This project, submitted by a student, addresses the core concepts of leading and managing effective workplace relationships within the context of the BSBLDR502 unit. The assignment presents two simulated workplace scenarios. The first scenario involves a marketing call center and focuses on improving communication and addressing operational issues, with the student developing strategies such as a 'Raising Red Flags' email system and weekly problem mitigation calls. The second scenario is a role-play centered on AllGo's initiative to hire people with disabilities. The student, acting as team leader, facilitates a discussion with HR team members, using TED Talk videos to increase understanding of disability issues and appropriate recruitment practices. The assignment includes discussions on policy implications, recruitment practices, employee training, and the importance of creating an inclusive workplace. The document also includes examples of reward and recognition schemes.
![[object Object]](/_next/static/media/star-bottom.7253800d.svg)
