This report provides a comprehensive analysis of leadership and management, contrasting their roles and functions within an organizational context, using Sainsbury's as a primary case study. The report delves into the distinctions between leaders and managers, examining their responsibilities in various business situations, such as product development and conflict management. It explores different leadership theories, including situational, system, and contingency leadership, to illustrate diverse approaches. Furthermore, the report outlines key approaches to operations management, highlighting the roles of leaders and managers in optimizing processes. It also emphasizes the significance of operations management in achieving business objectives and analyzes the impact of the business environment on operational decision-making. The report draws upon the provided assignment solution to offer insights into effective leadership and management strategies within a real-world business setting.