Understanding and Leading Change: Rowlinson Knitwear Case Study Report

This report examines change management and leadership within Rowlinson Knitwear, a medium-sized apparel and fashion company. It begins with an introduction to change management and its importance, followed by a comparison between Rowlinson Knitwear and ZAGGORA, highlighting organizational structures and strategies. The report then delves into the internal and external drivers of change affecting Rowlinson, including organizational culture, employee morale, political, economic, social, and technological factors. It also explores how Rowlinson can mitigate negative impacts using the PDCA model (Plan-Do-Check-Act). The assignment concludes by emphasizing the role of change in business, offering insights on how Rowlinson can adapt to market changes and leadership strategies.

Understanding and Leading
Change
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INTRODUCTION
Understanding and leading revolutionize is determined as the effective components of
any establishment where leaders can able to adapt several things in appropriate and adequate
form. Changes explained as the transformation state from peoples or venture recent state. Each
company suffers internal and external changes and that impact the current business functions and
operations of the enterprise. It is crucial for employees or leaders to acknowledge the need of the
changes and vision behind changes so that they can efficiently handle them (Drago-Severson and
Blum-DeStefano, 2018). The establishment engaged for this written description is Rowlinson
Knitwear that was incorporated in 1935 and is headquartered in Stockport, Cheshire. This
enterprise is a medium sized firm as there is 70 employees and it deal in Apparel and Fashion
industry. Topics that are described in this document are instance of companies and how its
function ad plan of actions influenced, interior and exterior drivers of change that influence
guidance and phases with the help of the establishment can reduce unenthusiastic impact,
Different leadership approaches will also define that enable in handling the complexities in better
form.
TASK 1
P1.
In existing time, the major purpose in form of organising commerce process and activity is
to get revenue margin and development in market shares or for work for social form. As per
respective organisation Rowlinson Knitwear, there are several kind of barriers are imposed by
government of UK which instantly and ultimately affect the growth and profitability of
enterprise. To understand the efficient circumstance of revolutionizes that influencing utility and
operation, Rowlinson demeanour comparison investigation with its rival ZAGGORA (Tombetti
and Mason, 2019). Comparison of both firm are defined as under:
Basis Rowlinson Knitwear ZAGGORA
Structure Within respective enterprise, the firm
managing and organising its business
by considering hierarchical
organisational structure within there
ZAGGORA is conducting their
business functions and operations by
considering hierarchical organisational
framework within they are facing
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are different aspects and level such as
upper, middle and lower level. Now
the enterprise want to make
development and reach on upper
level from lower extent at the time of
considering different other phases
that is time consuming. So the
administration of respective
establishment is determined to
change their organisational
framework in to flat (Neumann,
James and Vince, 2019). The key
purpose regarding it is to make
growth and progress in performance
and productivity of employees. Along
with this, they want to decrease time
period which is occupied for devising
determination. In this form they
capable to take decision become
easier and they feel fulfilled as they
gain better treatment in equal form in
term of division and grading.
diverse complaexities and they make
determination to make changes and
alterations in their organisational
structure in form of hierarchical to flat
structure. With the assistance of it, the
employee of enterprise can make
communication with each other in
better manner that motivates and make
improvement in emotions of connection
in them to the firm. When manpower of
respective firm feel encouraged, they
perform their task in appropriate form
that enable in reducing operation and
manufacturing cost. Along with it, they
able to decrease wastage at the time of
process. With the assistance of it, they
capable to earn more profit, increase
revenue and reduce workforce turnover.
Strategies The key strategy, to apply and use of
flat framework in organisation, is
leads to motivate employee who
directly help them to improve their
productivity in effective form. BY
this, employees are get treatment as
equal form and there is also reduction
in complexities.
The administration of the respective
enterprise frame tactics and strategies
through which they can reduce waste
and conduct their operations in efficient
manner. For this, they provide training
and learning sessions to workers so that
employees can perform their task in
adequate way (Neumann, James and
Vince, 2019).
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Operations When the administration follow flat
structure at workplace, then there is
some positive modifications create in
the firm such as no they required less
time frame for decision making
process that help in saving their time
(Yrjölä and et. al., 2019). By this,
accomplishment time period of
production and work get reduce,
workers perform their takes in given
time period.
By accepting respective modifications
within the firm, they able to reduce
wastage as well as operation and
manufacturing cost. It become possible
for the establishment by using diverse
functions such as formulate rules
reduce wastages, train and encourage
manpower in reference to performing
particular task appropriately, compare
cost of different dealers and many
more.
TASK 2
P2.
Drivers of change states to the components by which changes is occurred in the business
process and task of an enterprise. It is a troublesome oblige that present in approximately all
situations and it has several kind of influence on specific situation. The drivers of modification is
categorised in to two forms such as intrinsic drivers and extrinsic drivers of change and they
influence process of company disquiet. interior drivers of revolutionize in this procedure had
been recognized by SWOT investigation. Some effective drivers of alternation that influence
Rowlinsoon operation are defined as beneath:
Internal drivers
It refers to those components that are accessible with the corporation and that makes
control and affects management of workplace. Internal components and forces that influence
Rowlinson are as below:
Organisational culture- It mention the values beliefs, behaviour and attitude of the
individual at a workplace. The ineffective behaviour of workers and staff members will impact
the performance and productivity of entire team in Rowlinsion that also influence on profit and
revenue of enterprise (Benton and Visbal, 2018). In respective company, some people behave
weirdly to other employees, so to prevent and overcome from this circumstance the management
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of this venture frame plans and policies in reference of discrimination. If there is unsuccessful
organisational civilization then it will manipulate performance of people through which
complexities and issues occur in team. It directly influences execution and efficiency of workers
and analysis making of leader.
Employee morale- It states to the extent of assurance and ability of an individual and it is
significant for the corporation. If the workers have low ethical or less attracted in reference of
job, they will influence business operation and tasks of organisation. So to neglect this form of
condition Rowlinson can improve sessions in reference to motivate manpower (Rossi, 2019).
Some of enterprise is provide training, organise motivational program, conduct parties and
activities etc. if leader of respective enterprise make effective planning for developing worker
moral. It will help in improving productiveness of employee which leads to efficient team work.
With the assistance of it, the company can capable to attain goals and aims in appropriate and
effective manner.
External drivers
It refers to those components and factors which present outside of the firm and it cannot
be inhibited by the organisation itself and can only develop strategies accordant to them. This
plan of actions of this enterprise helps in conducting their actions and operations in effective and
adequate form. To determine the extrinsic drivers of change Rowlinson can utilise PEST analysis
which is defined as under:
Political- This component directly and indirectly influence the firm in form of financing
and precedence of it. The corporation has to frame strategy and plan as per political component.
Rowlinson has to consider different regulations and legislations for organising their commerce
and in the administration of the nation from modification in their policies and regulations; the
leader of respective enterprise has to formulate strategies according to them (Heinz and Fleming,
2019). When Rowlinson accept distorted policies, it will indirectly and instantly influence the
performance and performance of leader, workers and group as well as senior has to frame plans
according modifications.
Economical- There is different modify aspects that are incorporated in economical
components such as employment rate, inflation rate, currency rate, interest rate and many more.
These all components frame direct influence on assessment building procedure of leader in
Rowlinson. For instance, if there is lessening in purchasing power of particular organisation then
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it will manipulate the producing activity and efficiency of workers in respective firm. If
modifications are arise in financial situation of customer then, it will influence their purchasing
authority and leader of corporation has to manufacture commodities and facilities according
demands and fiscal condition of the firm. When changes will create in economic system and
situation of country then will influence the economy and fiscal situation of company. It leads to
alteration in behaviour of team and people. If economic situation of the enterprise affect in
unfavourable form then it will directly influence employee remuneration and source of funding.
It will also affect the productivity and profit margin of manpower in respective manner.
Social- It include social requirements and desire of possible consumers of the company, So
if there is any form of modification arise in customer demands and necessities, In Rowlinson,
leader design and improve strategies accordingly (Bohman, 2019). Sometimes, it will directly
influence employee encouragement and efficiency of team. So to neglect and overcome this
circumstance the manager of Rowlinson do marketplace trends examination on normal base and
then formulate new approaches and polices accordant to styles.
Technological- This factor develop the efficiency and excellence of manufacture
procedure of the company by recovering and revising technology which is utilising for
manufacture. In Rowlinson, the administration of the firm utilise innovative machinery which
form manpower’s work easier and they capable to execute their task and work in less time
duration. If the enterprise utilise creative technology then it capable to develop workers work
excellence and measure. In addition to it, there is improvement in employee’s encouragement
and efficiency of employees members in Rowlinson. The leader of respective enterprise
determines the marketplace on regular basis and then frames strategies as per to new knowledge
and customer requirement.
P3.
In an administration, alteration plays a effective role in organising business life cycle of the
company in effective and efficient way as with this, they also to accept new technology and other
things from atmosphere which are capable to develop their marketplace position (Bennett and
Rowley, 2019). In Rowlinson, influence of modify drivers is favourable in following method as
it helps leaders to improve the moral of their staff members. To neglect negative outcome of
changes, the respective enterprise can utilize PDCA model to evaluate features, which is as
under:
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Plan- In this step, the organisation can conduct market analysis and identify complexities,
development options and as per this, they frame strategies to resolve issues and get growth
option. In this step, the administration Rowlinson can conduct market analysis frequently to
identify issues, growth opportunities and new styles (Cornett, Knackstedt and Deshler, 2018).
For example, the respective organisation face problem of attracting customer and measuring as
well determining condition and marketplace, they capable to identify that there is lack in
endorsement step so that they plan to frame and enlarge promotional technology by ustiilising
digital and social media methods.
Do- In this phase, the establishment can evaluate its strategies that they frame in leading
stage as in form of efficient solution. In Rowlinson, the management evaluate strategies that they
formulate in planning step to determine the effectiveness of plan of action. So, they develop their
marketing and promotional channels through digitalisation. They work regarding utilisation of
digital and social media tools like Facebook, Instagram, Twitter and digital tools like email, pop
up notifications.
Check- In this stage, the administration of the firm measure the effectiveness of plan that is
improved by the enterprise and identifies that plan is appropriate or not. Within this step, the
respective firm form comparison between their desired and actual results. In example, for
example, in Rowlinson, the administration conduct checks whether their selected promotional
tool is efficient for them or not (Wolberger and Goldman Schuyler, 2018). If they determine and
analyse any type of complexities then they update and implement modification according to that.
Then, check that promotion tools are able to resolve particular issues or not.
Act- It is the final phase and within it, the ammonisation of the firm find out that plan and
strategy is implementing in effective or successful way. In Rowlinson, if the demonisation of the
establishment identifies that their strategies that are developed above they will try to implement
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it an enterprise. Then, according to it, they offer training to employees so that they did not face
any complexity during executing in respective condition.
TASK 3
P4.
There are few barriers that is face by organisation and in reference to it, they plan to make
modification that influence assessment building activity.
Lack of staff engagement- It is most ordinary and ordinary barrier that is faced by enterprise
during making change in business, In Rowlinson, the management of establishment face this
issue when they implement change in term of development of company then, employees do not
show their interest in it (Amis and Janz, 2020). This issue arise as they feel fear of making
change in their working style and process as per change in term of adopting new technology and
other working guidelines that it will decrease accountability, values and importance in exiting
workplace. So leaders of enterprise conduct meeting to convey the causes of acceptance of new
technologies is to make their work easy and they will execute their task in improve form.
Lack of monetary value and investment- For organising any types of modify, capital is
necessary as with the assistance of it medications are implementing in effective manner in
workplace. In Rowlinson, when the administration plan to use of innovative and new technology
with the purpose of provide prevention to organisational data and information. Then, the
management do determination of finance and budget. Then, adopt application and technique of
middle rage and leader also take decision in respect to assortment of application that is accessible
and need middle monetary value.
Force Field analysis
It is a model and framework through which enterprise can make evolution and determine
change that arise in the venture (Drago-Severson and Blum-DeStefano, 2018). It includes two
forces and the description of them in reference to Rolinson is as under:
Driving force- It refers to modifications in forces when changes are arisen in customers
need and preferences and then leader has to frame strategies according to that. In respective firm,
the customer of the firm is having need of new trendy and fashionable clothes. Along with this,
the target audiences and workers are requiring new creative techniques for assembling data in
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effective form. The leader of enterprise frame new strategies and fulfil needs of employee and
consumer by implementing them in business firm.
Resisting force- It refers to diverse challenges that are suffered by a company when they
plan to make alteration in the establishment (Tombetti and Mason, 2019). If the respective firm
make change in its working environment then it require more capital, but lack of employee
support they are not able to form modification and they are restrict to present technology. This
type of worker behaviour affects profitability and productivity of firm. In Rowlinson, the leader
of the organisation determines to encourage their workers so that they will execute their task and
duties in better style.
TASK 4
P5.
After adopting and implementing change, it is important form firm to opt effective
leadership methods to administrate the modify in better manner. The description of leaders’
approaches is as below:
Transformational approach- It is determined as an effective leadership style which is
crucial for leader to adopt. In it, an overall evolution is observed in to account and the individual
are responsible to set a vision and assuring an appropriate change in plan of action through which
it can administrate adoption of change in workers.
Autocratic approach- It is acknowledged as strict leadership. This method will offer power
exercise to few people who will also accountable for improving determinations. In this,
Rowlinson do not include the estimations and perspectives of staff members throughout the
whole alterations which are executed within enterprise.
Situational approach- It explains as set of values that considers behaviours, beliefs where
range of people execute in it (Neumann, James and Vince, 2019). So leaders of Rowlinson may
observe this tool so they can capable to administrate different situations that are happening in
working surroundings. Moreover, this advance is revised in nature that may be implemented
mainly in to respective firm.
Lewin’s change model
This concept is devised by Kurt Lewin’s and it considers three phases. The description of
it as below in context of Rowlinson:
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Unfreeze- n this phase, Powlinson leader identify modification and take grant from their
administration because it is crucial. Such as they find out that they have to change its working
activity that is used by them currently (Neumann, James and Vince, 2019). As they use
hierarchical framework but now it try to execute in flat structure so for example, they may take
agreement from top management.
Change- In it, Rowlinson’s leader convey the plan of action to entire workforce and also try
to administrate complexities that are linked with change. So it improves plan and tactics that are
supported to their requirements by involving its workers in to it.
Refreeze- Within this phase, Rowlinson find out a form through which they may become
aspect to make modifications for long term sustainability in to rivalry market (Yrjölä and et. al.,
2019). For example, they conduct some programmes and define to its workforce associated to
modified enterprise’s framework efficiency.
Thus, as per above defined leadership approaches, transactional leadership is effective for
the leaders of Rowlinson because it enables in framing vision and effectively framed better plan
of action so that alteration can be implemented in adequate mode.
CONCLUSION
It has been summarised that to make development and growth in the business of a company
changes and modifications are required. When establishment make change then there are
intrinsic and extrinsic drivers of changes affect the business functions and operations of company
in favourable and unfavourable manner. To reduce the negative impact of these components, the
administration of corporation can implement PDCA model. At the time of implementing change,
there are numerous barriers arise in way of adopting change and to get over them, the firm can
use force field analysis. Several leadership approaches can be accept by the company to handle
change and conflicts which are arisen due to them.
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REFERENCES
Books & Journals
Drago-Severson, E. and Blum-DeStefano, J., 2018. Leading change together: Developing
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Rowlinson Knitwear Ltd. 2020. [Online]. Available Through: <
https://www.zoominfo.com/c/rowlinson-knitwear-ltd/101369132>.
ZAGGORA. 2020. [Online]. Available Through: <
https://www.linkedin.com/company/zaggora/about/>.
WHAT IS THE PLAN-DO-CHECK-ACT (PDCA) CYCLE?. 2020. [Online]. Available Through:
< https://asq.org/quality-resources/pdca-cycle>.
Lewin's Force Field Model (Change Management). 2020. [Online]. Available Through: <
https://www.tutor2u.net/business/reference/models-of-change-management-lewins-force-field-
model>.
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