Leadership and Management Analysis: Imperial Hotel Problems

This report provides an analysis of leadership and management issues at the Imperial Hotel, focusing on the impact of ineffective leadership and poor monitoring procedures. It identifies core problems, such as the lack of leadership qualities among managers, and how these issues affect customer satisfaction and employee performance. The report examines proposed solutions from Peter Farnsworth, including leading by example, reviewing monitoring procedures, and implementing incentive programs. Furthermore, it explores two alternative models: the Human Relation Model, which emphasizes employee engagement and ethical behavior, and the Rational Goals Model, which focuses on clear objectives and productivity. This comprehensive analysis highlights the importance of effective leadership in fostering a productive and customer-focused environment within the hotel.

PLAN

Table of Contents
1.What do you Consideration of the core reason for various specific problem at the Imperial
hotel.............................................................................................................................................3
2.Briefly identify how Identification of the other problems link with the remaining issues arise
in the Imperial hotel....................................................................................................................3
3.How do you Consider the suggest action are proposed by Peter fransworth to resolve your
specific problems for the resolve the specific problems.............................................................3
4.Consideration of Two alternative manner in which the specific problem could be resolved
which have not yet been considered............................................................................................4

Problem No. 4: Ineffective leadership and management by previous Heads of Department
and supervisory staff including poor monitoring and control

procedures
1.What do you Consideration of the core reason for various specific problem at the Imperial
hotel.
Poor leadership will be the core reason for the different specific problems at the imperial
hotel. The qualities are required at every level of management in an organisation. The managers
of the Imperial hotel lacks leadership qualities. This has resulted in poor management system of
the firm. If a person lacks leadership quality, he/she cannot direct subordinates and the efficiency
of the subordinates and the organisation gets affected inversely. Thus, the lack of this leadership
quality in the manager of the concerned hotel has resulted in the underutilisation of its human
resource available with the current hotel.
2.Briefly identify how Identification of the other problems link with the remaining issues arise in
the Imperial hotel.
Customer satisfaction is based on the all the problem which are interlink with the other issues of
the hotel. Customer satisfaction and their issues on the view help to make answers for different
issues and issues at work environment. As results, the firm can without much of a stretch pull in
different client at working environment . Furthermore, it is likewise help to upgrade benefits and
income at work environment which accommodating to work capacities and results in successful
way. Moreover, the refereed to firm is additionally dependable to decide powerful results and
task which can be improve information and abilities of individual.
3.How do you Consider the suggest action are proposed by Peter fransworth to resolve your
specific problems for the resolve the specific problems.
The peter Farnsworth had given the suggestion such as:
 Lead by example
 Review monitoring procedure and IT supportive
 Incentives supportive management
 Devise cross department collaboration
The above issues will be solved in terms of effective leadership role and use of proper proper
technology in the hotel will give benefits. It is important to give the better compensation to the
employees which will be help to increase the motivation and enhance the hotel productivity as
well. If the firm have cross division collaboration for more planing can be made in the hotel.

4.Consideration of Two alternative manner in which the specific problem could be resolved
which have not yet been considered.
The two alternative which can be used for this problems such as Human relation model and
Rational goals model.
 Human relation model: These model propose for the successful commitment required for
the advancement of Human asset in magnificent inn in which the pioneer cooperation
must be the opened and the representatives needs to duty resolve and ethic at time of
work. As the different circumstance emerge in the firm will be resolve by human asset
which is imperative to bring the more essential approaches. The representatives required
the better preparing for the adjustments in the aptitudes to enhance the firm profitability.
 Rational Goals Model: This can be the another method for the contending esteems system
is sane objective model in which required to bring the mission and vision of the firm. The
course objective clearness is vital to share by the best administration which can be face to
the representatives by right bearing to accomplish such goals of the firm. The other part is
Productivity achievement in the association with the assistance of representatives
preparing and improvement can be made for the enhancing profitability of the firm and
increment the client fascination by the compelling reaction by the workers.