BSBINN601 Lead and Manage Change: Organizational Project Plan

This document presents a change management project plan developed for BSBINN601, focusing on Label Clothing Company, an Australian startup. The plan details changes aimed at enhancing employee motivation through financial and non-financial benefits. It covers the rationale for change, objectives, procedures, and expected benefits, including improved project outcomes, reduced costs, greater employee satisfaction, better customer experience, and higher profit margins. The plan outlines strategies for managing resources, implementing change, and establishing reporting, monitoring, and review protocols. The analysis includes information gathered from various sources to identify key areas for improvement and alignment with business goals. Desklib provides this and other solved assignments for students.

BSBINN601 LEAD AND MANAGE ORGANISATIONAL
CHANGE
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Project 1
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By
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Table of Contents
BSBINN601 LEAD AND MANAGE ORGANISATIONAL CHANGE...............................................................1
Develop, document and present a completed change management project plan.....................................................3
Introduction of your Business & this Plan...............................................................................................................4
Explain where you will make changes and why?....................................................................................................5
What information did you gather and analyze when identifying the changes that need to be made?.....................6
Sources:....................................................................................................................................................................6
Outline the rationale for the change, the change objectives, the procedures to be followed and the expected
benefits of the change..............................................................................................................................................7
How will you manage, resource and implement the change?..................................................................................8
What reporting, monitoring and review protocols will you follow?.......................................................................9
Conclusion.............................................................................................................................................................10
References..............................................................................................................................................................11
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Develop, document and present a completed change management project plan.
Change management plan is defined by determining a complete structure that involves steps and
measures for the business to implement change management process. There are different elements that play an
important role for change management plan these involves defining the goals, communication, management and
training. Change management plays a crucial role for managing the change process and helps to determine that
all the other core activities pertaining to the change process such as managing, scheduling, defining the scope,
communication and ensure that all resources are aligned and controlled. The change management plan also
helps to reduce the consequence of change on the employees, customers, business and all the other stakeholders
of the business. The change management plan includes different steps some of them are outlined below:
Demonstrate the reason for the change
The first and prior step in the change administration plan is to define reason why the change has been
introduced. Label clothing company wants to bring changes in the management system wherein the business is
looking for introducing change in order to facilitate employee engagement by the way of offering financial and
non-financial benefits to the employees.
Determine the scope
The adjacent step involves defining impact of the change management plan. Introducing and appraising
employee motivation at work will greatly help and positively affect the organizational objectives. It will act as a
way to stimulate employee contribution to accomplish productivity, introducing policies that encourages
employee engagement and motivation and other positive effect can be seen in the workforce management
(Bigdeli and et.al., 2017).
Identify stakeholder and change management team
The stakeholders of the business involve employees, customers and investors. The change management
team involves outlining the mission and managing the control in the change management process.
Clarified expected benefits
The expected benefits with the help of change management plan can be seen such as enhanced activity
and employee satisfaction at work. That further facilitates other several benefits such as efficiency, enhance
customer experience and overall business success.
Defining the budget
It is important that businesses clearly define the overall budget to be involved. The estimated budget by
Label Clothing Company is 2427 pounds.
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Communication plan
It is important to rightly communicate the value and importance of change management plan and foster
reliability of employees at work. Label Clothing business rightly communicates the overall change management
plan to the internal stakeholders, it’s utilities to the business and the positive sides of implementing the change
in the business organization.
Introduction of your Business & this Plan
The report is in the context of label clothing company which is a clothing brand and a start-up business
based out of Australia. Label clothing company aims to deliver quality market offerings at exclusive ranges, the
apparels delivered by the business includes covering all the age groups ranging from kids, women and men. The
main USP of the business is to deliver trendy fashionable clothes especially focusing on the youngsters as
young section of the society generally involves the most in shopping, the business wants to deliver the message
of that there is no age limit for wearing trendy fashion apparels. Label clothing company promises to deliver
quality market offerings and promotes is the practice of sustainable concept in order to deliver value to the
customers. The sustainable concept adopted by Label clothing company helps to justify that each and every
apparel manufactured being mindful of all the environmental issues and measures taken. The quality and
sustainable ranges introduced by the business helps to reflect corporate social responsibility taken by the
business in the marketplace and earn the loyalty of the business towards the customers and the environment.
The employees are the important asset and an integral part of any business. Thus, the business plans to
introduce the change management process the main motive of introducing is to encourage employee motivation
by delivering benefits. Encouraging employee motivation not only satisfies the working staff but also helps the
business in many ways such as increasing productivity, increasing number of employee retention and so on
(Burnes Hughes and By, 2018).
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Explain where you will make changes and why?
For managing the change management process in Label Clothing Company the executives conduct
diagnosis of current business situations and rightly frames organizational needs for implementing changes in the
organization.
Technology
Label clothing company deploys different technology and analytical tools in order to evaluate the
performances of each employee at work. The embedded software in order to evaluate the performances of
employees that further will help to make decision making pertaining to offer motivation and deliver them
appraisals based on the performance. Other technology used by the organization involves employment
information system (EIS) in order to record and store relevant information about the employee and their
performance at work (Day, Crown and Ivany, 2017).
Mission
The major mission of the business is to focus being employee oriented as encouraging employee
motivation would deliver greater benefits to business success.
Change management process revolves around accomplishing employee satisfaction and productivity at work by
offering performance based employee appraisals.
Operations
Label clothing Company bring amendments in organizational structure by following flat organizational
structure in order to hasten communication directly with the working staff, quick decision making and quick
accountability by each and every employee at work.
Strategy
The Label clothing company bring amendments in its organizational strategies by focusing on employee
oriented approaches wherein believing that employees are the integral part and the key source for managing
business activities. The strategies implemented by the business focuses on establishing strong communication
channels in the workplace in order to facilitate proper feedback and employee engagement activities. The
employee in the workplace is also be taken to frequent group meet both in persona and through virtual
platforms. The business executives also plan to deliver training and other opportunities so that the employees
are competent enough to render value to the customers and bring business profits (Farkas, 2016).
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Culture
Further, leaders in the Label Clothing Company follows democratic leadership styles in order to
facilitate participation of employees in the important decision making of the employees at work. democratic
leadership helps to encourage communication and listening all the employee concerns and viewpoints of the
employees.
What information did you gather and analyze when identifying the changes that need to
be made?
For implementing the changes process plans, the business executives of Label clothing company have
gone through different ideas and viewpoints for rightly enhancing the business productivity and accomplishing
organizational objectives. It involves collection of relevant information from different sources. The business
came across different subjects before defining the right change management objectives. The executive
researched for information to identify the main reasons for enhancing the productivity of the business, wherein
viewpoints also came across such as investing on research and development for better customer experience and
rightly establishing strong market offerings, working on formulating effective marketing objectives, investing
on shares to enhance financial capabilities and so on. From all of the above discussion the business came across
for introducing change process plan from the grassroots that is establish a strong workforce so that the business
is first able to meet its existing targets and expectation then moving further to accomplish other core functional
activities for sustaining in the market place (Kuang, 2018).
Sources:
How to Create a Change Management Plan. 2021. [Online available thrpugh
;<https://www.aipm.com.au/blog/how-to-create-a-change-management-plan>]
Expert Guide to Writing an Effective Change Management Plan. 2021. [Online available
Through;<https://www.smartsheet.com/expert-guide-writing-effective-change-management-plan>]
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Outline the rationale for the change, the change objectives, the procedures to be followed
and the expected benefits of the change.
Better project outcomes
No matter even if a business organization deploys latest technologies, it needs skillful people to use
managing business activities. Thus, it can be said that employees are the integral part of the organization who
are required to execute the workings and accomplish better outcomes. When employees are fully satisfied and
motivated they tend to give their better efforts towards work. So, it is no-brainer that when employees are fully
satisfied in the workplace and have the required potentials to complete the desired job role they add their
hundred percent efforts to execute any work.
New project cost
Label Clothing Company uses performance management systems for determining the potential of each
individual towards delegated work. Evaluating potentials greatly works to lower down the project cost as
business don’t have to spend extra for recruitment but can utilize the available human resource (Luu and Phan,
2020).
Greater employee satisfaction
Employee appraisal and performance assessment system works as a helping hand for promoting
employee satisfaction as in when employees feel satisfied they are able to deliver their loyalty, better efforts and
is a great help to words maintaining employee retention. Wherein employees feel unsatisfied, they tend to leave
the organization which also becomes a major reason for increasing employee retention and business
inefficiencies.
Better customer experience
Label clothing Company makes B2C selling transactions wherein enhancing consumer experience is the
major concern for the business. By deploying effective training solution to the employees so that the employees
are competent enough would surely enhance the customer experience be it analyzing the current customer
preference, technical skills required for conducting marketing, managing customer grievances or any other
customer oriented activity.
Higher profit margin
Just the way finance is a blood to the business similarly employees acts like the bone of the business,
which means that both go hand-in-hand and plays a crucial role for accomplishing business success.
Implementing the change management process where Label Clothing company looks for enhancing the
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organizational strategy by switching towards performance assessment and employee motivational approaches
would surely ensure that the employees are satisfied with their jobs and are using their potential to the best to
accomplish productivity at work that further enhances the profitability margin (Rosenbaum, More and Steane,
2018).
How will you manage, resource and implement the change?
Clearly define the change and align it to business goals
In order to manage resources for implementing the change it is important that change process objectives
clearly match and aligns to business goals. Label Clothing business believes that employees are integral part for
accomplishing business objectives and success, therefore, the business works on developing workforce towards
better efficiency and productivity in order to meet the business expectations and targets.
Determine impacts
After that the business is sure about implementing the change management plan into the business it is
important that the business is able to clearly define the impact of introducing the change. Label clothing
company is looking to implement change management process that would greatly help and positively impact in
different other ways to the business. Right from enhancing the profitability to better productivity, employee
satisfaction, improved customer experience and several benefits can be experienced by the business by simply
working on introducing changes in the existing business functions of just been workaholics rather than focusing
on workforce management and development in the organization (Buick, Blackman and Johnson, 2018).
Develop a communication strategy
Establishing a communication strategy is important right from delivering feedback for the performance
of each employee, assigning roles and responsibilities, defining business goals without communication the
business would not be able to get a proper structure for managing different core function units. Thus, Label
Clothing business formulates a flat organizational structure in order to hasten communication process so that the
business executive can directly communicate and scrutinize the performance of each and every employee at
work. The flat organizational structure introduced by the business motives to bring amendments in the existing
communication structure would also help to formulate quick decision-making by collecting group viewpoints,
opinions and criticism for each and every important decision to be made it would also help the employs to feel
engaged and loyal towards the organization.
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Provide effective training
Providing effective training is as important as managing any other functional activities such as finance,
marketing, sales and others. Label clothing company develops the change management process that focuses on
establishing highly efficient workforce. The association adopts to different technological tools for managing an
assessment of performance and offering required training so that each and every individual in the business is
able to give their hundred percent efforts.
Implement a support structure
A support structure can be defined by the Basis of structure that facilitates growth and managing
organizational activities. Label clothing business deploys a support structure by implementing information
technology so being flexible for adapting changes in the business irrespective of different organizational
contexts.
Measure the change process
In order to measure the change process, the business adopts different strategies for evaluating the
success of measuring the effectiveness of change management plan. These approaches include both manual and
technical tools for measuring and controlling the change process plan (Smirnova, 2015).
What reporting, monitoring and review protocols will you follow?
Now that the business formulates and executes the change management plan, the most important step is
to measure the success. Label clothing business uses different ways in order to measure the effectiveness, these
are discussed below:
Collecting feedback from users
Label clothing business collect feedback from the customers that how for the business meets their
expectations. Evaluating feedback after the execution of change management process and then comparing them
with the past consumer surveys and feedback would you help the business to determine that how good the
business has been able to do meet the expectations.
Carrying out compliance audit on new processes, systems and job rules
Carrying out audits is important as it helps to determine the business performance and effectiveness in
respect of new processes, job roles, systems and the overall business performance so far.
Reviewing areas of resistance and work with sponsors and direct supervise to work through strategies
The control and measuring activity conducted by the business helps to determine the areas of resistance
and work on them by deploying necessary strategies.
Identifying areas of success
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It is always important to identify the areas of success that contributes towards enhancing business
profitability and accomplishing objectives (Waddell and et.al., 2019).
Conclusion
Thus, it can be said that managing change process plan is very important as sticking just to a strategy
and organizational structure would make the business process slow and tedious after a time being. Wherein
when the business adds flexible changes be it managing employee performance, marketing activities, managing
sales and any other business activities, introducing amendments in the business would greatly help to encourage
business efficiencies. In some cases, it is also possible that adapting to flexible change might not work, the
business has to frequently measure and control the effectiveness and the success of change management as in
when the business do so, it would help to identify the areas of strength and weaknesses and would be able to
add flexible amendments that rightly suits business objectives.
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References
Bigdeli, A. Z. and et.al., 2017. Organisational change towards servitization: a theoretical
framework. Competitiveness Review: An International Business Journal.
Buick, F., Blackman, D. and Johnson, S., 2018. Enabling middle managers as change agents: Why
organisational support needs to change. Australian Journal of Public Administration. 77(2). pp.222-235.
Burnes, B., Hughes, M. and By, R. T., 2018. Reimagining organisational change leadership. Leadership. 14(2).
pp.141-158.
Day, A., Crown, S. N. and Ivany, M., 2017. Organisational change and employee burnout: The moderating
effects of support and job control. Safety science. 100. pp.4-12.
Farkas, F., 2016. Hard and soft approaches of strategic organisational change management. Strategic
Management. 21(2). pp.13-22.
Kuang, Y., 2018. Managing resistance: The contribution of transformational leadership on followers’ self-
efficacy during incremental organisational change (Bachelor's thesis, University of Twente).
Luu, D. T. and Phan, H. V., 2020. The effects of transformational leadership and job satisfaction on
commitment to organisational change: a three-component model extension approach. The South East
Asian Journal of Management.
Rosenbaum, D., More, E. and Steane, P., 2018. Planned organisational change management: Forward to the
past? An exploratory literature review. Journal of Organizational Change Management.
Smirnova, J., 2015. How to help employees to go through organizational change. Importance of
communication.: Case Company X.
Waddell, D. and et.al., 2019. Organisational change: Development and transformation. Cengage AU.
Online:
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