Essay: Leadership Analysis of Starbucks' Structure and Styles
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This essay examines the leadership structure and styles employed at Starbucks, focusing on the contributions of Howard Schultz and Kevin Johnson. It analyzes Kevin Johnson's servant leadership approach, highlighting its positive impact on employee satisfaction and ethical practices. The essay further explores Howard Schultz's combined democratic and transformational leadership styles, emphasizing their role in fostering employee empowerment, participation in decision-making, and overall motivation. The essay underscores how these leadership methods contribute to Starbucks' entrepreneurial spirit, service quality, and sustainable business growth. The essay makes use of online references to support its findings.

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TABLE OF CONTENTS
Essay on leadership of Starbucks....................................................................................................1
REFERENCES................................................................................................................................3
Essay on leadership of Starbucks....................................................................................................1
REFERENCES................................................................................................................................3

Essay on leadership of Starbucks
Adopting a well-defined form of leadership is stated to be an utmost concern of
almost all sort of organisations with a special context of those operating at a global level.
This is on considering the fact where employees are known to play a significant role in the
workplace and it is thereby important to manage them in an essential way. It is basically to
keep them satisfied to perform well and contribute in the best possible manner. Such
requisition is in turn emerges the existence of a leader to assist in competently managing the
workers (Starbucks Announces New Leadership Structure to Drive Global Growth, 2016).
The present essay is based on the leadership structure of a well-known firm operating in the
coffee shop industry of US. Till now, it has spread around nearly 27, 000 distinct locations at
a worldwide level. Howard Schultz as an executive chairman and Kevin Johnson as the
President and CEO are the two-key people here and their undertaken leadership style is
known to do wonders at their respective workplaces.
Beginning from the adopted leadership style of Kevin Johnson, Starbucks is getting
shaped in an authentic manner. This is due to the servant leadership style applied onto the
enterprise that has awarded them as the most ethical company in the globe. Servant
leadership style is referred to exist with a sole consideration of serving entirely to others with
a foremost priority of satisfying their needs and demands. Despite of being a contrary
measure for many entities, Kevin has duly referred to its several number of benefits where
this style is suitable to work well in a diversified environment (Ward, 2017). Also, it tends to
breed loyalty in terms of prioritizing the staff’s requirements as well. It is with a strong sense
of consideration towards them that also led the establishment to promote a sense of
participation in the employees. Overall, all aforesaid factors direct towards an affirmative
implementation of this style by lastly encouraging an efficient productivity of the entire
organisation and leads to a sustainable growth of their business.
On considering the leadership style of Howard Schultz, Starbucks is known to gratify
its employees to a great extent. This is basically on referring to a combined leadership style
adopted by Howard in terms of involving the workers onto the process of decision making
with support of both democratic and transformational leadership. Such blended procedure
effectively relates to his characteristics where he is found to be an affluent listener as well as
communicator. It in turn assists Starbucks to offer both inspiration and support to its workers
as a way of motivating them to a great extent (Joseph, 2015). Also, the employees not only
get assisted in developing themselves at a professional level by contributing their own set of
thoughts and ideas to resolve any work-related issues, but together gets an opportunity of
1
Adopting a well-defined form of leadership is stated to be an utmost concern of
almost all sort of organisations with a special context of those operating at a global level.
This is on considering the fact where employees are known to play a significant role in the
workplace and it is thereby important to manage them in an essential way. It is basically to
keep them satisfied to perform well and contribute in the best possible manner. Such
requisition is in turn emerges the existence of a leader to assist in competently managing the
workers (Starbucks Announces New Leadership Structure to Drive Global Growth, 2016).
The present essay is based on the leadership structure of a well-known firm operating in the
coffee shop industry of US. Till now, it has spread around nearly 27, 000 distinct locations at
a worldwide level. Howard Schultz as an executive chairman and Kevin Johnson as the
President and CEO are the two-key people here and their undertaken leadership style is
known to do wonders at their respective workplaces.
Beginning from the adopted leadership style of Kevin Johnson, Starbucks is getting
shaped in an authentic manner. This is due to the servant leadership style applied onto the
enterprise that has awarded them as the most ethical company in the globe. Servant
leadership style is referred to exist with a sole consideration of serving entirely to others with
a foremost priority of satisfying their needs and demands. Despite of being a contrary
measure for many entities, Kevin has duly referred to its several number of benefits where
this style is suitable to work well in a diversified environment (Ward, 2017). Also, it tends to
breed loyalty in terms of prioritizing the staff’s requirements as well. It is with a strong sense
of consideration towards them that also led the establishment to promote a sense of
participation in the employees. Overall, all aforesaid factors direct towards an affirmative
implementation of this style by lastly encouraging an efficient productivity of the entire
organisation and leads to a sustainable growth of their business.
On considering the leadership style of Howard Schultz, Starbucks is known to gratify
its employees to a great extent. This is basically on referring to a combined leadership style
adopted by Howard in terms of involving the workers onto the process of decision making
with support of both democratic and transformational leadership. Such blended procedure
effectively relates to his characteristics where he is found to be an affluent listener as well as
communicator. It in turn assists Starbucks to offer both inspiration and support to its workers
as a way of motivating them to a great extent (Joseph, 2015). Also, the employees not only
get assisted in developing themselves at a professional level by contributing their own set of
thoughts and ideas to resolve any work-related issues, but together gets an opportunity of
1
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developing themselves at an individual level. Overall, Entrepreneurship and empowerment
with affluent quality of services are some easily determinable aspects of Starbuck’s
leadership methods, as adopted by two of its key individuals.
2
with affluent quality of services are some easily determinable aspects of Starbuck’s
leadership methods, as adopted by two of its key individuals.
2
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REFERENCES
Online
Joseph, C., 2015. 4 Starbucks Leadership Style Precepts. [Online]. Available through:
<http://www.josephchris.com/4-starbucks-leadership-style-precepts>.
Starbucks Announces New Leadership Structure to Drive Global Growth. 2016. [Online].
Available through: <https://news.starbucks.com/press-releases/starbucks-announces-new-
leadership-structure>.
Ward, M., 2017. 3 ways CEO Kevin Johnson's leadership style could shape Starbucks.
[Online]. Available through: <https://www.cnbc.com/2017/04/03/3-things-you-need-to-
know-about-new-starbucks-ceo-kevin-johnson.html>.
3
Online
Joseph, C., 2015. 4 Starbucks Leadership Style Precepts. [Online]. Available through:
<http://www.josephchris.com/4-starbucks-leadership-style-precepts>.
Starbucks Announces New Leadership Structure to Drive Global Growth. 2016. [Online].
Available through: <https://news.starbucks.com/press-releases/starbucks-announces-new-
leadership-structure>.
Ward, M., 2017. 3 ways CEO Kevin Johnson's leadership style could shape Starbucks.
[Online]. Available through: <https://www.cnbc.com/2017/04/03/3-things-you-need-to-
know-about-new-starbucks-ceo-kevin-johnson.html>.
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