Leadership Strategies for Conflict Resolution and Employee Motivation

This report delves into the critical role of leadership in managing workplace conflicts and fostering employee motivation. It begins by identifying essential leadership traits, with a focus on communication as a key element for resolving disputes. The report then outlines various strategies that leaders can employ to improve communication within their teams, emphasizing clarity, active listening, and the importance of creating a shared understanding. Furthermore, it explores effective methods for motivating employees, including creating mission-driven organizations, recognizing contributions, encouraging self-direction, and actively listening to employee feedback and ideas. The conclusion highlights the integral connection between strong leadership, effective communication, and a motivated workforce, underscoring their combined impact on organizational productivity and growth. The report references several academic sources to support its claims.

qwertyuiopasdfghjklzxcvbnmqw
ertyuiopasdfghjklzxcvbnmqwert
yuiopasdfghjklzxcvbnmqwertyui
opasdfghjklzxcvbnmqwertyuiop
asdfghjklzxcvbnmqwertyuiopasd
fghjklzxcvbnmqwertyuiopasdfgh
jklzxcvbnmqwertyuiopasdfghjkl
zxcvbnmqwertyuiopasdfghjklzxc
vbnmqwertyuiopasdfghjklzxcvb
nmqwertyuiopasdfghjklzxcvbnm
qwertyuiopasdfghjklzxcvbnmqw
ertyuiopasdfghjklzxcvbnmqwert
yuiopasdfghjklzxcvbnmqwertyui
opasdfghjklzxcvbnmqwertyuiop
asdfghjklzxcvbnmqwertyuiopasd
fghjklzxcvbnmqwertyuiopasdfgh
jklzxcvbnmrtyuiopasdfghjklzxcv
HRM

Introduction
It is true that communication is the most significant tool in managing conflict as leading team
embers effectively in the organisation. For every leader, it is also required to keep the
motivation alive among the employees. For this, several methods can be used such as
environment of appreciation, mission driven organisation, as well as take in the decision-
making of the organisation. In the paper, discussion has started with the leadership trait that a
leader can adopt for effectively managing conflicts. Afterwards, strategies that a leader can
use for effectively communication has been explained. Discussion ends by explaining the
methods of motivating employees in the organisation.

Leadership trait that can be used by a leader for managing conflict
Conflict resolution is all about communication so the leader is required to demonstrate the
full range of capabilities linked with it. Communication is the most significant leadership trait
for solving conflicts. This can be done by extracting the important details from the employees
that they are not able to express. Communication is therefore focused way to get the effective
results (Wang, 2018).
It is true that for solving conflicts, a leader is required to act responsibly by communicating
with the concerned parties where conflict is arising. Resolution of conflict can be possible by
effectively communicating with both the parties where conflict has arisen. By doing so, it is
possible to remove the unnecessary conflict that can arise during conversation with both the
parties. In this way, communication is the most significant leadership trait that can be used by
a leader for managing conflict (Wong, 2019).
Strategies that a leader can use to improve communication
Communication is seen as one of the most significant issue in the organisation. A good
communication always helps the team members to feel understood or heard. As compare to
this, ineffective communication brings the negative result. Therefore, a leader is required to
adopt some of the strategies for improving communication. Communication is a form of
exchanging information to the members of the organisation (Steinbauer et al, 2018).
Clarifying and explaining the ideas and thoughts is required in leadership. However, only
passing information to the team embers is not enough. Therefore, the communication efforts
made by the leader are also required to inspire the team. Leader can also give undivided
attention for improving the communication in organisation. At the same time, leader can also
make proper eye contact during meetings or conversation going on. It is also suggested not to
monopolize any conversation. A leader can take pause after every question in order to check
the understanding of the conversation. This will definitely help the staff members in playing
the active role in conversation. In order to make the communication more effective, it is
beneficial to appoint a person prior to the meeting who will be responsible for taking notes.
After this, assimilate all the information into the bullet points that will further sent to the team
members through email. All these things will definitely help in improving communication at
workplace (Scott & Thomas, 2017).

Methods for motivating employees at workplace
1. Creating mission driven organisation: It is better to inspire the people with purpose.
Company can make its common mission and values that will be clear to every employees
including manager. It is rightly stated that a proper working environment, pay, and benefits
helps in motivating the employees. As compare to this, Quirke (2017) believe that a
motivation and morale in organisation always comes from the meaningful goal, responsible
play for achieving the goal as well as able to measure the progress made on plan.
2. Award and recognition on regular basis: It is quite necessary to recognise the team
and individual contribution. For this, organisations can hold the surprise celebrations for their
team members. It is also better to hold the staff appreciation day that will bring put the
motivation among employees to work more harder (Folse, 2018).
3. Encourage employees to self-directed: Maslow hierarchy theory of needs significantly
tell that people already have the basic need of shelter and food. Material gain does not
motivate them so much as the higher needs of creativity and personal fulfilment. In this
regard, company can definitely work on respecting individual as well as team contribution,
and rewarding that further encourages the employees to get self-motivated. It is also
beneficial to encourage the brainstorming, creativity as well as self-directed individuals and
team (Mayfield & Mayfield, 2016).
4. Listening to employee’s complaint, commitment as well as ideas: It is true that
communication is the most significant key for making members feel that they also have stake
in the decision-making of the organisation. It is also beneficial to encourage the employees to
speak their mind. In addition to this, it is also better to install the suggestion box. After this, it
is necessary to act on many of those suggestion collected anonymously. After this, when
employees will come to know that the changes are coming up due to their ideas and
suggestion, they will definitely get motivated (Rožman, Treven & Čančer, 2017).
Conclusion
In the limelight of above discussion, it can be concluded that communication is the most
significant quality required in a leader to manage conflict, motivate employees as well as
effectively carrying out the activities in organisation. motivation is the most significant
element required in every employee for increasing productivity and thereby growth of the
organisation. for increasing motivation, it is quite necessary to appreciate employees for their
performance. This definitely works best in the organisation for motivating employees.

References
Folse, V. N. (2018). Communication and conflict. Leading and Managing in Nursing-E-
Book, 123.
Mayfield, M., & Mayfield, J. (2016). The effects of leader motivating language use on
employee decision making. International journal of business communication, 53(4),
465-484.
Quirke, B. (2017). Making the connections: using internal communication to turn strategy
into action. United Kingdom: Routledge.
Rožman, M., Treven, S., & Čančer, V. (2017). Motivation and Satisfaction of Employees in
the Workplace. Business systems research journal, 8(2), 14-25.
Scott, T. A., & Thomas, C. W. (2017). Unpacking the collaborative toolbox: Why and when
do public managers choose collaborative governance strategies?. Policy Studies
Journal, 45(1), 191-214.
Steinbauer, R., Renn, R. W., Chen, H. S., & Rhew, N. (2018). Workplace ostracism, self-
regulation, and job performance: Moderating role of intrinsic work motivation. The
Journal of social psychology, 158(6), 767-783.
Wang, J. (2018). Strategies for managing cultural conflict: models review and their
applications in business and technical communication. Journal of Technical Writing
and Communication, 48(3), 281-294.
Wong, S. L. (2019). Conflict Resolution: How to Successfully Manage Conflict.
In Leadership in Surgery (pp. 107-118). Springer, Cham.