LEAD EFFECTIVENESS TEAM Report: Leadership Principles & Cases Study

This report delves into the core principles of leadership effectiveness within a team setting, particularly in the context of nursing. It begins by addressing descriptive questions on delegation, allocation of work, goal setting (including SMART goals), group dynamics, individual differences, leadership styles (facilitative, laissez-faire, and coaching), and Maslow's hierarchy of needs for employee motivation. The report then explores negotiation techniques, problem-solving strategies, planning, workplace innovation, and productivity. Two case studies are analyzed, focusing on leadership challenges and communication strategies within a team. Finally, a simulation-based assessment is presented, outlining tasks designed to address team conflicts, explore concerns, and resolve identified problems. The report emphasizes practical application and provides insights into effective leadership practices in a healthcare environment.

LEAD TEAM
EFFECTIVENESS

Table of Contents
Descriptive Questions................................................................................................................3
Case study A..............................................................................................................................6
Case study B...............................................................................................................................6
Simulation Based Assessment....................................................................................................7
Task 1.....................................................................................................................................7
Task 2.....................................................................................................................................8
Task 3.....................................................................................................................................8
References..................................................................................................................................9

Descriptive Questions
1. Various principle of delegation which can be used in nursing our balance of authority
with responsibility, Unity of command, defining the limits of authority, defining the
function. It is necessary in nursing that the command is coming to the employs from a
particular superior (Chiu, 2020). It will help them in carrying out their work successfully
without any chaos. Balancing of authority with responsibility is necessary to make sure that
the nursing professionals have the authority to take decisions and they are also liable for the
decisions they make with the authority provided to them.
2. Allocation of work can be differentiated from delegation as in allocation of work
responsibility is not provided whereas while delegating the work the responsibility for the
work is also provided to an employee. Different principles of allocation of work includes
priority, skill setting, availability, interest.It is necessary that every professional in nursing
is allocated the work based on the priority of the work, availability of the nursing staff for
the particular work, interest of the nursing staff in different subjects and the skill set which
the nursing staff have. It is necessary that the allocated work is only provided to the
employee can successfully complete the given task.
3. Goal setting is beneficial for a team in order to successfully set a target because if the
team is not aware about different goals for which it is formed it may lead to chaos. It is
often seen that goal setting leads to proper communication of information between a team.
The basic principle of goal setting involves clarity, challenge, commitment, feedback and
task complexity. It is necessary that all these factors are taken into account before setting
the goals successfully. Keeping in mind all these factors will help the leader to make sure
that the goals are not unachievable or unrealistic.
4. SMART goals refers to the goals which are specific, measurable, attainable, relevant
and time based. When taking an example of nursing there are certain nursing homes who
are aiming to donate blood to various blood banks. It is necessary that the amount of the
blood which is promised to be donated by nursing home are said using smart goals. It will
help them to successfully identify the goals and also measure the correct amount of blood
so that they do not make fake promises to the Blood Bank. Other example can be taken
when a nursing home is promising to provide free services to certain segment of population.
They need to make sure that they are continuously measuring the human resources and
other resources available with them to provide the services. It is necessary that their goals

are time based and their attainability of goals within the given time period is possible
successfully.
5. Group dynamics refers to a set of behaviour and psychological process that is
occurring in a group or between different members of a group. It is necessary that a
manager or a leader in the nursing care is successfully using different processes for group
dynamics in order to make sure that all the group members are successfully working
towards progress of the group (Inglis and et. al., 2019. ). They need to be continuously
associated with group, it is required by them to use the process of forming, storming,
norming and performing in order to develop group dynamics.
6. The principle of individual and differences state that because everyone is unique it is
necessary that every person is provided with different exercises program. On the other hand
it is necessary to make sure that the differences of people in the group are also successfully
analysed. When taking nursing management into context it is necessary that the team leader
is successfully handling any conflict between people due to different culture. Also any
discrimination within the group should be strictly avoided to successfully achieve all the
goals.
7. The facilitative style of leadership is majorly focused upon dependent measurement of
the outcomes which is generated by the team. On the other hand the laissez faire leadership
provide the team members with authority to conduct the task. Coaching leadership involves
teaching and supervising which is often used in nursing by the professionals.
8. When taking nursing into context it is necessary for the leaders to make sure that they
are choosing an appropriate style of leadership. Using an appropriate style of leadership
will help them to achieve all the targets. In order to choose the appropriate style of
leadership it is necessary to understand the policies and procedures of nursing organisation.
Along with this the experience of employees is to be taken into account in order to make
sure that no miss happening are taking place in the organisation due to wrong choice of any
leadership style.
9. Maslow’s need hierarchy theory can be successfully used in nursing which will help
in motivating the employs. A leader needs to understand the five different levels in which
different needs of the employees are to be fulfilled one by one. The first level is
physiological needs, the second level is security and safety needs, the third level is social
needs, the fourth level is prestige needs and the last level is self-actualisation (Tannenbaum

and Salas, 2020). Fulfilling all these needs in the given order will help the team leader in
nursing organisation to motivate employees.
10. In order to make sure that negotiation is successfully used in nursing a leader needs to
prepare them before the negotiation starts. Timing is provided an important role by taking
negotiation into account. According to various techniques in negotiation it is also required
by the team leaders to make sure that they are anticipating a compromise. All these are
some of the techniques using which negotiation can be carried on smoothly. Along with this
the stages of negotiation involves preparation, exchanging of information, bargaining and
closing and commitment all of which are to be successfully carried on for the process of of
negotiation.
11. The major principles of problem-solving involves that each problem should be seen as
unique, it is necessary to focus upon the reason for which the problem requires a solution.
Along with this the managers need to focus upon the solution which can provide long-term
benefits. It is necessary to view the problem from the approach of the system which is
nursing care in the given sector. The timeline and the people who will be affected by the
problem-solving are also taken into consideration.
12. Planning is an important function before starting any task. Planning in nursing is
necessary in order to make sure that all the activities are divided between the team member
successfully (Redeker and et. al., 2020). A sequence of step will help the manager of team
leader to successfully plan the activities along with delegating the work to subordinates.
13. Workplace innovation is an important factor which will help in motivating the
employs. It is necessary that employees are provided with opportunities to bring in their
creative ideas which will help in development of employs as well as the development of
organisation. When taking nursing management into context it is necessary that leaders are
continuously taking advice from their subordinates to successfully use workplace
innovation.
14. Workplace productivity refers to how largely the work can be accomplished in the
working environment on the particular time period which is allotted. There are a number of
ways which can be used by managers and leaders in nursing management in order to make
sure that workplace productivity is increased. They need to delegate work, be efficient,
reduce the distractions, provide the employees with the right tools and equipment’s,
improve the conditions and workplace and offer support along with realistic goals in order
to make sure that workplace productivity is achieved.

Case study A
1. When taking the following scenario into context being a leader it is necessary to make sure
that the identified problem is referred to with the supervisor. The reason here is that the
colleagues who are not supporting the interviews and discussion are senior to the team leader
(Tasheva and Hillman, 2019). The team leader does not have any control over these
colleagues and it is necessary for the team leader to make sure that the supervisor is aware of
the problem in order to come to a solution.
2. It is always necessary to make sure that the lines of communication open with manager
because while working in a team there are a number of times when situations are out of the
control of leader. The leader does not have authority in order to solve these problems. When
the line of communication are open the leader can successfully communicate with the
supervisor or the authority who is at a better level than them and they have the authority to
take decisions which the leader cannot.
Case study B
3. There are a number of ways which can be used by a leader in order to make sure that they
are acting as a role model and positively contributing towards the work of team. The first
approach is to make sure that proper communication is taking place within the team in order
to make sure that all the important information is communicated successfully. The leader can
also make sure that all the team members are well aware of objectives and the time limit in
which they have to complete the task. Along with this the leader can also use the approach of
delegating the authority which will allow the team members to successfully use their
authority in order to conduct various tasks. Other than this the last approach that can be used
by leader is to continuously guide the team members in order to complete the task.
4. It is often seen that when the team members are always looking for guidance and support
the clients of the organisation lose their confidence over the team members (Mathieu and et.
al., 2019). This can have a negative impact on the clients as they could not develop their
confidence in the work of the team members which will directly reflect upon the
organisation. It is necessary for the manager to solve this problem in order to make sure that
the goodwill and brand value of the organisation does not diminishes.

Simulation Based Assessment
Task 1
Goal:
To explore concern of rose and other problems related to the allocated task and resolve the
identified problem.
Objectives
 To explore the concern of rows
 To explore other problems related to task
 To resolve the explode problems
In order to successfully understand the problem of Rose it is required by team leader to call a
meeting.
A conversation with the nursing care assistant who is not contributing to team
discussion is necessary by the team leader in order to make sure that the problems which the
team nursing care assistant is having can be identified. It is often seen that the nursing care
assistant there is not values the policies and procedures that are made in the care. It is
necessary to make sure that the reasons and objectives of all the policies and procedures are
clarified to the nursing care assistant.
There are a number of factors due to which the nursing care assistant might have the
problem with policies and procedures of the nursing care. It is necessary to understand the
problems and make sure that the nursing care assistance can share the personal problem they
have with these policies. It is required by the team manager to approach to the assistant in
order to make sure that no informal comments are made by the assistant about the policies of
the nursing care. It is often seen that the nursing care assistant here is found commenting to
other assistants about the invaluable of the policies that are created in the organisation.
The behaviour which is carried on by Rose is unethical on a number of bases. It is
required by the team manager to make sure that the proper steps for solving this problem are
taken along with communicating the negative impact that can be taken against the nursing
care assistant Rose.

After this if the team leader is finding any genuine concern of the nursing care
assistant it is necessary to make sure that they are motivated and increased. There are a
number of theories such as Maslow‘s need hierarchy theory which can be used in order to
make sure that the nursing care assistant is motivated and encouraged to complete the work.
By motivating the nursing care assistant team leader can effectively make sure no informal
behaviour or on a tickle behaviour is carried upon by rose in future.
Task 2
It is necessary to support the kitchen staff in this scenario. The line manager is
required to make sure that the staffs are confident enough to bring any issues to the
management of the organisation. It is also required to question the line manager about certain
issues related to the topic in order to makes sure that line manager can successfully interact
with the staff and gain their confidence.
Meetings with the staff can also be taken personally so that they feel free to discuss the
scenario with the manager and line staff. The kitchen staff should be called one by one in
order to discuss the issue. Various activities of encouraging team spirit in the kitchen staff
can be carried upon by the line manager in order to successfully resolve the issue.
Task 3
In the follow up it is required by line manager to use appropriate communication
skills with the kitchen staff. They also require demonstrating empathy towards the staff so
that they can discuss the problems and the effectiveness of meeting with the line manager and
management of the organisation without any hesitation.
The work plan needs to be evaluated from time to time through conducting meetings
with the team members. It is necessary to check the progress in order to learn about the
controlling measures that are to be taken by management and the line manager. All these
steps will help in ensuring that the issues between kitchen staff is sorted out and all the
human resource of the organisation is successfully engaged in activities according to their
role in the organisation.

References
Books and Journals
Chiu, C.Y., 2020. Shaping positive and negative ties to improve team effectiveness: The roles
of leader humility and team helping norms. Human Relations,
p.0018726720968135.
Inglis, T. and et. al., 2019. 284. The cost effectiveness of an ICU outreach program on
adverse events after spine surgery. The Spine Journal, 19(9), p.S138.
Tannenbaum, S. and Salas, E., 2020. Teams that work: the seven drivers of team
effectiveness. Oxford University Press.
Redeker, S. and et. al., 2020. COST-EFFECTIVENESS OF THE KIDNEY TEAM AT
HOME EDUCATIONAL INTERVENTION. Transplantation, 104(S3), p.S299.
Tasheva, S. and Hillman, A.J., 2019. Integrating diversity at different levels: Multilevel
human capital, social capital, and demographic diversity and their implications
for team effectiveness. Academy of Management Review, 44(4), pp.746-765.
Mathieu, J.E. and et. al., 2019. Embracing complexity: Reviewing the past decade of team
effectiveness research. Annual Review of Organizational Psychology and
Organizational Behavior, 6, pp.17-46.