Analysis of Leader and Manager Roles within Primark Stores Limited

This report provides a comprehensive analysis of the distinct roles of leaders and managers within an organization, using Primark Stores Limited as a case study. It begins with an introduction to the concepts of leadership and management, emphasizing their importance for organizational performance. The main body of the report delves into the specific roles of leaders, such as creating vision, motivating employees, delegating responsibilities, providing resources, and leading change. It also outlines the functions of managers, including leading and monitoring operations, acting as a spokesperson, and controlling resources. The report further highlights the characteristics of effective leaders and managers, differentiating their skills and approaches. A critical analysis compares the roles and functions of leaders and managers in various organizational scenarios, such as addressing performance issues or high employee turnover. Finally, the report examines different leadership theories, including situational, systems, and contingency theories, to provide a broader understanding of leadership approaches within organizations. The conclusion summarizes the key findings and emphasizes the significance of both leadership and management for organizational success. The report includes references to support its arguments and findings.

Differentiate The Role of Leader and
Function of Manager

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Role of Leader and Manager within an Organization..................................................................1
Characteristics of Leader and Manager in Organization.............................................................3
Difference Between the role of Leader and Function of Manager with in Organization............3
Critical Analysis of Leader's Role and Functions of manager in Organization...........................4
Theories of Leadership Approach Within Organization..............................................................4
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Management is considered as process of administration of an organization or group of
people. It also can be considered as process of controlling and dealing with things. Leadership is
known as activity to direct or guide group of people or an organization. Both leadership and
management are important for performance of the organization in the target market. In an
organization role of leader and manager is most important (Renz, 2016). This report is providing
brief of leadership and management for Primark Stores Limited. It is an Irish multinational fast
fashion retail organization. It was established by Arthur Ryan in year 1969 at Dublin Ireland.
Primark is operating on 373 stores around the world. In this report role of leader and functions of
manager will be analysed in detail. Various leadership and management theories and models will
be provided in the study to better understand their approaches with in an organization. The
importance of leader and manager will be analysed for the effective operation management with
in the organization. Various factor will be analysed with in the report to understand their impact
on decision making and operation management for company.
MAIN BODY
Role of Leader and Manager within an Organization
Role of Leader
There are different roles are played by leader with in organization. The role of leader with
in an organization can be summarised as, the role of leader in an organization is provide
direction and goals to the employees and motivate in order to improve the internal performance
of the company to meet the objectives related to target market. Main role played by leader in
organization are-
Create Vision- This is role of leader to create a vision for organization to direct the functions of
Primark Stores Limited in the target market. This vision helps the managers to define the
operational strategy of company. This is all about giving direction to the employees and
managers of organization to maintain effective operations with in organization.
Motivate Employees- This is also role of leaders in organization to motivate employees to keep
them efficient and satisfied with in the work place. Employee motivation is most important for
the internal performance of Primark Stores Limited (Bush, Bell and Middlewood, 2019). By
using personal communication and public communication leader of organization motivate and
encourage their employees to give their best performance in the operations of company.
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Delegation- Delegation is most important role of leader with in an organization. The role of
leader in Primark Stores Limited is to delegate power and responsibilities in managers and
employees to gain efficiency in operations.
Provide Resources- There are different resources are required in an organization to meet the
future goals of organization. This is role of leader is to provide financial resources to meet all the
operational demands of organization.
Lead Change in organization- This is important for the organization to stay productive in the
market place. To meet this objective it is important for organization to implement changes in its
operations and technology according to market place. For this objective the role of the leader is
to lead the innovative change in the organization for effective performance of company in the
target market.
Role of Manager in Organization
Some of the main role of manager In organization are-
Lead the Operations- There are different operations are performed with in organization on the
daily basis. This is role of manager in Primark Stores Limited to lead the operations of the
company to maintain effective and productive output from it (McCaffery, 2018). All the
technical and non technical operations are managed by manager in Primark Stores Limited.
Monitoring of operations- This is most important role of manager with in the organization. It is
their responsibility to maintain effective output from the operations of the company. Their role is
to effectively monitor all the operations of company to keep it free from major and minor failures
and keep operations of organization productive.
Spokes Person of Organization- In large size organization this is not possible for the leader to
make direct communication with employees in effective manner. In this situation manager of
company plays role of mediator between the leadership of organization and employees. This is
how manager communicate the changes decisions that are implemented by leadership of
company in the operations. By this process manager help the leadership to communicate the goal
of organization to the base level employees.
Controller- Controlling is also one of the most important role of manager in the operations of
company (Rothaermel, 2016). According to the change in the market condition and market
trends manager controls the operations of the organization to reduce the operational cost and
meet demand of company product in target market.
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Characteristics of Leader and Manager in Organization
Characteristics of Leader
There are some qualities possessed by leader of organization which can help them to lead
the organization effectively. Some of the main characteristics of leader are- this is nature of the
leader be honest with the organization and employees in order to influence then in the effective
manner. They are also effective and efficient in communication. This effective communication
provide them capability to influence and motivate employees to improve their performance in the
organization. Creative thinking is also one of most important characteristic of leader this thing
help them to implement various changes and innovation in the organization (Gopee and
Galloway, 2017). By this change implementing changes in organization leaders open the
organization for new opportunities. The most important characteristics of leader is risk taking.
By taking financial risk for company leader of organization allows the managers and employees
to work on change in operations of company.
Characteristic of Manager
The characteristic of manager are not different form leader of organization but theiris
slight difference between characteristic of leader and manager. Main characteristic of manager in
organization are- manager's of company holds huge experience and knowledge of particular field
that allows them to effectively manage the challenges and issues with in the operations of
organization. Managers also have capability to manage different operations and tasks in efficient
manner to maintain the effective operations of organization (Bush and Glover, 2016). Time
management is also one of the main characteristic of manager. This ability provide them
capability to complete various tasks with in the dead line. Managers are also confident in what
they do and this confidence help them to take difficult decisions with in the operations of
organization.
Difference Between the role of Leader and Function of Manager with in Organization
There are many differences between the role of leader and functions of manager with in
the business organization like Primark Stores Limited. This difference can be explained as the
role of the leader is to inspire and motivate employees but function of the manager is to make
effective planning in order to keep the operational performance of company high. In different
conditions leaders provide their views and suggestion to the employees and managers but this is
function of the manager to make effective plan in the organization to avoid the implementation
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barriers for particular change or innovation (Diamond and Spillane, 2016). The role of the leader
is considered to inspire employees in order to improve their motivation level and encourage
them to improve their efforts with in organization operations. This is how the role of the leader is
different form the function of the manager in the organization.
Critical Analysis of Leader's Role and Functions of manager in Organization
The role and function of manager and leader are different in various situation. The
approaches which are used by leader and manager are completely different from each other. For
example if organization is facing performance issues in market place then the role of leader will
be different form the function of manager. In this condition the role of leader is to suggest
changes and innovation in organization in order to meet the operational goals of organization.
This is also their role to motivate the employees of the Primark Stores Limited to encourage
them in order to gain internal operation efficiency in the target market (Golensky and Hager,
2020). For the same situation the function of the manager is to implement the changes that are
suggest by leader in the organization to meet operational goals of company. Manager will also
make various changes in the processes and roles of employees to over come the operational
issues of company.
For situation of high employee turnover, role of leader is to motivate employees by
making personal and public communication. By inspiring employees leader can help to reduce
the employee turnover in Primark Stores Limited. In this case, function of the manager is to
make changes in the task allotment in order to reduce the load on the employees to improve their
motivation within the organization to make positive impact on their performance and quality of
their work.
Theories of Leadership Approach Within Organization
There are different theories can be used to analyse and explain the approaches which are
used by the leadership of organization. Theories like situational theory of leadership, system
theory of leadership and contingency theory of management are most effective theories which ca
provide better explanation to the approaches of leader.
Situational Theory of Leadership
This theory is considered as one of the best theory of leadership which can be used to
explain the approaches and actions of the leader in the organization. A successful leader must be
able to adopt this style to lead the organization efficiently. According this theory there are
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different situations are faced by the leader within the organization and the approach of the leader
should be meeting the requirement of particular situation. There is no any single approach is
available that can be considered as best approach to lead the organization effectively. This is
important for the leader to select particular approach that is most suitable for the situation. This
is how by using specific approach for specific situation leader can provide better solution. There
are four approaches are mainly used by leader in organization which are- Telling, Selling.
Delegating and participating. Telling is a directive approach where leader provide specific
direction to employees to follow (Bolden, 2016). There is no role of employees in decision
making process. In selling approach leader make decision for the employees and ask them to
follow their decision. In participation approach leader includes the employees in the decision
making process. In delegating approach leader delegate the power in the employees to take right
decision for operations. This is how different approaches are used by the leader in different
situation. For example, in performance issues leader can motivate the employees to improve their
performance in organization but in condition of misconduct leader is able to take strict decision
against the employee.
Strength
1. This approach provide flexibility in the approach of leader.
2. It helps the leader to create better working environment with in the organization.
3. This approach is easier to implement in leadership practices.
Weaknesses
1. This leadership practices is based on the current needs or short term goals of
organization. So not good to achieve long term goals of organization.
System Approach of Leadership
According to the system theory of leadership enables the leader to make effective system
or condition with in the organization that can help them to meet all requirement of the employees
to create better working environment. This approach can be explained as process where the
leader of organization used to make different changes in the structure of the organization to
develop effective working environment in the organization in order to reduce the operational
issues with in the organization. For example, to reduce the communication barrier with in the
organization company structure can be changes from hierarchical to matrix structure in order to
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improve the communication and control on each stage. This is how system theory of leadership
can be use by the leader to create better working environment in Primark Stores Limited.
Strength
1. This theory can be helpful to deal with complex situation and issue.
2. The effectiveness of this approach is high.
3. It helps to recognise the need of super system.
Weaknesses
1. This approach is not always applicable to all situations.
2. System theory do not include specific process of method.
Contingency Theory of Leadership
According to this theory there is no any approach which can be considered as best
approach to lead an organization in right manner. According to the contingency leadership
theory, approach of leader only can be considered as best approach if it is meeting all the
requirement of a particular situation. According this theory the approach which is selected by
leader is meeting and addressing all the requirements of particular situation than that approach
can be considered as best approach to lead the organization effectively (Bolden, 2016). For
example, the approach of motivating people always can not be used in all conditions. Motivation
approach can be used in only those conditions where employees are facing issues regarding
performance. For other situation like work place misconduct, motivation approach can not be
used. This is how this is important for the lead to select best best effective approach to lead the
Primark Store Limitesd with high effectiveness.
Strengths
1. Most leaders uses these approach to led the organization in the right manner.
2. This leadership style is predictive.
3. Applicable in all conditions.
Weaknesses
1. This approach is more generalised and it do not provide specific process to address
problem.
2. This approach ignores the universal principles.
3. This theory is based on situation not on tools and processes that will be used in the
process
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CONCLUSION
This report is concluding the role of leader and functions of manager in the organization. The
difference between roles of leader and functions of manager has been concluding the report.
Various theories has been explained in the report that can be used by the leadership to improve
the performance of organization in the target market.
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REFERENCES
Books and Journals
Renz, D.O., 2016. The Jossey-Bass handbook of nonprofit leadership and management. John
Wiley & Sons.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership &
Management. SAGE Publications Limited.
McCaffery, P., 2018. The higher education manager's handbook: effective leadership and
management in universities and colleges. Routledge.
Rothaermel, F.T., 2016. Strategic management: concepts (Vol. 2). McGraw-Hill Education.
Gopee, N. and Galloway, J., 2017. Leadership and management in healthcare. Sage.
Bush, T. and Glover, D., 2016. School leadership and management in South Africa. International
journal of educational management.
Diamond, J.B. and Spillane, J.P., 2016. School leadership and management from a distributed
perspective: A 2016 retrospective and prospective. Management in Education. 30(4).
pp.147-154.
Golensky, M. and Hager, M., 2020. Strategic leadership and management in nonprofit
organizations: Theory and practice. Oxford University Press, USA.
Bolden, R., 2016. Leadership, management and organisational development. In Gower handbook
of leadership and management development (pp. 143-158). Routledge.
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