This report analyzes leadership and change management within the hospitality and retailing sectors. It begins by introducing the significance of change management and leadership styles, emphasizing their impact on employee performance and overall business success. The report then applies Lewin's change management model to compare the two sectors. The analysis focuses on how each sector, the Rosewood hotel (hospitality) and Tesco (retailing), implements the three phases of Lewin's model: unfreezing, change, and refreezing. The Rosewood hotel is compared with Tesco to understand the differences in the approach and their impact. The report concludes by summarizing the benefits of change management and leadership, highlighting how the model provides a structured approach to improve business outcomes. The report also includes a list of references to support the analysis.
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