17
TASK 3.....................................................................................................................................................18
1. Revise the Recruitment, Selection and Induction Policy and Procedures..........................................18
2. Revise the Performance Appraisal Policy and Procedures.................................................................19
3. Send an email to all management and staff........................................................................................19
4. Finalize the company Policies and Procedure....................................................................................20
5. Design and develop a training session on Emotional Intelligence.....................................................20
6. Deliver training on emotional intelligence.........................................................................................21
7. Validate assessment methods and tools.............................................................................................21
8. Send an email to Senior Management................................................................................................21
TASK 4.....................................................................................................................................................27
1. Review the organisational learning strategy implementation.............................................................27
2. Update the company’s policies and procedures.................................................................................27
3. Update the company’s Organisational Learning Strategy..................................................................28
4. Send an email to all staff...................................................................................................................28
5. Initiate and implement learning program partnerships.......................................................................28
REFERENCES..........................................................................................................................................29

TASK 1
1. Four typical roles and responsibilities for a learning and development specialist within an
organisation.
There are several role and responsibilities of a learning and development specialist in an
organization, from which some major of them are given below:-
 Design and develop training manuals – In an organization learning and development
specialist design as well as develop training manuals for employees so that they conduct
their work in effective manner (Ajmain and et. al., 2020).
 Assist learning and training program – It is role and responsibility of learning and
development specialist will assist learning and training program to its effectiveness for
employees.
 Conduct administrative task – According to this role of respective specialist to conduct
administrative task at the workplace this will include research, record maintaining and so
on.
 Maintain learning and development budget – It is responsibility of this specialist to
develop and maintain budget of learning and development programmes. Moreover, they
also plan programmes according to the decided budget of a company.
2. Three constraints that a learning and development specialist may have in performing their role.
In an organization there are several constrains through which learning and development
specialist go through while conducting their business operations and functions. From which
some main constraints are given below:-
 Dealing with change – According to this, at an organization change take place related to
merger, acquisitions, technology, budget, staffing and so on (Alkhodhair and et. al.,
2020). During this learning and development professionals through challenges related to
it because they need to develop programmes accordingly.
 Engagement of learners – It is challenge for the learning and training specialist to engage
learners as there are some learners not interested on learning who disturb others too. So in

this case it is challenging for specialist to engage all learner so that they can attain classes
in effective manner.
 Delivering consistent training – It is challenging for learning and training specialist to
deliver quality training and development programmes on continuous basis so that they
can increase their skills.
3. Three consultation and communication processes that a company could use to support and
encourage staff to contribute to policy and procedure development processes.
There are several consultation and communication procedure which a company may
adopt in order to support as well as encourage staffs for contributing to the policy and procedure
development process. From which some main processes are given below:-
 Ask for suggestion and feedback – According to this process a company need must ask
for feedback and suggestion with employees so that they feel connected to workplace.
Through this staff feels connected and encourage contributing to policy and procedure
development (Ateş and et. al., 2020).
 Provide training when required – In respect of this management must provide training to
staffs when they required because through that they can conduct feel engaged with
workplace as well as it will also encourage them to contribute in the policy and
procedure.
 Involve employees in decision making – By involving staffs in the decision making
process they feel connected to the company which encourage them to contribute in the
procedure of policy development in effective manner. This will motivate employees in
effective manner.
4. Three contemporary approaches to assessment instrument and strategy design.
Contemporary approach is determined as new, current and recent approaches in the field
of management. There are several contemporary approach which a company may adopt for the
assessment of instrument as well as strategy design, from which some main are mention are
mentioned below:-
 Training approach – According to this contemporary approach management must
provide training to staffs so that they will conduct assessment of instruments as well as

strategy design in effective manner (Barros and Fischmann, 2020). This will also help in
developing or improving business operation and functions effectively.
 System approach – According to this management of a company will develop as well as
implement proper system which helps in accomplishment of assessment in effective
ways. Moreover it will also leads to assessment of design as well as instruments in proper
ways which leads to attainment of desire goal.
 Leadership approach – According to this management will conduct evaluation of process
at every stage which helps in assessment of desire design as well as instrument in
effective way.
5. The contemporary approach of design thinking to organisational learning strategy
development.
For a company it is essential to design thinking related to the organizational learning
strategy development because that helps in increasing skills of staffs (Diderich, 2020). There are
several contemporary approaches which a company adopts for the organizational learning
strategy and development. From which some of them are mentioned below:-
 Design training and development program – According to this a company can develop
training as well as development program according to the requirement of employees
related to the learning strategy as well as development. This is so because through it they
can increase their knowledge, skills and abilities.
 Conduct continuous assessment – In respect of this a company management must conduct
continuous improvement activities at their workplace as that will help in determining
requirement of learning strategy and development. In addition to this, it will also help in
designing learning programmes according to the requirement of employees.
6. Importance of continuous improvement as part of a company’s organisational learning
strategy and outline three types of continuous improvement processes that could be used to
undertake this.
For every company it is essential to conduct continuous improvement process because
through it they can improve working and performance of their employees in effective manner
which leads to attainment of desire goal successfully (Hoch, Scheiter and Schüler, 2020).
Moreover, it will also help a company in gaining high competitive advantage at the potential

marketplace because their employees will perform their work effectively. There are several types
of continuous improvement process, from which main three are Sig Sigma, PDCA (Plan, do,
check and act) and TQM (Total quality management). Through these processes a company can
improve effectiveness of their employees as six sigma help in determining inappropriate stage
from the process whereas through PDCA model they can plan, conduct activities then check its
effectiveness and then act according. In addition to this by implementing total quality
management employees effectiveness get increase along with their performance.
7. Explain typical implementation processes for organisational learning strategy. Outline at least
two intended and two unintended impact that the introduction of new processes for learning
strategies.
The common or typical implementation process for a company learning strategy based on
various steps in which first is to conduct situation analysis to know requirement of strategy or
plan. Then next stage is to define strategic vision and choice after that measurement of process
will be conducted like what will be effectiveness of specific process after implementation
(Humaerah and Sari, 2020). Then at the last stage after understanding effectiveness
implementation of strategy will be conducted. While implementing the process the main two
intended factor which impact are budget as well as time. On the other hand main two unintended
aspects are change in climate or occurrence of natural disaster as well as conflict while
conducting process. So it is essential for company management to understand these factors
before implementing new process for the learning strategy.
8. Identify five types of documents relevant to a learning organisation. For each document
describe the source and where the document would typically be found within a company.
Document Source Location
Project plan Succession Story - in respect
of this document of problem
plan will be based on source
of any person succession
story.
Cloud software
Project task sheet Problem observation – Hard disk of a company

according to this problem
observation source is
effective for determining
project task sheet.
Interview transcripts Interview – In respect of the
interview transcription
document source will be
interview which is
conducted at the workplace
outside based on the
requirement.
Hard disk of the
company
Guidelines documents Improvement rationale – for
the development of the
guideline document main
source will be improvement
rationale as that will help in
developing guideline
according to requirement
(Kalyal and et. al., 2020).
Cloud software
Checklist Dairy Study – study on the
regular basis will help a
company in the development
of checklist related to the
specific topic.
Cloud software and hard
disk of firm.
9. Three evaluation strategies that can be used for reviewing organisational learning strategy.
For a company management it is essential that they must conduct analysis and review of
organization learning strategy because that will help them in developing further strategies as well
as plans accordingly. There are numbers of methods or strategies which can be used to review
organizational learning strategy, from which main three are mentioned below:-

 Conduct evaluation regularly – According to this company need to conduct continuous
evaluation of their employees as that will help them in determining effectiveness of
employees and learning strategies which they implemented.
 Ask question in middle of process – A company management may ask question in the
middle of the any process with employees as that will help in knowing how effective
their learning strategy is for staffs (Karli, 2020).
 Interact with staffs – Management may also conduct interaction with staffs as that will
help in determining is employees fell that learning strategy is proper or not according to
them.
10. Identify and describe two organisational learning theories.
Organization learning theory is considered as framework which is adopted by a company
in order to conduct practices related to the learning and development. There are several theories
of learning which a company management may adopt from which some main are mentioned
below:-
 Behaviour learning theory - Behaviorism is a learning hypothesis that just spotlights on
equitably recognizable practices and limits any free exercises of the brain. Conduct
scholars characterize learning as just the securing of new conduct dependent on
ecological conditions.
 Social Constructivism theory – According to this, knowledge will be developed within
social contexts by conducting interaction with the knowledge community. In this
integration of employees will be done into the knowledge community. In addition to this,
respective learning model facilitate as well as conducted under the professional at the
workplace where group or employees get encouraged effectively.
11. Two quality management compliance requirements relating to organisational learning.
For a company it is essential to conduct organization learning because through that they
able to increase effectiveness of their employees which help in attainment of desire goal in
successful manner (Mukhamad and et. al., 2020). There are several quality management
compliances which a company can adopt for the learning and development at the workplace.
From which major two are mentioned below:-

 Always keep procedure simple – By adopting respective quality management compliance
a company able to make employees understand effectiveness of learning procedure as
well as they will also able to increase their knowledge and understanding effectively.
This is so because when the process is simple and effective them learning become
interesting.
 Adopt Key performance indicator – According to which a company able to evaluate
performance of their employees before and after the learning process (Namada, 2020).
Through this an organization also able to know effectiveness of their learning strategy for
the employees as well as according to outcome management may develop learning plan
or strategy.
12. Identify and describe two international compliance requirements relating to e-learning.
There are various international compliance requirements by a company which are related
to the e learning. The main two international compliance requirements in respect of e learning
are given below:-
 Gather an e learning team of local experts – According to this it is essential for a
company to consider gather an e learning team of the local experts who can help them in
guidance as well as they can get available any time when there is requirement of experts.
 Keep Tech limitation in mind – In respect of this international compliance requirement
related to the e learning company management must kept their technology as well as all
equipments up to dated because that will help in conducting e learning practices in
effective manner.
13. Review the following documents and in relation to that review and list the compliance
requirements and obligations under each framework. Also list and describe the principles of
assessment and the rules of evidence as part of your review.
By analyzing the given documents it can be determine that there are several requirement
and obligations of compliances which is essential for a company to adopt because through it they
can conduct their business effectively (Nkuda, 2020). There are several obligations and
requirement a company need to considered several factors such as their must be proper inputs to
the training plan, learner get opportunity for skill development, on the job performance
assessment must be conducted and many more. In addition to this there are several principle and

rules need to determined by a company such as discuss progress with employees, determine
future support need, plan for training and assessment, conduct role and responsibilities and so on.
14. Review the documents in the documents and List and explain at least three criteria that you
would use to source learning resources based on these standards.
There are several sources which a company may adopt in respect of the learning
resources based on standard. It is necessary for the management to understand these standards as
well as develop strategies accordingly related to the learning because that will help in attainment
of desire goal as well as objectives in successful manner. From which main three criteria are
given below:-
 For a facilitator of the learning program it is essential to facilitate learning with the
technology in order to support student achievement of the ISTE standards for the students
or employees (Nwachukwu, Zufan and Chladkova, 2020).
 For designer it is essential to conduct design of learning activities as well as environment
in effective manner which help in recognizing learner variability effectively.
 For a leader it is essential to determine opportunities for leadership as that will support
learner’s empowerment for improving learning as well as teaching.
15. Identify and describe an example of each of the below that would be relevant to a person
working in a learning and development role. Describe how each is relevant.
While a person is conducting its work at the role of learning and development they need
to considered several factors because through that they can conduct their work in effectively.
Below main three aspects are given which they need to considered:-
 Legislation – According to this it is essential for person who is working at learning and
development role to considered all legislations developed by government such as
discrimination act, equal opportunities to all and many more.
 Code of practice – In respect of this it is necessary for a person working at learning and
development role to follow code of practices for example employees need to know about
their health and safety practices.

 National standards – According to national standard a person working in learning and
development role need to considered national standard which are related to the primary
and secondary education of individuals.
16. Identify and describe two technology and systems requirements that should ideally be in
place to facilitate the implementation of an organisational learning strategy.
There are several technology and system which a company needs to determine while
facilitating the implementation of a company’s learning strategy. In respect of this, below two
main technology and strategy are given which help in implementation of organizational learning
strategy:-
 Adopt innovative idea of learning – According to this an organization can implement one
to three minute daily learning bite so that employees feel interactive as well as get
engaged effectively in learning procedure.
 Customize learning according to company’s culture – In respect of this a company need
to design their learning and development program according to their culture because that
will be more relevant for the company and its growth (Riesener and et. al., 2020).
Moreover it also motivates employees to learn new things effectively.
TASK 2
1. Write a learning strategies report
Models and approaches
Models and approaches which are used by Grow Management Consultants are on the job
training, online learning and interactive training as these will support strategic requirement of
company learning.
Company growth
Organization learning leads to growth of company as that will help employees in
conducting their work in effective manner according to proper guidelines.
Learning policies