This report offers an in-depth analysis of leadership and management principles as applied to British Airways. It begins with an introduction to the core concepts of leadership and management, setting the stage for an examination of various leadership styles and models, including inclusive leadership, DISC model, situational leadership, democratic leadership, servant leadership, transactional leadership, emotional leadership and transformational leadership. The report then delves into the impact of leadership on organizational performance, business practices, organizational culture, and diversity management, considering both internal and external factors. Motivational theories, such as Vroom's Expectancy Theory and Adam's Equity Theory, are explored in the context of influencing and persuading employees. The study also investigates the influence of leadership on British Airways' operations, particularly in response to external challenges like the Covid-19 pandemic. The report concludes by summarizing the key findings and emphasizing the significance of effective leadership in fostering a positive and inclusive work environment, ultimately contributing to the airline's overall success and adaptability. The report references books and journals, providing a comprehensive overview of leadership in the context of a major airline.
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