Provide Leadership Across the Organisation: BSBMGT605 Assignment

This document provides a detailed solution to the BSBMGT605 assignment, focusing on providing leadership across an organization. The assignment covers various aspects of leadership, including the changing Australian workplace, the reasons behind these changes, and the skills managers need to adapt. It explores corporate social responsibility (CSR) and strategies organizations can employ, as well as defining leadership through trait, behavioral, and contingency theories. The solution differentiates between managers and leaders and identifies key federal acts relevant to the workplace. Furthermore, it explains the purpose of organizational values, vision, mission, and strategy, and the steps leaders can take to ensure employee understanding and support. The document offers insights into effective leadership practices, including vision, creativity, and planning, making it a valuable resource for students studying leadership and management.

TOPIC: Provide Leadership across the Organisation
UNIT CODE: BSBMGT605 UNIT NAME: Provide leadership across the organisation
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Assessment 1
Assessment 2
Assessment 3
Assessment 4
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ASSESSMENT GUIDELINES
 You need to achieve a ‘Satisfactory’ grade in ALL the assessments items to be granted a
‘Competent’ grade in the unit.
 In case you are not able to achieve a ‘Satisfactory’ grade in any assessment task, you will be
given three (3) attempts to resubmit your assessment. Your trainer will be available to assist
you in any areas of difficulty. Please discuss the assessment with your trainer to seek advice on
how you can achieve competency in the unit.
 Where relevant, oral questions may be asked to gather more information on your knowledge,
skills and competence in the unit.
 A holistic approach is used to assess your skills relevant to this qualification. The skills are
assessed across the different units offered within this qualification. Where a skill relevant to
this unit is not assessed within this assessment pack, please note that the skill will be assessed
in another unit.
REFERENCES TO TEXTBOOK/ OTHER RESOURCES
1. References to chapters or page numbers within the assessments/ questions refer to the
following textbook/s and other resources
1. Cole, K., 2010, Management: Theory and Practice, 4th Ed., Pearson, Australia (Referred
to as ‘Textbook’ in the Assessments)
2. Study Guide: Leadership Training, 2011, ACTB (Referred to as ‘Study Guide’ in the
Assessments)
3. Reading: Freeman, R.E. & Stewart, L. 2006, ‘Developing Ethical Leadership’, Business
Roundtable for Corporate Ethics, (Referred to as ‘Reading’ in the Assessments)
Assessment 1
.
1a: The Changing Work Environment
 Complete Assessment 1.a.i and 1.a.ii
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Key readings: Textbook, Chapter 1
1.a. i Discuss the ways in which the Australian workplace is changing, the reasons for these changes,
the challenges these changes present to managers, and the skills managers need to deal with
them effectively. (500 words)
Solution
Ways in changing Australian workplace
There are different types of ways needs to be opted in order to make some
necessary changes at workplace. Also try to implement such ways in order to attain
objectives and goals of the company. Companies can make changes with the help of
move to cloud computation. These factors having positive impact on shape, size and
structure of the company (Bolman and Deal, 2017). Members have to opt some creative
ways in order to use free space. Leaders and manager always ensures that their
subordinated needs to maintain effective performance in order to comply with duties
which are imposed on them.
For the same purpose, needs to maintain flexible working which can be change at
the requirement of company. Flexible working is able to enhance retention of high
performers.
Reasons
Expansion of business in international market is the biggest reason of such
changes. Such effective changes are able to motivate employees in order to fulfill their
set target and objectives as well.
Earning large profit is another reason for opting the methods. Due to this
companies are able to expand their business in across the national boundaries and also
able to satisfy needs of targeted customers (Denis, Langley and Sergi, 2012). It can make
some effective changes in accommodation and business environment.
Leaders and managers play vital role in this process. As they have to use their
collective efforts in order to attain their target and maintain performance as well. They
are responsible to conduct proper training session to their subordinates for the purpose of
motivate them and enhance their work quality as well. They have to frame plans and
strategies which are beneficial for them. Also try to implement them for provide better
working environment to their employees.
1.a. ii A meaningful code of ethics, cooperative employee relations, social and environmental audits
and reporting, philanthropy, employee volunteering and community forums are all ways for
organisations to nurture corporate social responsibility, according to the Corporate
Responsibility Index.
Explain what you understand by Corporate Social responsibility and write a short report
describing any of these strategies that your organisation employs or could usefully employ. (300
words)
Solution
Corporate social responsibility is the effective approach which is able to
contribute in sustainable development of company (Hargis, Watt and Piotrowski, 2011). Oxfam needs to
opt such approaches in order to attain their set of targets in effective manner. It is the broad concept
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which consists different methods and procedures. Oxfam is multinational organization which provide
proper medical treatment to people. The main function of this firm in to maintain health of people and
offer better quality of work to them. Members of such firm have to use CSR strategies and try to
implement them as well. Cited firm perform function for social welfare. Entity must provide better
quality of services to people in order to maintain their performance. For the same purpose they have to
frame plans and must comply with rules which are imposed on them. Cited entity is able to enhance
living standard of people.
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.
1b: What is leadership?
 Complete Assessment 1.b.i, 1.b.ii and 1.b.iii
Key readings: Textbook, Chapter 9
Study Guide, Chapter I: Introduction to Leadership
1. b. i Think of two people you know whom you consider to be effective leaders. In a few words,
describe what makes the person an effective leader. (200 words)
Solution
There are various types of factors which makes person perfect leader such several
factors are as aligned below-
Vision- Person who act as leaders must have accurate vision which is able to
maintain their performance and they have to use their collective efforts in order to meet
their objectives. They have to perform function according to their vision. If provide
guidance to them and offer proper direction them. As they have to focus on them and
perform function accordingly (Hogg, Van Knippenberg and Rast, 2012).
Creativity- Leaders have to opted creative ideas in order to attain their target and
maintain performance as well.
Confidence- Confident person always focus on their work and never got confused
for select methods and procedure. Also, confident leaders are able to motivate their
subordinates and improve their performance. It helps to employees to improve their work
quality.
Planner- Leaders having ultimate control over entire operations of company. As
they are a good planner. They have to frame effective plans and try to implement them in
effective manner.
1. b. ii Theory questions
In your own words, explain what you understand by the following:
i. Trait theories of leadership (100 words)
Solution
Trait theory of leadership has been considered as early assumption about
leaders. Through this organization can easily evaluate that leader is successful or not for
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development of company. Creativity, flexibility is most common trait which has been
identified.
ii. Behavioral theories of leadership (100 words)
Solution
Behavioral theories of leadership mainly focuses on behavior of leaders. This is
the effective approach which is able to offer real marketing potential. It has been considered
as important approach which is beneficial every business organization. With the help of this
theory members are easily able to maintain their performance and work quality as well. They
have to follow specified rules and regulation which are imposed on them. They must focus
on the behavior of the person in order to analyses their work quality and performance.
Leaders must provide proper training to their subordinates in order to motivates them
towards their work.
iii. Contingency theories of leadership (100 words)
Solution
Cited theories depends on the situation. This concept consists several factors like
nature of the task etc. The word contingency means situation which may or may be arise at future time
(Nohria and Khurana, 2010). This theory having great impact on work quality or performance of
company in international market.
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1. b.iii What are the key differences between a manager and a leader? (200 words)
1. b. iv As a leader you are required to be familiar with key legislation that governs your workplace.
Identify and briefly describe the scope of at least three specific Federal ‘Acts’ (legislation) that
apply to your workplace? (200 words)
Solution
Health and Safety Act 2011- Members have to provide proper health and safety at
workplace. Higher authorities are responsible to protect interest of their employees. They must provide
proper information to their workers related to risks which are available at workplace. Conduct risk
assessment in order to analyses available risk which are dangerous for them (Ospina and Foldy, 2010).
They have to comply with rules and regulation which are imposed on them and must follow rules which
are mentioned under law.
Equality Act 2010- They have to follow equal pay for equal act. Provide job
opportunities to all age group of people. Offer extra support to disabled person and try to motivate and
them also treat them equally. Recruit best employees and allot work according to their knowledge or
skills. They have to equally treat to all people who are working on same floor. Bound to provide equal
opportunities to all people.
Employment Rights Act 1996 – According to rules of this act they have to recruit
people on the basis of their skills, knowledge and experience without any discrimination among people.
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Manager Leader
Managers of the company are only able to
maintain exiting functions and operations. Also,
they are responsible to focus on the existing
structure and not able to develop new things.
Leaders have to develop new functions and try to
perform accordingly. They have to focus on the
performance of people also try to motivate their
subordinates in order to attain their target.
They are only able to control risks which are
already taken by other members. Also, they
think to attain short term goals rather than long
term.
They have to take new risks and having right to try
new things. They think that if without risk
companies are not able to attain target earn profit.
These are considered as employees of the firm
and direct performance of their subordinates.
They are considered as coach for their employees.
Imposed proper control over entire functions of
workers.
They are able to enhance several systems as well
as processes which are beneficial for the entire
organization.
They build trust or maintain relationship all
members of the company. They spend lot of time
and efforts in order to attain their set target.

At the selection and recruitment process company bound frame legal contract with new employees and
mentioned several terms and condition (Rock, 2014). They have to perform function accordingly.
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1c: Mission, vision and values
 Complete Assessment 1.c.i and 1.c.ii
Key readings: Textbook, Chapter 2
Study Guide, Chapter 1: Communicating organization’s mission and goals
1.c.i Explain the purpose of clear organisational values, vision, mission and strategy and why all
employees need to understand and support them. What happens when employees don’t
understand, care about and/or support their organisation’s values, vision, mission and strategy?
As a leader, what specific steps would you take to ensure that your employees understood and
supported your organisation’s values, vision, mission and strategies? (500 words)
Solution
Every company have to set their own organization vision, mission and strategy in
order to attain their target and complete work in stipulated time period. The main purpose
of set organizational values, mission etc. is that complete task in stipulated time period
and expand business in international market. Higher authorities need to educate their
subordinates about such vision and mission in order to familiar them about such things.
Employees must ensure that they have to perform work according to their mission and
vision and perform function accordingly. Through this companies are not able to provide
quality work to their customers for the purpose of attract them or increase number of
consumers as well. If they not understood such concept then they are not able to seriously
use their efforts. Workers must understand and perform function accordingly. There are
various types of rules, regulation and policies are imposed on them which are mentioned
under provision of law.
In this process leaders and managers are responsible to provide proper motivation
to their subordinates through offer rewards, extra benefits, allowances etc. to their them.
It is helpful to improve skills and work quality of people which is helpful for their future
growth and development (Silvia and McGuire, 2010). Through this firm can attain their
long term as well as short term goals and objective. Leaders are considered as main pillar
of the company. They have to use their collective efforts in order to meet basic needs to
firm. For the same purpose frame, specific plans or strategies and try to implement the
same for continuous growth and development of entity. Companies perform functions in
order to attain their mission and for the purpose they have to set their vision. Through
which they can meet target in timely manner.
1.c. ii Case Study: IBMers Reinvent Their Values
Read the Case Study 2.1 in Chapter 2 of your Textbook. Answer the Case Study Questions 1, 2, 3
and 4 as given in the textbook on page 68-69. (100 words each/ 400 words in total)
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Assessment 2
2a Influencing teams and individuals: Theory
Key readings: Textbook, Chapter 10
Textbook, Chapter 13
Study Guide, Chapter 2: Influencing teams and individuals
 Complete Assessment 2.a
2.a Theory Questions (Answer all the 3 questions below)
1. Select three effective methods of motivating people that you have witnessed at your workplace
and explain them in terms of the theories of motivation that you have studied in this unit (300
words)
Solution
It is compulsory for leaders to motivate their employees for the purpose of enhance their
work quality and improve productivity as well. They have to opted different methods and procedures in
order to motivate their employees and their work ability. After this, workers can freely discuss their
views and ideas with their employers. Supervisors needs to maintain effective relationship with their
employees. Some motivating methods are as aligned below-
Provide rewards and incentives- Extra benefits such as rewards, incentives, bonus needs to be
provide by companies in order to motivate their employees and improve their work quality as well.
These are considered as special benefit for employees for the purpose of boost up their confidence level.
Better communication- They have to maintain friendly relationship with their employees through
conducting open discussion with them. In that discussion try to identify problems of workers and work
upon them.
2. What are the characteristics of an effective team? (100 words)
Solution
The main characteristics of effective team in that they have to perform effectively and
use their collective efforts. During team working members must share lots of information and ideas with
each other. They have to participate in effective decision-making process. Needs to conduct open
communication with other team members. Jointly managed conflicts which arise among organization.
They are valued for their own unique skills, qualification and experience. Enhance creativity beyond
requirement of firm. Have to participate in entire functions and activity.
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3. List and define the development stages of a team and the way team leadership needs to change
as the team develops. (250 words)
Solution
Forming- In this stage where most of members are required to manage their performance
politely. They have to maintain positive attitude towards their work. This is the effective development
stage in order to enhance skills and experience of them. As people have to start work together and
maintain their performance.
Storming- In this development stage members have to use their collective stage for the
purpose of reduce conflict which arise under company. In this they are responsible to build trust as well
as maintain relationship as well. Face challenges in order to achieve their set of target and objectives as
well.
Norming- Each and team members have to take responsibility in order to meet
continuous progress and arrange team building process.
Performing- In this, members have to perform their functions which are provided to
them. Try to fulfill their tasks which are allotted to them.
2b Influencing teams and individuals: Application
Key readings: Textbook, Chapter 10
Textbook, Chapter 13
Study Guide, Chapter 2: Influencing teams and individuals
 Complete Assessment 2.b
2.b Case Study: Employee Battles
(Source: Scenario provided by Beth Flynn, Program Specialist - Leadership Education, Ohio State
University Extension Leadership Center (2007). http://leadershipcenter.osu.edu/
Read the case below and answer the questions that follow
You are the supervisor of your department, and have just returned from a family vacation. The
minute you get to work, employees are coming to you and telling you there were several blow-
ups/arguments in the department while you were on vacation. Three employees have been
involved in a heated battle, and have been taking their stress out on each other (they used to be
good friends). What started out at as just taking stress out on one another, and small conflicts,
has grown into a heated battle. The three employees perform a vital function in your
department, and since the disagreements started one month ago, the employees haven’t been
fulfilling their job responsibilities like they have in the past, and productivity is going down.
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Confusion about job roles and delegated duties is also impacting on performance. This constant
conflict is taking its toll on the other employees in your department.
(1) Explain the specific communication strategies and steps you would use to win back
commitment to the organisation and its activities and bring about change? (300 words)
Solution
Leaders and managers are bound to frame effective communication plans and
strategies. Through this, members are able to share information and data which are
beneficial for them. Verbal communication process involves transfer of information or
data from one person to another through the use of spoken words. It creates clear and
proper understanding. In nonverbal process one person explains their views or
information through body language, several gesture and facial expression. In this
information must share through utilizing written words.
Leaders needs to implement such strategies in order to interact with team
members and maintain their relationship as well. They must ensure free flow of data at
the work place. Effectively use various strategies for provide continuous growth and
development to their company. Persons have to listen what other people said to them.
Communication process is useless if people are not a good listener.
They have to make some necessary changes which are helpful for them.
(2) List at least 6 specific tactics you can use to influence the group and achieve the desired
result. (200 words)
Solution
Consistency- Members have to follow consistency at their workplace in order to
fulfill their target in stipulated time period. They try to consistently use their efforts. In
which customers’ needs to check or use product before buy.
Reciprocation- Members have to done act in favor of another person in order to
make them feel better and improve their performance as well. This act includes free gift
and reward which are able to motivate them and enhance their work quality.
Social Proof- Thus, lots of persons are influenced by similar people. If team
members doing something then similar people are try to do the same.
Authority- Imposed duties on employees according to their skill, knowledge and
experience. Companies have to appoint qualified members in order to maintain smooth
functioning of business.
Liking- Large number of people are more likely to be influenced by other
members who having similar views as well as opinions. They have to build trust among
them.
Scarcity- Through this people have to identify that what they are missing while
working in a company. As they have to follow specified principles which are imposed on
them and maintain their performance as well.
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