Business Report: Leadership, Change, and Resistance at Old Jerry

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This report analyzes the leadership styles employed by Old Jerry Restaurant in London, evaluating their appropriateness in driving the organization's change program. It identifies and assesses autocratic, democratic, strategic, transformational, and team leadership approaches, providing insights into their effectiveness. The report then explores how these leadership approaches might evolve to address emerging needs as the organization progresses through its lifecycle. Furthermore, it discusses potential resistance to change from key stakeholders, examining the threats of power and other factors. Finally, it outlines a communication strategy designed to mitigate this resistance before, during, and after the change process, ensuring a smooth transition and successful implementation of the change program. The report is supported by academic theory and robust sources, using Harvard referencing.
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MANAGEMENT 1
Leadership and Change Management
By (Name)
Name of the Course
Title of the Instructor
Institutional Affiliation
City and Date
The final date of Submission
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MANAGEMENT 2
OLD JERRY RESTAURANT IN CENTRAL LONDON
Introduction
Old jerry is one of the most reputable organizations that are known to be serving a wide variety
of customers who are found within the central part of London together with the ones who are at
the external level. One of the major reasons that have enabled the entire organization to acquire a
positive reputation among various personalities is due to its ability to provide various products
and services to a wide range of customers without discriminating them on the basis of
background, color or even gender. On the other hand, the senior management team working
within the organization is capable of attaining a wide range of goals and objectives within the
stipulated time frame (Abdullah, Ismail and Nachum 2016). At the same time, the senior
management officials have also been able to implement a wide range of management strategies
that are geared towards taking the entire organizations to the next level (Gomollón et al. 2016).
One of the most fundamental concerns that the entire restaurant has been focusing on is the need
for each and every employee to work hand in hand with the senior management team thus
making it much easier to evaluate some of the areas where loopholes might be existing. It is a
strategy that has enabled the entire organization to come up with a wide range of
recommendations pertaining what should be done together with what should be avoided thereby
taking the entire organizational performance towards the right direction (Erevelles, Fukawa and
Swayne 2016).
The entire organization is known to comprise on lodging together with various types of theme
parks. Moreover, the entire organization was implemented with an intention of providing a wide
range of foods and drinks experiences through the use of one of the most reputable brands that
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MANAGEMENT 3
was known to have gained popularity across various regions. To ensure that each and every
customer is served according to his or her needs, this organization has been able to set up various
branches across various regions within the central part of London (Haans, Pieters and He, 2016).
Through this, it has been able to reach out to a wide variety of personalities without making them
to strain too much when looking for various products and services belonging to the organization,
In fact, setting up a wide variety of branches is different location has been one of the most
fundamental strategies to be developed by the senior management teams since through this, they
have been able to work together towards achieving the future goals that are known to be attached
to the whole organization (Assimos et al. 2016).
Leadership styles which have been adopted with an intention of delivering the change program
of the whole organization
There are a wide range of leadership styles that have been adopted within the organization with
an intention of delivering quite a number of changes that aims towards taking the entire
organization to the next level (Catapano et al. 2016). Moreover, these leadership styles are
known to have been used by engaging different types of ethics in the organization, it has been the
duty of the top management officials to ensure that the leadership styles are well addressed. The
following are among the major leadership styles that have been adopted with an intention of
bring quite a number of positive changes;
Autocratic leadership- This is one of the major leadership style that has been adopted
within the organization where it has acted as an essential form of leadership where all
authority and responsibility within the entire organization is fully centered within the
office of the leader. As a result of this leadership style, various leaders have shown a lot
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MANAGEMENT 4
of concern by making various decisions on their own without engaging the rests of the
subordinates who are also operating within the organization (Adner and Kapoor 2016).
Through this, they have carried out different types of research pertaining various
decisions and they carry out an efficient communication to the subordinates. In relation to
how this leadership style carries out various operations, it did not emerge as an
appropriate and reliable form of leadership styles since all the employees within the
organization did not support it because it did not give them a humble opportunity to take
part in different conditions of decision making processes (Petrenko et al. 2016).
Democratic leadership- This is the second type of leadership which has been adopted by
the whole organization where each and every subordinate within the boundaries of the
organization is given the mandate to fully take part in the decision making processes.
When compared to autocratic, this type of leadership is fully centered on the
contributions that are given by all the subordinates as far as the decision making process
is concerned (Bergh et al. 2016). One of the most unique features that are attached to this
leadership style is that various form of communication tends to be active towards the
upward direction and downward direction. This form of leadership style has in deed
proven appropriate to the entire organization as a result of it bringing on board various
situations that are related to fairness, competence together with creativity (Bettis et al.
2016).
Strategic leadership- The organization has also been able to fully concentrate on this form
of leadership style which has been able to essential involve a leader who is the head of
the entire organization. Moreover, it is a leadership style that makes the strategic leader
not to be limited to the ones who are found at the top of the organization. This makes it to
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MANAGEMENT 5
fully concentrate on a huge number of audiences at all levels most so the ones who are
interested in creating high performance outcomes within the entire organization
(Cropanzano and Mitchell 2015). The strategic leaders have been able to adequately fill
the gaps that exist between the need for a wide range of possibilities and the need for
practicality through and adequate provision of perspective combination of habits. It is a
leadership style that has proven appropriate by fully supporting each and every operation
taking place within the organization thus providing it with on of the best opportunities to
move to the next level and be able to offer one of the most competitive advantages.
Transformational leadership- This is one of the most fundamental leadership style that
has ever been implemented by the whole organization since it majorly aims towards
imitating change in the entire organization and also among various employees thus
increasing their performance rates that are geared towards taking the entire organization
to the next level. As a result of this leadership style, all the transformational leaders
attached to the whole organization have been able to motivate a variety of employees thus
making them to do more than what they originally intended (Certo, Busenbark, Woo and
Semadeni 2016). Through this, they have been able to develop the capability of setting
more challenging expectations thus leading to the achievement of higher performance at
all times (Poppo, Zhou and Li, 2016). It is as a result of this leadership style that has
enabled the whole organization to overcome a wide range of challenge (Kirchhof et al.
2016). It is a leadership style that has fully proven appropriate and reliable for the
performance of the whole organization since it has the capability of providing an
appropriate guideline regarding the path that should be followed (George et al. 2016).
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MANAGEMENT 6
Team leadership- This is the last leadership style that is known to have been adopted by
the organization for specific purposes. It fully involves the creation of vivid type of
pictures in relation to the future of the organization. At the same time, it is a type of
leadership that inspires various personalities by providing them with a strong sense f
purpose and direction. Additionally it fully encourages the spirit of brotherhood that
enables various personalities to work with their hearts and minds in order to attain a
specific purpose within the boundaries of the organization (Turban and Greening 2016).
Finally, it is an industrialized way of leadership style that aims towards offering an
adequate and reliable recognition to the front runners most so the ones who are fully
concerned with the globalized market in some of the areas where the entire organization
intends to carry out its operations. The entire leadership style has really proven
appropriate by encouraging the spirit of brotherhood and equality within the entire work
place (Nocco and Stulz 2016).
It is indeed clear that the whole organization has been able to attain most of its future goals and
objectives as a result of the leadership strategies (Brown and Katz 2011).
How leadership approaches might evolve to take account of the emerging needs as the entire
organization progresses through various projected stages that are known to be attached to its
lifecycle
Leadership approaches are among the most essential parameters within the organization since
they are capable of providing different types of relevant strategies that enables the top
management team to clearly evaluation some of the things that they need to carry out in their
operation. The evolution of the leadership approaches is a clear indication that there is likely
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going to be various changes in terms of the operations that are being carried out by the
organization. As far as the evolution of leadership approaches is concerned, they are likely to
evolve by being strategic in terms of addressing various issues. On the other hand, the leadership
approaches are likely to evolve through an adaptive means that aims towards providing on of the
best conditions to different leaders when it comes to the adaptation of some of the best
conditions that are likely to increase the performance of the organization. Moreover, the
approaches are also likely to evolve across various personalities thus providing an appropriate
guideline to different leaders regarding some of the operations that they should be carrying out
together with the ones that they should be avoiding in order to minimize the occurrence of any
complicated situation that might hinder their operations (Trehan et al. 2016). This will further
enable the approaches to fully take account of all the emerging needs as the entire organization
scales up through some of the projected stages that are fully associated with its life cycle. At the
same time, the leadership approaches might have also evolved at a personal level thus providing
on of the best opportunities for each and every top management official to adequately come up
with one of the best strategies that aims towards bringing on board a wide range of positive
outcomes within the surrounding environment of the whole organization thus making it much
easier to take account of all the emerging needs that might be existing within the organizational
boundaries.
The evolution of the leadership approaches is an encounter that should always be given the first
priority through an adequate and reliable analysis of various scenarios. (Tulung and Ramdani
2016).
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Potential resistance to change that the key stakeholders may experience
There are various aspects that are related to potential resistance to change that are likely to be
experienced by the key stake holders. The following are some of the major examples of
potential resistance to change that are likely to be faced by the key stakeholders;
(1) Threat of power at an individual level- One of the major potential resistances to change
that is likely to be experienced by the stakeholders is the threat of power at an individual
level. It is a clear indication that the mangers associated with the organization will always
resists changes that are likely to decrease their power and go as far as transferring it to
their subordinates. This will in turn act as a potential resistance to change within the
whole organization.
(2) Losing the control by the employees- This is another type of potential resistance to
change that the stakeholders are likely to encounter. At some point, the change process is
known to have the capability of scaling down the level of control that is likely to be
conducted by various managers. As a result of this, the managers will be able to resist the
proposed changes if at some point the change process will require a reduction of their
control power within the whole organization.
(3) Increased control of various employees associated with the organization- Various aspects
of organizational changes has the potential of increasing the managerial control of nearly
all the employees. It is a process that is likely to produce employees to fully become
resistant to such proposals that are known to be dealing with change (Tantalo and Priem
2016).
(4) Economic factors- The changes taking place within an organization can at some point be
seen from the side of the employees simply as a parameter that is likely to increase or
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MANAGEMENT 9
decrease their salaries together with several other economic privileges that the entire
workplace might be able to offer them in the moment right before the implementation of
the entire change process (Shen and Benson 2016). It will therefore be a normal situation
to expect that those individuals who will feel that they are likely to lose a part of their
salary will totally resist the entire change.
(5) Reputation- Each and every work place is known to have the capability of bringing on
board an adequate image and reputation that are quite essential to each and every
organization that tends to operate within the work environment. Organizational changes
have the potential of making one of the most drastic changes in terms of the benefits that
are being received by all the employees (Spekman Forbes and Isabella MacAvoy 2016).
As a result of this, prestige therefore appears to be one of the major causes of resistance
to change that is likely to be encountered by a wide variety of employees.
How to manage an effective communication strategy with an intention of overcoming the entire
resistance before, during and after the entire change process
Managing an effective communication strategy requires the implementation of a wide range of
parameters to ensure that appropriate and reliable goals are attained within a stipulated time
frame thereby hindering the occurrence of any barrier related situation that might be able to take
place during the implementation of various strategies (Provan, Fish and Sydow 2017). The
following are some of the best ways that can be used in the management of an effective
communication strategy;
(1) Implementation of an open communication environment- The organization must aim
towards developing an open communication environment where each and every
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employee who is known to be attached to the organization, is given one of the best
opportunities to share his or her feedback regarding a particular situation, interesting
ideas together with criticism that might be related to specific issues within the
organization itself. As a result of developing an open mode of communication, the
organizational leaders are able to build some conditions of trust within their employees
and will therefore be prone to attain more positive outcomes.
(2) Employment of inclusive communication strategy- Inclusive strategy of communication
is a parameter in which all the members belonging to the organization are invited to fully
become part of the decisions that are implemented by the organization. It is a strategy that
encourages all the employees to deliver a more productive together with creative ideas
that are likely to bring on board one of the most significant outcomes within the
boundaries of the whole organization.
(3) Implementation of a two way mode of communication within the organization- Under
normal conditions, communications must always be more than one way. It is always a
two way process that can either be handled in a vertical or horizontal manner. Not only
the top management officials but even various personnel who are found at the lower level
must be able to develop the authority of transferring information to various senior
employees within the organization.
(4) Coming up with a result oriented form of interaction procedure- Business communication
is an important environment that must always be result oriented and even be able to put
much focus on attaining a wide variety of fruitful results to the entire organization. Due
to this, the whole organization must be able to understand and make sure to deliver a
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MANAGEMENT 11
wide variety of employees with measures that are necessary with an intention if
increasing the productivity of the whole organization.
Conclusion
To conclude, it is much clear that both the employees together with the senior management
of any given organization are known to have the capability of driving their respective
organizations to the required direction and make sure that all the plans are attained at an
appropriate time frame thus avoiding any conditions related to confusion that are likely to
emerge. Moreover, using different types of ethics appears to be one of the most essential
operating strategy since it has the capability of driving an organization to the required direction
by coming up with reliable setoff boundaries that clearly indicates some of the things that needs
to be done in relation to different rules and regulations governing the whole organization most so
during its operations within various market platforms. Leaders who tend to engage various
employees during decision making processes have ended up attaining all their goals and
objectives with a short period thus increasing the popularity of their respective organizations.
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MANAGEMENT 12
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