BSBMGT605: Leadership, Communication & WHS Incident at Max Lionel

This report addresses a WHS incident at Max Lionel Realty, examining the organization's structure, risk management procedures, and communication strategies. It includes an incident report, a risk register, and an action plan to mitigate future risks. The report also details a communication plan, a meeting with the CEO to discuss budget and organizational plans, and a change management strategy. Furthermore, it presents a team workshop agenda and reflections on leadership skills, culminating in a professional development plan to enhance areas needing improvement. The document highlights the importance of ethical behavior, innovative approaches, and constructive criticism in leadership roles.

Running head: WHS AT MAX LIONEL REALITY
WHS at max Lionel reality
Name of the student
Name of the university
Author note

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Table of Contents
Assessment task 1:.....................................................................................................................2
1: Review of simulated business:...............................................................................................2
2. Incident report........................................................................................................................3
Risk Register:.............................................................................................................................5
3. Action plan:........................................................................................................................7
4: Presentation:...........................................................................................................................8
Assessment task 2:.....................................................................................................................9
1. Review of the simulated business documentation:................................................................9
2. Review of the scenario:..........................................................................................................9
3. Development of action plan:................................................................................................10
4. (Provided in the excel sheet):...............................................................................................11
6. Meeting with the CEO:........................................................................................................13
a). Appropriate leadership style:..........................................................................................13
b). Discussion of plans and budgets to gain support:...........................................................13
c. Organizational plans:........................................................................................................13
d. Communication plan among internal and external group:...............................................14
e. Models of communication:...............................................................................................14
f. Alignment of other plans to organizational risk management plans:...............................14
g. Consultation to with managers:........................................................................................14
7. Revised budget on consultation with managers:..................................................................14

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8. Consultation with managers on change management strategy:...........................................15
a. Appropriate leadership style:............................................................................................15
b. Model to encourage ethical behaviour:............................................................................15
9. Revised budget with consultation with managers:...............................................................15
Assessment task 3:...................................................................................................................15
1. Review of business documentation of Max Lionel Realty:.................................................15
2. Review of previous assessment:...........................................................................................16
3. Review of given scenario information:................................................................................16
4. Development of agenda workshop:......................................................................................16
5. Leading team workshop with managers:..............................................................................16
a. Setting and completing objectives for workshop:............................................................17
b. Roles and responsibilities:................................................................................................17
c. Model ethical behaviour and encouraging ethical behaviour in team:.............................17
d. Appropriate leadership styles:..........................................................................................17
e. Organizational requirements like legislations:.................................................................18
f. Providing team support:....................................................................................................18
g: Modelling of innovative methods:...................................................................................18
h. Encouraging innovative approaches:...............................................................................18
i. Providing constructive criticisms and approaches:...........................................................18
j. Leadership styles managers would employ in training:....................................................19
k: Budget for training:..........................................................................................................19

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l. Notes from workshop:.......................................................................................................19
Assessment task 4:...................................................................................................................19
1. Reflection on leadership skills in assessment tasks 1-3:......................................................19
a. Duties I performed well:...................................................................................................19
b. Areas where I need improvement:...................................................................................19
c. Engagement of stakeholders:............................................................................................20
d. Display of ethical conduct:...............................................................................................20
e. Appropriateness of my leadership with the tasks:............................................................20
2. Development of a professional development plan:..............................................................21
a. Objectives:........................................................................................................................22
b. Priorities to achieve plans:...............................................................................................22
c. Activities I need to undertake to achieve plan:................................................................22
d. Resources:........................................................................................................................23
e. Professional Development and Networking Activities....................................................24
3. Three professional development activities in my professional development plan:.............25
4. Details of written reflection:................................................................................................25
a. Answers to reflection questions-it has been provided above...........................................25
b. Continuation of development of skills and knowledge:...................................................25
References and bibliography....................................................................................................26

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Assessment task 1:
1: Review of simulated business:
The documentation of Max Lionel shows that the organization was founded as a sole
proprietorship business. The current chart of the organization mentions the presence of the
directors, the chief executive officer and the chief financial officer. This gives an idea of the
fact that the organization has become a limited company, on the other hand the documents of
the organization include the memorandum of the association and the articles of the
associations. It is based on the provisions of the legislation like the Corporation Act 20011
under the Investment Commission and Australian Securities2. The company concentrates on
the managing properties of both the residential as well as the commercial type3. The
organization fulfils the laws related to Equal Opportunity Act 2010 and the Occupational
Health and Safety Act 20044 (Appendix 1).
1 "All Acts and Regulations". in , , 2018, <https://www.worksafe.vic.gov.au/laws/all-acts-
and-regulations> [accessed 27 February 2018].
2 "Constitution and replaceable rules | ASIC - Australian Securities and Investments
Commission". in , , 2018, <http://asic.gov.au/for-business/registering-a-company/steps-to-
register-a-company/constitution-and-replaceable-rules/> [accessed 26 February 2018].
3 "Occupational Health and Safety Act 2004". in , , 2018,
<http://www.legislation.vic.gov.au/domino/web_notes/ldms/pubstatbook.nsf/
f932b66241ecf1b7ca256e92000e23be/750e0d9e0b2b387fca256f71001fa7be/%24file/04-
107a.pdf> [accessed 26 February 2018].
4 "Home - Australian Securities Exchange - ASX". in , , 2018,
<https://www.asx.com.au/index.htm> [accessed 27 February 2018].

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2. Incident report
1. DETAILS OF PERSON MAKING REPORT
Name: Kate Winsley
Position: Manager Job Title: Operations general manager
2. DETAILS OF INCIDENT
Date: To be mentioned Time: To be mentioned
Location: Commercial Office, Max Lionel Realty
Describe what happened and how:
A client was trying to leave by using the emergency exit gate and while doing so
she feel down. Her wrist got fractured. During that time an agent tried to help her
but he insulted her by saying her that her shoes that had high heels were responsible
for this. The actual reason was the stacked paper that blocked the way. The client
was however given the treatment but she threatened the organization. The manager
failed to fulfil his responsibilities of maintaining the safety and holding meetings
with the agents5.
SUGGEST CORRECTIVE ACTIONS
5 About Us". in , , 2018, <https://reiv.com.au/?
__cf_waf_tk__=006396002AbGChiiNoHfXzEOSTfJjDiQfeMQ> [accessed 26 February
2018].

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1. Checking whether the emergency exit gates are opened.
2. The complaint should be registered that states the facilities from the agents and
the clients.
3. Maintaining of the WHS records should be done properly.
4. There should be meetings held with the agents and the WHS committee6.
3. DETAILS OF WITNESSES
Name: To be filled up Job title: To be filled up
Name: To be filled up Job title: To be filled up
Name: To be filled up Job title: To be filled up
Sign: __________________________________ Date:
_______________________________________
6 Almandoz, Juan, and András Tilcsik. "When experts become liabilities: Domain experts on
boards and organizational failure." Academy of Management Journal 59, no. 4 (2016): 1124-
1149.

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Risk Register:
Details
Name: To be filled
Position: To be filled
Risk details
Risk ID: To be filled
Raised by: To be filled
Date raised: To be filled
Description of risk:
Briefly describe the identified risk and its possible impact.

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Likelihood of risk:
Describe and rank the likelihood of the
risk occurring (i.e. low, medium or
high).
1. Falling of the client: this can cause a
physical rsik (Medium)
Impact of risk:
Describe and rank the impact if the risk
occurs (i.e. low, medium or high).
1. Max Lionel would lose clients: this
would include the financial risk (High)
Risk mitigation
Preventative actions recommended:
Briefly describe any action that should be taken to prevent the risk from occurring.
1. providing a proper light in the staircase and the in the floor.
2. the staircases and the floor should be properly wiped and they should be kept free
from all kinds of things that might cause accidents7.
7 Arpaci, Ibrahim. "Antecedents and consequences of cloud computing adoption in education
to achieve knowledge management." Computers in Human Behavior 70 (2017): 382-390.

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3. Action plan:
Briefly describe any action that should be taken, should the risk occur, to minimise
its impact.
a. Keeping the first aid ready so that in case of emergency the clients can be
treated.
b. There should be a system of emergency calling where with the ringing of the
bell the client can call a staff.
Approval details
Supporting documentation:
Details of any supporting documentation used to substantiate this risk.
WHS Risk registers.
Complaint registers.
Signature: ________________________________________
Date: _____/_____/______
Organization risks register:
Risk
Likelihood
(H/M/L)
Impact
(H/M/L)
Risk response
(contingency
strategies)
Responsible

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Physical risks:
Falling, injuring
etc.
M H
Enlightening
of flights of
stairs.
Commercial
manager
Financial risks H H
Adoption of
Total quality
management,
WHS etc8
CFO, HR
manager and
apex
management
4: Presentation:
PPT slides attached.
Assessment task 2:
1. Review of the simulated business documentation:
The documentation is an evident of the fact that the company is a limited company
and it is a member of the Real Estate Institute of Victoria (RIEV). The company has the
documents which shows that the company aims at abiding by the laws that were enforced like
the Safe Work Act9.
8 Bromiley, Philip, Michael McShane, Anil Nair, and Elzotbek Rustambekov. "Enterprise risk
management: Review, critique, and research directions." Long range planning 48, no. 4
(2015): 265-276.