Leading and Managing Organisational Change: BSB61015 Assessment

This project delves into the multifaceted aspects of leading and managing organizational change, addressing various activities and assessments. It begins with an introduction to the significance of leadership in organizational growth and development, followed by an analysis of strategic planning, including the formulation of goals and objectives. The project explores different types of organizational changes, such as strategic, structural, and process changes, while also considering external factors impacting organizational objectives like economic fluctuations and technological advancements. Risk analysis, development of change management plans, communication strategies, and resource allocation are also discussed. The project covers various assessments, including activities related to change management, skills and knowledge, and a major activity focusing on practical applications of change management principles. The project emphasizes the importance of effective communication, stakeholder involvement, and resource allocation for successful change implementation, ultimately aiming to increase productivity and achieve organizational goals.

Running head: Lead and manage organizational change
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Contents
ntrod ctionI u .................................................................................................................................................3
A e ment Acti itiess ss 1: v s.............................................................................................................................3
Answer to 1A...........................................................................................................................................4
Answer to 1B...........................................................................................................................................6
Answer to 1C...........................................................................................................................................6
Answer to 1D..........................................................................................................................................9
Answer to 1E.........................................................................................................................................11
Answer to 2A.........................................................................................................................................12
Answer to 2B.........................................................................................................................................12
Answer to 2C.........................................................................................................................................14
Answer to 2D.........................................................................................................................................14
Answer to 3A.........................................................................................................................................16
Answer to 3B.........................................................................................................................................17
Answer to 3C.........................................................................................................................................17
Answer to 3D.........................................................................................................................................19
Answer to 3E.........................................................................................................................................19
Answer to 3F.........................................................................................................................................21
Answer to 3G.........................................................................................................................................21
Assessment 2: Skills and Knowledge Activity.........................................................................................23
Answer to Q1.........................................................................................................................................23
Answer to Q2.........................................................................................................................................23
Answer to Q3.........................................................................................................................................23
Answer to Q4.........................................................................................................................................24
Answer to Q5.........................................................................................................................................24
Answer to Q6.........................................................................................................................................25
Assessment 3: Major Activity...................................................................................................................26
Answer to Q1.........................................................................................................................................26
Answer to Q2.........................................................................................................................................26
Answer to Q3.........................................................................................................................................26

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Answer to Q4.........................................................................................................................................26
Answer to Q5.........................................................................................................................................27
Answer to Q6.........................................................................................................................................27
Answer to Q7.........................................................................................................................................27
Answer to Q8.........................................................................................................................................27
Answer to Q9.........................................................................................................................................28
Answer to Q10.......................................................................................................................................28
Answer to Q11.......................................................................................................................................28
Answer to Q12.......................................................................................................................................29
Answer to Q13.......................................................................................................................................29
Answer to Q14.......................................................................................................................................29
Answer to Q15.......................................................................................................................................29
Answer to Q16.......................................................................................................................................30
Answer to Q17.......................................................................................................................................30
Answer to Q18.......................................................................................................................................31
Conclusion.................................................................................................................................................31
e erenceR f s.................................................................................................................................................32

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Introduction
All the organizations experience the phases of growth and development. So, leading and
managing the direction, structure and the human side, in particular, is a crucial part of the
capabilities of the leader to grow and advancement (Jansson, 2013).
. So, in this assignment, the various aspects of the leading and managing the organizational
change shall be discussed with the help of different activities.
Assessment 1: Activities

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Activity
Answer to 1A As goals and objectives are significant for strategic planning because
they have the capability to transform the mission and vision into
achievable targets. The goals describe the way to identify the
opportunities for change in the organization.
With the help of goals, the leaders can determine the market share they
want to achieve or the type of operating environment they want to
introduce in the company.
The examples of the strategic change to be introduced as a result of the
analysis of the organizational objectives include strategic, structural,
process and people changes. The strategic changes comprise changes in
the overall purpose, strategy, goals and mission of the organization in
order to align its activities with the changes like change in the policies of
the company. The structural changes are made in the structure of the
organization to affect how it is run like changes in the chain of command.
The process change may comprise expanding the scope of work managed
by the organization consisting of consumers, partners and suppliers
(Power, 2012).
In the context of people to be introduced to change and make them
accustomed to it, they should not be told in the initial stage about it until

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Activity
they understand that it is beneficial for them.

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Activity
Answer to 1B The existing policies and practices are reviewed in the context of strategic
objectives as the policies should exist to cover each and every aspect of
organizational control and they are effective only when they are applied.
They should be reviewed and updated on a regular basis by the personnel.
As per SAGES, (2018) implementation of a new technology requires the
integration of the needs and perceptions of the management as well as
people working in the company. So, the policies related to the
investigation, planning, implementation and evaluation should be
followed so that the new technology can be understood by the workforce
as well.
Answer to 1C One of the six factors having an impact on the achievement of the
objectives of the organization is the economy. The market fluctuations
which are based on currency devaluations and politics create a great
impact on the achievement of the objectives of the company. Secondly,
the solvency of banks may impact the capability of the organization to do
business.
Thirdly, the natural calamities affect the company in accomplishing its
objectives. Fourthly, the infrastructure of the country such as highways
and laws may either prove disastrous or advantageous for the company.
Fifthly, the market trends and lastly the change in the government

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Activity
regulations can create a strong impact on the company attempting to
achieve its objectives.
Current factors
Political Changing regimes of government influence of
policies and laws which regulate or tax the tourism
business.
Economic The tourism sector also involves the economic costs
comprising of direct costs incurred by the business
and government aids for improving the
infrastructure.
Sociological Since there is the aging population in various
countries, it may change the needs of the market. To
attract them the business might have to advertise the
activities related to travel and relaxation rather than

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Activity
adventurous activities.
Technological In the world of tourism, new technologies are
emerging which are used by the competitors to
attract the tourists. The company had to adopt them
to attract new consumers and retain the older ones.
Legal Legal factors consider the discrimination law,
tourism act, consumer, health and safety and
employment laws of the country.
Environmental The environmental factors are changes in the
climatic conditions. The change in the temperature
can impact the tourism industry (Gregorić, 2014).

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Activity
Answer to 1D :
Factor Answers may include:
Performance Gaps Performance planning, evaluation of
performance and day to day coaching.
Business opportunities Change in the infrastructure and
governmental policies. Introduction of social
media and innovation in technology.
Business threats Change in technological evolutions and
demands can alter the perception of the
consumers. The emergence of new
competitors and unstable legal and political
regulations can also impact the business.
Management decisions Globalization of the markets with the rapid
change in technology can force the managers
to change the policies of the company for its
survival in the market. Managerial decisions

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Activity
to fight a hostile takeover can also change the
policies of the company.
As per Mutea(2013), a feedback system should be evolved which is
related to the motivational incentives of the employees so that the
workforce is dedicated towards 100% consumer satisfaction. For
outperforming the competitors, a competitive strategy for recognizing the
resources which deliver unique and sustainable value for the company
should be developed.

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Activity
Answer to 1E When the priorities are assigned to the change requirements then it is
often discovered that some of them are not necessary and hence they can
be removed.
The agenda of meeting for introducing the change for improving the
productivity and reduction of waste can be forecasting the market
expectations, availability of equipment and human resources and
inventory control along with analyzing the risk factors.
In order to identify opportunities for a major change in the company, the
consumer segmentation should be assessed. Direct and indirect
competition analysis and assessment of complementary products and
services should also be performed.