MGT508: Organizational Behaviour Report on Al Naboodah Group

This report provides an analysis of organizational behaviour within the Al Naboodah Group, examining key aspects such as leadership styles, motivation strategies, change management implementation, communication effectiveness, and the influence of organizational culture. The report highlights the company's use of democratic leadership, its initiatives to motivate employees through Maslow's Hierarchy of Needs, and its approach to managing change using Lewin's Three-Step Theory. It also explores how organizational behaviour principles are applied to promote staff happiness and improve communication. The report further discusses how the organizational structure affects the company's culture and explores the challenges of managing a diverse workforce. The report is a comprehensive overview of how Al Naboodah Group applies organizational behaviour principles to achieve its goals.

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ORGANIZATIONAL BEHAVIOUR
Name
Institution
Date

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1. LEADERSHIP
Describe the role of leadership in the company’s success?
p.s mention which leadership style they use.
Leadership can be defined as an art of motivating people to act towards accomplishing a
shared goal. Leadership plays a major a vital element for making any business prosperous. It is
the process or art of influencing individuals to perform allocated tasks efficiently, competently.
and willingly, without proper leadership in place, organization cannot be effective. A good
organizational Leadership changes dreams into reality. Al Naboodah Group is successful because
it has a vibrant and strong leadership in place. The company uses democratic leadership style to
control the workers, democratic leaders usually act a long side the employees .The leadership
team tend to follow a more democratic method and has a team leaders who often seek out and
encourage feedback as well as contribution from staffs.Democratic leadership is cons and
pros.One advantage is that this form leadership support workers contribution in the decision
making process, on the other hand it can decrease the speed of decision making process.
Fielder’s contingency theory claims that there is no perfect leadership style and
leadership only depend on the situation which the leader undergoes.The leader can get best
results if they are in good relationship with the workers.
In conclusion, leadership acts as a backbone of any company. The leadership style helps
build the organization culture and creates a bond between the leader and workers, which in turn
increase the overall organization productivity.The company should however mix various form of
leadership to get good result.

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2. MOTIVATION
Job performance measures whether an individual executes his/her job effectively. Job
performance is part of organizational and industrial psychology, it also an important element of
human resources management.
Motivation is essential as human needs, it is an inducement, or incentive which
pushes individual improve their work execution. Motivation of staffs is one task which every
leader need to carry out alongside different managerial duties. A leader should be looked upon as
friend as well as a motivator of his juniors (Pinder, 2015).
Motivation is what causes people to act or do something in a particular way in order to
achieve specific goals. Al-Naboodah group is working to motivate their blue collar workers
through several initiatives. Motivation can be advantageous to the company in that it increases
the work performance, however it can also lead to rebellion since workers will empowered to
fight against leadership they feel will threaten there job.
The way in which leaders can affect engagement & motivation of the staff in Al
Naboodah is through understanding Maslow’s Hierarchy of Needs. Maslow’s Hierarchy consists
of 5 essential needs: Physiological, Safety, Belonging, Self-Esteem, and Self-Actualization. Al
Naboodah would have already fulfilled the needs of the blue-collar employees using Maslow’s
Hierarchy of needs as other than the pay that employee receives (physiological), the company
also take cares of their families which is a part of job security. Moreover, the environment is
communication-driven (social). The company also offers training programs which leads to salary

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increase and promotions ( Self-esteem). The employees would ultimately reach the final step of
the Maslow’s needs, which is called (Self-Actualization) the company encourages development
and growth opportunities .
There are many advantages for the theory. First, it is a systematic way of thinking and it
is layered so the company can makes sure that it satisfies the needs of the employees by
following the system of Maslow’s. One of the disadvantages that because it is systematic, the
theory doesn’t look into each employee separately, however, it applies for all and each employee
needs different thing. However, it kind of works because there is a large no. of employees and
looking at the need of everyone can be hard.
In conclusion, understanding Maslow’s Hierarchy of Needs and understanding what it is
that drives their employees’ level of motivation. Basically, If the company engage with their
employees in this way and constantly motivate in striving to be better, the employees’ behavior
in driven through their desire for personal growth and the need to become all the things that a
person is capable of becoming.
3. Change management
Impact of change management in the company’s success? Using change
management theories, and how the company reduce resistance?
Change Management can be defined as change or transformation individuals, groups,
businesses from one state to another. Change management can contribute immensely towards
company’s success through improving work performance, increasing the speed of work
execution, expand workers knowledge and introduce new ways of performing work in the

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organization for example in company introduced safety-related software features which allowed
operators to control the sway of heavy loads, adjust lifting speed of machineries to match loads,
and easily maintain vital equipment (Gardner WL, Reithel BJ, Cogliser CC,
Walumbwa ,2012). The change process can create new ways of job performance ,on the other
hand it can also interfere with employee morale and decrease the company’s productivity.
Change should be carried out Lewin’s Three step theory ,the first step is unfreeze, here
the change agent ensure that employee are ready for change. The next step change
implementation ,in this step the introduced among workers. The last step is refreeze ensure that
there is sustainability of change in the place of work.Al-Naboodah group introduced new
software technology was incorporated into individual construction equipment to avoid human
fault in machine operation and maintenance to meet the ever changing business demand. The
company implemented the change in place of work. and established training activities to ensure
there is sustainability of change In order to deal with of cultural diversity which is brought by
globalization. The Al-Naboodah group company tend to recruit team leaders who demonstrate
forward-thinking cross-cultural communication skills, emotional intelligence , people-orientation
and advanced Health & safety knowledge.
There are a good number of people who usually resist change because they may feel
uncomfortable or may feel threaten by the change. In order to deal with resistance change in the
company took place against this new arrangement, specifically from a few older, senior site
workforces who prefer to stay with status quo arrangement. The company made arrangement to
involve the staff members in its change plan and the plan was successfully implemented.
In conclusion, inappropriately managed organizational change can bring fear amongst the
ranks, which affects job performance, productivity and satisfaction. Real change in a business

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means that work titles and positions also change. Resistance happens when workers do not
understand the change process properly. The company need to build culture which make workers
to feel like they are part of the change plan.
4) Organizational behaviour
Using OB , explain how Al Nabooda promote staff’s happiness ?
Organizational behavior can be defined as study of individual and group activity and
performance within a firm. This branch of study analyses human activities in work setting and
project its effects on job structure, leadership, motivation, performance, and communication
(Trout, 2017).Collegial model Organizational behaviour put more emphasis on the teamwork,
the model claims that empowering employees will lead to innovation in the workplace. Al
Nabooda tend to promote employees creativity through putting them in training exercise.
Maslow’s Hierarchy of Needs claims that employees who are motivated will be happy
with their work since they basic needs are met. Al Nabooda group of companies works hard to
ensure that their employees are satisfied and happy with their job.Al Nabooda company create
new opportunities for already established workers by offering them training and giving them
more work benefits.The company also empower junior workers through offering on job training
to develop their skills.The company creates a safe work environment for its workers(Buchanan &
Huczynski, 2019).
In conclusion, Job satisfaction specifies the extent of workers' positive or negative state of
mind towards their occupations. There are various challenges which may affect how workers feel

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in the organization. People may feel dissatisfied and discouraged if they find that the
environment which they work in does not support physically and emotionally, this will lower job
performance and will in turn decrease the overall organization performance. To increase job
satisfaction the company needs to involves numerous compensation to promote workers
motivation.
5) Communication
How Al Nabooda could increase effectiveness ?
Communication' can be defined as the conveying and receiving of messages amongst
interconnected individuals within a specific environment to attain individual and shared
objectives (Mc Cann CD, Higgins ,2015). Communication plays a very important part in the
organization and without proper communication the work cannot carry on properly.
Participative leadership theory claims that in order to gain more good from the workers leaders
need to connect with them on personal level . Communication can be promoted by a good
leadership structure who promote feedback and response. Every level of the organization must
have a proper communication channel which can be used to convey messages from one
department to the other. Maslow’s Hierarchy . The company has a upward communication
channel where team leaders answer to supervisor. This type of communication is highly valued
in organizations in that it creates sphere of control and helps in coordinating firm activities, it
disadvantageous in that it decrease employees freedom of communication with the executives.

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Organizational communication is highly contextual and culturally dependent . Al Nabooda
builds effective communication through recruiting leaders with good communication skills, the
company also improve communication through introduction of change in different work
department.The company also promote feedback and response from workers through their team
leader. Culturally diverse workplace can create language barrier and lead to miscommunication,
its positive side is that it empowers creativity in the workplace.
In conclusion, communication plays an important part in the company. The company needs to
improve communication through convening meetings from time to time to get feedback from
workers.
6) Culture
How does the structure affect organizational culture?
Organizational structure can be described as formal authority, power and roles in an
organization..The structure of the business will define how the business is run in the organization
Organizational culture on the other hand,is descried as the underlying values, beliefs, and
assumptions which contribute to the distinctive psychological and social environment of a firm.
Al Nabooda has culturally diverse work place and a culturally informed leader.The leader control
a group of team leaders who directly report back to him.The team strong team went through
forming workers converge to create the team(forming),after which they went through (storming)
to reduce conflict in the team,,the group then agreed on concession(norming) and build a clear
vision for the group(performing) and finally complete their task(adjourning) .The diverse
workplace has merits as well as demerits. One key pros of having a diverse workforce is
enhanced innovation in the place of work. Because the workers view things differently, there

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interactions will lead to sharing of knowledge. Diversity also makes employees more receptive to
creativity and increase adaptability (Eliyana, Sawitri & Bramantyo, 2018)
Contingency leadership claims that the leader should balance between people’s behaviour
and there needs.The company has a leadership structure where basic needs of workers are taken
into account in the decision making process, the workers are also empowered
Diversity in the workplace leads to employment of managers mainly focus on the
leadership qualities. Diversity in the workplace seeks out specialists who shine in their selected
career. The goal is to create a series of strengths which allows every workers to grow over time.
On the other hand, diversity in workplace can create problem especially when hiring managers,
the company must look for managers who are well conversant with diverse culture which can be
very challenging to find. There diverse workplace can also create unhealthy competition in the
workplace which can be very dangerous to the company.
The company culture is defined by the type of leadership it has. The leader has the formal
power to plan all the organization activities. The best way through which Al Nabooda can create
strong culture in their business is by incorporating workers in running the company.

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