BA5004 - Leaders Delivering Bad News: Building Positive Relationships

This assignment is a literature review focusing on the importance of how leaders deliver bad news within organizations. It investigates the significance of effective leadership, the necessity for leaders to carefully consider their approach when delivering negative information, and various strategies they can employ to foster positive relationships between employees and management. The review analyzes the impact of leadership on productivity and employee relations, emphasizing the need for research and preparation, practice, and direct language when communicating difficult news. The methodology employed is qualitative, utilizing interview techniques to gather in-depth information. Ethical considerations, such as data confidentiality, are also addressed. Desklib provides solved assignments and resources for students.

Business concept and identification of an appropriate methodology

Table of Contents
Title - Why leaders of organisations should consider ‘how’ they deliver bad news.......................1
INTRODUCTION...........................................................................................................................1
Aims of this research...................................................................................................................1
Objective of this research............................................................................................................1
Questions of this research............................................................................................................1
Literature review..............................................................................................................................1
Qualitative methodology..................................................................................................................3
Qualitative data collection techniques.............................................................................................4
Appropriate target population and sample.......................................................................................4
Access and ethical issues.................................................................................................................4
REFERENCES................................................................................................................................6

Title - Why leaders of organisations should consider ‘how’ they deliver bad
news.
INTRODUCTION
Leaders play very important role in organisation that will lead to have major impact on overall
performance and productivity of business. it is essential for leaders to use correct way for
delivering bad news in order to enhance employment relationship in better manner (Cherchata
and et.al., 2020). This will influence capability and potential of employees to attain desired
goals.
Aims of this research
To investigate the reason for leaders of organisation to consider how they deliver bad news
along with this different ways that is helpful for delivering it in better manner with the motive of
developing more positive employment relationship between management and employees.
Objective of this research
 To analyse the significance of effective leadership with in organisation.
 To determine why organisational leaders needs to consider appropriate way for delivering
bad news on organisation.
 To identify different ways that could be consider by leaders for delivering bad news with
the motive of creating positive relationship between employees and management.
Questions of this research
 What is the significance of effective leadership with in organisation?
 Why an organisational leader needs to consider appropriate way for delivering bad news
on organisation?
 What are different ways that could be consider by leaders for delivering bad news with
the motive of creating positive relationship between employees and management?
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Literature review
 To analyse the significance of effective leadership with in organisation.
As per the views of Fatma Sonmez Cakir and Zafer Adiguzel (2021), it has been analysed
that leadership play important role with in organisation in order to increase business practices.
leadership can be describe as the potential of an individual to influence others for successfully
and effectively conduct business practices. it has been analysed that effective leadership will lead
to have meaningful and crucial impact on organisational operations as well as its employees.
effective leadership is very significant for organisation as –
 Increase productivity – Effective leadership will lead to have significant impact on
increasing productivity of business. Through appropriate leadership practices
organisation will be able to attain desired objectives (Clark and et.al., 2021). Leadership
activities will lead to create a proper and effective team of employees that is appropriate
for succeeding business objective along with this help in increasing revenues of business.
 Improve employee relationship – Leadership activities of organisation play important role
in encouraging and motivating employees to conduct business activities in significant
manner. Through leadership practices organisation will be able to create strong and
proper relationship between teams and employees that is beneficial for overall
performance of business.
 To determine why organisational leaders needs to consider appropriate way for delivering
bad news on organisation.
It has been identified that it is crucial for leaders of organisation to consider right and
accurate way in order to deliver bad new within organisation. Through this leaders will be able to
analyse and evaluate the most accurate way according to which bad news should be delivers so
that is has less negative impact. By considering appropriate and accurate way leaders will be able
to deliver bad news in proper manner (Kurt and Kurt, 2020). it has been identified that bad news
will lead to have major impact on business and it will affect overall functioning and performance
of business. so it is crucial that news is delivered in proper manner with the motive of reducing
its negative impact from business and affect its overall functioning. This could be consider as the
major reason why organisational leaders needs to carefully consider appropriate way for
delivering bad news in business.
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 To identify different ways that could be consider by leaders for delivering bad news with
the motive of creating positive relationship between employees and management.
According to the article of Indeed (2021), it has been analysed that there are several factors
which needs to be consider by organisational leaders to deliver bad news to employees. This will
assist in reducing negative impact of bad news and other will be able to correctly understand
news in significant manner. There are various ways which should be consider by leaders for
delivering bad news with the motive of creating positive relationship between employees and
management.
 Research and prepare – It is crucial for leaders to conduct effective research and prepare
a proper plan that is significant for successfully and correctly providing information or
bad news to employees. In this leaders needs to focus on the reason for the decision as
well as who have made this decision (Alamdar Youli and et.al., 2020). So that right and
accurate information could be provided to employees. a proper research and preparation
will lead to have significant impact on developing better relationship between employees
and management as well as reducing negative impact of bad news.
 Practice – It is essential for leaders to practice effectively so that they can deliver bad
news in proper manner. Through practice leaders will be able to determine right and
proper sentence or frame new in proper manner. Leaders needs to enlist the crucial points
so that they can be friendly and effective conversation with employees as well as deliver
meaningful message. This will lead to have major impact on business as well as
employee relationship with business.
 Use direct language – It is important for leaders to use direct language so that they can
explain the information and decision with more clarity. It has been analysed that use of
direct language will lead to reduce the misunderstanding and confusion so that effective
performance of business could be conduct. It is crucial for leaders to be honest with its
employees and it will support in developing trust and increase performance level of
organisation (Chatterjee, Ghosh and Chaudhuri, 2020). This will lead to have major
impact on enhancing relationship with employees and organisation management team.
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Qualitative methodology
This type of methodology is used to investigate or analyse the culture that consist of
collecting or determining information. In qualitative methodology, researcher will be able to
gather information from several sources such as letters, diaries, newspapers, articles, novels, and
internet media and so on. This is consider as the collection of information that is represented in
non numerical data. Qualitative methodology is significant for finding and determining
information which is appropriate for the topic as well as assist in attaining desired objectives. it
is crucial for gaining better understand for the first hand experiences truthful reporting, actual
conversation and many more. Through this appropriate data could be collected for better decision
making.
Qualitative data collection techniques
There are different methods and techniques for qualitative data collection. It is essential for
researcher to consider right and appropriate technique for data collection so that right
information could be taken. The main methods of qualitative data collection techniques are
interview, group discussion, observation, survey and many more. For this report researcher is
considering interview method as the data collection method. This is significant for enhancing
overall performance of the research as well as finding right data in order to attain desired
objectives. Through interview technique researcher will be able to analyse in depth information
about the topic and take correct decision accordingly.
Appropriate target population and sample
It is important for research to have appropriate target population and sample so that research
practices could be performed in significant manner (Gupta and et.al., 2020). Population can be
describe as the whole group for which research is conducted and data is analysed. Sample is refer
as the small portion of the population. It is crucial for researcher to consider appropriate sample
in order to find right individual who can represent who population size. It has been analysed the
before conducting research it is important for researcher to determine target population and
sample for accomplishing desired goals.
Access and ethical issues
It is very important for researcher to consider ethical issues in order to overcome with the
problems that could influence performance of research. Access an ethical issues play important
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role in research activities as it will lead to influence overall activities. there are various ethical
issues in research such as confidentiality of data, informed consent, anonymity and so on. it is
important for researcher to successfully overcome these issues by considering appropriate way
to keep data safe and secure. Confidentiality of data is significant for reducing the risk of misuse
of data and help researcher to attain desired objectives.
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REFERENCES
Books and Journals
Cherchata, A. and et.al., 2020. A methodology for analysis and assessment of business processes
of Ukrainian enterprises. Management Science Letters, 10(3), pp.631-640.
Clark, W.R., and et.al., 2021. Extending Fisch and Block’s (2018) tips for a systematic review in
management and business literature. Management Review Quarterly, 71(1), pp.215-231.
Kurt, Y. and Kurt, M., 2020. Social network analysis in international business research: An
assessment of the current state of play and future research directions. International Business
Review, 29(2), p.101633.
Alamdar Youli, F., and et.al., 2020. Designing a Sustainable Business Model by Using Soft
Systems Methodology and Value Triangle Business Model Canvas (Case Study: Farassan
Manufacturing and Industrial Company). Modern Research in Decision Making, 5(1), pp.95-117.
Chatterjee, S., Ghosh, S.K. and Chaudhuri, R., 2020. Knowledge management in improving
business process: an interpretative framework for successful implementation of AI–CRM–KM
system in organizations. Business Process Management Journal.
Gupta, P., and et.al., 2020. Social entrepreneurship research: A review and future research
agenda. Journal of Business Research, 113, pp.209-229.
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